AC Hotel Palacio de Santa Ana by Marriott

Hotels
•
AC Hotels by Marriott
8.6 (1110 reviews)
Camino de la Flecha, s/n , Valladolid , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Confortable habitación
Agradable atención del personal
Instalaciones agradables
Desayuno excelente
Cons:
Frío en las habitaciones
Problemas de mantenimiento en habitaciones
Falta de gel y pasta de dientes
Servicio inconsistente en bar

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, issues noted in some room conditions.
Service
8.88
Consistently praised for friendliness and professionalism across multiple reviews.
Location
8.72
Location appreciated for convenience, although some comments suggested it may feel more suited for certain events.
Room Quality
8.47
Generally positive feedback on comfort but noted some lack of maintenance.
Amenities
8.6
Good amenities with some satisfaction in the offered facilities.
Value for Money
8.36
Felt the value for a 5-star experience could improve despite positive feedback on some services.
Food and Beverage
8.71
Breakfast and dining options received positive remarks, though some concerns were raised about consistency.
Overall Experience
8.78
Overall experiences were largely positive with a few highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Historical Elegance on the Banks of Pisuerga River

Luxurious Amenities for Relaxation:
Indulge in a workout at the fitness centre, followed by a refreshing swim in the heated indoor pool or a soothing session in the Turkish bath. The classical decor and the stunning glass-covered cloister add a touch of grandeur to your stay.

Perfect for Business and Leisure:
With free WiFi and proximity to Valladolid airport, AC Hotel Palacio de Santa Ana is an excellent choice for business travelers. The serene location by the river offers a tranquil escape after a busy day of meetings or exploring the area.

Experience the charm and comfort of this 18th-century monastery turned 5-star hotel. Book your stay now for a memorable getaway at AC Hotel Palacio de Santa Ana.

Important information:

Extra beds only in superior rooms.

Please note that the Turkish bath is currently closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1110 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
N
nicole • couple • fr
8
2026-05-09 • via Nuitee
I
Isabel • couple • pt
9
Excelente!!!
Pros:

Profissionazação dos funcionários em especial na recepção.
Os torcazes na relva junto à minha portada.Garagem.

Cons:

Ver pontas de cigarro no exterior do varandim do quarto

2026-05-07 • via Nuitee
G
Gary Radley • solo_traveller • au
9
Pros:

Lovely quality hotel in a nice quiet location. Great quality breakfast.

Cons:

Constant fan noise from the service room next door. Sounded like a gas furnace with an annoying whooshing sound. Could easily hear it while wearing ear plugs when sleeping.

2026-05-06 • via Nuitee
A
Anna • couple • es
9
2026-05-04 • via Nuitee
A
Andrés Vicario • solo_traveller • es
10
Pros:

Desayuno muy bueno, habitaciones grandes con vistas al río.

Cons:

Necesitas el coche para ir al centro de Valladolid, por lo demás genial.

2026-05-04 • via Nuitee
A
Ana Lourdes • solo_traveller • es
10
Volveremos seguro
Pros:

Todo. La habitación, el restaurante y las instalaciones. El personal es especialmente amable. El restaurante nos gustó mucho. El desayuno fabuloso.

Cons:

No había enchufes suficientes en la habitación

2026-05-04 • via Nuitee
L
Laura • couple • es
10
2026-05-03 • via Nuitee
A
Ana Lourdes • solo_traveller • es
10
Volveré seguro.
Pros:

El restaurante magnífico. Está en el claustro y es una belleza. El personal de 10.

Cons:

Faltaban enchufes al lado de la cama. Y alguno más para poder encender la cafetera con comodidad.

2026-05-03 • via Nuitee
G
Gilles • extended_group • fr
8
2026-05-03 • via Nuitee
M
Mónica • solo_traveller • es
9
2026-04-27 • via Nuitee
P
Pilar • solo_traveller • es
10
2026-04-24 • via Nuitee
I
ISABEL • extended_group • es
10
2026-04-20 • via Nuitee
M
Maria Beatriz • couple • es
10
Lugar tranquilo y buena ubicación
Pros:

La amplitud del dormitorio y el desayuno. La tranquilidad y sin ruidos.

Cons:

Faltaba en la habitación otro albornoz con zapatillas para mi pareja y algún kit de limpieza de zapatos, peine…

2026-04-19 • via Nuitee
C
Cristina • solo_traveller • es
10
Pros:

Todo,ubicación,comodidad,limpieza...

2026-04-19 • via Nuitee
P
Paul • couple • fr
10
On aimerait y revenir
Pros:

Le cadre et le charme des lieux

2026-04-15 • via Nuitee
S
sergio • solo_traveller • br
10
Lindo hotel com bela vista do rio, ótimo ponto para acesso à ribeira del duero e à valladolid.
Pros:

Quartos confortáveis, equipe atenciosa e preocupada em nosso conforto

2026-04-13 • via Nuitee
B
Bob • solo_traveller • gb
7
Disappointed, not up to 5 star standard of other Hotels I have stayed in Spain.
Pros:

Location ok.

Cons:

No Bar, Restaurant menu was same for lunch or dinner.
Hotel lacked atmosphere or warmth.

2026-04-13 • via Nuitee
J
Juan Jose • family_with_children • es
9
2026-04-03 • via Nuitee
G
GLORIA • couple • es
10
2026-03-30 • via Nuitee
F
Fritz • solo_traveller • de
10
2026-03-30 • via Nuitee