Four Points Flex by Sheraton Copenhagen City

Hotels
•
Four Points Express
7.5 (565 reviews)
Helgolandsgade 14 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Clean rooms
Cons:
Small rooms
Bathroom issues
Basic breakfast

Categories

Cleanliness
7.21
Overall cleanliness was mentioned as satisfactory, but some reviews noted issues with bathroom hygiene.
Service
8.68
Staff was consistently described as friendly and helpful.
Location
8.72
The location is repeatedly praised for its convenience to public transport and attractions.
Room Quality
6.67
Room sizes and quality were mentioned as disappointing in some reviews, particularly about noise and small bathrooms.
Amenities
6.7
Some amenities were lacking, such as a fridge and safe, and bathroom flooding was noted.
Value for Money
7.16
Several reviews mentioned that the price was high for the quality and size of rooms.
Food and Beverage
7.21
Breakfast was described as basic, with some negative remarks about variety.
Overall Experience
7.68
Overall experience mixed due to both positive service/location and negative room quality/price ratio.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 17:08

Property Description

Convenient Location in Vibrant District
Located just 400 meters from Tivoli Gardens and Copenhagen Central Station, Zleep Hotel Copenhagen City in the lively Vesterbro district offers brightly decorated rooms and free WiFi.

Comfortable Rooms with Modern Amenities
Guest rooms feature a flat-screen TV, work desk, and private bathroom, ensuring a comfortable stay for guests.

Personalized Recommendations and Services
The 24-hour reception staff is ready to assist with recommendations for nearby attractions, shops, and restaurants, making your stay in Copenhagen hassle-free.

Book your stay at Zleep Hotel Copenhagen City for a convenient and comfortable experience in the heart of Copenhagen!

Important information:

Please note that payment takes place at check-in. At Four Points Flex Copenhagen City, there is an extra fee when you pay with a credit card.

A credit card is required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Please note that only dogs are allowed as pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 565 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 6.67
Amenities: 6.7
Value for Money: 7.16
Food and Beverage: 7.21
Overall Experience: 7.68
B
Bent • solo_traveller • dk
3
Ikke egnet til ophold om vinteren, koldt på værelse og iskoldt på badeværelse.
Pros:

Morgenmaden var helt utrolig dårlig.
Beliggenhed af hotel er perfekt når man kommer til CPH med tog.

Cons:

Morgenmaden og der var alt for koldt på værelset, med varmen skruet op på max.

2026-02-13 • via Nuitee
C
Charlotte • solo_traveller • dk
7
2026-01-28 • via Nuitee
S
Stefan • family_with_children • se
8
Pros:

Personalen trevlig. God och bra frukost serverades.

Cons:

Dåligt tryck i duschen.

2026-01-20 • via Nuitee
L
Lucy • couple • gb
7
Friendly, helpful staff, clean hotel but the location was very noisy. Windows had to remain open as no air con
Pros:

Location

Cons:

No air con and very noisy location. Can’t sleep with windows closed due to no air con

2026-01-19 • via Nuitee
P
Peter • solo_traveller • ch
9
2026-01-19 • via Nuitee
K
Krzysztof • solo_traveller • pl
10
2026-01-19 • via Nuitee
N
Neubauer • family_with_children • de
4
Pros:

Sehr gute zentrale Lage

Cons:

Kein warmes Wasser zum Duschen, zu kleine Betten

2026-01-18 • via Nuitee
M
Maria • solo_traveller • gr
8
2026-01-13 • via Nuitee
R
R • solo_traveller • de
7
Pros:

Die Lage ist super, wenn man mit der Bahn anreist. Man ist auch schnell zu touristischen Attraktionen gelaufen. Das Zimmer ist zweckmäßig eingerichtet und war sauber, Wasserkocher konnte man sich an der Rezeption borgen (gab es also nicht standardmäßig auf den Zimmern). Das Personal war sehr nett.

Cons:

Für die Gepäckaufbewahrung bis zum Check-in zu bezahlen, fand ich befremdlich und hatte ich bisher noch nie, zumal die Aufbewahrung auch neben der Rezeption gelegen ist. Das Bad war sehr klein, um zu duschen mussten vor der Tür und WC und Waschbecken Duschvorhänge zugezogen werden. Der Boden ist dann dementsprechend überall nass und man muss ihn erstmal trocken machen (mit Abzieher und Handtuch). Das Zimmer war sehr hellhörig, Gespräche/Schnarchen aus den Nachbarzimmern deutlich zu hören. Das empfand ich persönlich auch störender als die belebte Gegend, in der das Hotel sich befindet.

2026-01-03 • via Nuitee
N
Nicole • family_with_children • se
8
2026-01-03 • via Nuitee
E
Esra Gonca • solo_traveller • tr
2
2025-12-31 • via Nuitee
C
Cheryl • couple • us
10
2025-12-29 • via Nuitee
L
Leanne Sabrina • solo_traveller • au
8
2025-12-21 • via Nuitee
S
Shaheer • solo_traveller • ae
6
Average
Pros:

Great location and friendly staff

Cons:

Basic breakfast

2025-12-21 • via Nuitee
森 • couple • cn
7
2025-12-20 • via Nuitee
D
Dilyana KURDOVA • solo_traveller • bg
5
Price was too high for the offered facilities.
Pros:

Staff was great and helpful. The second room I got after I changed the first one was ok.

Cons:

The first room was so small I had a terrible first night.

2025-12-16 • via Nuitee
K
Kirsten • family_with_children • dk
3
Cons:

For lille badeværelse
Sengens placering den ene person skulle kravle ud af fodenden, hvis man skulle op om natten.
For lidt oplysning , ang døråbning, hvis man kom sent hjem.

2025-12-15 • via Nuitee
C
Cecilie H. • solo_traveller • ch
8
2025-12-15 • via Nuitee
C
claus • couple • dk
8
Pros:

Beliggenhed og stand

2025-12-13 • via Nuitee
A
antonella anna • family_with_children • it
7
Pros:

Vicinissima alla stazione centrale

Cons:

Bagno piccolo, mancanza piatto doccia

2025-12-12 • via Nuitee