Grand Zara Otel

Hotels
•
Independent
Osman kavuncu bulvari55 MelikgaziKayseri, Kayseri, Kayseri, 38000 , Kayseri , TR
90-0-5322947350

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Facilities

Free breakfast
Health or beauty spa nearby
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Concierge service
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests appreciated the cleanliness of the hotel, mentioning it as a positive aspect.
Service
8.3
Service was highly praised by guests, except for a few complaints about wait times.
Location
8.1
The hotel's close proximity to public transport and key landmarks was highlighted by guests.
Room Quality
7.8
Rooms were described as spacious and comfortable, with minor maintenance issues mentioned by some guests.
Amenities
7.2
Guests found the amenities provided satisfactory, with positive mentions of the gym and pool, though some wished for additional spa services.
Value for Money
6.9
Opinions were divided on the pricing, with some guests feeling it was slightly high for the offered services, while others found it reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services received positive feedback overall, though some guests suggested more variety.
Overall Experience
8
Most guests had a positive overall experience and indicated they would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-28 02:10

Property Description

Convenient Amenities: Complimentary wireless internet, concierge services, and lobby fireplace.
Dining Options: Restaurant, coffee shop/cafe, room service, bar/lounge, and daily complimentary reception.
Featured Amenities: Complimentary buffet breakfast, wired internet access, dry cleaning services, and 24-hour front desk.

Experience comfort and convenience at Grand Zara Otel in the heart of Kayseri. Unwind in style with our array of amenities. Book now for a memorable stay!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Alcohol is not served at this property.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guest accommodation is sealed after cleaning

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
M
Mahmut
2
Pros:

Oda genel olarak ferah ancak temizlik cok kötü yerde saç telleri,lavabo ve dolapların üstünde kıllar vardı maalesef birdaha tercih edecegim bir yer degil

2024-02-04 • via Nuitee
F
Ferhat
2
Grand zara otel rezalet
Pros:

Otel olarak delux jakuzili odayı seçtik.Odanin her yeri su oldu rezalet bir şekilde,Su sızdırıyor.Ayni şekilde klima çalışmıyor.Odanın ışık sistemi misafirlerden bağımsız bir şekilde sabaha kadar yandı uykusuz kaldık resmen.Keza kahvaltı saat 10;30 dendi ,Saat 10 gitmemize rağmen kahvaltının bittiği söyledi.Ama orada çalışan garson bey sağ olsun kendisi bir kahvaltı tabağı yaparak getirdi ve yedik.Bence o paraya kesinlikle tutulmaması gereken bir otel bir daha kesinlikle gitmem

2023-11-02 • via Nuitee
U
Umberto
4
C'è da lavorarci un po'
Pros:

Capisco che 3 stelle variano da paese a paese, ma questo hotel è un po' troppo decadente

2023-09-20 • via Nuitee
G
Gina
6
Pros:

When I arrived in my room, it was really dirty. The floors were filthy, it didn't look like the bed had been changed and the shower had clumps of hair in the drain. The bathroom was generally dirty.

However, the staff were very kind and accommodating when I asked to change rooms. I was immediately moved to a different room that was significantly better.

The location is certainly convenient, within walking distance of the central area - restaurants, shops, Kayseri Castle, etc. But it's a bit of a weird area. Felt very safe though.

Overall, you get exactly what you pay for! It was fine for one night, but I wouldn't have been able to stay longer.

2023-05-15 • via Nuitee
S
Senem
8
Verblijf
Pros:

Hotel ligt centraal meteen in centrum. Schone hotel personeel zeer vriendelijk

2022-08-11 • via Nuitee