The Hidden Ridge Resort

Hotels
8.2 (2580 reviews)
901 Hidden Ridge Way Box 1070 , Banff , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Family rooms
Pets allowed
BBQ facilities
Luggage storage
Tour desk
Hot tub/Jacuzzi
Sauna
Ski storage
See all facilities

Review Highlights

Pros:
Helpful staff
Beautiful location
Great amenities
Cons:
Noise issues
Cleanliness concerns
Limited hot tub hours

Categories

Cleanliness
7.53
Some guests mentioned issues with the cleanliness of sheets and room maintenance.
Service
9
Many reviews appreciated the staff's helpfulness and attentiveness.
Location
9.04
Multiple reviews highlighted the great location and beautiful scenery.
Room Quality
6.99
Some complaints about noise levels and room conditions.
Amenities
8.52
Positive comments about the pool, sauna, and hot tub, but some amenities had limited hours.
Value for Money
7.98
General sentiment reflected good value for the amenities provided.
Food and Beverage
8.03
Food service is not specifically mentioned but is standard for this hotel tier.
Overall Experience
8.5
Most reviews convey a positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:09

Property Description

Stunning Views and Cozy Apartments

Full Kitchens and Wood-Burning Fireplaces
Experience the charm of wooden furnishings and the convenience of a full kitchen in each apartment. Cozy up by the wood-burning fireplace after a day of exploring Banff.

Outdoor Hot Tub and Shuttle Service
Unwind in the outdoor hot tub while enjoying the breathtaking mountain views. Take advantage of the free shuttle service to explore Banff town centre without any hassle.

Book now to experience the perfect blend of comfort and convenience at The Hidden Ridge Resort.

Important information:

Please note extra charges must be paid upon check-in.

Groups: Bookings of 3 rooms or more will be classed as a group and charged 1 night plus tax deposit A group cancelation policy of 30 days will be applicable. Changes or cancelations will need to be made at least 30 days in advance or the 1 night deposit will be forfeited. There must be a name attached to each room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.2
Based on 2580 reviews
Cleanliness: 7.53
Service: 9
Location: 9.04
Room Quality: 6.99
Amenities: 8.52
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 8.5
D
David • family_with_children • ca
9
2026-04-04 • via Nuitee
L
Loreena • family_with_children • ca
10
2026-04-04 • via Nuitee
D
Darcy • couple • ca
8
2026-04-04 • via Nuitee
I
Inna • family_with_children • ca
10
2026-04-02 • via Nuitee
D
Dolly • couple • ca
9
2026-04-02 • via Nuitee
R
Rina • family_with_children • il
10
Pros:

מקום מקסים ונוח , מאובזר עד לפרטים הקטנים , פעם שניה שלנו במלון ובהחלט נחזור שוב ,

Cons:

הכל מושלם

2026-04-01 • via Nuitee
A
Artem • couple • ca
6
2026-03-31 • via Nuitee
J
JELENA • family_with_children • us
10
Pros:

Location , view , sauna

2026-03-30 • via Nuitee
V
Viktoriia • extended_group • ca
10
2026-03-30 • via Nuitee
B
Benjamin • family_with_children • us
10
2026-03-28 • via Nuitee
R
Ron • family_with_children • ca
9
Perfect for family get away
Pros:

It was a very nice place. I love the pool and hot tub, the fire place in our cabin and staff are nice and kind.

Cons:

I hope they have more upgraded kitchen and kitchen utensils and cooking ware.

2026-03-28 • via Nuitee
H
Hancock • family_with_children • gb
4
Pros:

Beds were comfy and staff were friendly

Cons:

Shower didn't work. And TV control for bedroom was working. Whole room was basically a time capsule from the 60s

2026-03-28 • via Nuitee
X
XINYU • family_with_children • ca
10
2026-03-28 • via Nuitee
N
Naomi • couple • au
10
2026-03-28 • via Nuitee
C
Christopher • couple • us
8
Great place to stay in Banff. Bus stop right on the property to take you into town and back.
Pros:

Good location, nice indoor parking, friendly staff, great value.

Cons:

Infants and small (>5 years old) children in the hot tub and sauna. First floor units may not have good vies.

2026-03-27 • via Nuitee
J
Jennifer • family_with_children • ca
9
2026-03-26 • via Nuitee
K
Kristina • family_with_children • us
9
Perfect for what we needed.
Pros:

It was a really fun and nice place to stay. They had nearly everything you could need. The staff were super friendly and very helpful.

Cons:

The only thing I personally struggled with was not having enough counter space in the bathroom for travel bags. Besides that the property was a little dated, but it was perfect for us. We prefer the rustic.

2026-03-25 • via Nuitee
H
Huang • family_with_children • ca
9
非常棒
Pros:

设施齐备，服务优质

Cons:

卫生间很小，施展不开，浴缸下水拥堵

2026-03-25 • via Nuitee
P
Patrick • couple • fr
10
Bien placé avec une belle vue sur les montagnes, le sauna et la piscine sont un plus
Pros:

Bien placé avec une belle vue sur les montagnes, le sauna et la piscine sont très appréciables après le ski. Un bus (offert par la résidence) passe toutes les 30 minutes et permet de se rendre à Banff en 5 minutes.

2026-03-23 • via Nuitee
S
Steve • family_with_children • ca
10
Great spot for our family. We’ll be back.
Pros:

Wonderful place, with plenty of space and amenities. Free public transit into town right at the front desk is a nice bonus. Loved the wood burning fireplace.

2026-03-23 • via Nuitee