Waikiki Resort Hotel

Hotels
8.4 (4278 reviews)
2460 Koa Ave , Honolulu , us

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean environment
Cons:
WiFi issues
Problems with room assignments
Concerns about cleanliness

Categories

Cleanliness
7.65
Mixed sentiments about cleanliness, with mentions of bed bugs and old facilities.
Service
9.15
Staff received praise for helpfulness and friendliness.
Location
9.15
Multiple reviews noted great locations, close to beach and restaurants.
Room Quality
8.15
Some mentions of issues like old rooms and incorrect bed configurations.
Amenities
8.15
Amenities such as breakfast and gym received mixed feedback.
Value for Money
8.65
Good value mentioned in reviews, with a decent price-quality ratio.
Food and Beverage
7.65
Some dissatisfaction with dining options, but breakfast received some positive mentions.
Overall Experience
8.65
General satisfaction reported despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:19

Property Description

Luxurious Accommodations with Stunning Views

Unforgettable Dining Experiences

Indulge in authentic Korean cuisine at Seoul Jung restaurant or savor American-style dishes at Ilima Restaurant.

Convenience and Relaxation at Your Fingertips

Enjoy an outdoor pool, sun terrace, and private balconies with ocean, mountain, or city views. With a 24-hour reception, business center, and on-site spa, your every need is catered to at Waikiki Resort Hotel.

Ready to experience the perfect blend of comfort and convenience? Book your stay now at Waikiki Resort Hotel and create unforgettable memories in paradise.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HNL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 40 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 17 years old stay for US$45 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 4278 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.15
Value for Money: 8.65
Food and Beverage: 7.65
Overall Experience: 8.65
S
Sandra • solo_traveller • nz
8
2026-07-11 • via Nuitee
M
Michael • solo_traveller • de
6
Sehr schön.
Pros:

Sehr freundliches Personal. Von außen schönes und sehr einladendes Hotel.

Cons:

Die Dusch-Ecke war noch nass. Das Zimmer war in einem alten Zustand. Der Verschluss-Riegel der Balkon-Schiebetür funktionierte nicht. Für diesen Preis nicht angemessen.

2026-07-11 • via Nuitee
J
Joerg • solo_traveller • de
8
2026-07-07 • via Nuitee
A
Alberto • family_with_children • jp
8
2026-07-07 • via Nuitee
J
Joshua • family_with_children • us
8
Great place, short walk to most things in Waikiki. Great value for the price and location.
Pros:

The resort is close to Waikiki, shopping and lots of good places to eat. The rooms are nice, but wish they had a small microwave and slightly larger refrigerator.

Cons:

Parking is expensive, it was almost $400 for the amount of time we stayed. The rooms would benefit from a slightly bigger fridge and microwave in them.

2026-07-06 • via Nuitee
K
Kathy • solo_traveller • us
10
2026-07-06 • via Nuitee
K
KIMIN • extended_group • kr
8
2026-07-05 • via Nuitee
A
Angela • couple • au
7
Great place & close to everything
2026-07-04 • via Nuitee
A
Angela • couple • us
10
Was a good stay and everything was as I expect
Pros:

Good location

Cons:

Nothing

2026-07-04 • via Nuitee
B
basemr2026 • NONE
2
Hospitality clearly isn’t a priority here!
Pros:

What a huge disappointment. We expected a relaxing stay, but instead we couldn’t wait to leave. The entire property feels neglected, with old, worn-out rooms that have a musty smell the moment you walk in. Nothing about the hotel felt clean, modern, or worth the price we paid.

The biggest letdown was the staff. They were dismissive, unfriendly, and made us feel like we were bothering them anytime we had a question. Hospitality clearly isn’t a priority here.

Had a refund been an option, we would have packed our bags and checked out on the first day. There are so many better hotels in Waikiki that actually value their guests. We won’t be returning, and I wouldn’t recommend this hotel to anyone.

2026-07-01 • via Tripadvisor
E
edmundom780 • NONE
10
No need to stay anywhere else
Pros:

Staff was friendly helpful and room was cleaned beyond expectations daily! They made us all feel like family. Beautiful facilities

2026-07-01 • via Tripadvisor
R
Robert • extended_group • us
10
Def recommend this place
Pros:

Everything except the ones mentioned
Awesome location, great staff.

Cons:

Toilet / shower area was way too small

2026-07-01 • via Nuitee
G
Gerica • solo_traveller • us
3
2026-06-30 • via Nuitee
Y
Yadessa • couple • us
2
2026-06-30 • via Nuitee
J
Jhay roxell • family_with_children • us
9
We love the location and the view on the balcony
Pros:

Location

Cons:

No toiletries

2026-06-29 • via Nuitee
M
Mark • couple • au
9
Pros:

Great locations and great price. Staff were good.
Surrounded by bars and restaurants, 100 metres to beach

Cons:

Nothing

2026-06-28 • via Nuitee
3
381lesleyj • Family • Myrtle Beach, South Carolina
10
Excellent Pilates class!
Pros:

Warm is an AMAZING Pilates instructor! She expertly guided the participants through movement and stretching while explaining which parts of the body were being targeted. I highly recommend this class!

2026-06-27 • via Tripadvisor
I
Istvan • couple • at
8
2026-06-27 • via Nuitee
2
266basd • Family
2
Worst Hotel
Pros:

From the moment we walked into this hotel, the experience was terrible. The staff was incredibly rude, unfriendly, and acted like guests were an inconvenience rather than welcomed visitors. Every interaction left us feeling frustrated and disappointed.

The hotel itself is extremely outdated, run-down, and poorly maintained. The rooms had an unpleasant smell, the furnishings felt old and worn, and the overall cleanliness was unacceptable. Nothing about the property felt fresh or inviting.

Honestly, there was not a single positive aspect of our stay. If we could have received a refund, we would have checked out immediately and gone somewhere else. This was one of the worst hotel experiences we’ve ever had, and I would not recommend it to anyone looking for a comfortable or enjoyable stay in Waikiki.

2026-06-26 • via Tripadvisor
H
Henry • solo_traveller • us
9
2026-06-26 • via Nuitee