Residence Inn by Marriott Anaheim Resort Area/Garden Grove

Hotels
Residence Inn
8.6 (863 reviews)
11931 Harbor Boulevard , Anaheim , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
BBQ facilities
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Good location
Convenient amenities
Cons:
Dirty rooms
Poor kitchen service
Parking issues
Breakfast variety

Categories

Cleanliness
7.86
Multiple complaints about dirty rooms and dishes.
Service
9.33
Staff are described as welcoming and accommodating.
Location
9.37
Convenient location near restaurants and parks.
Room Quality
7.82
Some rooms need updates and maintenance; varies by experience.
Amenities
8.35
Amenities like kitchen, washer, and dryer are appreciated.
Value for Money
8.81
Overall good value for fitness and cleanliness despite some issues.
Food and Beverage
8.36
Breakfast variety and quality need improvement.
Overall Experience
8.93
Most guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:49

Property Description

Conveniently Close to Disneyland
Located just 4 blocks from Disneyland, Residence Inn Anaheim Resort Area/Garden Grove offers a perfect retreat for families and travelers looking to experience the magic of Disney.

Luxurious Amenities
Indulge in the outdoor pool, palm tree-rimmed courtyard, and free daily breakfast in full American buffet style. The rooms feature free WiFi, fully equipped kitchens, 27’’ TVs with HBO and Disney Channel, work desks, and coffee makers.

Family-Friendly Features
With a fitness center, outdoor wading pool for children, and Disneyland ticket sales on-site, guests of all ages can enjoy a comfortable and convenient stay.

Book now to make your magical Disneyland vacation unforgettable at Residence Inn Anaheim Resort Area/Garden Grove!

Important information:

Reservations booked for 7 or more nights are subject to a one night room and tax deposit.

Please note: The property provides a shuttle service to and from Disneyland round trip for a fee.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 28 per day.

Location

Guest Reviews

8.6
Based on 863 reviews
Cleanliness: 7.86
Service: 9.33
Location: 9.37
Room Quality: 7.82
Amenities: 8.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 8.93
R
Relles family_with_children us
10
2026-04-13 via Nuitee
C
Charlotte family_with_children gb
8
Budget friendly, great location, good staff and great breakfasg up
Pros:

Great breakfast(go early), nice pool, comfortable beds, pool was good and the heated little sauna at the back was nice
Overall this is a brilliant place to stay for its purpose, no luxury frills but we all enjoyed it a lot!

Cons:

Property felt old and like it needed a facelift, carpets felt dirty. Sofa bed was not comfortable at all, only suitable for a child to be honest. We had a day of no hot water, where we eventually had to move rooms
Was disappointed that even after requesting before arriving there was no cot for my baby and took a long time to arrive. 3 very tired children after a long Flihht

2026-04-12 via Nuitee
A
Abby family_with_children us
6
2026-04-09 via Nuitee
C
Cami family_with_children us
8
Memorable
Pros:

N/A

Cons:

Using an app for laundry service.

2026-04-06 via Nuitee
T
toriep2026 Family
2
DO NOT STAY HERE
Pros:

You could not pay me to stay at this hotel again. While the staff was friendly, the hotel should be labeled as a 1 star MOTEL. The bathrooms are more than outdated- they are littered with water stains and mildew and worse, the rooms all had an old smell to them, the baseboards had chew marks and missing chunks out of them, and the fridge had holes and dents in the front panel. The couch was broken in the middle so three people sitting on it would end up sitting together in the middle.

While this would be acceptable if the pictures and description was accurate- let me set the record straight that this is FAR from a Marriott, but absolutely RIDICULOUS that it is labeled a Residence Inn. Marriott should actually be ashamed and embarrassed they consider this hotel one of their own. The fact that we paid premium prices for this shi*t hole was a disgusting way to exploit families out of more money for the "proximity to Disneyland". I've stayed at nicer hotels for less than half the price.

We stayed here for the convenience for our family of 6 to get to Disneyland. I booked the "Shuttle and Stay" package so we could avoid parking at Disney. No where in the booking did it ask for how many shuttle passes needed, or the day it was needed. However- when booking the room, I appropriately put in our kids' ages and how many adults- making sure we would all have a spot on the shuttle. When we checked in- I was informed that the room only came with 4 passes and they were booked for the CHECK IN date. Why in the world would I need a shuttle pass for the day we CHECK INTO the hotel? THEN they informed me that the shuttle IS NOT EVEN ON THEIR OWN PROPERTY and we would need to walk five minutes down to the Hyatt to catch the shuttle and try to reserve the two extra seats needed. This was comical considering we were paying the MARRIOTT for a shuttle pass- yet one they were not even providing? Disgrace.

