Decameron Isleño - All Inclusive

Hotels
Decameron Hotels & Resorts
7.4 (258 reviews)
Calle 3ra Av Colon - Sector Spratt Bight , San Andrés , co

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location is convenient
Food quality is average
Cons:
Cleanliness issues
Poor service response time

Categories

Cleanliness
4.85
Significant issues with cleanliness including mold and unsanitary conditions.
Service
8.85
Standard service quality for this hotel tier, but issues with response time noted.
Location
8.85
Location was convenient and appreciated.
Room Quality
5.85
Issues with both rooms provided, including cleanliness and maintenance problems.
Amenities
7.35
Amenities were lacking, particularly with requests for basic necessities.
Value for Money
7.35
Perceived value was lower due to poor accommodations and service issues.
Food and Beverage
7.85
Food quality was average and met expectations.
Overall Experience
8.25
Overall experience was disappointing due to cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:56

Property Description

Luxurious Amenities

Hotel Decameron Isleño offers an outdoor swimming pool, a spa, and a convention centre, providing guests with the ultimate relaxation experience. The property also boasts a fitness centre and non-motorized water sports for the more active guests.

Dining Options

Indulge in a culinary journey at the à la carte restaurant, Rasta, or unwind at the North End Beach Club. Enjoy refreshing drinks at Bar Playa by the pool or head over to the vibrant Ska bar for a lively atmosphere.

Convenient Facilities

With Wi-Fi access, tour desk services, and provided beach towels, Hotel Decameron Isleño ensures a seamless and enjoyable stay for all guests. Additionally, the proximity to the beach and the airport adds to the convenience of this exquisite property.

Book your stay at Hotel Decameron Isleño now to experience luxury and comfort at its finest.

Important information:

Please note the property requests all adults and children to present a passport or valid identification at the time of check-in.

When booking 5 rooms or more, different policies and additional supplements may apply.

Children aged 17 years and below must be accompanied by an adult in each room/unit/at all times.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ADZ

Location

Guest Reviews

7.4
Based on 258 reviews
Cleanliness: 4.85
Service: 8.85
Location: 8.85
Room Quality: 5.85
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.85
Overall Experience: 8.25
X
X9874NMgeorges Family
10
Delicious food
Pros:

People from the restaurant are very friendly. Food was delicious. Everything was just perfect.
If come to San Andres visit this restaurant.

2026-08-06 via Tripadvisor
E
elianacP6937EL Family
10
Great entertaining nights
Pros:

We loved the entertainment at DeCameron every night had a different theme with live music, dancers and entertainment.

2026-08-05 via Tripadvisor
Q
Q4237BDjuans Family
10
Excellent food and service
Pros:

Amazing place to eat and enjoy the company of friends a family.

2026-08-04 via Tripadvisor
E
E3929EDvalentinam Family
10
The rude women in the ice cream service
Pros:

100/10 very good service in every aspect the food incredible, the atmosphere of every restaurant is very pretty, the pool is very nice especially the kids pool playground. The only bad thing is the women that serve the ice cream she is very rude they should change it

2026-08-04 via Tripadvisor
N
NorthStar57882404356 Family
8
Vacation
Pros:

Great hotel, wonderful workers (mainly: Franklyn, the bar men's, captain Mike, Luisa, all workers off the mediterranean restaurant, etc.)
Atmosphere is too good.
The rooms are ok too!
The noise level is ok!
Cleanliness is perfect too. All the workers are wonderful!
The value could be less expensive.
The location is perfect too, with a perfect place of the beach.
Amenities goods

2026-08-02 via Tripadvisor
E
estebant710 Couples
10
Welcome to paradise!
Pros:

We had an issue with our restaurant reservation and Leydis went about and beyond to help us, she was very friendly and helped us with a big smile and made us feel at home among friends, we will for sure come back

2026-07-28 via Tripadvisor
P
P2863RKheatherk Couples
10
Magical
Pros:

Leydis was so sweet! Everyone was hospitable. Very nice experience.

2026-07-28 via Tripadvisor
K
kike0225 couple us
5
Decepcion en San Andres
Pros:

Con respecto a la comida, el buffete estuvo aceptable, pero para poder acceder a otros restaurantes demasiado dificil o el personal a cargo se complicaba para hacer las reservaciones.

Cons:

Realmente yo hice la reserva por un precio y al final salio cerca de 300 dolares mas.La calidad de las bebidas ni estuvo acorde con los precios pagados. Ademas cuando fuimos a la playa tuvimos que rentar sillas y sombrillas.

2026-07-24 via Nuitee
K
kike0225 couple us
5
Pros:

solo el mar,

Cons:

Que al momento de recorrer la isla, se tuvo que pagar para usar los servicios higienicos, eso no lo habia vivido nunca en ninguno de mis viajes.el precio pagado muy elevado para tan poca buena atencion.

2026-07-24 via Nuitee
M
Marcos Henrique couple br
10
Muito boa e tranquila
Pros:

A estrutura do resort é excelente

2026-07-19 via Nuitee
D
domingos solo_traveller br
10
2026-07-16 via Nuitee
D
Diana couple co
3
Sobrevalorado
Pros:

Nada muy mal todo

Cons:

Instalación las habitaciones no tenía nada nevera de la habitación
Nuestro habitación está muy lejo de todo la comida está muy regular lo mejor ubicación

2026-07-10 via Nuitee
Y
YULIETH solo_traveller co
10
2026-07-06 via Nuitee
S
Sara family_with_children co
9
2026-06-29 via Nuitee
D
David Mauricio couple co
10
2026-06-27 via Nuitee
J
juan camilo family_with_children co
3
2026-06-22 via Nuitee
J
Jose Ricardo couple co
9
Excelente servicio
Pros:

El servicio del personal, sobretodo de leydis Smith, excelente servicio

2026-06-19 via Nuitee
J
Jeanet Soledad couple cl
10
Excelente lugar para tus vacaciones
Pros:

Me gustaron las instalaciones, muy cerca del aeropuerto y del principal paseo peatonal de la costanera.
Y muy cerca de la playa.
La atención muy amable y personalizada.
Destaco la atención de Hillary, jefa de servicios, muy atenta
Además las instalaciones están bien pensadas y también me parece ideal para todo tipo de huéspedes, familias numerosas, pequeñas y personas con problemas de movilidad.

2026-06-19 via Nuitee
D
David family_with_children us
1
Terrible Hotel NOT ALL INCLUSIVE. GO ELSEWHERE
Pros:

Only thing good about the facility was the door man that helped us out.
Other good this was the Lady selling tours very nice

Cons:

WORST HOTEL EXPERIENCE I HAVE EVER HAD
If I could give it 0 STARS i would

During our stay, no alcohol was being served due to government elections. This was not disclosed at the time of booking or before arrival. Since alcoholic beverages were part of the all-inclusive package we paid for, this was a major part of the service that was not provided.

In addition, the restaurant options were extremely limited. On the first day, we were not allowed to use the restaurants at all. On the second day, one of the two restaurants was closed, and the other had no tables available. As a result, the only option available was a very poor-quality buffet.

Because of this, the hotel did not provide the all-inclusive experience that was advertised and paid for. The lack of alcohol service, limited restaurant access, and poor food options significantly affected the value and quality of our stay.

Shower had no water for 1 day so I couldn't even shower and the hotel did nothing to HELP.

2026-06-08 via Nuitee
D
Diana solo_traveller co
1
2026-06-01 via Nuitee