Mount Richmond Hotel

Hotels
7.4 (3399 reviews)
676 Mt Wellington Highway, Mt Wellington , Auckland , NZ
+64 9 270 2900

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
6.24
Several comments mention cleanliness issues, including unclean rooms and lost property.
Service
8.71
Multiple positive mentions of friendly and helpful staff across reviews.
Location
8.75
Appreciated by guests for its proximity to the airport and town.
Room Quality
7.2
Mixed comments about the room comfort but generally acceptable.
Amenities
7.23
Facilities mentioned positively but noted some were outdated or in disrepair.
Value for Money
7.19
Guests felt the price was fair for the conditions offered.
Food and Beverage
6.24
Issues noted with restaurant availability and cleanliness in serving areas.
Overall Experience
7.61
Overall satisfaction noted, with some positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:16

Property Description

Luxurious Accommodation
Renovated in 2017, Mount Richmond Hotel offers air-conditioned rooms with Super King beds and modern amenities like HD flat-screen TVs and Bluetooth clock radios.

Dining Experience
Indulge in delicious meals at the fully licensed Poolside Restaurant, offering a variety of breakfast options, traditional Kiwi dinners, and tempting desserts. Enjoy dining alfresco by the pool, in the garden deck, or opt for convenient room service.

Leisure Facilities
Unwind in the outdoor swimming pool or covered spa, stay active in the private gym, and take advantage of guest amenities like the business center, guest laundry, bike hire, and access to nearby tennis courts.

Ready to experience comfort and convenience at Mount Richmond Hotel? Book your stay now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: AKL

Location

Guest Reviews

7.4
Based on 3399 reviews
Cleanliness: 6.24
Service: 8.71
Location: 8.75
Room Quality: 7.2
Amenities: 7.23
Value for Money: 7.19
Food and Beverage: 6.24
Overall Experience: 7.61
M
Myia • solo_traveller • nz
8
2026-09-19 • via Nuitee
L
Lavina • couple • nz
1
2026-09-18 • via Nuitee
L
Ladylee • couple • nz
8
2026-09-16 • via Nuitee
L
Lynda • family_with_children • nz
1
Paid for two nights didn’t stay at all. Went and booked another place.
Pros:

Absolutely nothing. Was horrible. Not worth looking at. We couldn’t even stay. Walked out and stayed somewhere else

2026-09-13 • via Nuitee
T
Tania Sullivan-Heremia • solo_traveller • nz
6
Don't waste your money
Pros:

Very run down, old broken some rooms spelt of damp carpet. No restaurant or bar open. Could order an evening meal but limited time frame.
Casino lots of undesirable people.

Cons:

Nothing would never book again

2026-09-13 • via Nuitee
J
Jan-Wouter • couple • nl
7
2026-09-12 • via Nuitee
K
Karen • solo_traveller • nz
2
I wouldn't stay here if ya had a choice
Pros:

Price

Cons:

Mould on roof. Constant rumble from next room. Floor hasn't been vacuumed. No soap.

2026-09-11 • via Nuitee
G
Geneiva • solo_traveller • nz
4
2026-09-11 • via Nuitee
S
Sue • solo_traveller • nz
6
2026-09-03 • via Nuitee
S
sharon • couple • nz
5
Very average unlike the photos we saw
Pros:

Handy to where we were going

Cons:

Restaurant was closed an didn’t know until arrival. Bathroom door wouldn’t close properly. Rooms need to be upgraded an painted very old.

2026-09-02 • via Nuitee
M
Mark • couple • nz
6
Pleasant enough for what we needed.
Pros:

It was handy for the event we were attending

Cons:

Rooms looked tired and the air conditioning was very noisy.
Advertised as having a restaurant which wasn’t the case

2026-09-02 • via Nuitee
M
Mika • couple • nz
8
Pros:

Very friendly staff

2026-08-30 • via Nuitee
C
Cerise • solo_traveller • nz
9
Pros:

Fantastic staff went above and beyond. The restaurant was closed so they brought a microwave and dining ware to the room for us.
The pool and spa area was very spacious and inviting.
Ample parking.
The bed was incredibly comfortable.

Cons:

Some maintenance needed in the hallways, and the interior stairs to reception need some attention.

2026-08-30 • via Nuitee
M
Matafeo • solo_traveller • nz
3
2026-08-29 • via Nuitee
K
Kathryn • couple • au
7
Cost effective … clean, comfortable and central
Pros:

No road noise … excellent shower pressure. Comfortable beds.

Cons:

Uneven ground outside. Constantly adjusting the temperature in the shower.

2026-08-27 • via Nuitee
C
Chanthala • couple • nz
9
2026-08-21 • via Nuitee
N
Nicole • family_with_children • nz
5
Pros:

There was a party being hosted at the hotel the night we stayed so it was a bit noisy.

Cons:

We wanted to go in the spa pool but it smelt a bit strange.

2026-08-21 • via Nuitee
B
Bajenting • couple • nz
4
2026-08-17 • via Nuitee
D
Dharminder • couple • nz
1
2026-08-16 • via Nuitee
K
Kuldeep • couple • nz
4
Pros:

Nothing

Cons:

Two mattress joint together to make one bed but when joint separate , then gap in between mattresses not comfy, heater was not good, light not work properly , I called for dinner in dinning time , no one pick the call, bad smell of humidity, shower room too small .

2026-08-15 • via Nuitee