Hotel Elms Christchurch, an Ascend Collection Hotel

Hotels
•
Ascend Collection
8.7 (1539 reviews)
456 Papanui Road , Christchurch , nz

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Good amenities
Cons:
Issues with room decor
Some food quality concerns
Uncomfortable bed in one review

Categories

Cleanliness
8.59
Several reviews noted cleanliness positively, but some rooms had issues like a broken toilet seat.
Service
9.26
Staff were consistently praised for being friendly and helpful.
Location
9
Convenient location close to food options and attractions, with some concerns about accessibility.
Room Quality
8.45
Mixed reviews, with some rooms described as tired or uncomfortable.
Amenities
8.78
Amenities such as on-site restaurant and complimentary drinks were well received.
Value for Money
8.74
Generally considered good value, though some felt prices were high for certain offerings.
Food and Beverage
7.79
Feedback indicated mixed satisfaction with restaurant food, particularly desserts.
Overall Experience
8.96
Most reviews were positive about the experience, expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Convenient Location
Hotel Elms Christchurch boasts free WiFi and is conveniently located near Northlands Mall, offering 150 shops and entertainment options. Explore nearby attractions like Canterbury Museum and Horncastle Arena.

Meeting Facilities
With 2 meeting rooms accommodating up to 250 guests, this hotel is perfect for events and conferences. Enjoy on-site dining at the restaurant and relax in well-equipped guest rooms featuring modern amenities.

Accessible Amenities
Guests can make use of laundry facilities, internet kiosk, and airport shuttle service. Whether visiting for leisure or business, Hotel Elms Christchurch ensures a comfortable stay with easy access to key destinations.

Book your stay at Hotel Elms Christchurch for a memorable experience in Christchurch, New Zealand.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.

When booking more than 4 or more rooms, different policies and additional supplements may apply.

Renovation work is done from 08:30 to 17:00 daily. The lobby, restaurant and some rooms are under renovation.

Please note that construction work is going on nearby and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1539 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9
Room Quality: 8.45
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.96
H
Hartwig • solo_traveller • de
8
2026-04-15 • via Nuitee
Y
Yichang • family_with_children • us
8
Great place for brief stay before airport departure.
Pros:

Close to the airport, easy parking, 20 minutes' drive to the city centre. A great choice for a brief stay before catching the flight. The staff was nice and kind.

Cons:

Facilities are around average, a bit outdated. The breakfast is not included by default and is a bit pricy.

2026-04-14 • via Nuitee
K
kiran • solo_traveller • in
8
2026-04-14 • via Nuitee
L
Lachlan • couple • nz
10
2026-04-14 • via Nuitee
L
Lakshmi Sujana • solo_traveller • au
7
2026-04-13 • via Nuitee
C
Carin • solo_traveller • za
10
Pros:

Lovely accommodation.

Cons:

No complaints at all.

2026-04-13 • via Nuitee
K
Kylie • couple • nz
8
2026-04-12 • via Nuitee
C
Carlos Alexandre • solo_traveller • us
8
Pros:

Great location, staff welcoming

Cons:

Bathroom was dirty, found bandages on the shower, moldy dots. Bed was ok, but should be firmer, for more comfort.

2026-04-12 • via Nuitee
R
Robin • couple • nz
9
2026-04-12 • via Nuitee
T
Toni • solo_traveller • au
10
Our Favourite Hotel In Christchurch
Pros:

This Hotel was lovely. It felt comfortable while being stylish, clean and classy. The gardens outside set a beautiful tone. The restaurant looked and smelt wonderful, unfortunately we didn't have time to eat there. There were too many local places to eat. After four nights stay we still didn't get to try everywhere. The room was clean and modern. The beds were plush and we could have slept all day. The reception staff were friendly, professional and likeable.The in-house laundry was very handy. The bodywash, moisturiser etc provided was nice and smelt lovely. We will stay here each time we visit Christchurch.

Cons:

It would have been nice to have a toaster or small microwave. Our body wash ran out after two days and wasn't replaced. These were small things, we were more than happy with our stay.

2026-04-12 • via Nuitee
C
Chacko • family_with_children • nz
5
Cons:

Staff behaviour was not present fully, especially manager on duty.

2026-04-10 • via Nuitee
S
Suchaporn • extended_group • th
9
2026-04-10 • via Nuitee
D
Donald • solo_traveller • au
9
Excellent
Pros:

Well presented, clean and professional

2026-04-09 • via Nuitee
R
Raffills • couple • nz
9
2026-04-09 • via Nuitee
A
Aaron • solo_traveller • nz
9
Overall was really good food was fantastic
Pros:

Room was comfortable

Cons:

The shower was dated with low pressure

2026-04-09 • via Nuitee
J
Julie • couple • nz
9
We really enjoyed our stay, thank you
Pros:

Lovely quiet location with great parking
Friendly staff

Cons:

Shower over a bath

2026-04-09 • via Nuitee
P
Peter • couple • au
9
2026-04-08 • via Nuitee
G
Gary • couple • gb
10
Wonderful comfortable place
Pros:

Clean modern facilities, helpful staff

Cons:

The bar closed a little early

2026-04-08 • via Nuitee
D
Donna • couple • nz
9
2026-04-07 • via Nuitee
B
Brenda • family_with_children • nz
10
Pros:

Clean

2026-04-07 • via Nuitee