Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Business center
-
Heating
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Luggage storage
-
Express check-in/check-out
-
Safety deposit box
-
Bar
-
Facilities for disabled guests
-
Meeting/banquet facilities
-
Hot tub/Jacuzzi
-
Sauna
-
Solarium
-
Non-smoking throughout
-
Private parking
-
Daily housekeeping
-
Accessible parking
-
Special diet menus - on request
-
Wheelchair accessible
-
Kid meals
-
Electric vehicle charging station
-
Indoor pool
-
Toilet with grab rails
-
Lower bathroom sink
-
Higher level toilet
-
Emergency cord in bathroom
-
Wine/champagne
-
Coffee Shop on site
-
Steam room
-
Fitness/spa locker rooms
-
Yoga classes
-
Fitness classes
-
Personal trainer
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Guest rooms disinfected between stays
-
Cleaning standards that are effective against Coronavirus
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Contactless check-in/check-out
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Food delivered to guest room
-
24-hour security
-
Delivered food - securely covered
-
Key card access
-
Mobile app for room service
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Leisure Facilities and Village Gym
The Village Hotel Maidstone offers extensive leisure facilities for guests, including access to the Village Gym with a swimming pool, sauna, and steam room. Stay active and relaxed during your visit with these fantastic amenities.
Dining Options and Starbucks Coffee Shop
Indulge in a variety of dishes at the Village Pub & Grill all day dining venue, from hearty breakfasts to scrumptious desserts. Craving a hot drink or snack? Visit the on-site Starbucks coffee shop for a quick pick-me-up.
Business Club and Meeting Spaces
For those needing a workspace during their stay, the Business Clubs at the hotel provide inspired meeting spaces, hot desking, and state-of-the-art technology. Upgrade to Business Club access for additional amenities and services.
Experience comfort, convenience, and a range of amenities at Village Hotel Maidstone. Book now for a memorable stay!
The property will contact guests after receiving booking confirmation with additional details related to their stay.
Check-in and check-out is done at the self-service kiosks.
Please note that Village Hotels do not accept cash payments or checks.
The credit or debit card used to make the booking must be available on check in at the hotel.
Please note that children’s swim times apply.
Please indicate the number of baby cots needed. All requests for cots must be confirmed by the property as not all rooms can accommodate cots.
Please note that over the festive period, there will be limited dining available at the hotel due to private functions. For more information, guests are advised to contact the hotel before arrival, contact details can be found on the booking confirmation.
A deposit may be required at the property.
Location
Guest Reviews
Room was pretty big.
Bath room was neglected and very tired. Couldn't get the kettle under the tap to fill it. Shower sprayed everywhere except where you were. Room lights were weird, didn't seem to light anything. View was of a flat roof and the sound from the pool area (we think) was all we could hear. Bar was very expensive, car park was charged but in our room there was a sign saying that our room came with free parking. Disappointing for the cost.
Breakfast was good, The receptionist Aneta was so nice and helpful and that really does make a difference the hotel should be very proud to have Aneta has an important member of staff.
No complaints at all
The service , facilities and proximity to attractions was simply exceptional .
I unfortunately had a health emergency which staff responded to in such a prompt, caring and professional manner. They even called after to check on me .
I enjoyed the facilities so much! They have a gym spin class room swimming area- it’s just great . They also have Starbucks in the hotel itself which was a tremendous plus. It's only a 16min drive from St Andrews Lake which has so many fun activities such as bungee jumping, zip line, wellness, aqua park - the list goes on.
I personally want to thank the staff for such a wonderful experience - I can’t wait to come back!
