Courtyard Chicago Downtown/Magnificent Mile

Hotels
•
Courtyard by Marriott
8.8 (1027 reviews)
165 East Ontario Street , Chicago , US
+1 312-573-0800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Clean Rooms
Friendly Staff
Great Location
Cons:
Room Quality Issues
High Parking Fees

Categories

Cleanliness
9.01
Room clean and comfortable as per multiple reviews.
Service
9.48
Staff very friendly and supportive based on positive feedback.
Location
9.52
Excellent location mentioned across several reviews.
Room Quality
7.47
Issues with pullout beds and room views mentioned negatively.
Amenities
8.5
Complained about missing towels and no complimentary water bottles.
Value for Money
8.46
Parking fee highlighted as expensive, affecting overall value perception.
Food and Beverage
9.01
Food quality was positively noted.
Overall Experience
8.98
Overall positive experience despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 01:38

Property Description

Stunning Views and Convenient Location

Indulgent Amenities
The hotel boasts an indoor pool for relaxation, a Starbucks Café for your coffee fix, and an on-site restaurant offering delicious meals. Each room is equipped with a seating area, tea/coffeemaker, and a satellite flat-screen TV with free Internet access.

Fitness and Dining Options
Guests can stay active at the well-equipped gym or unwind by the fireplace in the lobby area. Room service is available, and the Copper Fox Gastropub serves up mouthwatering Chicago-centric dishes. Vending machines offer quick snacks and beverages for your convenience.

Easy Access to Attractions
Located just minutes away from O’Hare and Midway Airports, and a stone's throw from Navy Pier, the Courtyard Chicago Downtown/Magnificent Mile is the perfect base for your Windy City adventures. Book your stay now for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Guests are advised to call the hotel directly about parking information.

Please be advised that all guests must be 21 years or older to reserve a room. Contact hotel for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Location

Guest Reviews

8.8
Based on 1027 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 9.01
Overall Experience: 8.98
A
Andrea • extended_group • us
10
Amazing location staff held our bags were very helpful would book again
Pros:

Convenient location, helpful staff great amenities

Cons:

Very pricey

2026-10-13 • via Nuitee
C
Camila • couple • co
8
Excellent Location, big rooms, nice staff
Pros:

Excellent location and rooms -and restrooms- are very spacious. Very friendly staff. Loved the welcoming starbucks cupon they gave us upon arrival.

Cons:

The showers are very small considering the big area of the bathroom. Room ammenities could be a bit better. But those are just small details.

2026-10-12 • via Nuitee
V
Vivianne • couple • us
7
Great city, well located hotel
Pros:

Location is excellent

Cons:

Hotel is old, bathrooms are in not too hood shape : Old tubs, carpet not too clean , upholstery in the sofas is dirty and old Need a lot of updates

2026-10-07 • via Nuitee
K
Kaylee • extended_group • us
10
2026-09-16 • via Nuitee
F
Fulk • solo_traveller • us
10
2026-09-14 • via Nuitee
M
Monica • family_with_children • gb
9
2026-09-11 • via Nuitee
C
Cruz • extended_group • us
4
2026-09-10 • via Nuitee
R
Richard • couple • us
10
2026-09-10 • via Nuitee
Y
Yesica • solo_traveller • mx
10
Pros:

El restaurant, se come muy bien y habia un chico muy atento

Cons:

Que no arreglan el cuarto todos los dias

2026-09-05 • via Nuitee
P
Paul • couple • us
8
Great weekend stay!
Pros:

Great location that unlike other properties has 2 queen beds.

Cons:

Expensive, but that’s all of DT Chicago on the weekend.

2026-09-05 • via Nuitee
M
martin • extended_group • us
6
2026-09-04 • via Nuitee
F
Frances Nikki • couple • us
7
2026-09-03 • via Nuitee
K
Krystal • extended_group • us
8
2026-09-02 • via Nuitee
C
Catherine • family_with_children • us
6
2026-09-02 • via Nuitee
H
Harkless • extended_group • us
10
2026-09-01 • via Nuitee
K
Karen • extended_group • us
10
Will come back again
Pros:

Easy to find. Felt safe. Amazing location! When we comeback to visit or for another kpop concert, we will choose this hotel again

2026-08-31 • via Nuitee
J
Jasmine • extended_group • us
4
It was overpriced and not worth it
Pros:

The location

Cons:

The rooms and the bathroom. Everything felt too small and for how much we paid was not worth it

2026-08-30 • via Nuitee
W
Wills • extended_group • us
9
2026-08-29 • via Nuitee
D
Dorea • solo_traveller • us
10
2026-08-29 • via Nuitee
T
Tameka • extended_group • us
10
2026-08-27 • via Nuitee