Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Fax/photocopying
Hot tub/Jacuzzi
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Great location
Clean and tidy rooms
Cons:
Issues with temperature in sauna and steam room
Poor food quality

Categories

Cleanliness
8.44
The place was really clean and tidy, especially the room.
Service
8.91
Staffs are very approachable but demonstrated some arrogance.
Location
9.45
Excellent location, close to downtown and the shopping strip.
Room Quality
8.4
Comfy beds, but improvement needed on amenities.
Amenities
7.93
Not all amenities worked as expected; sauna and steam room issues.
Value for Money
7.89
Basic value; perceived as overpriced for the service and amenities offered.
Food and Beverage
6.94
Restaurant food was terrible, and service was slow.
Overall Experience
8.41
Overall, it was a fantastic stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 04:38

Property Description

Luxurious Amenities
Indulge in relaxation at our hotel with a hot tub, steamroom, and sauna. Unwind after a day of adventure in Banff.

Delicious Dining Options
Savor a variety of delectable dishes at Carlito's Pizzeria, from mouthwatering pizzas to hearty burgers and fresh salads.

Convenient Facilities
Enjoy 24-hour front desk service, luggage and ski storage, and more. Your comfort and convenience are our top priorities.

Experience the ultimate stay in Banff at The Banff Inn. Book now to secure your unforgettable getaway.

Important information:

Please note, the property does not accept debit cards or pre-paid credit cards as a method of payment. A valid credit card is required at the time of booking. The hotel reserves the right to pre-authorize at least the first night's rate for validation purposes prior to the guest's arrival.

Children up to 12 years old stay free of charge in existing beds. Children older than 12, it will be charged CAD $15 per night.

A children's playpen is available free of charge upon request.

Please note there may be limited access to amenities and facilities until further notice.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CAD 20.95 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.3
Based on 2678 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.45
Room Quality: 8.4
Amenities: 7.93
Value for Money: 7.89
Food and Beverage: 6.94
Overall Experience: 8.41
E
Ed • extended_group • gb
9
Massively enjoyed it and would recommend
Pros:

Beautiful property a short walk from main downtown area with stunning scenery everywhere you look. Staff were friendly and helpful and the rooms well equipped and comfortable

2026-05-09 • via Nuitee
M
Marina • couple • gb
10
2026-05-09 • via Nuitee
M
Marina • couple • gb
10
2026-05-09 • via Nuitee
C
Christina • family_with_children • au
10
2026-05-04 • via Nuitee
M
Murat • extended_group • ca
8
Pros:

Doğa ve tesisler

2026-05-04 • via Nuitee
M
Mozhdeh • extended_group • ca
7
Overall it was comfortable and clean.
Pros:

It was average, clean, and comfortable.

Cons:

The location and coziness

2026-05-04 • via Nuitee
A
Anca0808 • solo_traveller • gb
9
Pros:

Had a great stay at Banff Inn and could easily return if chance given. What was original a 4x nights stay ended up in a full week. The staff are very attentive and helpful, the room view was top and overall facilities more than enough. Location is a comfortable walk to downtown.

Cons:

Nothing in the hotel/staff control but other guests not very considerate of others.

2026-05-03 • via Nuitee
N
Néstor • couple • cr
8
Muy cómodo. Con estar en casa.
Pros:

Buenas instalaciones. Personal amable. Muy cerca del downtown

2026-05-02 • via Nuitee
S
Szu Yao • extended_group • tw
10
2026-05-01 • via Nuitee
C
Churchill • couple • ca
3
2026-05-01 • via Nuitee
Y
Yin • couple • cn
8
和镇中心保持合适距离的性价比之选，出行方便又不会过于喧闹
Pros:

经典的美式酒店风格，进门就是大大的壁炉很温暖。前台小哥很热情也很友善，不像大城市人那么有距离感。房间装修不算新但干净整洁，基本设施都有。距离镇中心步行可达，停车也很方便，非主干道路边都可以停。楼下有餐厅营业到晚上11点，虽然不算多好吃但至少有个吃饭的地方。

Cons:

酒店没有拖鞋和瓶装水供应，暖气运行声音很响，间歇性发作且不知道如何关闭。

2026-05-01 • via Nuitee
K
Kara • extended_group • ca
10
Wonderful.
Pros:

Clean. Comfortable

2026-04-30 • via Nuitee
T
Tara • family_with_children • ca
7
2026-04-30 • via Nuitee
J
Jacques • solo_traveller • ca
4
Meh
Pros:

Location

Cons:

Loud noisy heater in the room

2026-04-29 • via Nuitee
R
Romana • solo_traveller • th
9
Pros:

I like the room .the room was clean and had a nice bed

2026-04-28 • via Nuitee
K
Kameko • couple • ca
9
2026-04-26 • via Nuitee
H
Hermione • solo_traveller • gb
7
Banff
Pros:

It was comfortable

Cons:

No breakfast

2026-04-25 • via Nuitee
G
Gerald Ma • extended_group • ph
9
2026-04-25 • via Nuitee
Y
Yiyun • solo_traveller • ca
10
Pros:

The facility, staff and view

2026-04-25 • via Nuitee
D
Dhillon • extended_group • ca
10
2026-04-24 • via Nuitee