West Valley Inn

Hotels
Independent
6.4 (300 reviews)
3540 S 2200 West, West Valley City, Utah, 84119 , West Valley City , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Continental breakfast
Elevator
Fitness facilities
Conference space
Golfing nearby
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
4.48
Several reviews mention stains, water damage, and overall dirtiness.
Service
8.95
Staff were described as friendly and helpful, even in challenging situations.
Location
7.99
Conveniently located near shopping and restaurants, though finding the hotel was difficult.
Room Quality
6.94
Rooms were spacious and clean, but issues with cleanliness and functionality were noted.
Amenities
5.47
Breakfast options were very limited, and the swimming pool was out of order.
Value for Money
6.43
Generally felt reasonably priced compared to other options.
Food and Beverage
4.48
Breakfast quality was poor, with cleanliness concerns noted.
Overall Experience
6.45
Mixed feelings about the experience; positives in service but significant negatives in cleanliness and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 07:56

Property Description

Relaxation and Fitness
Unwind in the indoor pool, spa tub, or hit the fitness center for a rejuvenating experience.

Delicious Dining
Savor snacks from the on-site deli and start your day with a complimentary continental breakfast.

Convenience at Your Fingertips
Enjoy amenities like complimentary wired internet, a business center, and free self-parking.

Book now for a suburban retreat at Best Western West Valley Inn, just a short drive from major attractions in West Valley City!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6.4
Based on 300 reviews
Cleanliness: 4.48
Service: 8.95
Location: 7.99
Room Quality: 6.94
Amenities: 5.47
Value for Money: 6.43
Food and Beverage: 4.48
Overall Experience: 6.45
S
Stephanie
8
Pros:

Building was under construction. This was not mentioned before our stay. It was disappointing. Breakfast was super limited.

2025-10-12 via Nuitee
P
Pamela family
4
Pros:

Stains on floor looked gross
Stains on mattress cover
Bathroom had water damage walls
Poor selection for Breakfast

2025-10-11 via Nuitee
B
Barbara
8
Visited during remodeling
Pros:

The facility is being remodeled. When we first pulled up, I thought it was closed. The room was clean and was spacious. The breakfast was unimpressive. Waffles and mini muffins.

2025-10-10 via Nuitee
S
Sara
10
Pros:

i stay at this property a lot when traveling to utah.

2025-10-10 via Nuitee
N
NANCY
10
Pros:

No visable signage made it very difficult and frustrating to find this facility. Room was clean and comfortable. Staff was very friendly and helpful.

2025-10-09 via Nuitee
M
Marty family
2
Pros:

They had two or three items for breakfast only
Swimming pool out of order
Rooms stink
Carpet filthy
Drapery and shades broken Non-operable
Loading and unloading area plugged up with debris

2025-10-08 via Nuitee
T
Tessa
10
Pros:

Climate was wonderful and so was the food

2025-10-05 via Nuitee
K
Kerri
8
Pros:

Arguing

2025-10-04 via Nuitee
C
Casey
2
Pros:

I was traveling alone and immediately didn't like the area. When given my room there was no latch on the upper door, it was torn off. I asked for a different room and it was the same way. When given a third room the key didn't work. I had a bad feeling and ended up getting a refund. That part was easy and the staff was really nice.

2025-10-03 via Nuitee
A
Aprill
8
Overall okay
Pros:

The breakfast was OK. It wasn’t really spectacular. There was only waffles and a couple of other things. The muffins were prepackaged and they were very sticky.. The room overall was really good but the refrigerator was freezing things and it froze my medication.
Staff was good although I did witness somebody waiting abnormally long time for someone at the front desk. Air-conditioning was very good 10 out of 10 for the air-conditioning.

2025-10-03 via Nuitee
A
Andrea
6
Pros:

As soon as we arrived we have gotten there a bit earlier than check in time like around 1ish and we were so tired from our flight we just wanted to sit and chill while they are ready for us to check in but the lady at front desk immediately said we cannot stay at the lobby at all and we had to leave and come back at 3. Next, we finally got into our room when there was a slight weird smell and It was for sure coming from the carpet since we noticed some stains but we didn’t care much since we were tired and plus they had the AC on which brought our moods up since it was hot out. It was time to wash up and we noticed the sink was disgusting, honestly could tell they didn’t care to even wipe it down, same as the bathtub shower head it was just horrible. We wanted to turn on the Tv and we came across a dollar bill that was wrapped around a substance it was a grains of white sparkly powder which freaked us out we flushed it immediately, we didn’t even want to let someone know because of the attitude of the front desk lady we just felt like no one would care and wouldn’t do anything about it. I did take a picture of it. One more thing that ruined it for us was the breakfast. When we first booked with the hotel we were like wow great affordable and breakfast included but we were so disappointed to see how dirty it was in the juice area there was literal mold and flies everywhere so we just left and from then we got breakfast out every morning. Hotel needs to focus on sanitation!

2025-10-03 via Nuitee
L
Lucas
8
Pros:

For the price is more than enough.

2025-10-03 via Nuitee
G
gertrude H
8
Pros:

Shopping and restaurants are cliseby

2025-10-03 via Nuitee
A
Alphanzo
4
Pros:

The pool was never open. The breakfast was a combination of cereal, waffles, toast, coffee, juice, and muffin. The room, 318, smelled like a room of homeless guys. The carpet was sticky, stained, dirty, the hall was dirty, carpet sticky and stained. The bath tub did not have a stopper for taking a bath. The caulking around the tub showed mildew. The bathroom had not been cleaned, and there was clearly urine stains in front of the toilet, on the floor. The staff was friendly. I won't stay at the Valley Inn again.

2025-10-02 via Nuitee
J
Jennifer family
2
Pros:

The room did not have a microwave or fridge and the remote to the TV was broken. The toiletries were already half used and there was makeup on some of the towels. You could hear everything in the rooms above, below, and on each side so trying to sleep was absolutely terrible.

2025-10-01 via Nuitee
R
Roberta partner
2
Pros:

The room and hallways were filthy. The room itself was run down, holes in walls, we could smell moisture/mold as soon as we walked in. We originally had planned to stay 4 nights, but checked out the next morning after not getting in until 4 am. The only nice things were the pillows, and the lady who checked us out and refunded us without question.

2025-10-01 via Nuitee
K
Kayla partner
10
Pros:

We had a very nice stay here, it was quiet, comfortable, the staff was friendly and it was extremely afforable compared to so many other places we looked at. It was close to a bunch of restaurants, the Maverik Center and some shopping. I would definitely recommend this hotel, the area around it is a bit sketchy looking but we didn't have any issues or see anything weird going on.

2025-10-01 via Nuitee
M
Micheal
8
Pros:

Reasonably clean

2025-10-01 via Nuitee
P
Patricia
8
Pros:

Not alot of options for breakfast.

2025-09-30 via Nuitee
N
Nina
8
Pros:

Everything worked fine and the staff were friendly

2025-09-29 via Nuitee