Comfort Inn & Suites Nashville Near Tanger Outlets I-24 Antioch

Hotels
Comfort
7 (623 reviews)
400 Collins Park Drive , Antioch , us

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Close to downtown
Friendly staff in certain areas
Good breakfast
Cons:
Dirty rooms
Rude service
Outdated facilities

Categories

Cleanliness
5.64
Many complaints about dirty rooms and bathrooms, with specific mentions of leftover food and used soap.
Service
6.61
Some staff were helpful, but several reviews mention rude and unhelpful service.
Location
7.65
Close to downtown, but difficult to access.
Room Quality
5.6
Outdated rooms with issues like cold heating and broken furniture.
Amenities
6.63
Basic amenities available, but vending machines were often sold out.
Value for Money
7.59
Great price points considering the proximity to downtown.
Food and Beverage
8.64
Breakfast options were rated positively, although cleanliness issues were mentioned.
Overall Experience
7.61
Mixed experiences with significant negatives but some redeeming qualities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-02 18:58

Property Description

Indulge in Comfort and Convenience

Convenient Location: Situated just 16 minutes from downtown Nashville, our Comfort Inn & Suites offers easy access to the city's vibrant attractions.

Relax and Unwind: Enjoy our indoor heated pool, hot tub, and complimentary WiFi for a relaxing stay.

Amenities Galore: Each room features modern conveniences like a microwave, refrigerator, and coffee maker. Take advantage of our fitness center, business center, and daily continental breakfast.

Book your stay at Comfort Inn & Suites Nashville Near Tanger Outlets Antioch for a memorable and comfortable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property is located in a busy area so guests might experience some noise.
It's recommended to bring your own vehicle since this property is not serviced by public transportation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7
Based on 623 reviews
Cleanliness: 5.64
Service: 6.61
Location: 7.65
Room Quality: 5.6
Amenities: 6.63
Value for Money: 7.59
Food and Beverage: 8.64
Overall Experience: 7.61
L
lee solo_traveller us
8
2026-03-05 via Nuitee
A
Amy couple us
3
It was not worth the money I paid.
Pros:

It was in a good proximal location to downtown Nashville without having to stay downtown.

Cons:

First we booked a king room. Was told none available and they put us in a double queen room. I asked about the price difference and she said I could cancel my reservation if I didn’t like it. Also saying that they charge almost double what I paid booking through Booking.com. The window in the room wouldn’t close all the way so, all night all we heard was road traffic. Went down the next morning to ask if they had king rooms available, was told yes. After asking our room number he read something in the computer that the check in person wrote, and said, no all are full. When asked which it was he stuttered and was making excuses. Next the phone rang and magically they had a king room. We moved to the king. The room had urine stains on the floor behind the toilet. And the carpet was dirty as evidenced by my white socks not being white after walking around on the floor. Bed was comfy, only 3 little pillows on the King bed. 4 pillows on each bed in the double queen we were in the night before. Sheets and towels clean and crisp.
The WiFi was out all weekend.
On Friday the hot tub looked a bit grungy but we got in anyway. Saturday the hot tub looked like they had bathed a bunch of children in it. The water was cloudy and brownish and the chlorine smell burned our eyes and nose. Breakfast is supposed to be open till 9am. Was told at 8:40 they weren’t refilling anything it’s complimentary and we should have gotten there sooner. And no biscuits for the gravy Saturday or Sunday. The lady at the desk, Destin (I believe that was her name) was yelling at the poor lady who was working in the food area. She was very loud about it and there were several guests present. Not professional. Also the same person who told me there were no king rooms (she lied).
It just was not a good overall experience.

2026-03-02 via Nuitee
M
Miashia couple us
2
Terrible
Pros:

The parking

Cons:

The bed was hard and very uncomfortable

2026-03-02 via Nuitee
E
Erica family_with_children us
5
2026-03-02 via Nuitee
T
taraleew2026 Family
2
Very dirty, loud and unsafe.
Pros:

The front desk lady was nice but the rest of the hotel is awful. They must only clean the bare minimum. The floors were filthy around the base of the bed and night stand, with food and other debris. The bedding was stained and did not smell clean. The walls looked dirty and the outlets were in bad shape and wouldn’t hold onto the phone charging block. The door seemed weak and not secure like a good push would let it swing open. The pool and hot tub area was dirty. Our hallway smelled so strongly of marijuana that it gave me a headache. The area feels loud and unsafe with the interstate right out front and active train tracks right behind and a pool hall (bar) open all night right next door. But what finally made us decide to change hotels at 10pm was when we inspected the beds, there was lots of hair…short, curly hair…in the sheets! Hotels.com reached out to the property for some kind of help on the situation and they declined so I’m stuck paying for 2 rooms there that were unfit to use, plus the cost of a 2nd hotel.

2026-03-01 via Tripadvisor
L
La Tosha solo_traveller us
9
2026-03-01 via Nuitee
L
Lindsey Miner family_with_children us
6
Pros:

The hotel was clean, and worth the price.

Cons:

When we arrived, refrigerator was leaking water on the floor. When we called to ask for more towels because we cleaned up the mess with the towels we had, we received blame for the refrigerator and questioned about more towels. Also the elevator was very scary.

2026-03-01 via Nuitee
A
Anthony solo_traveller us
1
2026-02-25 via Nuitee
S
Shelley solo_traveller us
10
2026-02-25 via Nuitee
R
richardlE8573LT Couples
10
Great experience, we will be back!
Pros:

Excellent stay, got a good night’s sleep! Room was very clean, breakfast has excellent selections of items!. Employees were very friendly and offered assistance when needed!

2026-02-24 via Tripadvisor
M
Maria family_with_children us
9
Clean, comfortable, nice staff
Pros:

Easy to get to

Cons:

Back entrance had unexpected stairs to get up

2026-02-23 via Nuitee
L
Laura family_with_children us
10
Pros:

We visited from NY and stayed 7 nights. Very friendly staff, clean, and comfortable. Pool and hot tub were great. Breakfast was decent. Would definitely stay again.

Cons:

Interstate directly out front was very busy and loud all hours of the day. Had no issues sleeping though.

2026-02-23 via Nuitee
H
Helene family_with_children us
4
2026-02-14 via Nuitee
J
jamie family_with_children us
10
2026-02-10 via Nuitee
J
jamie family_with_children us
10
2026-02-10 via Nuitee
L
Lindsey couple us
6
Pros:

The jacuzzi was dirty so we had to clean it before we could get in. So nasty.

2026-02-08 via Nuitee
K
kathywU8433NP Family
10
Hockey family trip
Pros:

Visited while our grandson was in a hockey tournament. Perfect location and met all of our needs!
It had a relaxed atmosphere. Enjoyed our stay.

2026-02-02 via Tripadvisor
R
Ronald family_with_children us
1
Terrible
Pros:

Nothing

Cons:

The room was cold heater wasn't working the maintenance guy who fixes things came to the room twice and couldn't get it to heat up. The guy working the front desk was very rude and didn't try to help with the problem. I checked out after 4 hours and went and slept in vehicle. I will never consider staying this brand of hotel again.

2026-01-30 via Nuitee
K
Karen couple us
10
Great price clean room and bathroom good customer service
Pros:

It was close to downtown

Cons:

Nothing

2026-01-30 via Nuitee
L
Luis solo_traveller us
10
2026-01-29 via Nuitee