Hotel Elms Christchurch, an Ascend Collection Hotel

Hotels
Ascend Collection
8.7 (1465 reviews)
456 Papanui Road , Christchurch , nz

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean
Friendly staff
Convenient location
Good amenities
Cons:
Issues with room decor
Some food quality concerns
Uncomfortable bed in one review

Categories

Cleanliness
8.59
Several reviews noted cleanliness positively, but some rooms had issues like a broken toilet seat.
Service
9.26
Staff were consistently praised for being friendly and helpful.
Location
9
Convenient location close to food options and attractions, with some concerns about accessibility.
Room Quality
8.45
Mixed reviews, with some rooms described as tired or uncomfortable.
Amenities
8.78
Amenities such as on-site restaurant and complimentary drinks were well received.
Value for Money
8.74
Generally considered good value, though some felt prices were high for certain offerings.
Food and Beverage
7.79
Feedback indicated mixed satisfaction with restaurant food, particularly desserts.
Overall Experience
8.96
Most reviews were positive about the experience, expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 17:41

Property Description

Convenient Location
Hotel Elms Christchurch boasts free WiFi and is conveniently located near Northlands Mall, offering 150 shops and entertainment options. Explore nearby attractions like Canterbury Museum and Horncastle Arena.

Meeting Facilities
With 2 meeting rooms accommodating up to 250 guests, this hotel is perfect for events and conferences. Enjoy on-site dining at the restaurant and relax in well-equipped guest rooms featuring modern amenities.

Accessible Amenities
Guests can make use of laundry facilities, internet kiosk, and airport shuttle service. Whether visiting for leisure or business, Hotel Elms Christchurch ensures a comfortable stay with easy access to key destinations.

Book your stay at Hotel Elms Christchurch for a memorable experience in Christchurch, New Zealand.

Important information:

Please note that there is a 2% surcharge when you pay with a credit card.

When booking more than 4 or more rooms, different policies and additional supplements may apply.

Renovation work is done from 08:30 to 17:00 daily. The lobby, restaurant and some rooms are under renovation.

Please note that construction work is going on nearby and some rooms may be affected by noise.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CHC

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1465 reviews
Cleanliness: 8.59
Service: 9.26
Location: 9
Room Quality: 8.45
Amenities: 8.78
Value for Money: 8.74
Food and Beverage: 7.79
Overall Experience: 8.96
C
Cailin couple gb
9
Great stay, clean and sophisticated and good value for money
Pros:

The cleanliness

Cons:

Walls a bit thin

2026-03-28 via Nuitee
T
Trevor couple au
7
Fit for purpose but the cost were way above what the facility was worth.
Pros:

Parking, staff. Restaurant as part of the facility

Cons:

Bit old and worn.

2026-03-27 via Nuitee
W
Wendy family_with_children nz
9
2026-03-26 via Nuitee
V
Victoria couple nz
6
Pros:

Very clean, and friendly staff! Great location!

Cons:

The room we had had outside lights shining through the window all night, the other guests were yelling in the hallways at 10pm and also 3am. So for the price we paid, we didn’t feel very happy

2026-03-26 via Nuitee
H
Harsh couple ca
9
2026-03-25 via Nuitee
M
megan solo_traveller nz
8
2026-03-25 via Nuitee
M
Minette solo_traveller gb
8
Pros:

Reasonably priced

Cons:

Not central enough

2026-03-25 via Nuitee
S
Shalisa couple au
7
2026-03-24 via Nuitee
G
Gail solo_traveller au
8
2026-03-24 via Nuitee
S
Stephen couple gb
9
Excellent room and very helpful staff.
Pros:

Everything spacious and clean. Evening meal extremely good.

Cons:

Breakfast was below average.

2026-03-24 via Nuitee
T
Thorsten Grams solo_traveller de
9
Good accomodation between town center and airport
Pros:

Parking available nin front of hotel, restaurants in walking distance and in the hotel, bar in the hotel, room was ok, nice bathroom

Cons:

room size medium

2026-03-23 via Nuitee
A
Aidan couple nz
8
2026-03-22 via Nuitee
A
Alexandra solo_traveller nz
7
2026-03-21 via Nuitee
G
Georgina couple nz
10
2026-03-20 via Nuitee
M
Melanie couple au
9
Pros:

As the hotel is out of the CBD, access and parking were easy. The restaurant was convenient. Our room was clean and comfortable.

2026-03-20 via Nuitee
M
MelanieLovell couple nz
8
Comfortable and modern
Pros:

Nice place to stay. It was all very comfortable and clean.

Cons:

There weren't many nice cafes or shops in the area. But nothing wrong with the hotel.

2026-03-19 via Nuitee
Y
yongrong family_with_children cn
5
Pros:

因为看错下单,三分钟后就不可退订,好不容易答应改期,还需要另外收费,这是我新西兰17天自驾游住宿里性价比最差的一天!

Cons:

性价比和对待顾客的态度

2026-03-18 via Nuitee
M
Mel couple nz
10
2026-03-17 via Nuitee
B
Brad family_with_children ca
8
Pros:

Comfortable rooms, great facilities, and delightful staff. A nice stay all around with no disappointments. .

Cons:

Not great value if compared with Auckland hotels.

2026-03-16 via Nuitee
A
Alex family_with_children nz
9
2026-03-15 via Nuitee