Cadillac Hotel & Beach Club, Autograph Collection

Hotels
Autograph Collection
8.4 (893 reviews)
3925 Collins Avenue , Miami Beach , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Nice pool area
Friendly staff
Cons:
Poor customer service
Room quality issues
Claims of booking discrepancies

Categories

Cleanliness
7.93
Some reviews suggest cleanliness issues related to room conditions.
Service
8.4
Mixed feedback with positive mentions of specific staff but general complaints about customer service.
Location
9.44
Multiple reviews highlight the great beach location and good vibes.
Room Quality
7.39
Complaints about rooms not matching reservations and issues with amenities.
Amenities
8.92
General positive sentiment about the pool and beach bar.
Value for Money
7.88
Feedback suggests discrepancies with pricing and room types.
Food and Beverage
8.43
Positive comments about food but some criticism regarding value.
Overall Experience
8.8
Overall sentiment reflects both good and bad aspects, leading to a fair experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:22

Property Description

Oceanfront Location and Luxury Amenities
Experience direct access to the Atlantic Ocean and enjoy the convenience of being just 5 minutes away from vibrant South Beach. The hotel boasts both family-friendly and adults-only pools, 3 restaurants to satisfy your cravings, and complimentary WiFi throughout the property.

Modern Rooms with Spectacular Views
Indulge in the spacious rooms adorned with modern and bright designs, offering stunning city or ocean views. Each room is equipped with coffee-making facilities and a 42-inch flat-screen TV for your entertainment.

Relaxation and Convenience
Unwind in the hotel's hot tub surrounded by lush tropical landscapes or stay active in the well-equipped gym. Take advantage of the full-service business center and laundry facilities during your stay.

Book now to experience the perfect blend of luxury and comfort at Cadillac Hotel & Beach Club, Autograph Collection.

Important information:

Please note that not all rate programs include breakfast and that all breakfast packages, regardless of the room type, include a maximum of 2 breakfasts per night.

Please note the destination fee includes:
- 2 beach chairs
- Bike rental
- Beach games
- Shoe shine
- WiFi
- International newspapersGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 49 per day.

Location

Guest Reviews

8.4
Based on 893 reviews
Cleanliness: 7.93
Service: 8.4
Location: 9.44
Room Quality: 7.39
Amenities: 8.92
Value for Money: 7.88
Food and Beverage: 8.43
Overall Experience: 8.8
A
Aliza solo_traveller il
8
2026-07-03 via Nuitee
D
diana518518 Friends getaway Los Angeles, California
10
Fantastic Hotel in Miami
Pros:

Absolutely love this hotel in Miami - the rooms are beautiful and big / nothing like other rooms in Miami! The bathrooms are massive too. The pool is absolutely beautiful and Sharaynae goes above and beyond to make sure you have a great experience - constantly checking with you and taking care of everything. Can’t wait to stay here again!! The breakfast is amazing too.

2026-07-01 via Tripadvisor
N
Navigate298895 Family Philadelphia, Pennsylvania
10
Great experience and service!
Pros:

Sharaynae was great and had amazing service at the pool! Thank you for making our trip special with my family!

2026-07-01 via Tripadvisor
M
mcbreartyk Friends getaway
10
Service
Pros:

Sharaynae was great, thank you!

2026-07-01 via Tripadvisor
M
Márcia Regina extended_group br
5
Pelo valor que foi pago entrega pouco
Pros:

Localização

Cons:

Banheiro estragado

2026-07-01 via Nuitee
Y
yousraw901 Friends getaway
10
Amazing
Pros:

Location is great on the beach and the pool is nice

They provide free yoga classes at 8 am or 9 am on weekends. Today i had a session with Gabriel and it was great

2026-06-30 via Tripadvisor
M
MDEMoraes Business Sao Paulo, State of Sao Paulo
4
Never Again
Pros:

Really poor service, lost laundry several times, SEVERAL, usually too busy for room service, absolutely over priced.

2026-06-28 via Tripadvisor
E
Eser solo_traveller tr
7
2026-06-27 via Nuitee
C
carolina solo_traveller ar
7
2026-06-26 via Nuitee
C
Cecilia solo_traveller co
10
Gran opcion en Miami Beach
Pros:

Todo super y un muy buen Desayuno

Cons:

Todo estuvo genial

2026-06-25 via Nuitee
D
D9175TObeny Couples
10
Sharaynae was an excellent server
Pros:

Sharaynae helped out a lot with serving drinks!

2026-06-19 via Tripadvisor
W
wenxinl2023 Couples
10
Great experience
Pros:

Sharaynae was our server and absolutely amazing. The pools are chill and they brought us pina colada samples and water constantly.

2026-06-19 via Tripadvisor
C
Curious47763699267 Business
10
Thanks for Sharaynae
Pros:

Sharaynae is very nice, friendly and amazing staff,

2026-06-19 via Tripadvisor
H
hannahhO9985RI Solo travel
10
Great pool
Pros:

Angelo was great. Loved getting a day pass and reading a whole book by the pool.

2026-06-18 via Tripadvisor
R
R5736ABkevinb Business
8
Nice poolside visit
Pros:

Consisted of setting up towels poolside. Brought water, refreshment and menu. Pleasant young lady named Nae

2026-06-18 via Tripadvisor
D
douglasnj Business Cheshire, Connecticut
10
Cadillac Beach Hotel and Resort
Pros:

Nae was awesome and very attentive to all our needs at the adult pool. Great personality.

2026-06-18 via Tripadvisor
T
Trail33859924059 Couples
2
Overcharge on cards. Need my money back.
Pros:

I paid for my hotel which was a total of $1,680 and change on Feb 21, 2026 for a trip that was June 10-15, 2026 (5 nights total). I paid through a 3rd party which the guy who checked us in said it. I always use my credit card for incidentals because ill get that back and it was $750 for that. When it was time for check out I was charged $1,259 for taxes,resort fees. I paid that with my debit card. I thought it was crazy but its Miami im thinking and also I had to get to airport so I said ill review the invoice when I sit. When I saw invoice I saw “accommodation charge.” The accommodation charge was $100 plus for each night and I found it strange to even be on there. I called Marriott Bonvoy customer service line because Cadillac accounting never answered….and the lady from Marriott Bonvoy said they charged me for the rooms all over again and they were not supposed to do that. So I called Cadillac and mentioned accommodation charge and how I had already paid in advance. When she checked she said I was not supposed to been charged those accommodation fees and will be refunded $1,003. So she said my credit card ending in numbers and I said no I paid the fees with

2026-06-17 via Tripadvisor
L
lynnc78 Family
2
If you like the hotel room at 75, this is your place. If not, stay away!
Pros:

The AC does not work. It’s been at a constant 75 and we were told the engineers were aware of the issue and it would be fixed in an hour. 4 hours later, same temp. They told us they’d move us to a new room in the other tower, so is spent the afternoon packing up everything only to get to the new room and it’s 75 too. Thought if we turn it down and head out to dinner, it would adjust, but just got back and it’s still at 75 (thermostat has been set to 67 for 3 hours, drapes closed). Why did I pack up and change rooms? We are Titanium members and called Marriott and we can move hotels, but at our cost! Ridiculous! It’s 8pm and the room temp has not gone down!

2026-06-15 via Tripadvisor
M
Mari- There solo_traveller de
9
2026-06-15 via Nuitee
B
Botwinick extended_group us
7
it was a nice experience
Pros:

location was good an view was gorgeous

Cons:

we paid for a larger room, it should have been bigger and had a couch area

2026-06-15 via Nuitee