Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Exceptional service
Delicious breakfast
Great amenities
Cons:
Cleanliness issues
Room quality varied

Categories

Cleanliness
7.46
There were complaints about dirty carpets and substandard room cleanliness.
Service
9.93
The staff provided exceptional service and were very helpful throughout the stay.
Location
9.47
Conveniently located near main sights while remaining peaceful.
Room Quality
7.92
Some rooms were reported to be dirty and had issues, but others were comfortable and well-equipped.
Amenities
9.45
Excellent amenities, including a great spa area.
Value for Money
8.91
Overall value perceived as good, despite some cleanliness issues.
Food and Beverage
9.96
Breakfast was rich, varied, and very well presented.
Overall Experience
8.93
Overall a very positive experience with some notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-14 09:38

Property Description

Luxurious Accommodation in the Heart of Prague

The Elegant Spa Area at NH Collection Prague Carlo IV offers a serene escape with an indoor pool, hot tub, sauna, massages, and Turkish bath.

Unique Blend of Modern and Historical Architecture sets this hotel apart, with individually furnished contemporary rooms in the modern building and high ceilings with 19th-century décor in the historical part.

Indulge in Culinary Delights at the 1890 Restaurant & Bar, serving modern Czech and international cuisine in an elegant and historic setting.

Experience the best of Prague with Free WIFI, secured private parking, a business centre, and concierge services available for your convenience.

Book now to immerse yourself in luxury and history at NH Collection Prague Carlo IV.

Important information:

"Electric car charger on-site (CZK 790/charge + CZK 100/hour parking or CZK 990/day; subject to availability and cannot be reserved)"
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg.
A charge of 870 CZK per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is needed) and costs EUR 41 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 3891 reviews
Cleanliness: 7.46
Service: 9.93
Location: 9.47
Room Quality: 7.92
Amenities: 9.45
Value for Money: 8.91
Food and Beverage: 9.96
Overall Experience: 8.93
A
Aisha Miriam couple gb
9
2026-03-13 via Nuitee
7
705natalijam Family Paphos, Paphos District
10
Highly recommended
Pros:

Our stay was amazing. The food was delicious, the room had everything we needded, and on tyop of everyting hotel staff, so helpful and friendly.

2026-03-12 via Tripadvisor
T
Tatiana solo_traveller at
9
2026-03-11 via Nuitee
C
charlesl844 Couples Wetherby, Leeds, West Yorkshire, England
10
Great stay in a fabulous hotel, in an amazing city.
Pros:

We stayed in this wonderful hotel for three nights/four days and it was fabulous - probably the best city break we've ever had. Lovely clean and fully equipped rooms that were surprisingly quiet and comfortable. The food (breakfasts and dinners) was first class, and to have a violinist and harpist playing modern music at breakfast was a delight. The spa is SO relaxing - a beautiful, calm space but make sure you book treatments before you arrive as it's very popular. The staff are lovely too - helpful, knowledgeable and extremely competent.
All in all, a really great stay in a fabulous hotel in an amazing city.

2026-03-10 via Tripadvisor
T
Tatiana couple at
9
2026-03-10 via Nuitee
K
Kris solo_traveller be
9
Pros:

Het ontbijt

Cons:

Niks

2026-03-10 via Nuitee
K
Kerry Cooper couple gb
10
5* Hotel with 5*Facilities & Service
Pros:

The NH Collection Prague Carlo IV is delightful. The entrance lobby is a grand in person as it is in the photographs. The staff were very welcoming, facilities were great, we loved the pool and spa. Due to a couple of issues with the original room we booked, we were moved to a different part of the hotel which was stunning. The bar and breakfast service and facilities were superb. Maria (I did not get her role within the hotel, probably guest relations) was outstanding, she went above and beyond to ensure that the latter part of our stay was perfect. We were immensely grateful, it made our stay one to remember, thank you so much.

Cons:

We had to leave and weren't able to stay longer. We had a few issues with the heating in our room and with the plumbing in the bathroom. As mentioned above these were rectified and more than compensated by the hotel.

2026-03-09 via Nuitee
B
Briendo couple fr
10
Pros:

La piscine et ses abords

2026-03-08 via Nuitee
E
Eva solo_traveller se
8
Toppenhotell!
Pros:

Fick tidigare incheckning och uppgraderat rum. Älskar att man fick vara i Spaet så
länge man ville. Jättefint rum med bekväma sängar. Fantastisk frukost, nog den bästa jag ätit på ett hotell!

Cons:

Det var ganska lyhört så jag låg vaken till efter midnatt pga festande gäster.
Lite för varm bastu för min smak (90grader C)

2026-03-08 via Nuitee
E
Emilie family_with_children fr
9
Superbe séjour. Je conseillée vivement
Pros:

Tout était parfait

Cons:

Rien

2026-03-08 via Nuitee
A
Andrew couple gb
9
Really enjoyable stay. Great breakfast and a lovey dinner. Great location for us close to rail station and also old town
Pros:

Very very nice hotel
Lovely staff
Excellent food
Very clean

Cons:

Nothing

2026-03-07 via Nuitee
S
Sarah couple gb
10
2026-03-07 via Nuitee
G
Gregor family_with_children fr
9
Merveilleux séjour
Pros:

Le personnel était très à l'écoute. Les chambres très propres, les lits très confortables. Le petit déjeuner ne laissait rien à désirer. L'emplacement de l'hôtel est idéal pour visiter la ville.

Cons:

J'ai mis va voiture dans le parking de l'hôtel, il fallait laisser la clé à la réception, c'était embêtant, chaque fois que je devais avoir accès à mon véhicule il fallait demander la clé et quelqu'un vous accompagnait, cela prenait bien sur beaucoup trop de temps pour une banalité.

2026-03-07 via Nuitee
S
Solomiya extended_group ua
10
2026-03-06 via Nuitee
O
Olga couple at
10
Absolutely stunned!
Pros:

Thank you Christina for taking a best care of us and making our stay unforgettable!

2026-03-06 via Nuitee
J
Jeremy couple ch
10
I’ve stayed at Carlo IV half a dozen times and every time the stay has been outstanding.
Pros:

Fantastic spa, great central location, incredible staff

2026-03-06 via Nuitee
M
Menoni solo_traveller it
8
2026-03-05 via Nuitee
W
Wood couple gb
10
Pros:

Perfect position and close to everything. The hotel is beautiful the staff are incredibly helpful and it’s incredibly relaxing. Was there for my honeymoon and I’m glad this is where we went anytime we return this is the place we would be looking to stay at again

2026-03-05 via Nuitee
X
Xabier couple ie
10
2026-03-04 via Nuitee
A
Alice family_with_children it
10
Tutto perfetto solo che la mia camera tripla è costata, in proporzione, molto più di quella doppia della mia amica
Pros:

Tutto

Cons:

Niente

2026-03-03 via Nuitee