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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Restaurant
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Room service
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Family rooms
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Lift / Elevator
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Express check-in/check-out
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Packed lunches
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Non-smoking throughout
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Concierge service
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Kid meals
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Housekeeping on request
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Health or beauty spa nearby
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Vegetarian menu options available
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
City Views and Exceptional Service
Sumitel Darjeeling, a 4-star hotel nestled in Darjeeling, offers breathtaking views of the city and top-notch service. Enjoy the convenience of a concierge service, tour desk, and a 24-hour front desk.
Comfortable Rooms and Culinary Delights
Experience comfort in every corner with rooms equipped with modern amenities like a flat-screen TV, private bathroom, and cozy bed linen. Indulge in a variety of cuisines including American, Chinese, and British at the on-site restaurant.
Prime Location and Nearby Attractions
Conveniently located near popular attractions like the Himalayan Mountaineering Institute, Japanese Peace Pagoda, and Mahakal Mandir, Sumitel Darjeeling is the perfect choice for travelers seeking both leisure and adventure.
Book your stay at Sumitel Darjeeling now and immerse yourself in luxury and comfort amidst the beauty of Darjeeling!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
People no matter the age stay for Rs. 1,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Good stay and food
The property location was good
The facility and hospitality should be more aligned with the value of the room.
More maintenance required for the premium rooms.
Property must provide all relevant bills to the guest at the time of checkout as they are deducting gst for each items.
I am not stay in future
No
Family room with mountain view was good size.
Double bed room had no view.
Bathroom was too tiny and always watery.
Too expensive
Location is alright better recommended for youngsters too many stairs and far from main road.
Very less quantity of tea/ coffee bag supplied in the room. They didn’t give extra toilet paper or towel or blankets. Everything you have to ask for.
They were asking more money for portable heater. One of the portable heater was too old and saw a spark.
We were touched by your extremely courteous service. Please keep this up!
I booked a stay through Booking.com, which indicated that they accept VISA and MASTERCARD. However, when I arrived for check-in, I was told that they only accept cash. This is so disappointing for a hotel like Sumitel.
Room is small , we were supposed to have two king bed but got queens size and also it’s far from attractions spot
We online booked a family suite for 4 person (2 Adults 2 children). Room allocation to us was very small to accommodate and charges for the room was also double.
Location was great. Rooms clean
Staff reasonably friendly.
Curtains do not go close to covering windows.
Water supply a major problem in shower.
Very noisy with no sound protection: barking dogs and car horns the issue.
The hotel itself is attractive and well appointed Staff are friendly, knowledgeable and helpful. Coffee/bakery is fantastic. The setting is in a congested section of the Darjeeling bazaar without on site parking making arrival and departure complicated. We enjoyed our stay.
room size was more than adequate. service of staff was quick. reception staff helped me arrange for cab to airport.
hot water for shower facility not working properly. geyser system too slow, had to bathe in cold water on an extremely cold darjeeling night. even the hair dryer didn't work properly and wasn't replaced either.
for the amount of money being charged, they should atleast have heated beds.
Very good in taste. Nice behaviour of staffs
Nothing
It was clean and the location is awesome.
The food from the restaurant was a little bit pricey.
Excellent kanchanjunga view from the room. Breakfast was good.
Though breakfast spread was good but refilling them took a lot of time .
Service staff
Not much clean linens , Not enough hot water in the toilet
The service at this hotel is a disaster. When booking a tour to go to Tiger Hill to watch the sunrise, we were told to wait in the street, down the hotel 3 minutes walking, from 0300 to 0400 to wait for the driver in very cold temperatures. We were later given different information. After booking the car to take us to the railway station, there was no note in the system about the booking or the payment. This was sorted out however at thst time of departure we called the driver who informed us he was never informed of the departure time. They did provide a heater in the room as there is no heat in the hotel and we were there mid December. Room was large. The restaurant is horrible, wouldnt recommend. Bad food, cant pay by card as machine doesnt work. Cant pay by cash as no change. Staff are completely not trained and for this reason i would not recommend. As full time travellers, we appreciate helpful staff and unfortuntely there werent any at this hotel with tge exception of the night desk clerk. Very nice young man.
View from the room marvelous.clean room,gentle stuff,good location, delicious breakfast.
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