AC Hotel Palacio de Santa Ana by Marriott

Hotels
AC Hotels by Marriott
8.6 (1086 reviews)
Camino de la Flecha, s/n , Valladolid , es

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Confortable habitación
Agradable atención del personal
Instalaciones agradables
Desayuno excelente
Cons:
Frío en las habitaciones
Problemas de mantenimiento en habitaciones
Falta de gel y pasta de dientes
Servicio inconsistente en bar

Categories

Cleanliness
8.31
Some reviews mentioned cleanliness positively; however, issues noted in some room conditions.
Service
8.88
Consistently praised for friendliness and professionalism across multiple reviews.
Location
8.72
Location appreciated for convenience, although some comments suggested it may feel more suited for certain events.
Room Quality
8.47
Generally positive feedback on comfort but noted some lack of maintenance.
Amenities
8.6
Good amenities with some satisfaction in the offered facilities.
Value for Money
8.36
Felt the value for a 5-star experience could improve despite positive feedback on some services.
Food and Beverage
8.71
Breakfast and dining options received positive remarks, though some concerns were raised about consistency.
Overall Experience
8.78
Overall experiences were largely positive with a few highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:07

Property Description

Historical Elegance on the Banks of Pisuerga River

Luxurious Amenities for Relaxation:
Indulge in a workout at the fitness centre, followed by a refreshing swim in the heated indoor pool or a soothing session in the Turkish bath. The classical decor and the stunning glass-covered cloister add a touch of grandeur to your stay.

Perfect for Business and Leisure:
With free WiFi and proximity to Valladolid airport, AC Hotel Palacio de Santa Ana is an excellent choice for business travelers. The serene location by the river offers a tranquil escape after a busy day of meetings or exploring the area.

Experience the charm and comfort of this 18th-century monastery turned 5-star hotel. Book your stay now for a memorable getaway at AC Hotel Palacio de Santa Ana.

Important information:

Extra beds only in superior rooms.

Please note that the Turkish bath is currently closed.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VLL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.6
Based on 1086 reviews
Cleanliness: 8.31
Service: 8.88
Location: 8.72
Room Quality: 8.47
Amenities: 8.6
Value for Money: 8.36
Food and Beverage: 8.71
Overall Experience: 8.78
B
Bernhard extended_group at
8
2026-02-13 via Nuitee
U
Ueli Straub family_with_children ch
10
Pros:

Es ist ein spezieller Ort!
Kein Wunder das dieses Hotel das Team Hotel ist vom Fussballclub Valladolid

Cons:

Nichts

2026-01-29 via Nuitee
J
Jose couple es
7
2026-01-25 via Nuitee
R
Romain family_with_children fr
8
Pros:

Facile d'accès, avec un parking.
Ancien monastère superbement restauré.
Personnel avenant

2026-01-20 via Nuitee
G
Gabriel couple us
10
Linda experiencia
Pros:

Sus jardines, ubicación y sobretodo el servicio tan amable

2026-01-19 via Nuitee
V
valeriano couple es
9
2026-01-19 via Nuitee
R
Rut family_with_children es
10
2026-01-19 via Nuitee
M
MARIA JOSE couple es
9
2026-01-19 via Nuitee
R
Rainer couple de
10
2026-01-16 via Nuitee
J
Joan solo_traveller es
8
2026-01-12 via Nuitee
E
Eveline family_with_children pt
8
Mooi klasiek hotel
Pros:

Prachtig klasiek hotel. Goede bedden!
Zeer goede keuken
Makkelijk parkeren onder hotel

Cons:

In een buitenwijk
Erg prijzig
Beperkt ontbijt

2026-01-11 via Nuitee
L
Lozano Soria solo_traveller es
8
2026-01-11 via Nuitee
C
Carlos couple es
10
Pinguinos 2026
Pros:

La tranquilidad y el servicio..!! (Parking) (restaurante) (ubicación) y un 10 al personal

2026-01-11 via Nuitee
M
María de los Milagros solo_traveller pr
10
Excellent!
Pros:

Everything!

Cons:

It was excellent!! No complaints.

2026-01-10 via Nuitee
M
Marion couple gb
10
Our return visit could not have been better.
Pros:

Breakfast and room excellent. Free secure underground parking a real bonus. The glass roof covered cloister so attractive and comfortable for any leisure time.

Cons:

Nothing.

2026-01-08 via Nuitee
R
Raul family_with_children es
10
2026-01-08 via Nuitee
H
Helena couple pt
8
Pros:

Bom. Boa. Café ótimo

Cons:

O barulho da arrumação de quartos a horas a que as pessoas ainda podem estar a descansar.
Um insuportável barulho do aspirador.

2026-01-05 via Nuitee
J
jorge solo_traveller us
7
2026-01-05 via Nuitee
S
Sílvia couple pt
10
Excelente
Pros:

Pequeno almoço fabuloso
Jantar com muita qualidade e bem confecionado

2026-01-04 via Nuitee
S
Sonsoles couple es
9
2026-01-03 via Nuitee