Zenit Diplomatic

Hotels
•
Zenit Hoteles
7.3 (4322 reviews)
Avenida Tarragona, s/n , Andorra la Vella , ad

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly service
Good location
Spacious rooms
Cons:
Inconsistent cleanliness
Old facilities
Heating issues
Food quality complaints

Categories

Cleanliness
7.01
Mixed sentiments; generally clean but specific complaints noted regarding towels and overall hygiene.
Service
8.48
Repeated positive mentions of friendly and helpful staff.
Location
8.52
Conveniently located, close to public transport and city center.
Room Quality
6.97
Rooms generally comfortable, though some complaints about noise and heating issues.
Amenities
6.5
Limited amenities mentioned, with complaints about heating and absence of certain facilities like SPA.
Value for Money
6.96
Pricing issues noted against quality, particularly regarding old facilities.
Food and Beverage
6.51
Food quality issues cited, especially with breakfast options.
Overall Experience
7.48
Overall enjoyable stay with some notable positives, despite significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:51

Property Description

Luxurious Accommodations
Zenit Diplomatic, nestled in Andorra la Vella, offers elegantly furnished rooms equipped with modern amenities like air conditioning, satellite TV, and complimentary Wi-Fi.

Culinary Delights
Indulge in a gastronomic experience at Zenit Diplomatic's restaurant, serving a delectable array of local and international cuisines. Start your day with a sumptuous buffet breakfast and enjoy picturesque views of the swimming pool from the cafeteria.

Relaxation and Recreation
Unwind in the tranquil reading room or catch up on your favorite shows in the TV room with a big-screen TV. For some friendly competition, head to the Casamanya lounge and choose from a selection of board games.

Experience luxury, fine dining, and leisure at Zenit Diplomatic. Book your stay now for an unforgettable getaway.

Important information:

Please note that use of the spa carries a surcharge.

Please note that half boards do not include drinks.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Sat, Feb 14, 2026 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BCN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for € 5 per person per night when using an available cot.
    Children up to and including 12 years old stay for € 20 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

Location

Guest Reviews

7.3
Based on 4322 reviews
Cleanliness: 7.01
Service: 8.48
Location: 8.52
Room Quality: 6.97
Amenities: 6.5
Value for Money: 6.96
Food and Beverage: 6.51
Overall Experience: 7.48
A
abdellaoui • solo_traveller • ma
8
2026-05-09 • via Nuitee
O
Orlane • couple • fr
10
Relaxant, proche de tout et bon rapport qualité prix
Pros:

Super bonne emplacement, les chambres sont sympa avec baignoire

Cons:

Il faisait quand même chaud dans le logement et le fait d’être au deuxième cotée route un peu brouillant pour dormir la fenêtre ouverte mais cela reste un détaille

2026-05-09 • via Nuitee
F
Ferran • couple • es
7
Un hotel antic, però confortable a un preu molt raonable.
Pros:

Ha estat correcte. Bon esmorzar.

Cons:

No hi ha hagut ningú que ens hagi parlat en català, l’única llengua oficial d’Andorra, i en alguns casos ni tan sols l’entenien.

2026-05-09 • via Nuitee
J
Jad François KFOURY • solo_traveller • fr
7
Emplacement agréable
Pros:

Bon rapport qualité/prix
Emplacement
Amabilité, disponibilité et professionnalisme du personnel
Petit déjeuner et dîner inclus de bonne qualité
Équipement de la salle de bain très satisfaisant

Cons:

Le manque de chauffage mais vu les températures du moment, ça passait.

2026-05-08 • via Nuitee
A
Antonio • couple • es
10
Formidable
Pros:

La situación y las instalaciones y personal

Cons:

Nada , me gustó todo

2026-05-08 • via Nuitee
I
Iris • solo_traveller • es
10
2026-05-08 • via Nuitee
H
Hugo • couple • es
8
Cómoda
Pros:

La entrada

Cons:

Las camas

2026-05-08 • via Nuitee
J
Jofreixa • solo_traveller • es
9
Buen hotel. Recomendable
Pros:

Limpieza y situacion

Cons:

Todo bien

2026-05-07 • via Nuitee
H
Hugo • solo_traveller • mx
10
2026-05-07 • via Nuitee
J
Jofreixa • solo_traveller • es
8
Buen hotel, pero un poco falto de mantenimiento.
Pros:

La amabilidad de los/las recepcionistas, la situación del hotel y la limpieza.

Cons:

Habitación 402. La mala posición de la cama individual en la que dormí, provocó que me diera un cabezazo con la lamparita que por cierto no funcionaba. El portarrollos del baño y el portatoallas están medio descolgados. No son cosas muy graves, pero desvirtuan la imagen de un hotel de cuatro estrellas.

2026-05-07 • via Nuitee
D
dean • solo_traveller • gb
8
2026-05-07 • via Nuitee
J
julian • solo_traveller • es
10
Pros:

Trato y limpieza

Cons:

Las instalaciones tienen algo de edad pero no son un impedimento para el hotel que es

2026-05-07 • via Nuitee
G
Gemma • solo_traveller • es
7
Pros:

El personal que hace las tortillas, tanto el señor como la chica.

Cons:

El señor que atiende la entrada al comedor,
nada amable y malas caras

2026-05-06 • via Nuitee
L
luis • family_with_children • es
4
2026-05-04 • via Nuitee
M
Macias Diaz • couple • es
7
2026-05-04 • via Nuitee
A
Ana • solo_traveller • es
7
Cons:

Pagamos en efectivo el desayuno del día siguiente, no nos dieron recibo. Y al bajar a desayunar el día siguiente, nos decían que no habíamos pagado el desayuno.
Todo se aclaró más tarde, pero nos hicieron sentir muy mal.

2026-05-04 • via Nuitee
C
CASANELLA PINAR • solo_traveller • es
7
2026-05-03 • via Nuitee
O
olga • solo_traveller • es
4
Pros:

Poca cosa

Cons:

Menjar, super dolent

2026-05-03 • via Nuitee
A
Abdeljalil • family_with_children • ma
6
2026-05-03 • via Nuitee
M
Mikel • couple • es
9
Agradable
Pros:

Céntrico con habitación muy amplia.

Cons:

Nada que objetar.

2026-05-02 • via Nuitee