Comfort Inn & Suites Nashville Near Tanger Outlets I-24 Antioch

Hotels
Comfort
7 (711 reviews)
400 Collins Park Drive , Antioch , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Close to downtown
Friendly staff in certain areas
Good breakfast
Cons:
Dirty rooms
Rude service
Outdated facilities

Categories

Cleanliness
5.64
Many complaints about dirty rooms and bathrooms, with specific mentions of leftover food and used soap.
Service
6.61
Some staff were helpful, but several reviews mention rude and unhelpful service.
Location
7.65
Close to downtown, but difficult to access.
Room Quality
5.6
Outdated rooms with issues like cold heating and broken furniture.
Amenities
6.63
Basic amenities available, but vending machines were often sold out.
Value for Money
7.59
Great price points considering the proximity to downtown.
Food and Beverage
8.64
Breakfast options were rated positively, although cleanliness issues were mentioned.
Overall Experience
7.61
Mixed experiences with significant negatives but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 18:58

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 16 minutes from downtown Nashville, our Comfort Inn & Suites offers easy access to the city's vibrant attractions.

Relax and Unwind: Enjoy our indoor heated pool, hot tub, and complimentary WiFi for a relaxing stay.

Amenities Galore: Each room features modern conveniences like a microwave, refrigerator, and coffee maker. Take advantage of our fitness center, business center, and daily continental breakfast.

Book your stay at Comfort Inn & Suites Nashville Near Tanger Outlets Antioch for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 711 reviews
Cleanliness: 5.64
Service: 6.61
Location: 7.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 7.61
M
Mauricio solo_traveller sv
3
2026-06-27 via Nuitee
A
Amanda solo_traveller us
1
Pros:

Nothing

Cons:

Rude staff we dosnt check right in a three and they where callimg asking why. The room smelt bad the had a dead bug on the wall the walls where nasty, three of the lights did not work. The bed skirt looked like kt had mold the there where crumbs and other peoples finger nails on the floor. The staff is very rude and they wont let people take food to their rooms.

2026-06-27 via Nuitee
G
Guide635502 Friends getaway
10
Was very tired. Had to check in early only charged me $30 when other places charge $50
Pros:

We went to a music event. My friend's 14-year-old daughter did wonderful. Was such a great experience and I read all these of the reviews and I'd have to say I'm sorry they had a bad experience but I had a wonderful time. Would highly recommend staying here. Everyone was kind. Everything is clean and so peaceful. Love my stay

2026-06-25 via Tripadvisor
S
suebP462ZI Solo travel
8
No hot no shower
Pros:

Hotel is fairly new. Very nice, but shower was only room temp no matter how long it ran. Sink tap did get hot, but be prepared for a not so pleasant shower.

2026-06-23 via Tripadvisor
D
Deana couple us
10
This is my 2nd time staying at this hotel. I will be back
2026-06-22 via Nuitee
D
Dee couple us
1
Will never stay here again!
Pros:

Nothing nothing nothing! They don’t tell you about the deposits until you get there!

Cons:

This property was not what it said it would be the floors where dirty and the staff where not welcoming!

2026-06-22 via Nuitee
W
Walter couple us
10
Can't wait to go back again it wa very comfortable
Pros:

The breakfast was good and I enjoyed the cleaning and that was very quiet

2026-06-21 via Nuitee
C
Carrie couple us
1
Cancelled by booking.com was reported by the staff.
Pros:

Nothing. We did not stay there. They said our reservation was cancelled by booking.com.

Cons:

We didn’t stay there. We had to find another place because they said the reservation was cancelled by booking.com and no other room was available.

2026-06-20 via Nuitee
M
M2450MLar Solo travel
10
Clean Quiet Affordable and Friendly
Pros:

This is a very clean and well cared for Hotel. Front desk: Rohit and Ashlyn were very friendly and accommodating. Price was very reasonable. Very quiet - I was on 3rd floor. Breakfast area was clean, selection adequate, and staff there also helpful. Super clean breakfast section. The reservation process (not via the hotel itself) was efficient & also friendly. Will definitely stay here again.

2026-06-18 via Tripadvisor
S
Stallings couple us
10
Good other then is witness the rude breakfast lady
Pros:

The bed was really comfortable

Cons:

The only thing was when we can dawn to breakfast we wear getting our food and the breakfast lady snapped a another guest and told him he was not allowed to take their food back to their room. She was very very rude to the gentleman and my husband said well I am glad I didn't want to take you anything back to the room so I am glad you came dawn with. So but, other then that it is a good hotel and friendly other then that one breakfast lady was very rude.

2026-06-16 via Nuitee
D
danielle family_with_children us
7
2026-06-15 via Nuitee
H
Heather family_with_children us
7
Decent
Pros:

Comfortable beds

Cons:

Location was difficult to get in and out of.
We found a lot of black hairs all over the bedding, shower walls, and bathroom floor. I felt like it was overpriced for the quality.

2026-06-15 via Nuitee
C
Cassanique couple us
7
2026-06-13 via Nuitee
B
Bullock couple us
7
for what we needed it was okay
Pros:

location and staff that helped with my complaints

Cons:

The room was dirty and had to be cleaned. The breakfast wasn't great.

2026-06-09 via Nuitee
S
Santa couple us
10
2026-06-08 via Nuitee
A
amstutz solo_traveller us
10
Pros:

Very friendly service and clean facilities.

2026-06-07 via Nuitee
O
Odalis solo_traveller us
10
2026-06-02 via Nuitee
S
Smith solo_traveller us
6
2026-06-01 via Nuitee
M
Michel couple us
10
2026-05-28 via Nuitee
Z
Zachary couple us
7
2026-05-25 via Nuitee