Landmark Hotel Dallas - Addison

Hotels
•
RocketFuel (FR)
7.6 (425 reviews)
14975 Landmark Boulevard , Addison , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Decent breakfast
Cons:
Cleanliness issues
Room maintenance concerns

Categories

Cleanliness
6.31
Several complaints about cleanliness, including stains and bugs in the room.
Service
8.78
Staff were generally friendly and accommodating, despite some issues.
Location
8.32
Location mentioned positively; convenient for visiting nearby attractions.
Room Quality
6.77
Mixed reviews on room quality; several reports of issues with cleanliness and maintenance.
Amenities
7.3
Amenities like breakfast and pool rated positively, but maintenance concerns noted.
Value for Money
7.76
Good value for the price but had significant cleanliness issues.
Food and Beverage
7.81
Breakfast was better than expected with good variety.
Overall Experience
7.78
General sentiment is mixed; positive staff interaction but significant issues encountered.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 11:23

Property Description

Convenient Location
Located just 2 miles from Galleria Dallas Mall and a short drive from Texas Stadium, Best Western PLUS Addison Hotel offers easy access to popular attractions.

Comfortable Accommodations
Enjoy a cozy stay in rooms equipped with a microwave, refrigerator, and coffee maker. Select rooms even feature a convenient seating area for relaxation.

Great Amenities
Take advantage of the outdoor pool, free WiFi, business center, gym, and complimentary deluxe breakfast with a variety of options to start your day right.

Book your stay at Best Western PLUS Addison Hotel now for a perfect blend of comfort and convenience.

Important information:

Lobby renovations are expected to be completed by the end of March. Guests must be 21 years of age or older to make a reservation at the property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DAL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

7.6
Based on 425 reviews
Cleanliness: 6.31
Service: 8.78
Location: 8.32
Room Quality: 6.77
Amenities: 7.3
Value for Money: 7.76
Food and Beverage: 7.81
Overall Experience: 7.78
P
Payne • couple • us
10
2026-04-11 • via Nuitee
M
Matthew • couple • us
1
2026-04-11 • via Nuitee
P
Pedro • couple • us
10
2026-04-06 • via Nuitee
L
Lamon • solo_traveller • us
10
Pros:

The cleanliness of the rooms nice staff

Cons:

I loved everything about my stay here

2026-04-06 • via Nuitee
M
Mecheaux • couple • us
1
2026-04-04 • via Nuitee
J
Jose • family_with_children • us
1
Cons:

Estaba en construcción

2026-04-03 • via Nuitee
C
Christine • family_with_children • fr
2
Pros:

La literie confortable ainsi que la chambre spacieuse

Cons:

Hotel en travaux des poussières et du matériel partout
Pas de petit déjeuner alors qu il était compris dans le tarif
Nous étions 3 pour 3 nuits soit 9 petits déjeuner que nous n avons pas eu .pas de message pour prévenir c est vraiment pas correcte
Je ne recommande en aucun cas cet hôtel
Nous avons les photos

2026-04-01 • via Nuitee
P
Paul • couple • us
1
Pros:

The place was an absolute disaster

Cons:

Dirty. Customer service is non existent.

2026-03-30 • via Nuitee
F
French • couple • us
10
2026-03-30 • via Nuitee
U
Ugochukwu • solo_traveller • us
8
2026-03-27 • via Nuitee
R
Ronald • solo_traveller • us
4
Cons:

Room jacuzzi was dirty had to personally clean out
Tv had no wifi or any movie/streaming apps operational
Handful of random channels available

2026-03-22 • via Nuitee
D
Deannes • family_with_children • us
10
2026-03-13 • via Nuitee
C
Crane • couple • us
10
2026-03-09 • via Nuitee
E
Elizabeth • couple • us
7
Got what I paid for and thank God it was one night
Pros:

Clean bed nice clean restroom and very central location making commute easy

Cons:

The surfaces were stick and wasn’t informed of renovations happening in hotel so some places were not entirely safe to be

2026-03-08 • via Nuitee
C
Crane • extended_group • us
10
2026-03-07 • via Nuitee
J
Jeff • couple • us
3
Pros:

Nasty smelled a joke for the location

2026-02-23 • via Nuitee
U
Ugochukwu • solo_traveller • us
9
2026-01-29 • via Nuitee
T
Thomas • family_with_children • us
5
2026-01-28 • via Nuitee
C
Cheryl • family_with_children • us
8
Very bad
Cons:

Staff vert rude. Breakfast was a joke. There was no silverware, juice, milk, yogurt, fruit, or beagles. Had no maid service when asked for the sheets to be changed. Front desk called my room and told me i had to clean up the room myself and to jot return to the hotel every again.

2026-01-26 • via Nuitee
K
Kimberly • solo_traveller • us
7
Pros:

The renovation was much needed.

Cons:

Weather uncle inclement, so no staff available to clean anything.

2026-01-26 • via Nuitee