Jumeirah Guangzhou

Hotels
•
Jumeirah
9.4 (574 reviews)
No 12 Zhujiang East Road, Tianhe District , Guangzhou , cn

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Clean and luxurious rooms
Good food quality
Excellent location
Cons:
Limited options for halal food
Occasional access issues to certain amenities

Categories

Cleanliness
9.31
Guests praised the hotel's cleanliness and attention to detail in various reviews.
Service
9.78
Staff were described as warm, helpful, and attentive across multiple reviews.
Location
9.32
The hotel is in a great location, close to main attractions and transport options.
Room Quality
9.27
Rooms were praised for being luxurious and well-designed.
Amenities
9.3
Amenities were appreciated, but some guests wished for more options for dietary preferences.
Value for Money
9.26
Guests felt that the overall value for money was high, especially given the services provided.
Food and Beverage
9.31
Food quality received praise, though some mentioned a desire for more variety.
Overall Experience
9.68
Overall experiences were positive with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:40

Property Description

Luxurious Accommodation in the Heart of Guangzhou

Modern Amenities and Convenient Location

Jumeirah Guangzhou, designed by KCA, offers a luxurious stay in the bustling Central Business District. Guests can enjoy an indoor pool, fitness center, and a trendy bar. Conveniently located near major attractions like Canton Tower and City Museum, the hotel is also a short walk to Metro Line 3 and Line 5. With smart room features, high-speed internet, and a variety of in-room entertainment options, guests can relax in style. The hotel's four dining outlets promise a culinary journey with global cuisine and themed ambiance. Book your stay at Jumeirah Guangzhou for an unforgettable experience in Guangzhou.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Nov 17, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 574 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
E
Eran • family_with_children • hu
10
Extremely comfortable
Pros:

The level of service

2026-04-10 • via Nuitee
N
Nemanja • couple • rs
10
2026-04-09 • via Nuitee
J
Julia • couple • gb
10
Wonderful stay in Guangzhou!
Pros:

A fantastic place to stay and very centrally located in Guangzhou. Our room was superb - spotlessly clean and very comfortable with lots of nice touches. We found the staff to be very helpful too.

Cons:

Nothing - everything was fantastic.

2026-04-08 • via Nuitee
A
Ashraf • extended_group • eg
10
Jumeirah Guangzhou doesn’t just deliver luxury—it delivers a feeling. And that’s what makes it truly special.
Pros:

From the moment we arrived at Jumeirah Guangzhou, the experience felt effortlessly elevated—refined, warm, and unmistakably high-end. Every detail, from the design of the rooms to the overall ambiance, reflects a level of sophistication that truly sets this hotel apart.

What made our stay exceptional, however, was the people.

A very special thank you to Peter, the concierge manager, whose professionalism, attentiveness, and genuine care transformed our stay into something unforgettable. Whether it was recommendations, arrangements, or simply ensuring everything ran smoothly—he handled it all with precision and grace.

And to Teresa from the breakfast team—your kindness and energy every morning made a lasting impression. You brought warmth to the experience that goes beyond service; it felt personal.

Cons:

Nothing, everything was perfect.

2026-04-08 • via Nuitee
D
Dilbarkhon • extended_group • uz
9
Pros:

ОЧЕНЬ УЮТНО

Cons:

ВЫБОР ЗАВТРОКОВ МАЛО ДЛЯ ТАКОГО ОТЕЛЯ

2026-04-07 • via Nuitee
A
Andrei • solo_traveller • ru
10
Если не знаете где остановится - это отель станет отличным выбором!
Pros:

Очень приветливый персонал, всегда готовы помочь! Очень чистые и комфортные номера, с прекрасными видами на город и горы, высокие потолкии удобная кровать. Завтраки вкусные, обедали и ужинали в том же ресторане, где завтраки, повара просто молодцы! Расположение и инфраструктура тоже отличные, много зелени, до крупных торговых центров очень близко, на такси 10-15 минут, но можно и пешком.

Cons:

быстро закончился отпуск ), не успели насладится всеми удобствами

2026-04-06 • via Nuitee
S
Shir'a • couple • za
10
2026-04-05 • via Nuitee
S
Sabina • solo_traveller • ae
10
Pros:

Perfect stay.

Cons:

All good.

2026-04-03 • via Nuitee
A
ALEXANDER • family_with_children • kg
9
2026-04-02 • via Nuitee
R
Raed • family_with_children • sa
9
2026-03-30 • via Nuitee
C
Cristiana • extended_group • it
10
2026-03-26 • via Nuitee
I
Isioma • couple • ng
9
Great stay.
Pros:

Excellently designed

Cons:

“Guest services” button calls someone who didn’t understand English and dropped the call at one time. Remove “Guest Services” line and have a “Concierge” line instead, because the concierge service was excellent.

2026-03-25 • via Nuitee
S
Surik • solo_traveller • ru
10
2026-03-25 • via Nuitee
C
Caitlin • solo_traveller • gb
10
2026-03-24 • via Nuitee
Екатерина • family_with_children • ru
10
2026-03-23 • via Nuitee
Екатерина • family_with_children • ru
10
Pros:

Суперский отель. И по расположению, и по обслуживанию, и по красоте и чистоте.

2026-03-23 • via Nuitee
R
rogier • solo_traveller • nl
9
Top
Pros:

Zeer netjes en vriendelijk personeel

Cons:

Zeer mooie luxe kamer geheel van de tijd van nu

2026-03-21 • via Nuitee
D
Denis • couple • ru
10
Pros:

Прекрасный отель и соответствует свой сети.

2026-03-21 • via Nuitee
F
Felix • family_with_children • de
10
Pros:

This hotel means pure happiness.

2026-03-19 • via Nuitee
O
Olga • family_with_children • md
10
2026-03-15 • via Nuitee