Graduate by Hilton Dallas

Hotels
Graduate
7.9 (229 reviews)
6101 Hillcrest Avenue , Dallas , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location near SMU
Pleasant staff
Cons:
Uncomfortable beds
Noisy air conditioning

Categories

Cleanliness
7.86
Multiple reviews noted cleanliness but highlighted issues with room decor and noise.
Service
8.83
Guests consistently praised the staff for being pleasant and welcoming.
Location
9.37
Proximity to SMU was frequently praised as a major positive.
Room Quality
6.32
Several reviews described discomfort due to noise and bed quality.
Amenities
7.35
Complaints about missing amenities such as coffee makers and parking options.
Value for Money
7.31
Guests commented on high prices for services like valet parking.
Food and Beverage
7.86
On-property restaurant was noted as good, but pricing was considered high.
Overall Experience
8.33
General sentiment was favorable, but issues with rooms impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 17:15

Property Description

Luxurious Boutique Hotel Near Dallas Love Field Airport

Modern Guest Rooms with Flat-Screen TV and Bathrobes
Experience comfort and style in our modern guest rooms equipped with flat-screen TVs and luxurious bathrobes for a relaxing stay at The Lumen.

Outdoor Pool and Fitness Centre for Active Guests
Stay active and refreshed with our outdoor pool and fitness centre available for all guests to enjoy during their stay, ensuring a perfect balance of relaxation and exercise.

Front Room Restaurant and Lobby Coffee
Indulge in the modern American menu at The Front Room Restaurant, complemented by an espresso bar and a selection of beverages. Start your day right with a cup of coffee available in the lobby before exploring the nearby Southern Methodist University and Dallas city centre.

Book your stay at The Lumen today for a memorable and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 36 per day.

Location

Guest Reviews

7.9
Based on 229 reviews
Cleanliness: 7.86
Service: 8.83
Location: 9.37
Room Quality: 6.32
Amenities: 7.35
Value for Money: 7.31
Food and Beverage: 7.86
Overall Experience: 8.33
M
Mark solo_traveller us
1
bad
Pros:

terrible room

Cons:

no window

2026-01-19 via Nuitee
L
Laura solo_traveller us
10
2025-11-19 via Nuitee
V
Vance
8
Pros:

The Balcony room originally assigned overlooks the dumpsters of the property
I was relocated after

2025-10-12 via Nuitee
E
Elizabeth family
10
Pros:

The staff were all very friendly and helpful. The hotel is super conveniently located in the park cities.

2025-10-09 via Nuitee
C
Carol
8
Pros:

Big fan of The Graduate (formerly The Lumen). Love the location, the boutique hotel feel, and the new renovations. Hallways are way too dark - please lighten up a bit. Please bring back the free coffee bar in the mornings! Friendly staff!

2025-10-09 via Nuitee
D
Daniel
6
Pros:

Incredible location next to smu. Not very quiet at night. Room had no good places to hang towels. Cream and sugar but no coffee or tea in the room which was strange. Overpriced but secondary to the location I guess.

2025-10-03 via Nuitee
M
Mahsa
8
The Grad
Pros:

Love the graduate hotels except their beds are extremely uncomfortable. That’s across every location.

2025-09-28 via Nuitee
T
Teresa
10
Pros:

Not crazy about parking options but room and staff makeup difference

2025-09-25 via Nuitee
B
Beth
10
Pros:

Great stay

2025-09-13 via Nuitee
J
Jessica
10
Pros:

Great staff

2025-09-07 via Nuitee
M
Michael
10
Highly recommend Graduate near SMU
Pros:

Have stayed here multiple times and highly recommend, especially for anything to do with SMU- walking distance to anywhere on campus. Excellent new restaurant, rooms have always been spotless and comfortable, staff always pleasant and welcoming.

2025-09-06 via Nuitee
A
Alexandra
8
Pros:

I really liked everything about this hotel. The proximity to SMU is obvious. But I also loved the small details, and their breakfast was good too.

2025-08-31 via Nuitee
S
Sharlet family_with_children us
10
2025-08-31 via Nuitee
D
DAVID family
10
Pros:

Directly across street from SMU. Very convenient

2025-08-25 via Nuitee
M
Michael family
6
Pros:

We stayed here before remodel. Very modern but dated. Now the decor in the rooms looks like something at Disneyland. Waiting for woody to jump out. Overkill with the western/pony theme. Shower is large very slippery once you use soap. Air conditioner is the worst ever!!! Had to put in ear plugs to try and sleep. Even my daughter in another room could not sleep because air conditioner was so loud!!! She can sleep thru anything.
Lobby and restaurant are great. Just the rooms make me not want to stay here again.

2025-08-21 via Nuitee
M
Michelle family
6
Pros:

The bed and the pillows were hard as rocks. Only complaint. They were truly uncomfortable. Otherwise, staff and location are great. But they need to fix that issue. I won't stay there again anytime soon just due to not being able to sleep well.

2025-08-16 via Nuitee
S
Shane
8
Quick One Night Stay
Pros:

Quick stay for business. Walking distance to a few places to eat, not far from Highland Park Village.

2025-08-11 via Nuitee
M
Morgan partner
6
Pros:

The air conditioning in the room was non-existent, as the room was set below 70 degrees and never came close, despite the machine running all night and sounding like a diesel engine starting each time it started back up.
The shower also was disappointing as the water pressure was not enough for the oversized, non-adjustable shower head.

2025-08-10 via Nuitee
S
Shelley family_with_children us
10
2025-08-10 via Nuitee
S
Sheree
10
Pros:

No water offered

2025-08-07 via Nuitee