Holiday Inn Express Chiayi by IHG

Hotels
Holiday Inn Express
9.4 (612 reviews)
No. 69, Zhongxing Rd., West District , Chiayi City , tw

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent service
Rich breakfast variety
Cons:
Location might not be very convenient
Some operational issues at breakfast

Categories

Cleanliness
9.25
The room was spotless and the hotel was described as very new and clean.
Service
9.75
Staff is super friendly, helpful and professional, with notable service experiences highlighted.
Location
8.95
Conveniently close to train station but with some mentions of being in a less central area.
Room Quality
9.45
Spacious rooms with comfortable beds and good amenities like massage chairs.
Amenities
9.55
Great gym, laundry room, and complimentary snacks.
Value for Money
9.25
Expectations for value were met with the quality of breakfast and service.
Food and Beverage
9.35
Breakfast highly praised with a rich variety, plus complimentary snacks.
Overall Experience
9.65
Positive experiences reported overall with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:06

Property Description

Convenient Location
Located in the heart of Chiayi City, Holiday Inn Express Chiayi offers easy access to popular attractions like Chialefu Night Market and Chiayi Station, making it the perfect choice for travelers looking to explore the city.

Modern Amenities
Our rooms are equipped with everything you need for a comfortable stay, including air conditioning, flat-screen TVs, and private bathrooms. Enjoy city views from your balcony or upgrade to a room with a terrace for garden views.

Exceptional Service
Our multilingual staff is available 24/7 at the front desk to assist you with any needs during your stay. Whether you speak English, Japanese, or Chinese, we are here to ensure you have a pleasant experience.

Ready to experience the best of Chiayi City? Book your stay at Holiday Inn Express Chiayi now and make unforgettable memories during your trip!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CYI

Location

Guest Reviews

9.4
Based on 612 reviews
Cleanliness: 9.25
Service: 9.75
Location: 8.95
Room Quality: 9.45
Amenities: 9.55
Value for Money: 9.25
Food and Beverage: 9.35
Overall Experience: 9.65
雅琪 couple tw
10
2026-08-24 via Nuitee
T
Tilly solo_traveller de
7
Pros:

Es gab Zimmer mit Verbindungstür, kostenfreie Wäschewaschmöglichkeit, für ein Hotel gut ausgestattetes Gym, Getränke (Wasser, Tee, Kaffee) 24/7 kostenlos

Cons:

Frühstück eher Masse statt Klasse (aber okay)

2026-08-23 via Nuitee
F
Fan Jung couple tw
3
Cons:

太差。沒為素食者考量。只有地瓜和一道青菜。太不用心了!

2026-08-21 via Nuitee
H
HUNGYI couple tw
9
2026-08-17 via Nuitee
R
Robert family_with_children tw
10
Pros:

隔音好房間乾淨,交通方便,早餐好吃!!

2026-08-17 via Nuitee
W
Wan Yu couple tw
9
2026-08-07 via Nuitee
K
Kuowei Matt couple tw
8
2026-08-06 via Nuitee
楊東泰 extended_group tw
9
2026-08-03 via Nuitee
W
Wen-Hsiu couple tw
10
2026-08-02 via Nuitee
玉珠 family_with_children tw
8
2026-07-24 via Nuitee
S
Sharon couple sg
8
Commutable, value for money. Good for short atopover
Pros:

Booking.com

Cons:

New, clean, staff great!

2026-07-23 via Nuitee
C
Casey Wong family_with_children my
8
We will be back !
Pros:

great little hotel with very friendly staff, execllecant parking, perfect location and wonderful breakfast and other convniences for the price

Cons:

the Gym is too small

2026-07-22 via Nuitee
C
CHE CHIA couple tw
10
2026-07-20 via Nuitee
solo_traveller tw
10
Pros:

員工都很專業熱情
而且非常貼心❤️
尤其是櫃檯小姐

2026-07-19 via Nuitee
世偉 solo_traveller tw
10
2026-07-18 via Nuitee
family_with_children tw
10
性價比高很有安全感的住宿環境
Pros:

員工服務優質態度積極
房間很乾淨 隔音很好
我住16樓水壓很充足
每個樓層都有飲水機非常方便
有舒適寬敞的陽台
房間燈光溫度都很舒服床非常好睡
以往我住飯店是很難入睡的
但我連住三天
每天都睡得很飽足又安穩
早餐選擇性多元
口味好吃又新鮮
公共設施遊樂空間寬敞又舒適
服務人員充足
讓整個休閒極佳體驗
離火車站很近
無論要搭車到阿里山或到故宮南院或走路到文化夜市都很方便
飯店附近整體清潔又舒適

2026-07-16 via Nuitee
family_with_children tw
10
2026-07-16 via Nuitee
H
Huang extended_group tw
9
2026-07-16 via Nuitee
順興 extended_group tw
10
2026-07-15 via Nuitee
彥煌 extended_group tw
10
Pros:

連住兩天,早餐菜色有些許的變化,房間整潔乾淨,平面停車位讓愛車不用日曬雨淋,位置在嘉義火車站後站,沒有交通擁擠和步調緊湊的感覺,讓人可以身心放鬆,下次旅遊嘉義還會再次入住。

Cons:

2026-07-14 via Nuitee