Scandic Sydhavnen

Hotels
Scandic
7.9 (4417 reviews)
Sydhavns Plads 15 , Copenhagen , dk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Clean and spacious rooms
Value for money
Cons:
Poor service interactions
Issues with breakfast management
Lack of room cleaning during stay

Categories

Cleanliness
7.54
While some reviews mention cleanliness, issues like room service not cleaning the room during a 4-night stay were highlighted.
Service
7.01
Multiple reviews indicate unsatisfactory service, particularly with staff interactions and responsiveness.
Location
9.05
Great location close to public transport and key attractions, as per several reviews.
Room Quality
8.5
Rooms were generally described as clean and comfortable, though some guests mentioned a lack of amenities.
Amenities
8.03
Some amenities were appreciated, like spa facilities, but others like a kettle and fridge were notably missing.
Value for Money
8.49
Most reviews considered the hotel good value for the price paid.
Food and Beverage
6.54
The breakfast service was criticized for crowding and slow cleaning staff, affecting overall experience.
Overall Experience
8.01
Mixed feelings with complaints on service quality but some positive mentions of room comfort and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:37

Property Description

Convenient Location and Eco-Friendly Atmosphere
Located just 2 train stops away from Copenhagen Central Station and Tivoli Gardens, Scandic Sydhavnen is the perfect eco-friendly retreat for your stay in Copenhagen.

Modern Amenities and Relaxation
Enjoy the comfort of in-room flat-screen TVs, a sauna, and a gym during your stay. Free WiFi and parking add to the convenience of your visit.

Delightful Dining and Entertainment
Indulge in a generous organic breakfast buffet, savor international cuisine at the stylish restaurant, and unwind at the bar with a small library. The hotel also offers a playroom for younger guests and a summer terrace for all to enjoy.

Book your stay at Scandic Sydhavnen Hotel for a memorable and sustainable experience in Copenhagen.

Important information:

Please note that hotel services vary during Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.9
Based on 4417 reviews
Cleanliness: 7.54
Service: 7.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 8.01
F
Frederic solo_traveller be
10
Pros:

La qualité de la chambre.
L'emplacement avec accès direct au centre-ville via le bus.
Le petit-déjeuner
Le parking

Cons:

Rien

2026-03-21 via Nuitee
H
Huy couple cz
7
2026-03-20 via Nuitee
S
Sietse couple nl
7
Pros:

Ligging / accomodatie

Cons:

Ontbijt zaal wel heel massaal.

2026-03-19 via Nuitee
B
Bergmann couple is
8
Cons:

Við báðum um 2 stóla en það var einungis einn en leigt út fyrir tvo.
Það vantaði hillur eða náttborð öðru megin við rúmið.

2026-03-18 via Nuitee
K
Karlsdóttir family_with_children is
8
Pros:

The staff was really friendly and helpfull. The gym was nice and I like that there is a sauna. Room size is good, location is good as it is near trainstations and grocery stores. I also like that they ask in the beginning at our stay how often we would like our room to be cleaned, we didn't think every day is necessary but you can have for example new towels every day if you want.

Cons:

I didn't see it when I booked the stay, but I didn't like that there was no refrigerator in our room. The mattress in the bed was not good. The shower was not clean enough.

2026-03-18 via Nuitee
G
Gianfranco couple it
8
2026-03-17 via Nuitee
M
Maria couple dk
7
Fint hotel, men manglende styr på grundlæggende hotelservice, fx rengøring på værelset under ophold.
Pros:

Placering var god og parkeringsafgift rimelig.

Cons:

Der blev glemt at blive gjort rent på værelset efter 1. døgn.
Bilopladning var ikke tidsbegrænset, så gæster lod bilerne stå til ladning i halve døgn.

2026-03-16 via Nuitee
M
Mille family_with_children dk
3
Cons:

Værelset var beskidt og jeg pointerede dette overfor en medarbejder, og jeg blev ikke mødt, andet end værelset skulle have en deep clean når vi var taget afsted. Virkelig ulækkert at bo på sådan et værelse.
Vi har været på mange forskellige scandic hoteller rundt omkring, dette er klart det værste ophold.
Morgenmaden levede heller ikke op til forventninger. Frugt og grønt var tydeligt ikke frisk. Vi afmelder vores planlagte ophold i juni måned på jeres hotel, absolut ikke pengene værd.

2026-03-16 via Nuitee
T
Trayan family_with_children no
9
2026-03-16 via Nuitee
H
Harriet couple se
9
2026-03-16 via Nuitee
A
Anna Lind Hjorth solo_traveller dk
10
Pros:

Skønt sted. Lækker morgenmad og skønne drinks i baren

Cons:

Alt spillede bare

2026-03-16 via Nuitee
K
Kjeld couple dk
8
Cons:

Kom til morgenmad klokken 9:30, betalte 418,00 Kr. for 2 personer, men der var kun rester tilbage, det er sku for dårlig.

2026-03-16 via Nuitee
H
Helge couple dk
10
Dejligt
2026-03-16 via Nuitee
V
Vibeke couple dk
8
2026-03-16 via Nuitee
K
Katrine family_with_children dk
8
Rigtig godt ophold, man får meget for pengene
Pros:

Virkelig god buffet, som altid!

Cons:

Lidt mere lækre produkter på badeværelset havde gjort oplevelsen mere eksklusiv

2026-03-15 via Nuitee
B
Birthe solo_traveller dk
7
2026-03-15 via Nuitee
M
Margarete couple it
8
2026-03-15 via Nuitee
D
Dorthe couple dk
8
Super fint
Pros:

Altid overnattet her. Det ligger så godt

Cons:

At man nu skal betale for at parkere, når man betaler for at overnatte

2026-03-15 via Nuitee
H
Helle extended_group dk
8
Pros:

Dejligt mad .

Cons:

Elevatoren ikke virkede

2026-03-15 via Nuitee
D
Dennis family_with_children de
8
2026-03-14 via Nuitee