Scandic Crown

Hotels
Scandic
8 (5767 reviews)
Polhemsplatsen 3 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty rooms
Cold jacuzzi
Limited amenities

Categories

Cleanliness
6.21
Mixed sentiment; issues with dirty rooms and unclean conditions mentioned.
Service
9.18
Positive feedback on staff friendliness and helpfulness.
Location
9.22
Convenient location near public transport and city center.
Room Quality
7.67
Some compliments on room spaciousness, but issues with cleanliness noted.
Amenities
6.7
Jacuzzi and sauna temperature complaints affect score.
Value for Money
8.16
Generally perceived as worth the price, despite some issues.
Food and Beverage
8.71
Overall good breakfast experience highlighted.
Overall Experience
8.18
Despite some issues, many guests express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:01

Property Description

Central Location and Modern Design
Situated in central Gothenburg, Scandic Crown is just a short walk from the Central Station. The hotel's modern design and Nordic décor offer a stylish and comfortable stay for guests.

Top-Floor Relaxation Centre and City Views
Unwind and enjoy stunning city views at the top-floor relaxation centre, while taking advantage of the complimentary WiFi. The perfect spot to relax after a day of exploring the city.

Free Access to Wellness Facilities and Nearby Attractions
Guests can indulge in the hot tub, saunas, and fitness centre for free. Additionally, with attractions like Nordstan Shopping Centre and Ullevi Arena within walking distance, there's plenty to explore during your stay at Scandic Crown.

Book your stay at Scandic Crown now for a blend of relaxation and convenience in the heart of Gothenburg.

Important information:

Please let the hotel know how many children will be staying and note their age in the Special Requests box when booking.

Please note that cash payments are not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 345 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 5767 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 6.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.18
S
SteenOle couple dk
7
Fin standard, alt fungerede som forventet.
Pros:

Fin morgenmad
Alt i vanlig Scandic standard.
Jeg havde glemt nogle ting på hotellet og vendte tilbage dagen efter, hvor jeg fik tingene udleveret efter rengøringen havde fundet dem.

Cons:

Parkeringsforholdene er lidt sparsomme men vi har heldige at finde en plads lige bag hotellet til 350 svk i døgnet.

2026-02-14 via Nuitee
S
Sam family_with_children se
10
Pros:

Väldigt bra anpassat för barn, god frukost, toppen!

2026-02-13 via Nuitee
S
Svante couple se
8
Trevligt centralt hotell.
Pros:

Bra!

Cons:

Inget direkt

2026-02-13 via Nuitee
F
Fahlgren couple se
5
2026-02-13 via Nuitee
J
Jessica family_with_children se
5
Pros:

Bra frukost, fina rum och perfekt läge.

Cons:

Riktigt dåligt att bubbelpoolen var iskall. Det borde framgå när man bokar.
Vid vår första vistelse för en tid sedan var poolen helt stängd vilket inte angavs vid bokningen och ingen ersättning gavs. Den hår gången var poolen inte badbar.

2026-02-13 via Nuitee
V
Vincent extended_group se
9
2026-02-12 via Nuitee
F
Fredrik family_with_children se
7
Pros:

Bra

Cons:

Kallt på rummet.

2026-02-12 via Nuitee
L
Lisa solo_traveller se
10
Positivt överraskad och jättenöjd med vår vistelse!
Pros:

Toppen service, rent, god frukost med supertrevlig och hjälpsam personal. Relaxen högst upp i huset var härlig. Kan tänka mig att det är ännu härligare på sommaren när man också kan sitta ute.

Cons:

Inget

2026-02-12 via Nuitee
N
Nikki extended_group se
8
2026-02-12 via Nuitee
U
Ulrica extended_group se
9
2026-02-12 via Nuitee
F
Fails couple gb
10
2026-02-12 via Nuitee
C
cecilia couple se
8
Pros:

Fint o bekvämt med toppenläge

Cons:

För lång och långsam kö till frukosten pga att frukostvärdinnan skulle prata personligt med alla gästa

2026-02-11 via Nuitee
B
Birgitta family_with_children se
8
Cons:

Frukost ingå i priset

2026-02-11 via Nuitee
M
Mariana couple se
9
Mycket bra
Pros:

Lungt o fint fint att poolen ingår på hotellet

2026-02-11 via Nuitee
P
Peter family_with_children se
1
Vi blev tvungna att byta rum efter at ha duschat och packat upp sent på kvällen OHYRA i sängen.
Pros:

ok för lite färska bär och frukter

Cons:

Vi blev tvungna att byta rum efter att ha duschat och packat upp. dax att krypa ner i sängen där vi upptäckte att det var ohyra i sängen. gick ner och bytte rum sent på kvällen.
morgonen där på så tänkte vi förlänga vistelsen eftersom att min dotter gick vidare i tennis turneringen.
efterfrågade då kompensation utifrån vad vi varit med om då erbjöd de oss frukostbiljetter .........
frukost ingår i boendet. Skandal och sjukt dåligt av hotellet att erbjuda oss en förnedrande kompensation

katastof hur man behandlar gäster kommer inta att rekommendera eller boka scandic hotell igen.

2026-02-10 via Nuitee
R
R a v e e family_with_children se
8
2026-02-10 via Nuitee
M
Melissa solo_traveller sg
8
2026-02-09 via Nuitee
C
Caroline couple se
8
2026-02-09 via Nuitee
J
Jaqueline couple de
10
We had a very romantic and relaxing spa weekend
Pros:

The facilities were absolutely fabulous, especially the sauna and jacuzzi! The staff were super friendly and the breakfast was exceptional. Also the location was perfect because everything was in walking distance

Cons:

Nothing

2026-02-09 via Nuitee
A
Aiff couple se
5
Pros:

Personalen var tillmötesgående

Cons:

Gästerna i rummet intill hade fest med mycket hög volym från kl 23 till 0130 trots upprepade tillsägelser från både personal och vakter

2026-02-08 via Nuitee