Scandic Crown

Hotels
Scandic
8 (5972 reviews)
Polhemsplatsen 3 , Gothenburg , se

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Dirty rooms
Cold jacuzzi
Limited amenities

Categories

Cleanliness
6.21
Mixed sentiment; issues with dirty rooms and unclean conditions mentioned.
Service
9.18
Positive feedback on staff friendliness and helpfulness.
Location
9.22
Convenient location near public transport and city center.
Room Quality
7.67
Some compliments on room spaciousness, but issues with cleanliness noted.
Amenities
6.7
Jacuzzi and sauna temperature complaints affect score.
Value for Money
8.16
Generally perceived as worth the price, despite some issues.
Food and Beverage
8.71
Overall good breakfast experience highlighted.
Overall Experience
8.18
Despite some issues, many guests express a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 11:01

Property Description

Central Location and Modern Design
Situated in central Gothenburg, Scandic Crown is just a short walk from the Central Station. The hotel's modern design and Nordic décor offer a stylish and comfortable stay for guests.

Top-Floor Relaxation Centre and City Views
Unwind and enjoy stunning city views at the top-floor relaxation centre, while taking advantage of the complimentary WiFi. The perfect spot to relax after a day of exploring the city.

Free Access to Wellness Facilities and Nearby Attractions
Guests can indulge in the hot tub, saunas, and fitness centre for free. Additionally, with attractions like Nordstan Shopping Centre and Ullevi Arena within walking distance, there's plenty to explore during your stay at Scandic Crown.

Book your stay at Scandic Crown now for a blend of relaxation and convenience in the heart of Gothenburg.

Important information:

Please let the hotel know how many children will be staying and note their age in the Special Requests box when booking.

Please note that cash payments are not accepted at this property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GOT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 345 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

8
Based on 5972 reviews
Cleanliness: 6.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 6.7
Value for Money: 8.16
Food and Beverage: 8.71
Overall Experience: 8.18
A
Alikramova couple se
10
2026-04-11 via Nuitee
S
Sofie couple se
7
2026-04-11 via Nuitee
N
Nexhmije family_with_children se
8
Annars Ok
Pros:

Frukosten va väldigt bra!

Cons:

Riktigt dåligt att det inte fanns kylskåp inne på rummet och kaffe/te det hade varit bra att ha! Det saknade jag!

2026-04-10 via Nuitee
J
Jeanette solo_traveller se
9
Pros:

Jättetrevligt bemötande av personalen. Snyggt och städat rum. Bra läge till shopping.

Cons:

Kuddarna var hemska att sova på. Fick ont i nacken. Var som att försöka sova på en badboll...

2026-04-10 via Nuitee
M
Mads family_with_children dk
8
Pros:

Placering og morgenmaden

2026-04-10 via Nuitee
C
Caroline family_with_children no
7
2026-04-10 via Nuitee
M
MARIA extended_group gr
9
Pros:

Ηταν όλα τέλεια!!

2026-04-09 via Nuitee
S
Solita solo_traveller no
6
2026-04-09 via Nuitee
M
Margarit family_with_children am
7
Great location and breakfast, Lobby area is very nice and cozy , but rooms comfort and cleaning not
Pros:

The breakfast was super nice, fresh breads, good variety for adults and kids. The location is very convenient just by the central station, so we managed to quickly change after our trip and a have a nice walk in city center.

Cons:

The beds were not convenient at all, we requested twin beds connected as we usually disturb one another, but as the beds were very lightweight, ones move was easily being transferred to another one.

The room was absolutely full of dust when we entered, felt like no one entered this room in weeks, we arrived in the evening so didn't bother to inform reception, hoping that in the morning there will be a cleaning service anyway, so went after next day after breakfast , came back to the same messy dirty room, when we asked why it wasn't cleaned it turned out there is no certain cleaning service, you need to book it in advance if you need your room cleaned, and it was already late to do so for us... :) Would have been good to be informed at least in reception when checking in that you need to book your cleaning ...

2026-04-09 via Nuitee
T
Tommy extended_group no
8
Fint og greit hotell
Pros:

Sentrumsnært og fine fasiliteter

Cons:

Byttet ikke håndklærne under oppholdet og redde ikke opp

2026-04-09 via Nuitee
F
Fiona family_with_children gb
9
Pros:

Great location, lovely friendly staff.

2026-04-09 via Nuitee
family_with_children it
10
2026-04-09 via Nuitee
P
Petar extended_group se
10
2026-04-09 via Nuitee
O
Olga family_with_children se
7
2026-04-09 via Nuitee
C
charlotte family_with_children se
8
Överlag en fin och trevlig vistelse på hotellet med trevlig personal.
Pros:

Nära och centralt.

Cons:

Önskade mer färsk frukt till frukosten.

2026-04-08 via Nuitee
F
Fridsell solo_traveller se
8
2026-04-08 via Nuitee
N
Nelson family_with_children no
10
3 dagers overnatting i forbindelse med FutureCup
Pros:

Veldig sentralt. Store og rene rom. Var her i forbindelse med FutureCup. Veldig bra at det var garasje under hotellet som var sikret og låst.

Cons:

Veldig trangt garasje. Flere steder der det er stolper og veldig vanskelig å komme ut av bilen.
Ikke noe kjøleskap. Dusjen er litt åpent kun 1 dusjdør som skjermer for vannet.

2026-04-08 via Nuitee
T
Tatiana family_with_children dk
7
There was a piece of glass on the sofa in the restaurant in the morning and my daughter cut a finger. It is a small inci
2026-04-08 via Nuitee
E
Esther Aam family_with_children no
7
Bad beds, but excellent location.
Pros:

The location was excellent.

Cons:

The beds, they were uncomfortable especially single ones which was supposed to be dobbelt, but weren't.

2026-04-08 via Nuitee
J
Jennifer family_with_children au
8
Family - 3.nights
Pros:

Clean, comfortable beds. Great location to train station, resturants and shops.

Cons:

There was no kettle or mini fridge in the room which I would expect. There was communal microwave and hot water available. House keeping did not come, even when specifically asked. The first day there was about 10 board games available, when we went the next day (and the next) - none, "people must have taken to their rooms". The table tennis bats were "broken". All these were minor things so I would still recommend

2026-04-08 via Nuitee