Baymont by Wyndham Columbus/Rickenbacker

Hotels
•
Baymont Inn & Suites
5.3 (732 reviews)
2323 Rickenbacker Parkway West , Columbus , US
+1 614-491-4400

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Good/convenient location mentioned repeatedly
Some guests reported quick check-in and helpful maintenance/staff
Several mentions of clean/comfortable rooms and spacious rooms
Occasional positive breakfast and good pool reports
Cons:
Persistent cleanliness issues: bad odors, dirty/green pool, roach, hair/clogged tub
Amenities missing or not as advertised (no hot tub) and limited towels
Room defects: broken/non-latching doors, stained mattress covers
Value problems: double billing, deposits/refunds not returned, overpriced
Rude or denying staff experiences reported by multiple guests

Categories

Cleanliness
2.5
Multiple reports of poor cleanliness: terrible smells in rooms and lobby, green/uncared-for pool, roach in a room, hair/clogged tub, stained mattress cover and generally not cleaned properly.
Service
8
Mixed but often helpful: several guests reported quick check-in, staff and maintenance assisting (early check-in, helping with directions and a flat tire), while other guests experienced rude staff or denial of service—overall weighted toward the positive due to repeated mentions of helpful interactions.
Location
9
Frequently described as convenient and in a good location by multiple reviewers.
Room Quality
3.9
Inconsistent: some guests found beds comfortable and rooms spacious, but many noted major issues — broken or non-latching doors, damaged bathroom doors, odors, lack of toilet paper, and insect sightings.
Amenities
3
Amenities underdelivered: advertised hot tub missing for some guests, pooled area described as unclean or neglected, limited towels, noisy elevator and poorly maintained gym/pool glass.
Value for Money
2.5
Several complaints about being overcharged, double billing, false advertising (charged despite missing hot tub) and deposits/refunds not returned — poor value perception.
Food and Beverage
5.5
Mixed breakfast experiences: some positive mentions (breakfast was good, adequate), others report only cereal/bread, cold food, or poor breakfast offerings.
Overall Experience
8
Highly polarized overall: while many reviews describe terrible stays and severe issues, there are several clear reports of excellent, comfortable stays and repeat customers; weighting toward positive due to repeat-return and explicitly 'excellent' reports.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Indulge in Relaxation at the Baymont Inn and Suites Columbus

Luxurious Amenities: From the inviting indoor pool to the complimentary continental breakfast, this hotel offers a touch of luxury for all guests. The traditionally decorated guestrooms are equipped with free WiFi, cable TV, and a coffee machine, with some rooms even featuring a microwave and refrigerator.

Stay Active and Productive: With a fitness centre, business centre, and meeting facilities on site, guests can easily maintain their workout routine or stay on top of work commitments while traveling.

Convenient Location: Just a short drive from Columbus city centre and Ohio State University, and in close proximity to Franklin Park, the Baymont Inn and Suites Columbus offers both convenience and comfort for your stay.

Book now to experience the perfect blend of relaxation and productivity at the Baymont Inn and Suites Columbus.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCK

Location

Guest Reviews

5.3
Based on 732 reviews
Cleanliness: 2.5
Service: 8
Location: 9
Room Quality: 3.9
Amenities: 3
Value for Money: 2.5
Food and Beverage: 5.5
Overall Experience: 8
P
PETIT • couple • us
9
2026-11-07 • via Nuitee
G
Gail • family_with_children • us
10
Pros:

Actually quit

Cons:

Smell of curry and Marijuana

2026-11-05 • via Nuitee
E
eugene • couple • us
8
2026-10-30 • via Nuitee
M
Marleny • family_with_children • us
1
2026-10-26 • via Nuitee
M
Marleny • family_with_children • us
1
Bad
Pros:

Nothing

Cons:

Everything

2026-10-26 • via Nuitee
J
Joshua • family_with_children • us
7
Pros:

Breakfast

Cons:

Too expensive for what I got, and was on the third floor with a kid. More unlisted

2026-10-23 • via Nuitee
M
Miller • family_with_children • us
5
The room was clean and nice, but staff and breakfast was no good
Pros:

Good location, staff was not friendly at all

Cons:

Staff not friendly and the breakfast was cold

2026-10-19 • via Nuitee
S
sdboothe • family_with_children • us
10
Pros:

Convenient to where I wanted to be. Every time I stay here is is clean and comfortable.

