Mount Richmond Hotel

Hotels
7.4 (3399 reviews)
676 Mt Wellington Highway, Mt Wellington , Auckland , NZ
+64 9 270 2900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.24
Several comments mention cleanliness issues, including unclean rooms and lost property.
Service
8.71
Multiple positive mentions of friendly and helpful staff across reviews.
Location
8.75
Appreciated by guests for its proximity to the airport and town.
Room Quality
7.2
Mixed comments about the room comfort but generally acceptable.
Amenities
7.23
Facilities mentioned positively but noted some were outdated or in disrepair.
Value for Money
7.19
Guests felt the price was fair for the conditions offered.
Food and Beverage
6.24
Issues noted with restaurant availability and cleanliness in serving areas.
Overall Experience
7.61
Overall satisfaction noted, with some positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Accommodation
Renovated in 2017, Mount Richmond Hotel offers air-conditioned rooms with Super King beds and modern amenities like HD flat-screen TVs and Bluetooth clock radios.

Dining Experience
Indulge in delicious meals at the fully licensed Poolside Restaurant, offering a variety of breakfast options, traditional Kiwi dinners, and tempting desserts. Enjoy dining alfresco by the pool, in the garden deck, or opt for convenient room service.

Leisure Facilities
Unwind in the outdoor swimming pool or covered spa, stay active in the private gym, and take advantage of guest amenities like the business center, guest laundry, bike hire, and access to nearby tennis courts.

Ready to experience comfort and convenience at Mount Richmond Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.4
Based on 3399 reviews
Cleanliness: 6.24
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 6.24
Overall Experience: 7.61
C
Chloe • family_with_children • nz
7
This hotel is
Pros:

Loved the affordability of this stay, have stayed three times and really happy with the quality and cleanliness of the hotel. I think there could be small improvements but this really reflects in the price 😊

Cons:

The parking is tight at the front and limited around the back. Bathroom is also a little tight.

2026-10-22 • via Nuitee
C
clayton • family_with_children • nz
8
Pros:

Was good and cheap

Cons:

Couldn't use the spa and pool as it was closed when we got back from our movie night at 7.30

2026-10-21 • via Nuitee
M
Margarida • couple • pt
4
2026-10-20 • via Nuitee
N
Norman • family_with_children • nz
4
Pros:

clean, tidy and comfortable. exactly what you would expect

Cons:

VERY thin walls, kept awake most of the night by people in next room talking. Also, children were playing in the hallway and it was very loud. Road noise also very loud

2026-10-19 • via Nuitee
J
Joo • solo_traveller • nz
8
Pros:

Food

Cons:

No microwave in room

2026-10-17 • via Nuitee
S
Sam • extended_group • nz
7
2026-10-16 • via Nuitee
S
Stephanie • couple • to
3
It was just fine.
Pros:

The cleanliness and food.

Cons:

Internet wifi was lagging, there were two separate mattresses on a queen size base which was inappropriate, there was no handwash , shower head's poor, no smoking area.

2026-10-11 • via Nuitee
A
Andrew • family_with_children • nz
8
2026-10-10 • via Nuitee
W
Walker • couple • nz
1
Not good value for money . Dirty and noisy
Pros:

Location that’s it

Cons:

It was dirty , my bathroom had t been cleaned , there were stains all over my pillow cases and I asked for more and the guy that was on (who to be fair was trying to be helpful and he was kind) he didn’t know where anything was so we had to sleep without pillow cases . It’s very noisy you can hear every footstep outside your room , every cough and everyone talk g . It was very dirty in the common areas , no vacuumed or swept for looks like never

2026-10-10 • via Nuitee
G
Grant and Bernadette • couple • nz
5
Very average but clean and quiet
Pros:

The breakfast was good but has been advertised as being in the restaurant and the restaurant was closed (they brought breakfast to the room)

Cons:

The decor and bathroom were pretty tired, although clean

2026-10-09 • via Nuitee
W
William • solo_traveller • nz
5
2026-10-08 • via Nuitee
J
James • solo_traveller • nz
8
2026-10-07 • via Nuitee
M
Myia • solo_traveller • nz
8
2026-09-19 • via Nuitee
L
Lavina • couple • nz
1
2026-09-18 • via Nuitee
L
Ladylee • couple • nz
8
2026-09-16 • via Nuitee
T
Tania Sullivan-Heremia • solo_traveller • nz
6
Don't waste your money
Pros:

Very run down, old broken some rooms spelt of damp carpet. No restaurant or bar open. Could order an evening meal but limited time frame.
Casino lots of undesirable people.

Cons:

Nothing would never book again

2026-09-13 • via Nuitee
L
Lynda • family_with_children • nz
1
Paid for two nights didn’t stay at all. Went and booked another place.
Pros:

Absolutely nothing. Was horrible. Not worth looking at. We couldn’t even stay. Walked out and stayed somewhere else

2026-09-13 • via Nuitee
J
Jan-Wouter • couple • nl
7
2026-09-12 • via Nuitee
K
Karen • solo_traveller • nz
2
I wouldn't stay here if ya had a choice
Pros:

Price

Cons:

Mould on roof. Constant rumble from next room. Floor hasn't been vacuumed. No soap.

2026-09-11 • via Nuitee
G
Geneiva • solo_traveller • nz
4
2026-09-11 • via Nuitee