SureStay Plus Hotel by Best Western Mesquite

Hotels
•
SureStay Plus Hotel by Best Western
6.5 (401 reviews)
2100 N Belt Line Rd , Mesquite , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Hot tub/Jacuzzi
Shallow end
Fence around pool
See all facilities

Review Highlights

Pros:
Peaceful environment
Friendly staff
Cons:
Dirty rooms and pest issues
Limited food options

Categories

Cleanliness
4.46
Numerous reviews mention dirty rooms and roaches, indicating significant issues with cleanliness.
Service
7.93
Positive comments about courteous and professional staff, standard quality for this hotel tier.
Location
8.47
Many reviews highlight the peaceful and convenient location, which is a positive aspect.
Room Quality
5.42
Mixed reviews; some mention good amenities while others complain about cleanliness and maintenance issues.
Amenities
6.45
Amenities received mixed feedback, with some positives like the tub and complimentary breakfast, but also negatives regarding cleanliness.
Value for Money
6.91
Some reviews indicate affordability, but issues with cleanliness and value might affect perception.
Food and Beverage
5.96
Widespread complaints about the limited breakfast options and quality.
Overall Experience
6.43
General mixed feelings; while some enjoyed their stay, the cleanliness issues heavily impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:25

Property Description

Convenient Location
Modern Amenities
Complimentary Breakfast

Book your stay at SureStay Plus Hotel by Best Western Mesquite for a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.5
Based on 401 reviews
Cleanliness: 4.46
Service: 7.93
Location: 8.47
Room Quality: 5.42
Amenities: 6.45
Value for Money: 6.91
Food and Beverage: 5.96
Overall Experience: 6.43
R
Rachel • couple • us
1
NO MEAT OR EGGS
2026-05-28 • via Nuitee
C
Cheryl • solo_traveller • us
9
Pros:

The location was great. Close to restaurants and stores. The staff was very good.

Cons:

Construction is going on, so traffic is very congested.

2026-05-25 • via Nuitee
J
Jessica • family_with_children • us
1
Horrible not even worth 90 bucks a night!
Pros:

I thought the price was great for the location however I was wrong

Cons:

That it smelled bad and the complementary breakfast was trash! At 7:30am mind you breakfast started at 6am by 7:30 there was cold eggs cereal and toast with NO TOASTER! the pool was open but the hot tub was not working and had thick green stuff on top and trash in it mind you the pool was clean make it make sense! Never again!!!

2026-05-24 • via Nuitee
R
Rosie • couple • us
1
Nasty uncomfortable and not friendly customer service
Pros:

Nothing

Cons:

My room was so dusty and the jacuzzi was dirty brown stuff was coming out the jets and a spider was crawling on the bed

2026-05-24 • via Nuitee
R
Robert • couple • us
8
2026-05-21 • via Nuitee
B
Bishop • couple • us
10
Great
Pros:

Didnt eat

Cons:

All good

2026-05-19 • via Nuitee
R
Robert • couple • us
7
2026-05-15 • via Nuitee
W
Wallace • couple • us
7
2026-05-10 • via Nuitee
L
Leo • solo_traveller • us
10
2026-05-04 • via Nuitee
C
Carlos • couple • us
6
2026-04-26 • via Nuitee
D
Dontrel • couple • us
10
2026-04-21 • via Nuitee
T
Tammy • solo_traveller • us
1
Disappointed
Pros:

Good location.

Cons:

The carpet was sticky, the TV didn't work, pool and hot tub was dirty. Card key worked half the time. Empty beer bottles around outside. Smelled like marijuana.

2026-04-18 • via Nuitee
S
sepeda • couple • us
1
Pros:

Nothing

Cons:

It smelled like weed all threw the hall ways breakfast was no good just microwave eggs just eggs nothing else my kids broke out from laying on the bed it what's horrible?

2026-04-10 • via Nuitee
R
Robert • solo_traveller • us
7
2026-04-07 • via Nuitee
B
Brenda • family_with_children • us
7
2026-03-30 • via Nuitee
B
BREE • couple • us
7
Quiet and pet friendly.
Pros:

The location is great for those looking to stay someplace quiet, but with easy access to highways who may have an RV or trailer. There’s plenty of parking space and easy to maneuver around the property. Bonus, they’re pet friendly with guest laundry facility and workout room.

Cons:

Room could do with a few updates, but bed was comfy. Had an issue regarding price differences, but issue was resolved with minimal difficulties.

2026-03-27 • via Nuitee
R
Robert • solo_traveller • us
8
2026-03-27 • via Nuitee
A
Alexander • family_with_children • us
9
Pros:

I like the friendliness of the staff and how clean the room and facility was

2026-03-23 • via Nuitee
A
Amanda B Reaves • family_with_children • us
8
Good stay
Pros:

Staff was nice. Room was great.

Cons:

The other guests was loud during the night. It was hard to sleep

2026-03-23 • via Nuitee
V
Victoria • couple • us
10
2026-03-22 • via Nuitee