Jumeirah Guangzhou

Hotels
Jumeirah
9.4 (565 reviews)
No 12 Zhujiang East Road, Tianhe District , Guangzhou , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great service
Clean and luxurious rooms
Good food quality
Excellent location
Cons:
Limited options for halal food
Occasional access issues to certain amenities

Categories

Cleanliness
9.31
Guests praised the hotel's cleanliness and attention to detail in various reviews.
Service
9.78
Staff were described as warm, helpful, and attentive across multiple reviews.
Location
9.32
The hotel is in a great location, close to main attractions and transport options.
Room Quality
9.27
Rooms were praised for being luxurious and well-designed.
Amenities
9.3
Amenities were appreciated, but some guests wished for more options for dietary preferences.
Value for Money
9.26
Guests felt that the overall value for money was high, especially given the services provided.
Food and Beverage
9.31
Food quality received praise, though some mentioned a desire for more variety.
Overall Experience
9.68
Overall experiences were positive with guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 08:40

Property Description

Luxurious Accommodation in the Heart of Guangzhou

Modern Amenities and Convenient Location

Jumeirah Guangzhou, designed by KCA, offers a luxurious stay in the bustling Central Business District. Guests can enjoy an indoor pool, fitness center, and a trendy bar. Conveniently located near major attractions like Canton Tower and City Museum, the hotel is also a short walk to Metro Line 3 and Line 5. With smart room features, high-speed internet, and a variety of in-room entertainment options, guests can relax in style. The hotel's four dining outlets promise a culinary journey with global cuisine and themed ambiance. Book your stay at Jumeirah Guangzhou for an unforgettable experience in Guangzhou.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Mon, Nov 17, 2025 until Wed, Apr 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for CNY 408 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 565 reviews
Cleanliness: 9.31
Service: 9.78
Location: 9.32
Room Quality: 9.27
Amenities: 9.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.68
L
Leonid extended_group ru
9
2026-03-07 via Nuitee
O
Olga couple ru
10
Pros:

The excellent room, very convenient, clean, the large size of the room, fresh. The view from the window of the room. The breakfast is diverse, tasty. The friendly and very polite staff. It’s near the subway and the flower square.

2026-03-04 via Nuitee
N
Nikita family_with_children ru
10
2026-02-28 via Nuitee
N
Nikita family_with_children ru
10
2026-02-28 via Nuitee
F
Fernando couple nl
10
The perfect personnel in a superb hotel
Pros:

Perfect installations and the staff is amazing

2026-02-26 via Nuitee
K
Karim solo_traveller az
10
Pros:

всо

Cons:

всо

2026-02-25 via Nuitee
C
Carlos couple es
10
2026-02-11 via Nuitee
H
Henry couple hk
10
Pros:

Staff were fantastic. Thanks Alan for making it awesome!

2026-02-09 via Nuitee
N
Nikolay couple es
10
Pros:

Хороший и чистый, удобный отель за предлагаемые деньги, очень удобная локация

2026-01-31 via Nuitee
N
Nikolay couple es
10
Pros:

Хороший, чистый, удобный отель за те деньги, которые предлагается, очень удобная локация

2026-01-31 via Nuitee
A
Ahmed couple ae
9
2026-01-31 via Nuitee
A
ABDULLATIF couple eg
10
Pros:

كل شئ

Cons:

وجود شطاف في دورة المياه

2026-01-30 via Nuitee
حسام couple sa
10
Pros:

‏الموقع والراحة والخصوصيات

2026-01-23 via Nuitee
M
Majdi solo_traveller ps
9
Pros:

Everything

Cons:

A hotel like this should have at least one employee who is mother language is English because although the employees at the reciption speak english but its not very good.

2026-01-21 via Nuitee
C
chenjing family_with_children au
10
Pros:

Room service is excellent. Offer the child protect frame for us without asking. Room very clean and quite.

Cons:

maybe need a robert to send the takeaway food delivery

2026-01-20 via Nuitee
L
Le couple au
10
2026-01-20 via Nuitee
A
Ahmad couple kw
9
2026-01-20 via Nuitee
A
Ahmad couple kw
9
2026-01-20 via Nuitee
T
Tlegenov couple kz
10
Pros:

По приезду отель приятно удивил бесплатным апгрейдом номера , номер был шикарен. ОООчень приветливый персонал!!! Локация идеальная как для отдыха, так и для встреч . Шаговой доступности торговые дома (К-11) и много чего интересного, из-за ограниченного времени не успел все пройти.

Cons:

чуть увеличить ассортимент европейской кухни.

2026-01-20 via Nuitee
J
Jim family_with_children ae
8
Good location
Pros:

Great location connected to a mall - nice designed rooms
Even tho most of the staff didn’t speak English they were very friendly.

Cons:

The staff doesn’t speak English, we had to work with everyone with google translate. We often stay in Jumeirah hotels but here we we’re disappointed by the pool area and the language barrier.

2026-01-19 via Nuitee