Costa Azzurra Hotel

This is not really a hotel- it’s more like an Airbnb with an unresponsive host. Check in was inconvenient as when we arrived at 3pm there was no one at the property. I waited outside and finally happened to see a cleaning staff come to the locked gate. There was a language barrier or something as I felt as though I was doing something wrong when I was just trying to check in. The hotel itself was also very tricky to find and we had to ask several people on the street to find it. There is a very small sign outside the hotel. The WiFi didn’t work at all in our room and so I used up all my internet plan and pay for more usage, and my husband couldn't work from our room at all. Very inconvenient to say the least. The breakfast that was included was mediocre at best. Large portions but the food seemed to be cooked in too much of an oily fake butter. The loft part of our room would not cool down with the AC on. We had to buy a fan in order to be able to sleep. The one good thing about this place was the location - right in the center of the small town of Skala and the balcony view was lovely. I would not choose to stay at this hotel again.

The

Great property! Staff at hotel was welcoming and friendly!

Located in the center of town, a sort walk to anywhere. Staff were responsive to our late night booking at this boutique property. Delicious breakfast at the restaurant downstairs.

Great place to stay in the centre of Skala and easy access to all the restaurants in the main street.
Breakfast amazing with good choices from a full and light breakfast menu,ie Full English, Eggs Benedict and advocado and smoked ham on toast,all delicious and served by a lovely team of friendly waitresses. The little shaded courtyard makes the experience very pleasant.

Rooms are cleaned to perfection every day by a lovely lady who even helped us with our cases on the last day.Thank you !
Worth noting that the shower is very small and the floor tends to get soaked. On one occasion it flooded into the kitchen area. I took a window squeedgy which was very handy to use to direct the water into the drains as no mop provided. Also i took over door hooks to hang over the shower cubicle to hang toiletry bags and towels as no shelves or anything to put your toiletries on in the bathroom.

I would say beware if you book the rooms with the mezzanine bedroom for young children or anyone for that matter.I am a fit 60 year old and although getting up was easy enough,to come down you have to sit on the edge of the floor and find the top step of the ladder.I did it once and then never again! Much too dangerous. Receptionist had obviously had lots of complaints when i mentionned this to her. Could easily be rectified by moving ladder steps forward and adding a top platform and handrail,but still the room would be too dangerous for children to use.

I would book a twin room in future.

We have recently had a four day stay having booked via Expedia but having referred to their own website before booking.

On the positive side, the location is excellent - opposite the church on the main street of Skala with plenty of excellent tavernas very close by. The rooms are very clean and the reception staff very pleasant.

Now unfortunately, the bad bits! It is not really a hotel. It is a block of former studio's which has been given a bit of a makeover and which has only 10 rooms.

We arrived, after booking a 'Superior double room with sea view' and were shown to a room on the top floor at the side of the building. The room was OK, nice and clean and well presented although the balcony was tiny and the sea view miniscule above the rooftops of neighbouring properties. The TV did not work and the fridge was not turned on, meaning that the complimentary water was warm.

Anyway, I checked their own website and the photograph of the room we were in related to a 'Double room with side sea view' - a room available much cheaper than the 115 Euros per night we were paying so I went to reception. The receptionist did acknowledge that the room pictured was the room we were in, but maintained that this was a 'Superior double with sea view'. She called her boss who maintained this stance and told me to call Expedia.

When I reiterated that it was the pictures on their own website which showed this room was incorrect, and asked her to call her boss again, she did so and reluctant

We loved our stay at Costa Azurra, the location is superb (restaurants and beach accessible within minutes) and the hotel serves as an ideal place to explore the island. Ria, the lady at reception, is super friendly and helpful and even offered late checkout free of charge, as our flight didn't depart until the evening. Top service! Our balcony had a nice partial sea view and the atmosphere is really chilled out for a bigger resort like Skala. The breakfast in the taverna two doors down is fab too, lovely staff and the food here is so good we visited regularly in the evenings too. Overall a great experience, would recommend!