Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Clean and comfortable beds
Friendly and helpful staff
Cons:
High parking fees
Limited breakfast options

Categories

Cleanliness
8.15
The hotel is described as clean, but some negative comments regarding cleanliness of amenities were present.
Service
9.15
Multiple reviews highlight friendly and helpful staff, contributing to a positive experience.
Location
8.65
Guests appreciated the good location near key areas and good transport connections.
Room Quality
8.65
Rooms were noted as comfortable and spacious by several reviewers.
Amenities
8.15
Some amenities were found lacking, such as limited breakfast selections and poor quality.
Value for Money
8.65
Good value was mentioned, but also noted how prices in Switzerland are high.
Food and Beverage
7.65
Several complaints about the breakfast quality and limited dining options affected the rating.
Overall Experience
8.15
Overall experience was generally positive despite some highlighted shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 21:06

Property Description

Convenient Location
Located just 300 meters from Bern Expo, Novotel Bern Expo is the ideal choice for both business and leisure travelers looking for a comfortable stay near popular attractions.

Modern Amenities
With air conditioning, flat-screen TVs, and a fitness room, Novotel Bern Expo ensures that guests have a relaxing and enjoyable stay. The 24-hour reception adds convenience for late check-ins or early departures.

Delicious Dining Options
Guests can savor a continental breakfast at the hotel's restaurant and bar, providing a perfect start to the day before exploring nearby landmarks such as Wankdorfstadion, PostFinance Arena, and Bern Cathedral.

Book your stay at Novotel Bern Expo for a memorable experience in Bern!

Important information:

Guests aged 16 years and over paying city tax receive a Bern Ticket for their whole stay, allowing free use of public transport in zones 100 and 101.

You will receive your Bern Ticket during the check in or you can activate it on your smartphone in the Bern Welcome app on your arrival day using your hotel confirmation number. The Bern Welcome app is available for download in the known app stores.

The city tax for children aged 6-15 years is CHF 1.50 per child, per night an d they will also receive a Bern ticket.

Please note that on the day of arrival, the booking confirmation is also valid as a public transport ticket (including transfer from Bern Airport).

Please be informed that breakfast is free of charge for children aged 0 - 15 years, CHF 29 per day for guests aged 16 years and over.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs CHF 22 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.4
Based on 2595 reviews
Cleanliness: 8.15
Service: 9.15
Location: 8.65
Room Quality: 8.65
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.15
L
Lind family_with_children dk
10
2026-07-04 via Nuitee
S
Sacha couple ch
8
Ich komme sehr gerne wieder
Pros:

Alles

Cons:

Ich kann nichts bemängeln

2026-07-04 via Nuitee
D
Didarmuhammet Charyyarov family_with_children tm
10
2026-07-04 via Nuitee
J
Jawad solo_traveller us
1
Cons:

They were so rude! And didn't welcome our family

2026-07-03 via Nuitee
K
Kathrin family_with_children ch
9
2026-07-03 via Nuitee
N
Nadine family_with_children de
9
2026-07-03 via Nuitee
M
Martynas family_with_children lt
10
2026-07-02 via Nuitee
A
Ayman family_with_children ly
1
Extremely disappointing. I would never stay here again and would not recommend it to anyone.
Pros:

Unfortunately, I cannot mention anything positive about this hotel. My experience was extremely disappointing.

Cons:

This was one of the worst hotel experiences I have ever had. The hotel was dirty, poorly maintained, and did not meet even basic cleanliness standards. The room was unpleasant, and the overall environment felt uncomfortable. It is absolutely not suitable for staying overnight. I would not recommend this hotel to anyone, even if the stay were free.

2026-07-02 via Nuitee
S
Shaky90 solo_traveller ch
10
Buon soggiorno - consiglio
Pros:

La camera era molto bella e lo staff accogliente.

Cons:

Peccato che nella descrizione della camera era scritto che nella stanza avremmo trovato delle pantofole e invece non c'erano.

2026-07-01 via Nuitee
J
Jawad family_with_children se
8
It’s very good , staff was very friendly
Pros:

Location is very good

Cons:

Basic essential is not available

2026-07-01 via Nuitee
M
Moreno Donato solo_traveller ch
8
2026-07-01 via Nuitee
Q
Quentin solo_traveller fr
8
2026-06-30 via Nuitee
R
Rojda Romi family_with_children ch
8
Super Preis-Leistung
Pros:

Sehr freundliches, zuvorkommendes Personal. Schöne Aussicht auf den Gurten und bei heissem Wetter ein perfekt klimatisiertes Zimmer. Was ich ebenso geschätzt habe, war der Wasserspender im Flur mit kaltem Mineralwasser.

2026-06-29 via Nuitee
A
Andrius Skurenka family_with_children lt
10
Pros:

Švara ,

Cons:

Kiliminė danga kambaryje.
Atskiri lovoje čiužiniai (per didelis tarpas).

2026-06-29 via Nuitee
W
William couple us
9
Would stay there again.
Pros:

Staff was very helpful and knowledgeable. Good breakfast.

2026-06-29 via Nuitee
M
myriam family_with_children ca
6
2026-06-29 via Nuitee
P
Princess Viana family_with_children us
9
Would recommend this hotel. Accessible anywhere using the tram.
Pros:

I like the staff especially Cristina from the bar. She is very friendly and attentive to the request of guest ( esp when asking for a cup of ice).

2026-06-28 via Nuitee
F
Ferhat Davran solo_traveller tr
8
Pros:

Personeli çok yardım severdi

Cons:

Odada terlik yoktu

2026-06-28 via Nuitee
L
Luk family_with_children md
10
2026-06-28 via Nuitee
M
Marina family_with_children lt
9
Nice hotel for short stay in Bern.
Pros:

Nice, modern hotel located a bit outside the city center, but the reception provides free tram passes for your stay, with the tram stop just a one-minute walk across the street. The breakfast is good, and the hotel offers private underground parking for an additional price, which is quite rare in Bern.

Cons:

None.

2026-06-27 via Nuitee