Village Hotel Maidstone

Hotels
•
Village Hotels & Leisure Clubs
7.5 (2546 reviews)
Castle View, Forstal Rd, Sandling , Maidstone , gb

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable rooms
Cons:
Noise disturbances
Limited amenities for personal items

Categories

Cleanliness
6.89
Feedback indicates that while spa and room cleanliness were noted positively, some areas lacked shelves and hooks.
Service
8.36
Aneta's service received explicit praise across multiple reviews, as well as other staff being described as friendly and helpful.
Location
7.9
Noisy issues were raised, but the location's proximity to travel routes was valued.
Room Quality
7.35
Rooms were often mentioned as comfortable, but concerns about noise dampened the sentiment.
Amenities
8.38
The gym facilities were highly praised; the lack of bedside lamps and shelving detracted slightly.
Value for Money
6.34
Some reviewers felt the room price was not justified due to sleep disruptions and lack of value.
Food and Beverage
7.89
Positive remarks about the food at events and breakfast indicated a solid experience overall.
Overall Experience
6.86
Mixed experiences noted, with both excellent service and significant noise disturbances impacting overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:05

Property Description

Leisure Facilities and Village Gym

The Village Hotel Maidstone offers extensive leisure facilities for guests, including access to the Village Gym with a swimming pool, sauna, and steam room. Stay active and relaxed during your visit with these fantastic amenities.

Dining Options and Starbucks Coffee Shop

Indulge in a variety of dishes at the Village Pub & Grill all day dining venue, from hearty breakfasts to scrumptious desserts. Craving a hot drink or snack? Visit the on-site Starbucks coffee shop for a quick pick-me-up.

Business Club and Meeting Spaces

For those needing a workspace during their stay, the Business Clubs at the hotel provide inspired meeting spaces, hot desking, and state-of-the-art technology. Upgrade to Business Club access for additional amenities and services.

Experience comfort, convenience, and a range of amenities at Village Hotel Maidstone. Book now for a memorable stay!

Important information:

The property will contact guests after receiving booking confirmation with additional details related to their stay.

Check-in and check-out is done at the self-service kiosks.

Please note that Village Hotels do not accept cash payments or checks.

The credit or debit card used to make the booking must be available on check in at the hotel.

Please note that children’s swim times apply.

Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.

Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 5 per day.

Location

Guest Reviews

7.5
Based on 2546 reviews
Cleanliness: 6.89
Service: 8.36
Location: 7.9
Room Quality: 7.35
Amenities: 8.38
Value for Money: 6.34
Food and Beverage: 7.89
Overall Experience: 6.86
M
Martin • couple • gb
9
2026-03-27 • via Nuitee
N
Nathan • family_with_children • gb
10
2026-03-27 • via Nuitee
H
Holly • couple • gb
8
2026-03-26 • via Nuitee
C
Charlie • couple • gb
10
2026-03-25 • via Nuitee
M
Mark • solo_traveller • gb
8
Very good
Pros:

Lots to do. Gym and pool. Nice bar area. Near LeShuttle

2026-03-24 • via Nuitee
L
Lewis • couple • gb
4
Cons:

Paid £184 for a “club” room and was given a regular double and also the TV didn’t work

2026-03-23 • via Nuitee
J
Jacqueline • couple • gb
9
1 night stay in twin room.
Pros:

The set out of facilities is good.
Starbucks on site is a new and welcome option.
Rooms were clean and fresh looking. Very modern and spacious, ours was a twin room. Bathroom and shower lovely and clean.
We stayed for an event and the food was nice and well cooked. Breakfast had plenty of choice and vegetarian options. Very tasty.
Staff are lovely. Young gentleman on reception helped us to check in and remembered us the next morning, asking us how the event went and how was our stay.
Overall I would say that the hotel is good value and I would happily stay again.

Cons:

Nothing

2026-03-22 • via Nuitee
S
Sue • family_with_children • gb
8
Very helpful and friendly staff. Very good quality food.
2026-03-22 • via Nuitee
R
Rachel • solo_traveller • gb
10
Amazing, relaxing and chilled night
Pros:

Everything

Cons:

Food just needs to hotter

2026-03-21 • via Nuitee
K
Ken • couple • gb
8
Pros:

the room was dusty and needed a quick clean, also not sure the coffee they use at the bar, but it's not nice a Americano without milk

2026-03-18 • via Nuitee
J
Julie • solo_traveller • gb
9
2026-03-17 • via Nuitee
A
Andrew • couple • gb
8
Pros:

Everything .

Cons:

Being next to noisy people in the next room to us .kept us up all night and hardly got any sleep. Also felt a mini fridge would have been handy.

2026-03-15 • via Nuitee
G
Gemma • couple • gb
7
Pros:

Pleasant and clean

2026-03-14 • via Nuitee
J
John • couple • gb
6
Pros:

Breakfast and location

Cons:

Cost of Desert and speak pie

2026-03-14 • via Nuitee
C
Chris • couple • gb
7
2026-03-09 • via Nuitee
C
Claire • couple • gb
4
2026-03-08 • via Nuitee
J
Joanna • couple • gb
8
Very busy bar, noisy but fun. Value for money rooms. Clean and comfortable
Pros:

Clean and functional. No fuss no frills room.

Cons:

Heating a bit confusing to work. No water in the room and only two coffee sachets. The beds legs are lethal. Almost broke my toe

2026-03-08 • via Nuitee
S
Sharon • couple • gb
8
Pros:

Very comfortable rooms really clean and very reasonably priced

Cons:

Nothing

2026-03-01 • via Nuitee
C
Carole • extended_group • gb
6
Acceptable
Cons:

Rooms very dark

2026-02-28 • via Nuitee
J
Jay • couple • gb
8
Great
2026-02-27 • via Nuitee