SureStay Plus Hotel by Best Western Mesquite

Hotels
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SureStay Plus Hotel by Best Western
6.5 (373 reviews)
2100 N Belt Line Rd , Mesquite , us

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Hot tub/Jacuzzi
Shallow end
Fence around pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Peaceful environment
Friendly staff
Cons:
Dirty rooms and pest issues
Limited food options

Categories

Cleanliness
4.46
Numerous reviews mention dirty rooms and roaches, indicating significant issues with cleanliness.
Service
7.93
Positive comments about courteous and professional staff, standard quality for this hotel tier.
Location
8.47
Many reviews highlight the peaceful and convenient location, which is a positive aspect.
Room Quality
5.42
Mixed reviews; some mention good amenities while others complain about cleanliness and maintenance issues.
Amenities
6.45
Amenities received mixed feedback, with some positives like the tub and complimentary breakfast, but also negatives regarding cleanliness.
Value for Money
6.91
Some reviews indicate affordability, but issues with cleanliness and value might affect perception.
Food and Beverage
5.96
Widespread complaints about the limited breakfast options and quality.
Overall Experience
6.43
General mixed feelings; while some enjoyed their stay, the cleanliness issues heavily impacted overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 07:25

Property Description

Convenient Location
Modern Amenities
Complimentary Breakfast

Book your stay at SureStay Plus Hotel by Best Western Mesquite for a comfortable and convenient experience!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

6.5
Based on 373 reviews
Cleanliness: 4.46
Service: 7.93
Location: 8.47
Room Quality: 5.42
Amenities: 6.45
Value for Money: 6.91
Food and Beverage: 5.96
Overall Experience: 6.43
M
Morales • family_with_children • us
8
Pros:

Price was great

Cons:

Nothing all was good

2026-02-14 • via Nuitee
R
Rufus • family_with_children • us
8
Pros:

Very nice

Cons:

It was ok for the price

2026-01-27 • via Nuitee
D
Devonte • family_with_children • us
1
2026-01-19 • via Nuitee
T
Tracy • family_with_children • us
10
2026-01-19 • via Nuitee
M
Machala • couple • us
10
2026-01-16 • via Nuitee
I
Ignacio • family_with_children • us
10
Pros:

Pool

Cons:

Could use more breakfast items other than just one albran cereal toast and waffles

2026-01-14 • via Nuitee
I
Ignacio • family_with_children • us
10
Pros:

Pool

Cons:

Plz more Breakfast options some eggs n sausage or yogurt would be awesome

2026-01-14 • via Nuitee
J
Joyce • couple • us
3
Nice area to stay for the price, lacks hot breakfast options and a variety of drink options for breakfast. If you’re on
Pros:

Quite

Cons:

The complimentary breakfast was highly disappointing and very misleading. The food choices offered are toast and cereal only. The drink choices are water or coffee. When a hotel facility advertises complimentary breakfast this consists of a variety of hot and cold food items and beverages. If the hotel facilities only serve certain foods and drinks that should be included in their summary of the property this will allow the guests decide if the facility is suitable for their needs when traveling. I certainly would not recommend this hotel to others based on the lack of honesty for a complimentary breakfast.

2026-01-13 • via Nuitee
A
Antionette • couple • us
10
2026-01-05 • via Nuitee
R
Rufus • family_with_children • us
8
Pros:

Nice , clean and peaceful

2026-01-03 • via Nuitee
E
Edmundson • couple • us
10
2025-12-01 • via Nuitee
S
Sahra • family_with_children • us
1
Pros:

It's quiet

Cons:

The room was dirty and we found a roach on the bed

2025-11-28 • via Nuitee
R
RaTina • solo_traveller • us
2
It was ok I didn’t sleep well cause there roaches crawling on the walls and some of them tried get in my foods
Pros:

It affordable price

Cons:

The room wasn’t 100 percent clean and it has roaches and some dirty towels and pillow case

2025-11-23 • via Nuitee
C
Charlotte • family_with_children • us
10
Peaceful stay
Pros:

Staff being professional and courteous at all times.

Cons:

No complaints

2025-11-14 • via Nuitee
B
Bishop • couple • us
8
2025-11-11 • via Nuitee
R
Rd • solo_traveller • us
8
Very nice establishment
Pros:

The bed was comfy, microwave & fridge were clean, tub & bathroom were in good shape, the Texas shaped waffles that you make yourself were an unexpected plus. The hotel is very ducked off behind other businesses which could be a plus & a minus, depending on what you're doing lol

Cons:

Housekeeping didn't empty the trash or check towels, the air freshener all throughout the hotel was way too strong, not sure if they were trying to cover up a smell or something, TV channel selection sucked, one of the sofa cushions look kinda grody that I didn't want to touch it.

2025-11-05 • via Nuitee
A
Acosta • couple • us
6
2025-11-04 • via Nuitee
W
Whitlock • couple • us
10
2025-10-30 • via Nuitee
J
Jane • family_with_children • us
10
Enjoyable
Pros:

Perfect location for our stay

2025-10-29 • via Nuitee
S
Staci • couple • us
5
Pros:

It’s was nice location

Cons:

The price i is different everyday

2025-10-27 • via Nuitee