Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Excellent location next to BernExpo and tram stop
Friendly, professional and helpful staff
Clean, comfortable and modern rooms
Generous and praised breakfast
Tram tickets provided for guests
Underground parking available (when space permits)
Separate toilet and bathroom in some rooms
Cons:
Limited, small or relatively expensive parking
Occasional long wait for food / slow service
Some noise toward the street for certain rooms
Hard towels reported by one guest
Room cleared by housekeeping before checkout in one instance
Elevator capacity noted as insufficient by one guest

Categories

Cleanliness
8.5
Rooms described as clean and daily housekeeping noted; generally praised housekeeping with a few isolated service timing issues (room cleared early).
Service
8.7
Staff repeatedly described as friendly, professional and helpful; a few mentions of chaotic or slow service (long wait for food, one chaotic staff comment) but overall strong service sentiment.
Location
9
Consistently highlighted as excellent — adjacent to BernExpo, immediate tram access to city center and convenient transport tickets provided; strongest positive theme.
Room Quality
8.6
Rooms described as comfortable, spacious and modern with favorable features (separate toilet/bathroom praised); generally high satisfaction with room quality.
Amenities
7.8
Good amenities noted (tram tickets, underground parking, bar, water dispenser) but parking size, availability and cost and an insufficient elevator were recurring negatives.
Value for Money
6.9
Mixed signals: several guests said good value, others mentioned prices are somewhat high and parking costs add up — overall slightly below target rating.
Food and Beverage
8.6
Breakfast repeatedly described as abundant and excellent; occasional issues such as long waits for food reported but overall positive F&B sentiment.
Overall Experience
8.3
Overall positive stay: excellent location and friendly staff are highlights, with minor issues (parking, occasional service delays) keeping the overall experience balanced at the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:16

Property Description

Convenient Location
Located just 300 meters from Bern Expo, Novotel Bern Expo is the ideal choice for both business and leisure travelers looking for a comfortable stay near popular attractions.

Modern Amenities
With air conditioning, flat-screen TVs, and a fitness room, Novotel Bern Expo ensures that guests have a relaxing and enjoyable stay. The 24-hour reception adds convenience for late check-ins or early departures.

Delicious Dining Options
Guests can savor a continental breakfast at the hotel's restaurant and bar, providing a perfect start to the day before exploring nearby landmarks such as Wankdorfstadion, PostFinance Arena, and Bern Cathedral.

Book your stay at Novotel Bern Expo for a memorable experience in Bern!

Important information:

Guests aged 16 years and over paying city tax receive a Bern Ticket for their whole stay, allowing free use of public transport in zones 100 and 101.

You will receive your Bern Ticket during the check in or you can activate it on your smartphone in the Bern Welcome app on your arrival day using your hotel confirmation number. The Bern Welcome app is available for download in the known app stores.

The city tax for children aged 6-15 years is CHF 1.50 per child, per night an d they will also receive a Bern ticket.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please be informed that breakfast is free of charge for children aged 0 - 15 years, CHF 29 per day for guests aged 16 years and over.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Location

Guest Reviews

8.3
Based on 2758 reviews
Cleanliness: 8.5
Service: 8.7
Location: 9
Room Quality: 8.6
Amenities: 7.8
Value for Money: 6.9
Food and Beverage: 8.6
Overall Experience: 8.3
S
Skywriterman • family_with_children • ch
8
2026-10-30 • via Nuitee
Z
Zsuzsa • family_with_children • hu
10
Minden a legjobb helyen!
Pros:

Tökéletes helyszín, fantasztikus és segítőkész személyzet. Naponta takarítottak. Parkolás mélygarázsban. Tömegközlekedésre kaptunk jegyet.
Finom reggeli. Hibátlan! Csak ide!

Cons:

Nincs!

2026-10-30 • via Nuitee
D
Daniel • family_with_children • ch
8
2026-10-28 • via Nuitee
D
Deniz • family_with_children • at
10
Pros:

Hallo hat uns alles gefallen sehr sehr Nette und freundliche Personal sehr sauber

Cons:

Alles war sehr gut

2026-10-27 • via Nuitee
L
laurent • family_with_children • fr
8
2026-10-27 • via Nuitee
M
Markus • couple • ch
10
Pros:

Lage direkt neben der BernExpo ist perfekt

Cons:

sehr kleine PP in Tiefgarage

2026-10-27 • via Nuitee
D
Dario • solo_traveller • ch
8
2026-10-27 • via Nuitee
A
Angelo • solo_traveller • ch
8
2026-10-25 • via Nuitee
D
Desiree • family_with_children • ch
8
2026-10-25 • via Nuitee
I
Ivonne007 • family_with_children • ch
8
Pros:

Sehr nettes Personal und schönes Zimmer. Toll war die Trennung von Toilette und Badezimmer. Perfekt für den Besuch der Messe Bern Expo. Sie liegt gleich gegenüber.

Cons:

Wir mussten sehr lange auf unser Essen warten

2026-10-25 • via Nuitee
R
Rolf • couple • ch
10
2026-10-25 • via Nuitee
R
Roger • couple • ch
8
sehr schön und sehr einfach für einen Messebesuch
Pros:

Sauber und sehr freundlich

2026-10-25 • via Nuitee
S
Sandro • solo_traveller • ch
6
2026-10-24 • via Nuitee
A
Allan • family_with_children • us
10
Bern Novotel is modern & convenient
Pros:

Novotel Bern is a modern hotel located on a convenient tram stop not far from downtown. Room featured 3 beds and nice sized bathroom. Bar was convenient and the Ibis lobby bar next store is open until 2 a.m. A nice micro brewery is just one tram stop away. Liked everything about Bern & the hotel.

Cons:

Everything was very good.

2026-10-23 • via Nuitee
J
Joël • couple • ch
10
2026-10-23 • via Nuitee
D
Daniel • family_with_children • ie
10
Pros:

The location is very convenient, just a 10-minute tram ride to the city center. The rooms were top-notch and the breakfast was excellent. I have absolutely nothing to complain about.

2026-10-22 • via Nuitee
W
wolfgang • couple • at
7
War im großen und Ganzen okay
Pros:

Lage ist gut erreichbar

Cons:

Zimmer wurde uns während des Frühstücks vom Reinigungspersonal schon ausgeräumt, obwohl wir noch nicht ausgecheckt hatten.
Relativ laut Richtung Strasse!

2026-10-21 • via Nuitee
A
Alex • family_with_children • nl
10
Pros:

Novotel is, as always, the best. Professional staff. Spacious and clean room! Good value for money. Underground parking. Great location. Thank you.

2026-10-21 • via Nuitee
H
heraa • family_with_children • il
8
2026-10-19 • via Nuitee
F
Fernando • family_with_children • es
9
Acogedor y familiar
Pros:

La habitación fue confortable, amplia y limpia; contaba con todo lo necesario para hacer la estancia agradable. El desayuno fue abundante y el personal de sala muy amable. A destacar el obsequio de un billete de transporte público para 5 personas para nuestros días de estancia en Berna, creo que es una política muy adecuada y sostenible para facilitar y favorecer el transporte urbano en la ciudad. En la puerta del hotel se puede coger el tranvía 9 directo al centro de la ciudad. El hotel dispone de aparcamiento.

2026-10-19 • via Nuitee