Comfort Inn & Suites Nashville Near Tanger Outlets I-24 Antioch

Hotels
•
Comfort
7 (657 reviews)
400 Collins Park Drive , Antioch , us

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Close to downtown
Friendly staff in certain areas
Good breakfast
Cons:
Dirty rooms
Rude service
Outdated facilities

Categories

Cleanliness
5.64
Many complaints about dirty rooms and bathrooms, with specific mentions of leftover food and used soap.
Service
6.61
Some staff were helpful, but several reviews mention rude and unhelpful service.
Location
7.65
Close to downtown, but difficult to access.
Room Quality
5.6
Outdated rooms with issues like cold heating and broken furniture.
Amenities
6.63
Basic amenities available, but vending machines were often sold out.
Value for Money
7.59
Great price points considering the proximity to downtown.
Food and Beverage
8.64
Breakfast options were rated positively, although cleanliness issues were mentioned.
Overall Experience
7.61
Mixed experiences with significant negatives but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 18:58

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 16 minutes from downtown Nashville, our Comfort Inn & Suites offers easy access to the city's vibrant attractions.

Relax and Unwind: Enjoy our indoor heated pool, hot tub, and complimentary WiFi for a relaxing stay.

Amenities Galore: Each room features modern conveniences like a microwave, refrigerator, and coffee maker. Take advantage of our fitness center, business center, and daily continental breakfast.

Book your stay at Comfort Inn & Suites Nashville Near Tanger Outlets Antioch for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 657 reviews
Cleanliness: 5.64
Service: 6.61
Location: 7.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 7.61
B
Batteiger • family_with_children • us
10
2026-04-11 • via Nuitee
D
Deborah • couple • us
10
Awesome
Pros:

Awesome experience here, professional staff and laundry facilities were top notch.

2026-04-08 • via Nuitee
D
Dylon • couple • us
10
2026-04-08 • via Nuitee
E
Elizabeth • family_with_children • us
1
You get what you pay for
Pros:

My kids like the pool

Cons:

Both rooms were dirty. Rooms were not vacuumed, garbage behind the dresser, doors were dirty, bedsheets were stained, and a roach was found in one of the rooms. The telephones were out of order. The hair dryer did not work.

2026-04-07 • via Nuitee
S
Spencer • extended_group • us
6
2026-04-06 • via Nuitee
M
Michel • solo_traveller • us
10
2026-04-05 • via Nuitee
7
735leiam • Family
4
I really will never come back here again!
Pros:

This was my worst hotel yet! To start, they do not allow guests even if two people pay for one room with both names, only one of those people are allowed. They have a no pets sign but they had a family come in with a dog and let the dog in the hot tub. They didnt do anything about the smokers in the hotel. One of the employees came to our door at 11:30 pm banging on our door to kick us out, their were 4 kids sleeping and woke us all up. Our room key kept stopping and not working. Only one worker was actually REALLY nice! I do not recommend this hotel at all. Unless you want a horrible stay!

2026-04-01 • via Tripadvisor
T
Tiffany • family_with_children • us
6
Cons:

Hot tub was closed down and that was my reason for booking this place

2026-04-01 • via Nuitee
D
Dawn • family_with_children • us
8
Pros:

Swimming pool

Cons:

Train!

2026-03-31 • via Nuitee
J
Josetta • couple • us
3
Disappointed
Pros:

Location

Cons:

Door keys didn’t work. Had them reset several times… still didn’t work
Hot tub was cold
Shower was cold
Staff informed me that there was no food allowed in the rooms
Breakfast was cleaned up at 8:30 was told it would be open till 9:00

2026-03-30 • via Nuitee
R
R2031KBchristineb • Couples
10
Good stay South of Nashville I-24
Pros:

Front desk staff was very courteous and friendly at both check in and check out. Very clean well maintained king suite. Convenient stop off I-24 just South of Nashville

2026-03-29 • via Tripadvisor
L
Linda • family_with_children • us
5
It was a stay and if I go back to TN I will not return.
Pros:

Beds were extremly to hard. Table next to bed was dirty with prior tenets left over soda. There were sunflower seed shells under bed. The evening employee was very pleasant however the morning staff didnt greet at all. Which also seemed to be the owner of the facilty.

Cons:

See above

2026-03-26 • via Nuitee
W
William • family_with_children • us
8
2026-03-26 • via Nuitee
T
Tamela • family_with_children • us
6
Pros:

The area looked a little shady and I had to park away some so I was not happy with that. Some of the crowd seemed
rough when we checked in, so that made the walk alone uncomfortable, but the morning all was calm.

Cons:

Staff were friendly and beds were good. Older facility but clean

2026-03-25 • via Nuitee
J
Jason • solo_traveller • us
4
2026-03-24 • via Nuitee
R
Richard • family_with_children • us
8
Pros:

Rooms were clean, pool area was clean, no trash, all around a great place to stay

Cons:

The check in guy on the night we checked in was rude and made the check in process harder then it should be.

2026-03-23 • via Nuitee
T
ToyRica • couple • us
3
Will not book again !
Pros:

The property is in a good area!! Close to the Tanger outlet and lots of food !

Cons:

The management is very skeptical with extra charges at check in and unprofessional service with guess over any confusion! Will threaten to cancel your reservation very quickly with no refunds

2026-03-23 • via Nuitee
D
Daniel • couple • us
1
2026-03-22 • via Nuitee
K
Kristi • couple • us
5
Vacation
Pros:

The breakfast was really good

Cons:

The hot tub was not able to be used, the pool was cold

2026-03-20 • via Nuitee
C
Chayna • family_with_children • us
3
2026-03-19 • via Nuitee