Hilton Garden Inn West Edmonton

Hotels
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Hilton Garden Inn
8.8 (448 reviews)
17610 Stony Plain Road , Edmonton , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Wi-Fi issues
No breakfast included

Categories

Cleanliness
8.45
Most reviews mention clean rooms, but some reports of maintenance issues affect perception.
Service
9.45
Staff received consistent praise for friendliness and helpfulness.
Location
8.95
Good access to major roads and nearby amenities, though some found the area not ideal.
Room Quality
8.45
Rooms are tidy but several reviews mentioned they are due for a refresh.
Amenities
8.45
Amenities present but some reviews indicated potential improvements are needed.
Value for Money
8.95
Mixed feelings about the pricing, especially during busy periods.
Food and Beverage
8.45
Breakfast was well-rated, but some guests were disappointed by the lack of inclusivity.
Overall Experience
9.25
Generally positive experiences with some minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:12

Property Description

Convenient Location near West Edmonton Mall
Situated just 3 km from the renowned West Edmonton Mall, Hilton Garden Inn West Edmonton offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Each air-conditioned guest room is equipped with a refrigerator, microwave, cable TV, and free Wi-Fi. Additionally, guests can enjoy the convenience of a work desk, coffee maker, and other essential amenities.

On-Site Facilities for a Relaxing Stay
Guests can unwind in the indoor pool, stay active in the fitness centre, and utilize the 24-hour business centre. With a restaurant, ATM, and gift shop on site, everything you need is within reach at Hilton Garden Inn West Edmonton.

Book your stay now and experience comfort and convenience at our hotel near Edmonton city centre.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.8
Based on 448 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
T
Tina • solo_traveller • ca
8
2026-04-15 • via Nuitee
B
Barbara • couple • ca
10
Pros:

The breakfast cooks

2026-04-12 • via Nuitee
G
Gloria • solo_traveller • ca
8
2026-04-11 • via Nuitee
R
Robinson • couple • ca
9
2026-04-11 • via Nuitee
T
Toufik • family_with_children • ca
1
Was the worst night ever. I didn’t sleep the whole night. So hot and no oxygen no freshness
Pros:

Location

Cons:

Beds not comfortable and the room was super hot and couldn’t get it cooler. Sheets were not really clean

2026-04-09 • via Nuitee
T
Tammy • family_with_children • ca
8
Pros:

Location cleanliness

Cons:

The pillows were uncomfortable

2026-04-06 • via Nuitee
J
Jimmy • extended_group • ca
1
Cons:

We asked for a handicap room with walk in shower u don't have even u said it was handicap accessible shower head came out a like a water tap my wife had trouble getting & out of bathtub room was cold or too hot smelled really strong of like perfume nauseating

2026-04-06 • via Nuitee
K
Knebel • couple • ca
1
2026-04-02 • via Nuitee
R
Reid • solo_traveller • ca
9
2026-03-31 • via Nuitee
D
Daina • couple • ca
8
The room was nice and roomy, it was clean and the bed was comfy.
Pros:

Location was good, hotel was clean.

Cons:

The room was a bit dated, did not like the carpet. Furniture was not comfortable.

2026-03-27 • via Nuitee
A
aaronmerkei • Business
10
Comedians pleased with sleep.
Pros:

I'm an out town comedian/Actor Named Aaron Merke there nothing funny about my stay here.
Top notch place to settle with your family or another stinky comedian. Close to the mall.

2026-03-25 • via Tripadvisor
J
James • family_with_children • ca
10
Pros:

Only spent one evening so did not try the food. Pool was nice for the kids

2026-03-24 • via Nuitee
6
694deweyp • Business • Winnipeg, Manitoba
10
Everything I needed!
Pros:

This hotel made for a very comfortable, quiet, and convenient stay. I especially appreciated the affordable laundry room onsite, and the hot tub that is thankfully open late (11 PM). The location was very handy for food and services nearby. The room was clean, comfy, and well-appointed, and the front desk staff was very friendly.

2026-03-23 • via Tripadvisor
S
scottpX7132MQ • Business
10
Amazing Stay!!
Pros:

Exceptional Stay at Hilton Garden Inn West Edmonton!
If you’re looking for the perfect mix of comfort and convenience in YEG, look no further! My recent stay at the Hilton Garden Inn West Edmonton was absolutely top-notch.

Why You’ll Love It:
Prime Location: You are practically on the doorstep of West Edmonton Mall (less than a 5-minute drive!). It’s the ultimate home base for shopping, Galaxyland, or the World Waterpark.

Fantastic Amenities: The indoor saltwater pool and hot tub are the perfect way to unwind after a long day of exploring. Plus, the 24-hour gym is well-equipped for a quick workout.

Delicious Dining: Don't skip breakfast at the Garden Grille & Bar. The made-to-order omelets are legendary, and the evening atmosphere at the Backyard Lounge is great for a relaxing drink.

Superior Comfort: The rooms are sparkling clean, quiet, and feature incredibly comfortable Serta beds. Having a microwave and fridge in the room is a total game-changer for families.

The staff here truly goes above and beyond—every interaction was met with a smile and genuine helpfulness. Whether you're here for business or a family getaway, this spot delivers incredible value.

I’ll definitely be back! 10/10 recommend.

2026-03-23 • via Tripadvisor
T
Tenille • family_with_children • ca
10
I enjoyed it thank you
Pros:

The location is good I liked we were able to stay till 1pm

Cons:

The parking was overflowing not enough handicap spaces. The whirlpool was yellow to much chlorine

2026-03-23 • via Nuitee
F
F6213UKandreao • Business
10
Great spot to stay & explore West Edmonton
Pros:

Beautiful spot close to many amenities & the west Edmonton mall. Comfy beds, and clean rooms. Would stay again!

2026-03-22 • via Tripadvisor
J
Jonilyn • couple • ca
10
Keep up the good work.
Pros:

Clean and staffs are polite.

Cons:

Nothing.

2026-03-19 • via Nuitee
H
Humberto • family_with_children • ca
10
2026-03-19 • via Nuitee
R
Robert • couple • ca
9
Hotel was very good, restaurant excellent, best restaurant meal in years! Steak was actually rare!!
Pros:

Breakfast was very nice - made to order omelettes, I had french toast with sausage, also hot cereal, pastries, fruit, juice, etc.

Cons:

The only thing I could comment on was that we didn't realize we could turn off the fan on the heater as it made a bit of a noise but when we did it was fine.

2026-03-17 • via Nuitee
L
Lewis • couple • ca
7
Convenient place to stay, clean, friendly. Needs more comfortable bedding.
Pros:

Location, clean room, spacious room

Cons:

Uncomfortable sheets, only 3 pillows, need 4

2026-03-16 • via Nuitee