We ended up driving our rental car and parking ourselves at Disney- which was pain free and far easier than expected- we left the hotel around 930am and got into the parks by 1030am. I would much rather have planned that route knowing we paid extra for the shuttle passes and ended up having to pay the $60 for parking. In fact- I would have rather stayed at a listed motel and saved money on all parts.

We left the hotel grossed out, feeling dirty, and knowing we paid WAY TOO MUCH more the experience we had. The only positive was that we arrived to the hotel much later than expected- so the kids didn't have to try and enjoy the dirty pool and we could just go straight to sleep.

This was by far the worst experience and a huge bait and switch. Don't trust the website, pictures or anything other than the negative reviews. Save your money and avoid this crap hotel.

2026-04-04 via Tripadvisor
E
Esmeralda family_with_children us
10
Overall, it was great, will definitely stay here again..
Pros:

Clean, staff was friendly, breakfast was good..

Cons:

The shuttle system was confusing. We bought it for the first day and ended up using Uber after 30 minutes of back and forth between staff and finding the shuttle stop, with no clear schedule of pick up/ drop off times..

2026-04-04 via Nuitee
G
guadalupe family_with_children us
9
Overall it was a great stay. I would definitely stay there again
Pros:

The room was big enough for my family. It had a kitchen and 2 bathrooms. The pools and jacuzzi

Cons:

They ran out of parking spaces and I had to park further out and walk back in the middle of the night

2026-03-31 via Nuitee
S
Samnang family_with_children us
10
2026-03-28 via Nuitee
F
Felicitas family_with_children us
10
Excelente
Pros:

Todo está excelente las instalaciones el personal muy amable las camas muy limpias y acogedoras la xcomida riquisisa el lugar huele riquisimo siempre andan limpiando , las piscinas excelentes.

Cons:

Las tinas de los baños solo les falta que le pongan un poco de desengrasante y jabón para limpiarlas bien .

2026-03-27 via Nuitee
A
Arturo couple us
8
Pros:

Las avitacionesberan grandes y están limpias
Tiene espacio para más personas el desayuno estaba incluido y la alberca está bien

Cons:

Me tocó llegar tarde y no encontraba estacionamiento y page $30 pienso que para ese tipo de hotel tan grande ocupa más parking porque no era el único que andaba buscando parking y el bańo ocupaba estar más remodelado se sentía viejo
pero lo demás si está remodelado la cocina y la sala y el bedroom solo el baño ocupa estar igual

2026-03-26 via Nuitee
D
Doreen family_with_children us
10
2026-03-23 via Nuitee
S
sahaliel Family
4
Enjoyed most of our stay!
Pros:

Later in the evening, went to game room to relax with my granddaughter and nieces. Wanted to purchase 4 cards at $25.00 worth of credits for them to play. Inserted the $100 and no cards were dispense. Went to front desk to seek help and was told there was nothing they could do. The best the worker could do was offer 2 cards worth $15.00 on each card and 2 blank cards that I could load with my own money. Asked to speak with a manager but no manager was on property. Call a manager, but was told the manager will not answer the call. I checked out of hotel and still problem was not resolved.

2026-03-21 via Tripadvisor
P
Pamela family_with_children us
6
Pros:

Always clean and smelled good.

2026-03-17 via Nuitee
R
Rose family_with_children us
7
Over all the stay was ok. It could have been better
Pros:

The staff was friendly

Cons:

I didn't like the fact that the rooms were far away from each other even though I booked way in advance. I didn't like that in one of the rooms the tv didn't work and they couldn't fix it. I didn't like the fact that your house maids didn't respect the fact that I said we didn't need service in our room and they came in anyway after we left.

2026-03-16 via Nuitee
N
Noraline family_with_children us
8
2026-03-16 via Nuitee
B
Brandy solo_traveller us
10
2026-03-11 via Nuitee
S
Sharlene family_with_children us
10
Complete and satisfactory in all ways
Pros:

I am a local resident and a family of 7 a get away from home to be local me and the kids really enjoyed it the only thing was the pool it was not heated but everything else was 100

Cons:

The kids looked forward to the heated pool and it wasn’t but it’s ok everything else was good

2026-02-23 via Nuitee
B
Bruno Cesar family_with_children br
9
2026-02-14 via Nuitee
V
Valerie family_with_children us
5
Cons:

The pull out sofa bed was horrible. The bathroom had no counter space or a place to hang your hand towles. No closet to hang your clothes in the second room. The rates listed on booking.com did not match what the hotel charged.

2026-02-11 via Nuitee
P
Paulo extended_group pt
8
Relaxada e calma numa semana de bastante trabalho!
Pros:

O alojamento é bastante bom, a suite bastante espaçosa e cómoda. O pequeno almoço era agradável mas poderia ser um pouco mais completo, ter por exemplo fiambre e queijo fatiado. A localização é bastante conveniente, mesmo sendo um pouco distante do Convention Center, sítio aonde estávamos a trabalhar.

2026-01-30 via Nuitee