AC Hotel Palacio de Santa Ana by Marriott

Hotels
•
AC Hotels by Marriott
8.6 (1094 reviews)
Camino de la Flecha, s/n , Valladolid , es

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Confortable habitación
Agradable atención del personal
Instalaciones agradables
Desayuno excelente
Cons:
Frío en las habitaciones
Problemas de mantenimiento en habitaciones
Falta de gel y pasta de dientes
Servicio inconsistente en bar

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, issues noted in some room conditions.
Service
8.88
Consistently praised for friendliness and professionalism across multiple reviews.
Location
8.72
Location appreciated for convenience, although some comments suggested it may feel more suited for certain events.
Room Quality
8.47
Generally positive feedback on comfort but noted some lack of maintenance.
Amenities
8.6
Good amenities with some satisfaction in the offered facilities.
Value for Money
8.36
Felt the value for a 5-star experience could improve despite positive feedback on some services.
Food and Beverage
8.71
Breakfast and dining options received positive remarks, though some concerns were raised about consistency.
Overall Experience
8.78
Overall experiences were largely positive with a few highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Historical Elegance on the Banks of Pisuerga River

Luxurious Amenities for Relaxation:
Indulge in a workout at the fitness centre, followed by a refreshing swim in the heated indoor pool or a soothing session in the Turkish bath. The classical decor and the stunning glass-covered cloister add a touch of grandeur to your stay.

Perfect for Business and Leisure:
With free WiFi and proximity to Valladolid airport, AC Hotel Palacio de Santa Ana is an excellent choice for business travelers. The serene location by the river offers a tranquil escape after a busy day of meetings or exploring the area.

Experience the charm and comfort of this 18th-century monastery turned 5-star hotel. Book your stay now for a memorable getaway at AC Hotel Palacio de Santa Ana.

Important information:

Extra beds only in superior rooms.

Please note that the Turkish bath is currently closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1094 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
J
john • solo_traveller • gb
7
Good standard and friendly staff
Pros:

Well the staff were very welcoming, the hotel and room were well appointed .

Cons:

Not the hotels fault but it is a way from the town centre . The area is not very interesting to walk around .

2026-03-02 • via Nuitee
C
Carolina • couple • es
10
2026-03-01 • via Nuitee
G
Gerda • couple • nl
7
Lokatie en gebouw is prachtig..
Pros:

Het mooie gebouw en de bereikbaarheid.

Cons:

Slecht bed, mijn man heeft heel weinig kunnen slapen, en de andere dag pijnstillers moeten nemen voor zijn rug.

2026-02-28 • via Nuitee
A
Andrea • family_with_children • es
9
Pros:

El lugar, era tranquilo y muy bonito. Nos dejaron un par de botellas de agua de bienvenida y además podíamos tomar un café nada más levantarnos. La cama era muy cómoda y enorme y además tenían 2 tipos de almohada.

Cons:

Todo estuvo perfecto.

2026-02-26 • via Nuitee
J
JOSE MANUEL • solo_traveller • es
8
2026-02-23 • via Nuitee
N
Nora • couple • es
9
Estancia de una noche con desayuno perfecta para descansar bien y con una atención maravillosa.
Pros:

Habitación muy espaciosa, temperatura de todas las estancias perfecta, atención del personal estupenda, , detalles de cortesía como agua , fruta , café etc … la cama comodísima y el desayuno espectacular.

2026-02-23 • via Nuitee
N
Natalia • family_with_children • es
5
Muy decepcionados
Pros:

El desayuno es lo único que nos gustó, sobre todo por el claustro donde lo sirven , que es muy bonito.

Cons:

Nos decepcionó mucho este Hotel. El mobiliario de la habitación está deteriorado , las ventanas no cierran bien,las camas incómodas, solo hay enchufe para cargar el móvil en un lado de la cama, para enchufar la cafetera el cable no llega,dejan vasos de cartón para el café....
No nos informaron que había parking subterráneo.
Está claro que por el precio ( 165€ la noche de un domingo) ya nos imaginábamos que no era un hotel de 5 estrellas al uso, pero no pensáramos que llegara a uno de 4 estrellas justito.

2026-02-23 • via Nuitee
B
Bernhard • extended_group • at
8
2026-02-13 • via Nuitee
U
Ueli Straub • family_with_children • ch
10
Pros:

Es ist ein spezieller Ort!
Kein Wunder das dieses Hotel das Team Hotel ist vom Fussballclub Valladolid

Cons:

Nichts

2026-01-29 • via Nuitee
J
Jose • couple • es
7
2026-01-25 • via Nuitee
R
Romain • family_with_children • fr
8
Pros:

Facile d'accès, avec un parking.
Ancien monastère superbement restauré.
Personnel avenant

2026-01-20 • via Nuitee
G
Gabriel • couple • us
10
Linda experiencia
Pros:

Sus jardines, ubicación y sobretodo el servicio tan amable

2026-01-19 • via Nuitee
V
valeriano • couple • es
9
2026-01-19 • via Nuitee
M
MARIA JOSE • couple • es
9
2026-01-19 • via Nuitee
R
Rut • family_with_children • es
10
2026-01-19 • via Nuitee
R
Rainer • couple • de
10
2026-01-16 • via Nuitee
J
Joan • solo_traveller • es
8
2026-01-12 • via Nuitee
C
Carlos • couple • es
10
Pinguinos 2026
Pros:

La tranquilidad y el servicio..!! (Parking) (restaurante) (ubicación) y un 10 al personal

2026-01-11 • via Nuitee
L
Lozano Soria • solo_traveller • es
8
2026-01-11 • via Nuitee
E
Eveline • family_with_children • pt
8
Mooi klasiek hotel
Pros:

Prachtig klasiek hotel. Goede bedden!
Zeer goede keuken
Makkelijk parkeren onder hotel

Cons:

In een buitenwijk
Erg prijzig
Beperkt ontbijt

2026-01-11 • via Nuitee