Waikiki Resort Hotel

Hotels
8.4 (4278 reviews)
2460 Koa Ave , Honolulu , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean environment
Cons:
WiFi issues
Problems with room assignments
Concerns about cleanliness

Categories

Cleanliness
7.65
Mixed sentiments about cleanliness, with mentions of bed bugs and old facilities.
Service
9.15
Staff received praise for helpfulness and friendliness.
Location
9.15
Multiple reviews noted great locations, close to beach and restaurants.
Room Quality
8.15
Some mentions of issues like old rooms and incorrect bed configurations.
Amenities
8.15
Amenities such as breakfast and gym received mixed feedback.
Value for Money
8.65
Good value mentioned in reviews, with a decent price-quality ratio.
Food and Beverage
7.65
Some dissatisfaction with dining options, but breakfast received some positive mentions.
Overall Experience
8.65
General satisfaction reported despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations with Stunning Views

Unforgettable Dining Experiences

Indulge in authentic Korean cuisine at Seoul Jung restaurant or savor American-style dishes at Ilima Restaurant.

Convenience and Relaxation at Your Fingertips

Enjoy an outdoor pool, sun terrace, and private balconies with ocean, mountain, or city views. With a 24-hour reception, business center, and on-site spa, your every need is catered to at Waikiki Resort Hotel.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at Waikiki Resort Hotel and create unforgettable memories in paradise.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4278 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
V
Vira family_with_children us
7
Good for the price
Pros:

The location of resort is great 2 min walk from the beach. Breakfast was great with lots of options they changed somewhat daily(soups, vegetables, fruits, sausage, fried rice, pastries etc). I loved daily morning activities offered in resort such as beach yoga, mat pilates, meditation etc.

Cons:

Rooms are in poor shape in desperate need of remodeling. Also, our room was not cleaned well. We found two pairs of shoes under the bed from people who stayed in room before us.

2026-08-08 via Nuitee
P
Princess family_with_children us
8
Great location for convenience
Pros:

Convenient to everything

Cons:

Didn’t get what requested

2026-08-08 via Nuitee
V
vannahm2026 Couples
10
PAIGE ROCKS!
Pros:

Paige was an amazing instructor!

2026-08-07 via Tripadvisor
C
chiemekaa2022 Couples
10
Calming and professional yoga session
Pros:

Great session with Paige today.

2026-08-07 via Tripadvisor
N
Nomad45751531958 NONE
10
Good vacation
Pros:

Great location, with the beach just a few meters away, good restaurants all around, including some street food, and the zoo just a few meters away as well.

2026-08-06 via Tripadvisor
L
loreto couple cl
6
Regular
Pros:

La ubicación

Cons:

El mobiliario de la pieza estaba muy viejo y mal tenido. La lámpara de la mesita no funcionaba y la ducha era muy pequeña

2026-08-06 via Nuitee
J
J4787PJscotth NONE
2
Terrible Experience
Pros:

The room was dated, with peeling wallpaper and water damage. Terrible view of just a roof. Fruit wasn't even ripe at buffet. Parking was $45 a night, and employees parked us in 3 deep behind their cars when we tried to leave in the morning, making us late for our flight. We had to track down all the employees to move their cars. This was the last of several resorts we stayed at on our trip and was by far the worst.

2026-08-05 via Tripadvisor
L
Lu extended_group us
9
2026-08-05 via Nuitee
R
Rachell couple us
10
I will come back for sure had a great time
Pros:

Location

2026-08-05 via Nuitee
A
Alberto couple us
5
I wouldn't stay there again regardless of any good rate, or promotion.
Pros:

Only liked the location because of the short proximity to the areas of interest.

Cons:

The hotel front desk representatives whenever they are asked a question, they provided me with robotic answers. Actually, they claimed that even though the information online is not accordance with the welcome sheet provided at time of check-in, they did not input that information online. That response was completely false. Hotel information listed on a rental website was inputted by the hotel, and that is the information the hotel MUST abide with.

2026-08-04 via Nuitee
Q
Q844UMdianab Couples
2
Horrible
Pros:

Staying at this hotel was the worst experience I’ve ever dealt with in my life!! I was visiting friends and stayed two separate times over a 2 week period. The first time I was on the 5th floor and left a bunch of bath items in the room upon checking out. I was told by the manager none of the stuff gets thrown out, it all goes in a bag to lost and found. That was a lie, I found the cleaning lady and she said oh yea I threw out all your stuff like eh no big deal. She didn’t care. Also my boyfriend had a fancy hiking stick with him that some worker there picked up. It was missing for 2 days. Then finally around the 3rd day it showed up… ironically someone cut out a brass metal piece that was on the top of it thinking it was worth some money.
Then the second time I stayed on the same floor a couple rooms down and I yet again had another horrible experience with the same cleaning lady. I had noticed after I checked out and left the hotel I had 3 fancy dresses missing from my luggage. I reported it to the hotel staff, lost and found and the general manager. No one did much about it and I felt like the whole staff was in on it. Everyone just covering for each other type of vibe. The manager gave me his cell phone number and for almost a week kept telling me not to worry he’s making a report to his insurance company in New York about the incident and they will call me. Nothing Happened. I then tell the manager to give me their phone number so I can contact them directly… he said ok hold on..and completely disappeared. Ignored my calls after…..messages…. Never experienced a more corrupt hotel in my life.

2026-08-03 via Tripadvisor
J
Jean extended_group br
8
It is fair.
Pros:

very clean, staff is very kind, great location.

Cons:

double bed is quite small, gym is below the expectations.

2026-08-03 via Nuitee
J
Jean-Philippe family_with_children pf
8
Très bien situé et très bon rapport qualité/prix
Pros:

Le choix du petit déjeuner, assez variés et bien préparé. Les horaires sont assez larges pour en profiter. Une organisation simple et efficace. C'est pratique pour ne pas à réfléchir chaque matin à penser quoi manger le matin.

Cons:

D'un jour à un autre c'est un peu toujours la même chose. La salle est trop renfermée et peu décorée. Cest un peu triste. On dirait une cantine.

2026-08-03 via Nuitee
T
Travis family_with_children us
8
2026-08-03 via Nuitee
V
Volker solo_traveller de
9
2026-08-03 via Nuitee
J
juliewE8428AA Family
10
Awesome Pilates class
Pros:

The most awesome Pilates class with Warm. Great atmosphere on the beach and a great instructor. Thankyou and I look forward to the next class.
Julie from Australia

2026-08-02 via Tripadvisor
J
Jocelyn family_with_children us
9
excellent experience , there are nights that is noisy outside
Pros:

location is excellent

Cons:

very satisfied

2026-08-02 via Nuitee
M
Michele couple us
7
2026-08-02 via Nuitee
R
Resort32297255291 NONE
8
Good option
Pros:

Great location. So close to Waikiki beach and my room had views of it too! Close to good food and transport options A bit dated but large rooms & v comfortable bed. So great to have the balcony and view of the beach & Daimknd head too.

2026-08-01 via Tripadvisor
6
696gaylaw NONE
8
We had a great experience and would come back again
Pros:

Location was great we are right by the beach,staff was great they were very nice, rooms was ok just saw buildings on the balcony

2026-07-30 via Tripadvisor