Zenit Diplomatic

Hotels
•
Zenit Hoteles
7.3 (4650 reviews)
Avenida Tarragona, s/n , Andorra la Vella , ad
+376 802 780

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Spacious rooms
Cons:
Inconsistent cleanliness
Old facilities
Heating issues
Food quality complaints

Categories

Cleanliness
7.01
Mixed sentiments; generally clean but specific complaints noted regarding towels and overall hygiene.
Service
8.48
Repeated positive mentions of friendly and helpful staff.
Location
8.52
Conveniently located, close to public transport and city center.
Room Quality
6.97
Rooms generally comfortable, though some complaints about noise and heating issues.
Amenities
6.5
Limited amenities mentioned, with complaints about heating and absence of certain facilities like SPA.
Value for Money
6.96
Pricing issues noted against quality, particularly regarding old facilities.
Food and Beverage
6.51
Food quality issues cited, especially with breakfast options.
Overall Experience
7.48
Overall enjoyable stay with some notable positives, despite significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:51

Property Description

Luxurious Accommodations
Zenit Diplomatic, nestled in Andorra la Vella, offers elegantly furnished rooms equipped with modern amenities like air conditioning, satellite TV, and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Zenit Diplomatic's restaurant, serving a delectable array of local and international cuisines. Start your day with a sumptuous buffet breakfast and enjoy picturesque views of the swimming pool from the cafeteria.

Relaxation and Recreation
Unwind in the tranquil reading room or catch up on your favorite shows in the TV room with a big-screen TV. For some friendly competition, head to the Casamanya lounge and choose from a selection of board games.

Experience luxury, fine dining, and leisure at Zenit Diplomatic. Book your stay now for an unforgettable getaway.

Important information:

Please note that use of the spa carries a surcharge.

Please note that half boards do not include drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Location

Guest Reviews

7.3
Based on 4650 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 6.51
Overall Experience: 7.48
M
Marjorie • solo_traveller • es
6
2026-08-15 • via Nuitee
P
Paola • couple • it
2
Esperienza estremamente negativa, lo sconsiglio.
Pros:

La posizione.

Cons:

Praticamente tutto: disservizi di ogni tipo, dalla mancanza degli asciugamani, che abbiamo dovuto richiedere per ben due volte, all’aria condizionata che gocciolava di notte, alle tovaglie sporche a colazione. Anche la qualità bassa, bassissima delle macchinette del caffè. Il letto che avrebbe dovuto essere matrimoniale era largo 135 cm con due cuscini minuscoli e scomodissimi. Camera molto piccola.
Anche l’indicazione per il parcheggio ci è stata data in maniera confusa e contraddittoria.

2026-08-15 • via Nuitee
J
Jordi • family_with_children • es
5
Cons:

La primera habitació que ens van donar tenir una avaria a l'aire acondicionat. Després de 20 minuts ens van canviar d'habitació perrò es van equivocar i ens van donar una que ja estava ocupada i amb persones a dintre!!!!!
Llavors ens van donar una nova habitació doble i van afegir un llit i la van convertir en triple.
Al principi em vaig negar però no tenien cap altre habitació lliure i finalment vaig accedir.
No van fer-nos cap tipus de compensació ni cap detall pels maldecaps generats (ens haguessin pogut oferir un cafè mentre esperàvem o oferir-nos una nit d'aparcament gratuït o ... alguna cosa!. Això si, es van disculpar de forma molt amable.
Una llàstima, perquè l'hotel està bé i està cèntric i el personal és amable i servicial però és en aquests moments més crítics que un 4 estrelles s'ha de gestionar de forma més professional.

2026-08-15 • via Nuitee
M
Michelle Catherine • solo_traveller • us
9
2026-08-15 • via Nuitee
S
Santos • solo_traveller • es
4
2026-08-15 • via Nuitee
Y
Yolanda • couple • es
9
2026-08-15 • via Nuitee
D
Dominique • solo_traveller • fr
7
2026-08-15 • via Nuitee
D
David • extended_group • fr
6
Pros:

L’emplacement

Cons:

La chambre petite, la salle de bains au décor des années 80, la climatisation qui fuit toute la nuit et le wifi très difficile à capter dans la chambre.

2026-08-14 • via Nuitee
J
José Julio • solo_traveller • es
9
Pros:

Todo perfecto

2026-08-14 • via Nuitee
T
Teresa Blanch • solo_traveller • es
1
Un hotel on no anar mai i recordar que no és un hotel de 4 estrelles
Pros:

Res

Cons:

Les instal·lacions. No funcionava el telèfon, armari trencat, suport paper water trencat, una llum que no funcionava, maneta d'accés a l'habitació on posar targeta que obra estava mig trencada. El mobiliari molt vell i els llençols i tovalloles rasants de tant velles

2026-08-14 • via Nuitee
P
Paula • family_with_children • es
10
2026-08-14 • via Nuitee
R
Rosa Maria • family_with_children • es
5
2026-08-14 • via Nuitee
A
Andrea • couple • es
8
2026-08-14 • via Nuitee
L
Leonel • couple • es
10
2026-08-14 • via Nuitee
A
Abigail • solo_traveller • es
8
2026-08-13 • via Nuitee
G
Gemma • solo_traveller • es
7
2026-08-13 • via Nuitee
P
Pedro • extended_group • pt
6
Pros:

A localização

Cons:

Havia poucas tomadas no quarto

2026-08-13 • via Nuitee
P
Pomuma • solo_traveller • es
7
Pros:

La cerveza helada de la cafetería y la, amabilidad del personal

Cons:

Hotel normalito para ser de 4 estrellas

2026-08-13 • via Nuitee
G
Giorgio • solo_traveller • it
10
Comfortable, clean and no issues
2026-08-13 • via Nuitee
G
Guylaine • solo_traveller • fr
10
Cons:

Le parking

2026-08-12 • via Nuitee