Best Western Hotell SoderH

Hotels
•
Best Western
7.7 (1370 reviews)
Montörsbacken 4 , Söderhamn , SE

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent breakfast (multiple mentions)
Friendly and helpful staff
Convenient location for travel and access to town/transport
Good value / affordable
Free parking and a range of on-site amenities (pool, sauna, gym, ping-pong)
Cons:
Rooms often outdated, worn or in need of renovation
Occasional cleanliness/musty issues (pool basement) and specific unclean room reports
Bathroom issues (shower behind curtain, stiff taps, no in-room fridge)
Noise disturbances (outside music, dogs barking) and isolated serious incident with locked toilet door and unsatisfactory initial compensation
Gym sometimes messy; restaurant cash/payment policy issue for some currencies
Limited electrical outlets in some rooms

Categories

Cleanliness
6.8
Mixed comments: several guests praised general cleanliness and good housekeeping, but there are specific reports of unclean or musty areas (pool basement), worn room surfaces and at least one report of a non-clean room.
Service
8.3
Mostly positive: many mentions of very friendly and helpful staff at check-in and during stay, though a notable negative incident at night (locked toilet door and poor initial compensation) lowered sentiment somewhat.
Location
8.5
Consistently praised: good location for travellers (near motorway, bus stops and centre), convenient for sightseeing and transit.
Room Quality
5.6
Several reports of outdated, worn or cramped rooms, issues with fixtures (stiff taps, shower behind curtain, no fridge) and at least one disruptive incident affecting sleep — overall below average room quality.
Amenities
7.2
Good range of amenities noted (pool, sauna, gym, ping-pong, free parking), but some issues: gym described as messy, pool-area basement slightly musty, and lack of in-room fridge for some guests.
Value for Money
8
Perceived as good value by multiple guests: described as inexpensive or very priceworthy while offering strong breakfast and basic services.
Food and Beverage
9.5
Outstanding breakfast repeatedly mentioned (described as fantastic, very good, diverse and high quality). Occasional issue with restaurant cash payment policy in local currency noted but overall F&B is a strong point.
Overall Experience
7.7
Overall mixed-to-positive: excellent breakfast, friendly staff and good location balance out outdated rooms, some cleanliness/amenity issues and an isolated serious service incident; results in an overall rating matching the target.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:15

Property Description

Convenient Location and Amenities
Centrally located near Söderhamn Station, this eco-friendly hotel offers free Wi-Fi and parking. Unwind at the indoor pool, sauna, and gym after a day of sightseeing.

Delicious Dining Options
Indulge in traditional Swedish and international cuisine at the hotel restaurant, which features dishes made with ecological produce. Enjoy drinks at the lounge until 02:00 or relax on the furnished terrace.

Comfortable Accommodations
Experience comfort in rooms equipped with flat-screen TVs, desks, and private bathrooms. Whether you're here for business or leisure, Best Western Hotell SöderH ensures a pleasant stay.

To book your stay at Best Western Hotell SöderH and enjoy a blend of convenience, comfort, and eco-friendly amenities, visit our website today.

Important information:

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. If you wish to book for another individual, please contact the property directly for further information after booking. Guests are also required to show a photo identification upon check-in.

Please note that Best Western Hotell SöderH does not accept cash payments.

Please note that pets are only allowed in the Twin Rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDL

Location

Guest Reviews

7.7
Based on 1370 reviews
Cleanliness: 6.8
Service: 8.3
Location: 8.5
Room Quality: 5.6
Amenities: 7.2
Value for Money: 8
Food and Beverage: 9.5
Overall Experience: 7.7
S
Suhrab • family_with_children • se
3
Pros:

Clean rooms

Cons:

No room service, staff in bad mood, location couldn't order anything.

2026-11-07 • via Nuitee
E
Erkan • solo_traveller • fr
10
Pros:

L'accueil et le personnel tres professionnel

2026-11-07 • via Nuitee
R
Raymond • couple • nl
8
Perfect voor een overnachting op doorreis.
Pros:

We hebben hier eerder overnacht, onderweg naar ons huis in Jämtland. Perfecte lokatie langs onze route. Goed parkeren. Basic kamer en prima bedden. Prima ontbijt. Aardig personeel.

Cons:

Lokatie, ontbijt en personeel.

2026-11-06 • via Nuitee
E
Emil • couple • se
5
2026-11-06 • via Nuitee
T
Therese • solo_traveller • se
4
Pros:

Frukosten och matsalen var trevlig

Cons:

Låg standard på rummen. Kändes som ett vandrarhem. Badrummen måste vara från tidigt 90-tal med plastmatta inkaklat badkar

2026-11-02 • via Nuitee
A
Ann-Charlotte • family_with_children • se
6
2026-10-28 • via Nuitee
A
Anders • solo_traveller • se
8
2026-10-27 • via Nuitee
B
Björn • family_with_children • se
8
2026-10-26 • via Nuitee
K
Kurt • family_with_children • se
8
2026-10-26 • via Nuitee
K
Kim • couple • se
5
Cons:

Badrummet var alldeles för dåligt uppdaterat!

2026-10-26 • via Nuitee
A
Andersson • family_with_children • se
7
Pros:

Bra läge å god mat

Cons:

Väldigt dåligt med ellutag gick inte att sitta vid skrivbord å jobba.😠

2026-10-24 • via Nuitee
H
Håkan • extended_group • se
8
2026-10-20 • via Nuitee
M
Marie Louise • solo_traveller • us
7
2026-10-18 • via Nuitee
V
viveka • couple • se
6
Trevlig incheckning, bedrövlig utcheckning!
Cons:

Tyvärr drog nattens händelse ner betyget rejält! Toalettdörren gick i baklås kl.1.30 på natten, personal fick tillkallas. Sömnen blev störd o vi var väldigt trötta på morgonen. I kompensation erbjöds varsin Loka!!!! Som vi tackade nej till och fick då 200 kr (100/ pers) i stället efter påtryckning. Kändes inte ok! Hotellet borde verkligen ha en bättre ”goodwill” och positivare bemötande vid sådana här händelser. Vi var inte särskilt glada när vi åkte därifrån. Kommer vi att rekommendera hotellet? Knappast! Om inte något sker i efterhand…

2026-10-13 • via Nuitee
M
Mirna • solo_traveller • it
9
2026-10-09 • via Nuitee
A
Arlestrand Lundgren • family_with_children • se
8
2026-10-09 • via Nuitee
M
Mirna • solo_traveller • it
10
2026-10-09 • via Nuitee
J
Jan • solo_traveller • be
7
2026-10-08 • via Nuitee
S
Simon • extended_group • gb
10
2026-10-07 • via Nuitee
M
Mr dopamine Karl • solo_traveller • se
8
Pros:

Servicen väldigt trevliga 😇

Cons:

Var lite unket i källaren vid poolen

2026-09-19 • via Nuitee