Scandic Opalen

Hotels
Scandic
8 (5382 reviews)
Engelbrektsgatan 73 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good amenities
Cons:
Cleanliness concerns
Value for money issues

Categories

Cleanliness
7.5
Concerns about cleanliness due to reports of the dirty area during New Year's dinner.
Service
9
Positive mentions of staff friendliness and helpfulness.
Location
9
Many reviews highlight the excellent location near attractions.
Room Quality
7.5
Some complaints regarding room issues like the broken toilet seat and uncomfortable bed.
Amenities
8.5
Well-regarded amenities such as the gym and sauna along with good breakfast options.
Value for Money
7.5
Concerns about the high price for parking and breakfast not included.
Food and Beverage
7
Mixed reviews about breakfast quality and extra charges.
Overall Experience
8
Overall satisfaction with a few notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:25

Property Description

Central Location and Comfortable Rooms
Enjoy a prime location in Gothenburg within walking distance of Liseberg Amusement Park. Relax in air-conditioned rooms with cable TV and free Wi-Fi access.

Wellness Facilities and Family-Friendly Amenities
Unwind in the sauna, keep fit at the gym, and let children have fun in the playroom with toys and games.

Dining Options and Relaxing Environment
Indulge in local and international cuisine at the restaurant with panoramic windows, and start your day with a delicious buffet breakfast. Don't forget to unwind with a drink at the hotel bar.

Book now to experience the convenience and comfort of Scandic Opalen during your stay in Gothenburg.

Important information:


Please note that cash payments are not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Sauna is closed from 2026-09-30 until 2026-04-07
Hot tub/jacuzzi is closed from 2026-09-30 until 2026-04-07

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 345 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 5382 reviews
Cleanliness: 7.5
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 7
Overall Experience: 8
K
Karlsson couple se
3
Pros:

Bra läge. Bra rum. Personalen förutom receptionisten som checkade ut oss var trevlig.

Cons:

Bemötandet av er receptionist när vi checkat. Som vi berättade för honom när vi ringde åter, upplevde vi att han insinuerade att vi smitit in och ätit frukost för 2 trots att vi enbart betalt för 1. Vi tackade ja o till frukost för 2 o betalade det vi blev angivna. Att sen bli ifrågasatt om vi ätit, flera ggr och sedan om ”vi blev insläppta”. Och sedan i ett mycket dåligt tonfall ”jaha då får vi väl bjuda på det”. Om någon av er personal råkar begå ett misstag i debiteringen utan vår vetskap tar vi för givet att det inte ska gå ut över kunden. Det handlar om, som vi ser det, att vanligt folkvett och kundservice oavsett vilket arbete man har. Tyvärr gav det intryck för hela vistelsen.

2026-05-02 via Nuitee
M
Mohammad solo_traveller se
1
The worst ever.
Pros:

Only the location. A little bit the breakfast

Cons:

I spent a whole week in a small room that did not exceed 12 square meters and did not contain a wardrobe, a small refrigerator, or even facial tissues.
The receptionist tried to speak to his direct manager for help, but he was stubborn and uncooperative.

There is often a deliberate lack of clarity on booking.com regarding whether breakfast is included in the booking or not. In fact, my experiences with this application have been poor over my last three bookings.

2026-05-02 via Nuitee
H
hila solo_traveller il
7
Pros:

The location

Cons:

The place is dirty. Almost no place to put your clothes. Very noisy alot of families with noisy children.

2026-05-02 via Nuitee
A
AK family_with_children no
3
Value for Money, Good Location with average breakfast
Pros:

Great location, very centre to key attractions

Cons:

Filthy bathrooms, the vents had loads of dirt sprouting out of them

2026-05-02 via Nuitee
J
Jenny family_with_children se
6
2026-05-02 via Nuitee
A
Angie Arnold solo_traveller ch
7
Pros:

Die Aussicht war schön und das Frühstücksbuffet riesig.

Cons:

Das Preis-Leistungsverhältnis war ok. Das Zimmer war klein. Man hört etwas die Strasse.

2026-05-01 via Nuitee
N
NUNE solo_traveller am
6
Pros:

Breakfast,location.

Cons:

You can add a body lotion,slippers.

2026-05-01 via Nuitee
H
Heidi solo_traveller no
9
2026-05-01 via Nuitee
S
Susanne solo_traveller se
2
Cons:

En obehaglig vakt som jagade boende och ställde frågor kring inköp av mat & dryck.

2026-05-01 via Nuitee
R
Roye solo_traveller cz
8
Overall good hotel
Pros:

Newly reconstructed rooms in upper floors
Good showers

Cons:

No reguarly clean room- guest must opt in. And even so, not really properly cleaning.

I found bed uncomfortable

Gust requested to book breakfast time every day
Same breakfast every day- but reasonable veraity

2026-04-30 via Nuitee
M
Mikael family_with_children se
8
Bra
Pros:

Det är nära Valhallabadet och Liseberg

Cons:

Att man fick betala 30kr extra för frukosten om man bokat med Booking, än om man bokat med Scandicappen.

2026-04-30 via Nuitee
V
Vladimir solo_traveller me
8
2026-04-30 via Nuitee
Милена solo_traveller bg
6
2026-04-30 via Nuitee
P
Petar solo_traveller bg
8
2026-04-29 via Nuitee
J
Jörg solo_traveller de
9
Pros:

Großes Zimmer mit Panoramablick über Göteborg. Unbedingt ein Zimmer in den oberen Etagen buchen!
Man kann relativ bequem zu Fuß in die Stadt gehen.

2026-04-29 via Nuitee
P
Pamuk solo_traveller tr
9
2026-04-29 via Nuitee
J
Joseph solo_traveller gb
7
Comfortable and good value for money
Pros:

Location. Was at a conference at exhibition centre

Cons:

Room small but comfortable

2026-04-29 via Nuitee
N
Nune solo_traveller am
7
Pros:

It cĺosed to our conference locatiom

Cons:

Very small room

2026-04-29 via Nuitee
E
eric couple nl
8
Pros:

Dichtbij beurslocatie

2026-04-28 via Nuitee
M
Mikael extended_group se
8
Bra
Pros:

Bra frukost

Cons:

Att det först inte gick att boka i Scandicappen då det stod att det var fullbokat, utan fick gå via Booking, för där kom det upp att det fanns lediga rum på Opalen. Flera med mig upplevde samma sak.

2026-04-27 via Nuitee