Holiday Inn Express Chiayi by IHG

Hotels
•
Holiday Inn Express
9.4 (460 reviews)
No. 69, Zhongxing Rd., West District , Chiayi City , tw

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Excellent service
Rich breakfast variety
Cons:
Location might not be very convenient
Some operational issues at breakfast

Categories

Cleanliness
9.25
The room was spotless and the hotel was described as very new and clean.
Service
9.75
Staff is super friendly, helpful and professional, with notable service experiences highlighted.
Location
8.95
Conveniently close to train station but with some mentions of being in a less central area.
Room Quality
9.45
Spacious rooms with comfortable beds and good amenities like massage chairs.
Amenities
9.55
Great gym, laundry room, and complimentary snacks.
Value for Money
9.25
Expectations for value were met with the quality of breakfast and service.
Food and Beverage
9.35
Breakfast highly praised with a rich variety, plus complimentary snacks.
Overall Experience
9.65
Positive experiences reported overall with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:06

Property Description

Convenient Location
Located in the heart of Chiayi City, Holiday Inn Express Chiayi offers easy access to popular attractions like Chialefu Night Market and Chiayi Station, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Our rooms are equipped with everything you need for a comfortable stay, including air conditioning, flat-screen TVs, and private bathrooms. Enjoy city views from your balcony or upgrade to a room with a terrace for garden views.

Exceptional Service
Our multilingual staff is available 24/7 at the front desk to assist you with any needs during your stay. Whether you speak English, Japanese, or Chinese, we are here to ensure you have a pleasant experience.

Ready to experience the best of Chiayi City? Book your stay at Holiday Inn Express Chiayi now and make unforgettable memories during your trip!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CYI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.4
Based on 460 reviews
Cleanliness: 9.25
Service: 9.75
Location: 8.95
Room Quality: 9.45
Amenities: 9.55
Value for Money: 9.25
Food and Beverage: 9.35
Overall Experience: 9.65
W
WEI TIMG • couple • tw
10
2026-03-14 • via Nuitee
偉翔 • couple • tw
10
2026-03-13 • via Nuitee
H
Hsiu-Hui • extended_group • de
8
2026-03-07 • via Nuitee
雨蘋 • family_with_children • tw
9
Pros:

停車空間很足夠，位置很多，有平面跟地下可以選擇，房間乾淨好看，空間足夠

Cons:

雖然是連假，但價格跟整體狀況感覺有點高，早餐選擇沒有很多，菜包放到奶黃包的位置了……………………

2026-03-07 • via Nuitee
C
Christoph • couple • gb
9
Pros:

Free snacks and coffee 24/7

2026-03-06 • via Nuitee
高倫 • solo_traveller • tw
6
可
Pros:

房間舒適

Cons:

早餐牛肉湯的牛肉太硬

2026-03-06 • via Nuitee
M
Mary Tedd • couple • us
10
2026-03-06 • via Nuitee
Y
YENYU • couple • tw
10
整體上很不錯，即使是連鎖，也比台灣其他獨立飯店設施上乾淨跟齊全
Pros:

設備齊全 空間寬敞 有飲水機 各項條件都不錯

Cons:

入住前不太知道可以租電動機車，也許知道的話可以有別種交通方式的選項

2026-03-05 • via Nuitee
I
IAN • family_with_children • tw
8
Pros:

整潔度佳、空間大、設備新

Cons:

有一位櫃檯員工服務態度不佳，床正上方的燈光很刺眼

2026-03-02 • via Nuitee
C
CHEN • couple • tw
7
Pros:

整潔乾淨舒適
服務人員態度親切
停車方便
早餐好吃

2026-03-01 • via Nuitee
雅華 • family_with_children • tw
9
Pros:

一樓休閒區與飲料供應

Cons:

沒有浴缸與浴室門跟淋浴間同一扇門

2026-03-01 • via Nuitee
C
Carolin • couple • de
9
Empfehlenswert
Pros:

Sehr bequemes Bett, gutes Frühstück, ausreichend Parkplätze

Cons:

Das die Zimmernachbarn nachts eine Party gefeiert haben

2026-03-01 • via Nuitee
W
Wang • extended_group • br
6
Deixou a desejar
Pros:

Boa localização, fácil estacionamento.

Cons:

Limpeza principalmente do banheiro. Os azuleijos do box sujos, mofados e encardidos. Ralo da pia sujo. Claramente falta uma limpeza pesada.

2026-02-28 • via Nuitee
D
Dora • couple • tw
10
2026-02-24 • via Nuitee
宛真 • family_with_children • tw
9
Pros:

早餐不錯，房間大，舒適

2026-02-23 • via Nuitee
家嶸 • couple • tw
10
2026-02-22 • via Nuitee
J
Jennifer • extended_group • tw
10
2026-02-22 • via Nuitee
儀瑄 • couple • tw
10
Pros:

床很舒適 住兩晚睡得很好
二樓大廳24小時提供餅乾和咖啡
入住時還可以選兩瓶飲料當迎賓禮
現行規定飯店不主動提供一次性用品
但櫃檯人員有主動問是否需要相關備品 我覺得很不錯

Cons:

浴室乾濕分離會滲水
不知道是不是每個房間都這樣

2026-02-14 • via Nuitee
Z
Zi-Yi • couple • tw
10
Pros:

24小時提供點心和咖啡吧

Cons:

浴室門設計不良
乾溼分離但洗澡水會往外流

2026-02-14 • via Nuitee
天來 • extended_group • tw
8
2026-02-11 • via Nuitee