Courtyard Chicago Downtown/Magnificent Mile

Hotels
•
Courtyard by Marriott
8.8 (930 reviews)
165 East Ontario Street , Chicago , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean Rooms
Friendly Staff
Great Location
Cons:
Room Quality Issues
High Parking Fees

Categories

Cleanliness
9.01
Room clean and comfortable as per multiple reviews.
Service
9.48
Staff very friendly and supportive based on positive feedback.
Location
9.52
Excellent location mentioned across several reviews.
Room Quality
7.47
Issues with pullout beds and room views mentioned negatively.
Amenities
8.5
Complained about missing towels and no complimentary water bottles.
Value for Money
8.46
Parking fee highlighted as expensive, affecting overall value perception.
Food and Beverage
9.01
Food quality was positively noted.
Overall Experience
8.98
Overall positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:38

Property Description

Stunning Views and Convenient Location

Indulgent Amenities
The hotel boasts an indoor pool for relaxation, a Starbucks Café for your coffee fix, and an on-site restaurant offering delicious meals. Each room is equipped with a seating area, tea/coffeemaker, and a satellite flat-screen TV with free Internet access.

Fitness and Dining Options
Guests can stay active at the well-equipped gym or unwind by the fireplace in the lobby area. Room service is available, and the Copper Fox Gastropub serves up mouthwatering Chicago-centric dishes. Vending machines offer quick snacks and beverages for your convenience.

Easy Access to Attractions
Located just minutes away from O’Hare and Midway Airports, and a stone's throw from Navy Pier, the Courtyard Chicago Downtown/Magnificent Mile is the perfect base for your Windy City adventures. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are advised to call the hotel directly about parking information.

Please be advised that all guests must be 21 years or older to reserve a room. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs USD 59 per day.

Location

Guest Reviews

8.8
Based on 930 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
S
Sharon • solo_traveller • us
9
2026-02-12 • via Nuitee
F
Fe • family_with_children • ph
10
Pros:

everything

Cons:

non

2026-02-12 • via Nuitee
R
Rosalba • couple • us
9
2026-02-09 • via Nuitee
L
Laura E • extended_group • us
8
Overall it was a pretty good stay
Pros:

Location was very convenient if you like to enjoy Magnificent Mile downtown area; room was very spacious , parking was also connected to the hotel building with easy access.

2026-02-09 • via Nuitee
K
Khrystyna • extended_group • us
10
2026-01-30 • via Nuitee
L
Lindsey • extended_group • us
10
2026-01-29 • via Nuitee
J
Julian • family_with_children • ar
8
Pros:

Las habitaciones son espaciosas. La ubicación.es lo mejor

Cons:

Un ascensor no andaba, así que se atrasaba un poco todo.
El hotel es muy los cost, para mi gusto, con precio high end.

2026-01-22 • via Nuitee
A
Amanda • family_with_children • us
1
Overpriced
Pros:

Location was ok.

Cons:

Bed was extremely uncomfortable hard like a brick. No hot water, restaurant attached was overpriced and generally the room was dated.

2026-01-20 • via Nuitee
E
Ekaterina • couple • us
8
2026-01-20 • via Nuitee
K
Karen • extended_group • us
9
2026-01-19 • via Nuitee
O
Oun • family_with_children • us
9
Great location, wonderful staff, nice clean room with a pool.
Pros:

The staff were friendly and courteous, the location was great - within walking distance of many things.

Cons:

The water pressure could have been stronger and the drain was slow. I would have liked to receive complimentary water bottles.

2026-01-19 • via Nuitee
D
Diaria • extended_group • us
9
Great stay
Cons:

I didn’t like that housekeeping never came into our room

2026-01-19 • via Nuitee
M
Megan • family_with_children • us
8
Great location, helpful associates, great value!
Pros:

Pool, location, staff, value

Cons:

elevator,

2026-01-19 • via Nuitee
D
Deborah • family_with_children • us
8
Cons:

Lighting in room was poor especially in the bathroom. Sink area very small.

2026-01-19 • via Nuitee
A
Agnieszka • extended_group • pl
8
2026-01-19 • via Nuitee
B
Bfaught1979 • family_with_children • us
6
2026-01-17 • via Nuitee
E
Estela • couple • us
10
Pros:

Staff very atentive. Very comfortable accommodations. Excelent location. We had an amazing time.

2026-01-16 • via Nuitee
I
Isaiah Davis • solo_traveller • us
8
Pros:

The people

Cons:

The room was small for the price.

2026-01-16 • via Nuitee
D
Dziwak • couple • pa
7
Great location mind the accesible rooms
Pros:

Location value and gym are wow

Cons:

We hoy an accesible room
With a bathroom thatdid not dragón and got flooded - they repaired almost 24 hs into our stay - it was quite unconfortable

2026-01-10 • via Nuitee
S
SAMIA • family_with_children • fr
6
Très moyen
2026-01-08 • via Nuitee