1 Hotel Copenhagen

Hotels
Independent
8.8 (54 reviews)
Krystalgade 22, Copenhagen, 1172 , Copenhagen , DK

Pets allowed

Facilities

Meeting rooms
Full-service spa
Proposal/romance packages available
Express check-out
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Free WiFi
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Stylish decor
Convenient location
Cons:
Cleaning issues
Occasional service lapses

Categories

Cleanliness
8.19
There were reports of cleaning issues, leading to dissatisfaction.
Service
9.16
Overall, the service received many positive remarks for being friendly and accommodating.
Location
9.2
Convenient location close to attractions and public transport.
Room Quality
8.65
Rooms were described as clean, comfortable, and stylish.
Amenities
8.68
Well-thought-out amenities and facilities, including eco-friendly options.
Value for Money
8.64
Perceived as a good value considering the quality and service level.
Food and Beverage
9.19
The breakfast received high praise and the food quality in the restaurant was well-regarded.
Overall Experience
8.66
Most guests had an amazing stay, with minor issues that impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 12:00

Property Description

Discover the perfect blend of luxury and convenience at 1 Hotel Copenhagen, where comfort meets elegance in the heart of the city.

Relaxing Spa Experience
Indulge in ultimate relaxation at our full-service spa, offering a variety of rejuvenating massages and treatments designed to help you unwind after a day of exploring.

Culinary Delights
Savor exquisite meals at our on-site restaurant, Aurora, or grab a quick snack in the cozy coffee shop. Enjoy room service for those moments when you prefer to dine in the comfort of your room.

Wellness and Meetings
Stay active with our 24-hour fitness center or rent a bicycle for a scenic ride around the city. With ample conference space, this hotel is also ideal for hosting business events and meetings.

Experience the charm of Copenhagen — book your stay at 1 Hotel Copenhagen today!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.8
Based on 54 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.2
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 9.19
Overall Experience: 8.66
O
Ole K.
10
Pros:

Das Hotel ist fantastisch. Das Frühstück buffet war wirklich super und die Atmosphäre und Ausstattung ins Hotel ist fabelhaft. Wir kommen gerne wieder.

2025-11-29 via Nuitee
A
Ana friends
10
Pros:

Spotless room, very confortable. Hotel is very trendy. Great, friendly service
The bR/ restaurant at the lobby is great too

2025-11-28 via Nuitee
P
Peter
10
Pros:

Amazing stay as always at 1 Hotel.

2025-11-27 via Nuitee
R
Rebecka
10
Pros:

Will never ever stay anywhere else when visiting Copenhagen, pure bliss

2025-11-20 via Nuitee
V
Victoria
10
Pros:

Everything was perfect! From check in to check out our stay was amazing. The room was spotlessly clean, staff polite and welcoming and the hotel itself beautiful! Would highly recommend.

2025-11-18 via Nuitee
S
Sofia
10
Pros:

Jättegott och fint. Fräsch mat

2025-11-16 via Nuitee
N
Nachshon
10
Pros:

beautiful hotel' room' brakfast' location

2025-11-15 via Nuitee
H
Hannah family_with_children
10
Pros:

Loved our stay here. The staff were so welcoming and helpful from the moment we arrived they couldn’t do enough for us and were very helpful recommending restaurants close by for our first night that would be suitable to take a baby without being typical family chains. We had a 12 month old with us and she was so well looked after. Beautiful stoke crib and bedding and they gave her a crotchet bee soft toy. The facilities in the hotel are so well thought out beautiful decor big comfortable beds, little details like an umbrella and rain coat in the room and lovely coffee and tea facilities a filtered water tap. Loved how the hotel was so environmental friendly at its heart too. Copenhagen in general is a beautiful place filled with kind polite happy people and lovely food, we will definitely be back.

