Hilton Garden Inn West Edmonton

Hotels
•
Hilton Garden Inn
8.8 (558 reviews)
17610 Stony Plain Road , Edmonton , CA
+1 780-443-2233

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Cons:
Wi-Fi issues
No breakfast included

Categories

Cleanliness
8.45
Most reviews mention clean rooms, but some reports of maintenance issues affect perception.
Service
9.45
Staff received consistent praise for friendliness and helpfulness.
Location
8.95
Good access to major roads and nearby amenities, though some found the area not ideal.
Room Quality
8.45
Rooms are tidy but several reviews mentioned they are due for a refresh.
Amenities
8.45
Amenities present but some reviews indicated potential improvements are needed.
Value for Money
8.95
Mixed feelings about the pricing, especially during busy periods.
Food and Beverage
8.45
Breakfast was well-rated, but some guests were disappointed by the lack of inclusivity.
Overall Experience
9.25
Generally positive experiences with some minor disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:12

Property Description

Convenient Location near West Edmonton Mall
Situated just 3 km from the renowned West Edmonton Mall, Hilton Garden Inn West Edmonton offers a prime location for both leisure and business travelers.

Comfortable Rooms with Modern Amenities
Each air-conditioned guest room is equipped with a refrigerator, microwave, cable TV, and free Wi-Fi. Additionally, guests can enjoy the convenience of a work desk, coffee maker, and other essential amenities.

On-Site Facilities for a Relaxing Stay
Guests can unwind in the indoor pool, stay active in the fitness centre, and utilize the 24-hour business centre. With a restaurant, ATM, and gift shop on site, everything you need is within reach at Hilton Garden Inn West Edmonton.

Book your stay now and experience comfort and convenience at our hotel near Edmonton city centre.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YEG

Location

Property Accessibility

Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 558 reviews
Cleanliness: 8.45
Service: 9.45
Location: 8.95
Room Quality: 8.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 8.45
Overall Experience: 9.25
N
Naushad • solo_traveller • ca
10
2026-10-16 • via Nuitee
V
Veronica • couple • ca
5
2026-10-15 • via Nuitee
R
Rhoda • family_with_children • ca
10
Pros:

Very helpful left a

2026-10-13 • via Nuitee
H
Hore • solo_traveller • ca
4
Room very dated, bath/shower need regrouting, doors need painting needs updating forsure
Pros:

Staff was great

Cons:

Very very dated
Bathroom needs regrouting, carpets are gross,

2026-10-10 • via Nuitee
M
Mamie • solo_traveller • ca
8
Nice stay and great staff
Pros:

The food in the bar and breakfast restaurant was fantastic as well as the service.

Cons:

I wish the information that the pool was under construction was communicated earlier in the booking rather than a follow up email

2026-10-10 • via Nuitee
P
Peter • solo_traveller • de
8
2026-10-09 • via Nuitee
J
Joseph • couple • ca
3
Unsatisfied
Cons:

The pool and hot tub was closed and we were not made aware at the time of booking. Also our room had no hot water.

2026-10-07 • via Nuitee
B
Brett • solo_traveller • au
9
Renovating
Pros:

The rooms were very comfortable

Cons:

Unfortunately they are remodelling the gym and pool. They did tell us before we arrived that this was the case so we weren't surprised. They also gave us a voucher to use for food to compensate. It was very noisy between 10am and 6pm while work was being carried out and one lift was being used by the construction guys.

2026-09-19 • via Nuitee
L
Lisa • couple • ca
7
Pros:

Great location

Cons:

They didn’t have breakfasts included like other hotels that were around

2026-09-19 • via Nuitee
H
Hadassah • solo_traveller • ca
9
2026-09-16 • via Nuitee
J
Jason • family_with_children • ca
10
Very enjoyable stay
Pros:

Very comfortable

2026-09-13 • via Nuitee
V
Vi • family_with_children • ca
9
2026-09-08 • via Nuitee
R
Ronald • couple • ca
8
2026-09-07 • via Nuitee
S
Shelley • solo_traveller • ca
10
Pros:

The rooms were clean and comfortable. Staff was so friendly. A 10 for the staff.
Breakfast was fantastic. They cooked to order and it was the best food. The staff at breakfast was so friendly and attentive.
Great place and I will stay there again.

2026-09-07 • via Nuitee
M
Minerva • couple • ca
10
It’s was very comfortable and we are all satisfied
Pros:

Ease access to everything I need.

Cons:

N/A

2026-09-07 • via Nuitee
A
Amanda • solo_traveller • ca
10
2026-09-06 • via Nuitee
H
Heather • solo_traveller • ca
7
2026-09-06 • via Nuitee
T
Tina • solo_traveller • ca
10
2026-09-02 • via Nuitee
J
Jason • couple • ca
10
Comfortable
Pros:

Relaxing and cozy

Cons:

All good

2026-09-01 • via Nuitee
H
Huang • family_with_children • cn
10
Pros:

The front desk staff are very nice and friendly

2026-08-28 • via Nuitee