Hotel Penz West

Hotels
8.7 (1733 reviews)
Fürstenweg 183 , Innsbruck , at

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
High pricing
Coffee quality at breakfast could be improved

Categories

Cleanliness
8.63
Most reviews highlight clean and comfortable rooms.
Service
9.1
The staff is consistently described as friendly and helpful.
Location
9.14
Proximity to the airport and good transport links to the city center.
Room Quality
8.59
Rooms are mostly described as spacious and comfortable.
Amenities
8.62
Amenities mentioned include a good breakfast and spa area.
Value for Money
8.08
Some reviews indicate that prices are on the higher side.
Food and Beverage
8.63
Breakfast is positively mentioned, though some desire better coffee.
Overall Experience
8.8
General sentiment is highly positive with several reviews expressing delight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:56

Property Description

Modern and Elegant 4-Star Hotel: Situated just 4 km from the city centre, Hotel Penz West is a contemporary 4-star hotel located conveniently near Innsbruck Airport and the A12 motorway.

Top-Floor Spa Area: Guests can unwind in the complimentary spa area boasting stunning mountain views. Enjoy the Finnish sauna, steam bath, infrared cabin, and well-equipped gym, all with provided bathrobes.

Luxurious Accommodations: The spacious rooms feature satellite TV, marble bathrooms, and parquet flooring, ensuring a comfortable stay for all guests.

Experience relaxation and convenience at Hotel Penz West. Book now to enjoy free WiFi, parking, and access to premium amenities.

Important information:

The hotel restaurant is open from Tuesday to Saturday from 6 PM to 9:30 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1733 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
J
Jan couple nl
9
Zeer comfortabel. Super receptioniste. Heerlijke comfortabele kamer
Pros:

Ligging. Zeer comfortabel

Cons:

Niets.

2026-03-13 via Nuitee
M
Moricz family_with_children at
10
2026-03-13 via Nuitee
R
Rothel Gold extended_group im
9
The breakfast was great, receptionists are all helpful and approachable.
Pros:

The location was perfect 👌

Cons:

Maybe they could provide kettle, coffee ☕️ and tea bags in each room as a complementary to the guest.

2026-03-10 via Nuitee
T
Troels solo_traveller dk
10
2026-03-09 via Nuitee
K
Kari solo_traveller no
10
Pros:

Meget bra standard. Veldig vennlig og hjelpsom personal. Innholdsrik frokost. 4 min gangavstand til flyplass. Busstopp like ved.

2026-03-07 via Nuitee
J
Johannes couple de
7
2026-03-07 via Nuitee
D
dorothea extended_group nl
8
goede locatie bij vliegveld
Pros:

Ideaal al je de volgende ochtend vroeg moet vliegen, locatie 2 minuten lopen vanaf vliegveld

2026-03-02 via Nuitee
M
Michael solo_traveller de
8
2026-02-28 via Nuitee
E
Edwin couple nl
8
2026-02-26 via Nuitee
O
Olivier couple fr
8
2026-02-25 via Nuitee
M
Michaella family_with_children gb
10
Top quality airport hotel with very friendly staff, and a perfect location!
Pros:

The hotel is in the perfect location for the airport. A very convenient, but high standard airport hotel. The staff were so friendly and welcoming immediately on arrival and throughout our stay. Specifically, thank you to Asma and Sophie who were both great and very helpful.
Everything was spotlessly clean, we could not fault the evening meal in the restaurant, and breakfast was ideal too.
Would highly recommend!!

Cons:

Nothing!

2026-02-24 via Nuitee
E
Eduard extended_group nl
8
2026-02-24 via Nuitee
M
Maria couple nl
9
Zeer goed hotel. Het personeel is heel vriendelijk en behulpzaam.
Pros:

Het ontbijt is zeer uitgebreid. Allemaal verse producten. Overheerlijk.
Het diner was prima . Gezellige sfeer.

Cons:

Geen idee

2026-02-23 via Nuitee
E
Eliane family_with_children lu
9
Wir kommen wieder
Pros:

Super freundliches Personal-gute Betten, saubere Zimmer, gute Lage zu Bushaltestelle. Und ab 3 Nächten gratis Busfahrten.

Cons:

Wir waren sehr zufrieden mit dem Hotel und den Zimmern. Vielleicht ein Wasserkocher um event.Tee/ Kaffe im Zimmer zu machen wäre eine Idee

2026-02-22 via Nuitee
K
KrzysiekPe couple pl
10
Pros:

Hotel mimo tego, że jest w pobliżu lotniska, jest cichy i spokojny. Lądujące kilka razy dziennie samoloty są nawet miłą atrakcją. Wygodne pokoje, parking tuż przy hotelu (pod chmurką, ale dla podróżujących wysokim autem z boxem dachowym z nartami o wysokości przekraczającej 2,1 m to świetne rozwiązanie, bo w Innsbrucku wszystkie parkingi mają właśnie taką dopuszczalną wysokość). Przemiła obsługa,, o której czytaliśmy same dobre opinie, przepyszne, urozmaicone śniadania. Czystość, super, wygodne łóżka i niezawodne wi-fi. Piękne duże okna, przez które można podziwiać góry. Goście przy zameldowaniu otrzymują welcone cards, które umożliwiają poruszanie się komunikacją miejską i dają zniżki w wielu turystycznych atrakcjach Innsbrucku. Dziękujemy, to był bardzo miły wyjazd.

2026-02-22 via Nuitee
T
Taina couple fi
9
Hyvä hotelli lentokentän läheisyydessä yöpymiseen.
Pros:

We liked from the toilet and shower room.

Cons:

The living room was very common and ordinary.

2026-02-22 via Nuitee
I
Ines couple de
8
Pros:

Frühstück war gut

2026-02-14 via Nuitee
J
Joanne solo_traveller gb
10
Comfortable and good value for money
Pros:

Great location to the airport

Cons:

Nothing

2026-02-13 via Nuitee
K
Khalid family_with_children gb
9
2026-02-12 via Nuitee
M
mads family_with_children dk
8
2026-02-11 via Nuitee