2025-11-12 via Nuitee
H
Henrik L.
10
Pros:

1 Hotel Copenhagen er uden tvivl vores nye favorit i København! Hotellet er nyt, lækkert og utroligt stilfuldt. Både værelser, bar, restaurant og øvrige arealer har det lækreste udtryk, med masser af grønne planter og "eco-vibe". En oase lige midt i City! Morgenmaden var ligeledes helt i top! Fantastisk stort udvalg og skyhøj kvalitet. Til at toppe oplevelsen af, leverede hotellet samtidigt den mest venlige og høje service. Bare WOW!

2025-11-12 via Nuitee
A
Alex partner
10
Pros:

Great hotel, we will be back if we’re in Copenhagen again!

2025-11-11 via Nuitee
B
Benjamin
10
Pros:

The staff is very accommodating. Helped me with directions and recommendations.

2025-11-10 via Nuitee
H
Hugh partner
10
Pros:

Great room in a lovely hotel within walking distance of all the key sites and attractions on offer in Copenhagen. It’s less than 5 minutes walk to the metro and it’s 20 minutes on the metro to the airport so really convenient. Staff friendly and whilst we didn’t have breakfast we did eat in the hotel one evening which was excellent

2025-11-09 via Nuitee
P
Peter
10
Pros:

Allt var super! Trevlig personal, goda drinkar & sköna sängar. Vi kommer snart tillbaka

2025-11-09 via Nuitee
J
Jørgen
10
Pros:

Super hyggeligt og lækker hotel midt i byen

2025-11-07 via Nuitee
J
Juliana
4
Pros:

Det var långt under förväntan. Små saker som omnämndes på hemsidan samt här i appen som skulle finnas på rummet fanns inte, som tex högtalare.

Städningen var också under all kritik, första dagen glömde de att städa vårt rum trots att vi satt på servicelampan att vi hade behov (vi hade också beställt room service där maten ej plockades upp och osade ordentligt). Vi fick gå till receptionen och sedan städade de, men glömde ändå att tex fylla på med rätt antal vattenglas och toalettpapper. Andra dagen hörde vi av oss till personalen att plocka våra rester från room service samt byta lakan i samband med städning och varken eller utfördes. När vi sedan påminde om detta fick vi ingen kompensation heller. Otroligt besvikna på servicen faktiskt. Annars ett mycket fint hotell men blir inte sugna på att boka hotellet igen.

2025-11-05 via Nuitee
S
Simon
10
Pros:

Bästa buffefrukosten jag någonsin upplevt! Fint renoverade rum. Fräscht överallt. Cool lobby och bar.

2025-11-05 via Nuitee
T
Tatiana
10
Pros:

Amazing team! Gorgeous hotel

2025-11-05 via Nuitee
D
Douglas Cameron
10
Pros:

Great place!

2025-11-04 via Nuitee
F
Fabrice partner
10
Pros:

Nous avons passé trois nuitées dans cet établissement de tout premier plan, idéalement situé au centre-ville de COPENHAGUE. Il s'agit d'un très bel hôtel, au hall d'entrée assez remarquable. L'architecture, dans son ensemble, transpirait la zenitude. L'accueil était chaleureux et professionnel. Notre chambre, d'une superficie de 28m2, était très joliment agencée et décorée. La literie était de très bonne qualité. Le petit déjeuner était tout simplement remarquable tant par la variété que par la qualité des mets proposés. Nous y avons également dîner un soir. La cuisine était inventive, créative et vraiment très bonne (niveau très bon restaurant gastronomique). A refaire sans hésiter. S'il y avait un petit bémol à citer, comme d'autres l'ont évoqué dans leurs appréciations, ce serait la musique omniprésente au bar et qui résonne le matin au petit déjeuner comme au dîner du soir ; la baisser d'un ou deux niveaux aurait été appréciable surtout pour un établissement qui revendique et qui vous offre effectivement le calme et la sérénité.

2025-11-04 via Nuitee
E
Emre talha
10
Pros:

Güzel

2025-11-03 via Nuitee