The rooms without AC could be a little cooler with better fans
all aspects were very good
nothing
Hotel was clean, convenient location for our trip
Reception staff were very unhelpful it took us three attemps to check in. breakfast buffet was average scrambled egg floating around in liquid wasn't very apertising. Coffee from machine was lukewarm. Bar was short staffed
Spacious
Breakfast was good, plenty of choice
The shower flooded the bathroom floor
The lighting was inadequate
The window was broken and couldn’t be closed
The view overlooked the roof
Disappointing return after many positive experiences in the past
We have a long history with Village Hotel Maidstone. We were members of the gym for around two years, held our joint wedding stag/hen celebrations here and have recommended the hotel to friends and family visiting the area. It had been approximately nine years since we personally last stayed, so we were looking forward to returning.
Unfortunately, the experience was nowhere near as enjoyable as we remembered.
Our room was booked six months in advance and we specifically requested a quiet location due to sleeping difficulties. Unfortunately, we were allocated a room overlooking a flat roof with air ducts/extraction equipment running throughout the night. The constant humming made sleeping extremely difficult and meant we couldn't comfortably have the window open. Secondary glazing would make a considerable difference to these rooms.
The bedroom was adequate, although parts were looking tired and showing signs of wear and tear. Two fans were provided, including a Dyson, but these created additional noise when trying to sleep.
We were also disappointed to discover a £10 parking charge for overnight hotel guests and an additional £5 charge to use the pool.
The parking policy seems particularly strange. Guests visiting the gym or having a meal can apparently receive up to four hours' free parking, yet guests paying to stay overnight are charged £10. In my opinion, overnight guests should receive complimentary parking as part of their stay. It seems the wrong way around to offer free parking to shorter-term visitors while charging those actually staying at the hotel.
Check-in is now via computer screens, which also makes the arrival experience feel much less personal than we remembered.
We had pre-booked dinner and specifically requested not to sit underneath speakers because elderly members of our party wear hearing aids.
Disappointing return after many positive experiences in the past
We have a long history with Village Hotel Maidstone. We were members of the gym for around two years, held our joint wedding stag/hen celebrations here and have recommended the hotel to friends and family visiting the area. It had been approximately nine years since we personally last stayed, so we were looking forward to returning.
Unfortunately, the experience was nowhere near as enjoyable as we remembered.
Our room was booked six months in advance and we specifically requested a quiet location due to sleeping difficulties. Unfortunately, we were allocated a room overlooking a flat roof with air ducts/extraction equipment running throughout the night. The constant humming made sleeping extremely difficult and meant we couldn't comfortably have the window open. Secondary glazing would make a considerable difference to these rooms.
The bedroom was adequate, although parts were looking tired and showing signs of wear and tear. Two fans were provided, including a Dyson, but these created additional noise when trying to sleep.
We were also disappointed to discover a £10 parking charge for overnight hotel guests and an additional £5 charge to use the pool.
The parking policy seems particularly strange. Guests visiting the gym or having a meal can apparently receive up to four hours' free parking, yet guests paying to stay overnight are charged £10. In my opinion, overnight guests should receive complimentary parking as part of their stay. It seems the wrong way around to offer free parking to shorter-term visitors while charging those actually staying at the hotel.
Check-in is now via computer screens, which also makes the arrival experience feel much less personal than we remembered.
We had pre-booked dinner and specifically requested not to sit underneath speakers because elderly members of our party wear hearing aids.
I liked the venue as a whole, it was spacious and they had good facilities available
It looked clean but I later realised it wasn't as there were bugs in my room. According to staff, they were pea bugs. It was also very dark in the room except the bathroom. You had to have the blind up for there to be a decent amount of light which was inconvenient when getting changed/undressed as people could see into the room, as it was a electric car charging car park view.
Pool and gym great
Getting woken up at 5:35 am by an inconsiderate member of staff pouring glass bottles in to the bin about 5 times
The noise wasn’t needed at that time in the morning ruined the stay
Excellent across the board.. would definately return. Great food, lovely rooms & great service
Glass bins being collected or emptied at 6am.
Range of soft drinks on the menu. Need juice/kids drinks for room service too.
I love the food and they gave me king size love the bed ans the shower lovely honestly I will come here again
Your guide to the flawless travel experience
Popular Countries
Get our app
