Kimpton - Hotel Palomar South Beach by IHG

Hotels
•
Kimpton Hotels
8.7 (1602 reviews)
1750 ALTON ROAD , Miami Beach , US

Paid
Children allowed
Pets allowed

Facilities

Breakfast available (surcharge)
24-hour fitness facilities
Free WiFi
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Clean rooms and facilities
Exceptional and helpful staff
Excellent central location
Complimentary shuttle and bikes
Rooftop views / pleasant atmosphere
Cons:
No in-room coffee machine
Breakfast/service timing issues
Occasional air-conditioning problems (too cold)
Lobby aesthetics felt impersonal to some guests

Categories

Cleanliness
9
Multiple reviews specifically praise the hotel as clean and well maintained—rooms and facilities repeatedly noted as tidy and fresh.
Service
9.5
Service is a standout: numerous mentions of attentive, friendly staff (Alexander, Steven, Barry, Angelica, Daniela, valet Stanley) and helpful shuttle/concierge assistance.
Location
9
Frequently described as well located/strategic near restaurants, shopping and Miami Beach—guests highlight convenience for exploring South Beach.
Room Quality
9
Rooms noted as spacious, comfortable, and renovated with good balcony views; overall room experience described positively by many guests.
Amenities
8
Amenities include rooftop views, bikes and a complimentary shuttle—these are positive—but several guests note the lack of an in-room coffee machine which lowers the score.
Value for Money
8.5
Guests report the room felt like good value; one reviewer explicitly gave a 10/10 and others called the room a good value for the location.
Food and Beverage
7.5
Mixed feedback: happy hour and welcome refreshments were positives, but there are concrete complaints about breakfast timing/delays and no in-room coffee, reducing satisfaction.
Overall Experience
9.1
Overall sentiment is strongly positive with many enthusiastic recommendations and high praise for staff and atmosphere, though isolated negative experiences (lobby feel, service timing) are noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 15:07

Property Description

Poised on the edge of Sunset Harbour, a hot enclave for Miami's cool set, Kimpton Hotel Palomar South Beach is your passage to a refined Miami luxe. The flashy glamour of South Beach is within reach, yet refreshingly removed. In its place you'll find low-key high style. An airy lobby greets the eye with natural light, carved niches and artful light installations — all nodding to a contemporary nautic feel.

Important information:

“Breakfast package reservations are allowed breakfast for a maximum of two people sharing a room.” Beach access including two beach chairs and two beach towels, 24-hour access to fitness center, access to wellness programs include plunge club and yoga classes
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 21 years old to check in.

  • Damage deposit

    A damage deposit of 300.0 USD may be required.

  • Parking

    Valet parking is available.

See all policies

Location

Property Video

Guest Reviews

8.7
Based on 1602 reviews
Cleanliness: 9
Service: 9.5
Location: 9
Room Quality: 9
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 9.1
T
Tain • couple • us
10
Nice hotel with amazing staff, members
Pros:

I like the pool area. The room is just the right size.

Cons:

The check-in was a little headache but the staff was about to fix everything.

2026-10-17 • via Nuitee
G
Giuseppe • couple • it
10
2026-10-13 • via Nuitee
M
Mrs. Monique • couple • us
10
Pros:

Nice and clean and welcoming!

2026-09-16 • via Nuitee
S
sophie • solo_traveller • us
10
Pros:

Beautiful hotel, clean , quiet.
They offer bikes, and a free ride to wherever you like to go in Miami Beach.
Perfect

Cons:

Just missing a coffee machine in the room !

2026-09-08 • via Nuitee
M
Marie • couple • us
8
Good hotel well located in the city
Pros:

Good location. Well renovated and clean

Cons:

The air conditioning was way too cold and we could not stop the machine. Maintenance came next morning and that was on

2026-09-03 • via Nuitee
J
Joke • extended_group • gb
10
2026-09-01 • via Nuitee
B
Bishop • couple • gb
10
2026-08-31 • via Nuitee
Y
Yaron • couple • il
9
2026-08-31 • via Nuitee
R
Roving56630556971 • Family
10
Miami Vibes
Pros:

Miami was amazing ! Relaxing also. Stayed at the Kimpton Hotel where we had Barry as our Shuttle guide (for FREE haha) He was absolutely amazing. Told us where to go and the fun things to do. Barry is hilarious and very welcoming!!! Fresh Eucalyptus hand and face towels upon arrival along with freezing cold orange infused water. Happy hour with wine 🍷. Absolutely amazing atmosphere. Make sure you stay at the Kimpton and ride with Barry anytime from 10-530 on south beach :) (don’t forget to tip. Believe me HE DESERVES IT)

2026-08-29 • via Tripadvisor
2
247angelinen • Solo travel
10
Kimpton Palomar stay
Pros:

First time in Miami, and I stayed at the kimpton palomar south beach. My stay was more than excellent, the hotel is on a strategic location next to anything you want to do,shopping, eating good food, Miami beach. The staff were very kind, helpful and friendly. The room was clean, spacious and comfortable. The roof top has views for days. I loved my stay. 10/10.

