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Luxury in the Heart of Boston's North End
In-Room Spa Services and Eco-Friendly Amenities
Indulge in relaxation with in-room spa services while staying eco-conscious in our luxury hotel.
State-of-the-Art Fitness Center and Complimentary Morning Beverage Service
Stay active at any hour with our 24-hour gym, and start your day right with our complimentary morning coffee and tea service.
Convenient Location near TD Garden and North Train Station
Enjoy easy access to top sports events at TD Garden and seamless travel connections at North Train Station.
Experience luxury and convenience at The Onyx Boston Downtown - book your stay now!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
WiFi is available in all areas and is free of charge.
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets are allowed. Charges may be applicable.
When booking more than 9 rooms, different policies and additional supplements may apply.
Private parking is possible at a location nearby (reservation is not needed) and costs USD 65 per day.
Ubicación y diseño
Insólito que cobren por un par de botellas de agua. Ruido en la noche desde la calle.
Location location location. We went to a concert at the Garden, and everything we needed was within walking distance.
Everyone wanted to get there at the same time, and there was only one valet. He was doing a wonderful job, but he could have used some help.
Location and comfort of beds
Parking was high
Centrally located
The room was super clean, and overall, quite comfortable! Everything we needed was in the room (including a bathtub, nice coffee maker, and mini fridge), and the staff was very pleasant. The bathroom in particular was nicely decorated and quite spacious for a hotel.
One of the mattresses was slightly tilted, so my head was at a subtle angle. We found the food in the restaurant expensive for the quality (and the service during the day was slow). Nothing else negative to say!
Clean, close to td arena
The size of the room , I booked a king size bed about 1 month before my stay payed in advance , when I got there they told me they only had 2 single beds left !!!!!!!!!! They told me they would refund me my 200 extra , but I had to contact you first , which has been very difficult
The price does not match the quality you get- over priced for poor quality. Beds are the most uncomfortable beds I’ve ever slept in. Comforters are thin, mattress is extremely hard it feels like you’re sleeping on wood planks, pillows are flat and SO uncomfortable. You cant keep your blinds open because the windows look directly into other people’s rooms. Restaurant menu has minimal options. Valet was chaotic and confusing. Definitely one of the worst hotels I’ve stayed in in Boston, unfortunately. I was really looking forward to a weekend away at a “nice” hotel.
nothing. bad staff
badd staff bad service in general. hidden fees
The room and the beds were very comfortable. The decor was fantastic and we had everything we needed, even though it was a smaller space.
The neighborhood is an issue. I was disappointed that nearly everything on Portland Street was closed down, and there were homeless people and drug users walking the street and adjoining streets. I know this is a Boston problem, but the area around the hotel felt unsafe at night.
Very classy, quiet, cleanliness, valet, affordable and the location is ideal for TD Garden events.
Nothing all was wonderful- although wish there was a pool.
The staff were excellent!
Rooms lack a proper microwave and tea kettle. This makes traveling for work expensive and difficult. I'm not the type to eat out constantly. For the cost of the rooms they should provide some way to reheat a drink or cook a meal.
Parking was expensive
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