Hotel Penz West

Hotels
8.7 (1728 reviews)
Fürstenweg 183 , Innsbruck , at

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Excellent breakfast
Cons:
High pricing
Coffee quality at breakfast could be improved

Categories

Cleanliness
8.63
Most reviews highlight clean and comfortable rooms.
Service
9.1
The staff is consistently described as friendly and helpful.
Location
9.14
Proximity to the airport and good transport links to the city center.
Room Quality
8.59
Rooms are mostly described as spacious and comfortable.
Amenities
8.62
Amenities mentioned include a good breakfast and spa area.
Value for Money
8.08
Some reviews indicate that prices are on the higher side.
Food and Beverage
8.63
Breakfast is positively mentioned, though some desire better coffee.
Overall Experience
8.8
General sentiment is highly positive with several reviews expressing delight.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:56

Property Description

Modern and Elegant 4-Star Hotel: Situated just 4 km from the city centre, Hotel Penz West is a contemporary 4-star hotel located conveniently near Innsbruck Airport and the A12 motorway.

Top-Floor Spa Area: Guests can unwind in the complimentary spa area boasting stunning mountain views. Enjoy the Finnish sauna, steam bath, infrared cabin, and well-equipped gym, all with provided bathrobes.

Luxurious Accommodations: The spacious rooms feature satellite TV, marble bathrooms, and parquet flooring, ensuring a comfortable stay for all guests.

Experience relaxation and convenience at Hotel Penz West. Book now to enjoy free WiFi, parking, and access to premium amenities.

Important information:

The hotel restaurant is open from Tuesday to Saturday from 6 PM to 9:30 PMGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: INN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 1728 reviews
Cleanliness: 8.63
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 8.8
I
Ines • couple • de
8
Pros:

Frühstück war gut

2026-02-14 • via Nuitee
J
Joanne • solo_traveller • gb
10
Comfortable and good value for money
Pros:

Great location to the airport

Cons:

Nothing

2026-02-13 • via Nuitee
K
Khalid • family_with_children • gb
9
2026-02-12 • via Nuitee
M
mads • family_with_children • dk
8
2026-02-11 • via Nuitee
A
Alexander • couple • it
8
2026-02-08 • via Nuitee
W
Werner • couple • nl
8
Very pleasant effective stay with lovely people
Pros:

Location to the airport. Friendly staff

Cons:

Nothing.

2026-01-30 • via Nuitee
C
Creina • solo_traveller • za
9
It was a really great stay.
Pros:

THe room was quiet and had everything I required except a kettle, that would have been super. The gym was fabulous and the breakfast very good indeed. I also loved its proximity to the airport.

2026-01-28 • via Nuitee
I
iwona • solo_traveller • pl
8
Pros:

sniadanie ok, b uprzejmy personel, dobra, wygodna sauna

Cons:

parking pod golym niebem , nie bylam pewna czy rzeczy jakie zostawiłam w samochodzie będa bezpieczne bo mozna bylo swobodnie wjezdzac i wyjeżdzac (barierka się podnosila)

2026-01-27 • via Nuitee
A
Andrea • couple • it
7
logistical convenience
2026-01-26 • via Nuitee
H
Hubert • extended_group • nl
7
Pros:

Close to airport

2026-01-26 • via Nuitee
M
Maxi • family_with_children • ar
10
2026-01-23 • via Nuitee
I
IOSIF • solo_traveller • gr
10
Pros:

ΦΙΛΙΚΟΤΑΤΟ ΠΡΟΣΩΠΙΚΟ ΠΕΝΤΑΚΑΘΑΡΟ ΠΟΛΥ ΩΡΑΙΟ ΚΑΙ ΠΛΟΥΣΙΟ ΠΡΩΙΝΟ ΠΑΡΚΙΝ ΧΩΡΙΣ ΧΡΕΩΣΗ

Cons:

ΤΙΠΟΤΕ

2026-01-23 • via Nuitee
K
Konrad • couple • at
8
Buchung, Hotel, Zimmer, Personal alles super
Pros:

Sehr freundliches Personal. Saubere gut ausgestattete Zimmer. Gute Erreichbarkeit mit dem Bus obwohl vom Zentrum etwas weiter weg.

Cons:

Hat alles gepasst. Zusatzfrühstück für mit 28,-€ finde ich etwas überteuert.

2026-01-19 • via Nuitee
J
Josef • couple • at
7
2026-01-19 • via Nuitee
V
Vincent • solo_traveller • gb
8
comfortable but had expected more (an open restaurant) for the price
Pros:

Comfortable, large room having a nice mountain view (quiet fridge, ok internet; good bed, bathroom); walking distance (5 mins) to airport; frequent bus connection (F) to city centre (10 - 15 mins).

Cons:

Chose this hotel, despite it being out of the centre and not close to shops / restaurants, because it had a restaurant (so I wouldn't have to travel by bus back and forth to the centre again to have dinner at night, when already tired from earlier daytime activities), but then learned upon arrival that the restaurant would be closed at night during my stay. Would have expected to be informed of this during booking.

2026-01-19 • via Nuitee
R
Raaf • family_with_children • nl
10
2026-01-19 • via Nuitee
S
Susanna • couple • se
3
Nära flyget men hotellet levde inte upp till förväntningarna
Pros:

Gångavstånd till flygplatsen

Cons:

Ne 1: I informationen på hotellrummet stod info om öppettider när hotellets restaurang hade öppet. När vi kom ner för söndagsmiddag fanns endast bar öppen - restauranger var stängd.
Nr 2 Vi fick inte ta med vår skidväska upp på rummet då det var förbjudet. Förvaring skedde i låst men för gästerna gemensamt förvaringsutrymme. För oss som hade både skidor och kläder i skidväskan blev det väldigt ogynnsamt!

2026-01-19 • via Nuitee
A
Amanda • couple • us
10
Just really appreciate a kind face after all the travel
Pros:

Kindness of staff and willingness to help

Cons:

NA

2026-01-19 • via Nuitee
E
Enrico • solo_traveller • ch
9
Pros:

Ich war rundum zufrieden mit dem Aufenthalt, vorallem das personal war in jedem Bereich sehr sehr freundlich.
Daas Frühstück liess für mich keine Wünsche offen, auch hier das Personal sehr freundlich und Aufmerksam.
Danke das Sie mir den Aufenthalt zur vollsten Zufriedenheit gemacht haben.

Cons:

Das trifft für mich zu, für mich war die Matraze ein wenig zu weich! habe aber trotzdem gut geschlafen.
Sonst alles Bestens.

2026-01-19 • via Nuitee
P
Patrizia • couple • at
10
2026-01-19 • via Nuitee