2026-08-29 • via Tripadvisor
R
Roam45712196475 • Business • Stow, Massachusetts
2
Terrible
Pros:

I can’t believe that kimpton would put their moniker on this hotel. The lobby has the feel of a department of motor vehicles . Called down and told breakfast served at 7. Get down there and told it won’t open until 7:30 because server is late. No coffee machine in rooms. Very very sub par

2026-08-29 • via Tripadvisor
O
Oshell • extended_group • gy
5
2026-08-29 • via Nuitee
M
Mandolyn88 • Couples • Bonita Springs, Florida
10
Kimpton Palomar South Beach
Pros:

The Kimpton Hotel Palomar South Beach in the heart of Miami is by far one of the nicest places my wife and I have had the pleasure to visit when coming to Miami. Its modern appearance and chill vibe was a nice surprise. Aside from the cleanliness of the rooms and facilities, as well as the wonderful views from our balcony, it is the hospitality of the staff that deserves the highest recognition. From the time we arrived and pulled our car up to the valet Stanley we were greeted with a friendly welcome and genuine regard for our ease of unloading our luggage. We next met Steven who was working at the front desk in order to check us in. Steven was a consummate professional in his desire to accommodate our needs in order for us to be the most comfortable we could be. He was friendly, polite, and helpful in every way we could ask for. Steven gave us recommendations for the local restaurants and entertainment in the area which we greatly appreciated. He was genuinely personable, respectful and very professional. Having seen that I have mobility issues and walk with a cane, Steven even took it upon himself to assist us with taking the luggage cart to our room, even though he was very busy with his colleagues at the front desk. I truly appreciated his kindness. I would highly recommend this establishment to all who are planning to visit the Miami South Beach area, and hopefully you will have a chance to meet Steven and his staff. Lastly Angelica and Daniela reached out to us before we even arrived and were sure to accommodate us as Platinum Elite members and assisted us with experiencing a great vacation.

2026-08-28 • via Tripadvisor
S
Saleh • solo_traveller • us
10
2026-08-28 • via Nuitee
S
Sfphotocraft • Solo travel • New Hope, Pennsylvania
10
Great Choice in South Beach
Pros:

Great hotel choice in South Beach. I had a very comfortable room. Stylish and bright. Good location with a ton of restaurants nearby.
The staff was absolutely amazing. So friendly. I felt the room was a very good value.

2026-08-27 • via Tripadvisor
D
devanm683 • Business
10
Great
Pros:

Alexander was such a warm and friendly person in the morning. Very much enjoyed our time here. He was very clear. We’ll be back

2026-08-25 • via Tripadvisor
J
jerryaF5249JJ • Business
10
Kimpton Staff Rocks
Pros:

Alexander at front desk is the best! Always attentive and caring. Team members like this make a stay away from home so much better. Thank you.

2026-08-25 • via Tripadvisor
G
goddardcc • Couples • Plano, Texas
10
We loved it here
Pros:

Beautiful porch, lovely towels, everything was new, great shower with makeup mirror and vanity kit, safe, happy hour at roof top bar, nice large labels on sheet products. Negatives were the small room - no place to put luggage, no in-room coffee, too much fragrance in the body wash. Front desk staff and concierge were wonderful, very helpful.

2026-08-24 • via Tripadvisor
D
devontec382 • Family
10
The Perfect Shuttle Service
Pros:

Barry was my midday Freebie shuttle driver to South Beach from the Kimpton Palomar hotel and he was nothing short of a pleasure. He was very conversational and engaging. He opened and closed everyone’s doors and he even was integral in helping my mom & I navigate Miami while on vacay with his excursion recommendations. Barry was very prompt with our drop off and pickup. It was an overall great experience. He’s a very professional and great guy and anyone that rides with him is very fortunate.

2026-08-23 • via Tripadvisor
H
H5270SWjosephd • Solo travel
10
10/10
Pros:

Karina as the rooftop bartender was so personable and professional. I really enjoyed her service as well as the drinks! Property is as advertised, very content with the overall experience!!

2026-08-23 • via Tripadvisor