2026-10-18 • via Nuitee
A
Aleyxmar • couple • us
4
Un poco subido de precio para lo que brindan
Pros:

El check in fue rápido

Cons:

Tenía un olor terrible tanto como en las habitaciones como en el lobby, la piscina estaba descuidada se veía verde de que le hacía falta mantenimiento, no había papel de baño en la habitación

2026-10-16 • via Nuitee
J
James • couple • us
1
Middle of
Pros:

Bad

Cons:

Everything

2026-10-16 • via Nuitee
C
Calvin • couple • us
1
Terrible
Pros:

No towels Roach in the room smh never again

Cons:

Towel in room and actually clean the room properly

2026-10-11 • via Nuitee
N
Nicole • solo_traveller • us
1
Pros:

Nothing, I booked the hotel because the site said that they had an indoor heated pool and a hot tub, but then when we got to the hotel there wasn't a hot tub. We specifically wanted a hotel with a hot tub. Didn't end up staying there, but they still charged us for the room.

Cons:

I feel that I shouldn't have had to pay for the hotel room because it was false advertisement and they ended up not having what the website said they had.

2026-10-09 • via Nuitee
M
Mark • solo_traveller • us
9
Pros:

I was double billed. Booking .com.usually charged and the hotel charged. But Booking did. Not return the charge.

2026-10-08 • via Nuitee
J
Joe • family_with_children • us
1
worst experience ever
Pros:

breakfast was a community box of cereal, loaf or bread to make toast, in room door lock didn't work. That bath room door had been kicked in and did not close. bath tub was plugged up with hair and wasn't able to be used, pool and area was not clean. one clean towel. Open drug use in pool area. Elevator made awful noises and scared my daughter and grand kids

Cons:

they should no be able to be a hotel. i will never use your service knowing you will list dumps and feel i should receive a 100% refund

2026-09-14 • via Nuitee
T
Teresa • couple • us
10
Everything was good!
Pros:

Clean

Cons:

There was nothing that I disliked, everything was good!

2026-09-09 • via Nuitee
R
Ruiz • solo_traveller • us
10
Bien lugar
Pros:

La limpieza y la tranquilidad

Cons:

El ascensor algo sucio

2026-09-07 • via Nuitee
A
Amy • couple • us
4
2026-09-07 • via Nuitee
R
Ronald • couple • us
10
Good value good family excellent stay
Pros:

From getting us checked in early, help with directions for supplies, to the maintenance team that helped us air up a flat tire, the pool was excellent, the breakfast was good. Excellent experience we will be back..

Cons:

A couple more towels would’ve been nice

2026-09-06 • via Nuitee
L
Logan • couple • us
1
Do not stay here. Horrible experience. Denied my 4 kids and me to stay after paying then denied a refund because I would
Pros:

Nothing they denied me and my 4 kids to stay because quote I would need another room for my kids

Cons:

They are extremely rude

2026-09-02 • via Nuitee
C
chelseabU624HK • NONE
4
Not the best
Pros:

Our room door did not always latch and the lock inside did not keep the door closed our bathroom door didn't shut all the way the shower head was on when you had the bathtub running there was beef jerky in our bed the air conditioning unit was filthy the pool was falling apart there was no hot tub and the glass from the gym to the pool made my teenage daughter uncomfortable because a man was staring at her the entire time she was swimming. No one emptied our trash or freshened our towels after each night's stay when I called to ask for towels they told me I had to come down and get them. The mattress cover was stained there was no clothes hangers.

2026-08-27 • via Tripadvisor