Holiday Inn Express Hotel & Suites Tucson Mall by IHG

Hotels
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Holiday Inn Express
8.7 (494 reviews)
620 East Wetmore Road , Tucson , us

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast variety
Convenient location
Cons:
Cleanliness issues
Room quality concerns
Amenities not as described

Categories

Cleanliness
7.91
Hair found on the sheets; cleanliness issues noted.
Service
9.38
Staff was friendly and helpful; positive sentiments expressed about service.
Location
9.42
Convenient location highlighted by multiple reviews.
Room Quality
7.37
Small rooms noted, with issues such as a nail in the floor.
Amenities
8.4
Pool and spa facilities had issues; breakfast variety noted.
Value for Money
9.36
Good experience for the price paid.
Food and Beverage
8.91
Breakfast variety and quality appreciated; no major complaints.
Overall Experience
8.88
Overall enjoyable stay with some noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:46

Property Description

Convenient Location and Modern Amenities

This hotel, located near Tucson Mall and Wetmore Park, offers a comfortable stay with an outdoor pool, hot tub, and free WiFi. The rooms are equipped with convenient amenities like a microwave, minibar, and cable TV.

Delicious Breakfast and Relaxation Options

Start your day with a complimentary breakfast buffet and unwind in the outdoor barbecue facilities or lounge area. Stay active at the fitness center or catch up on work at the business center.

Nearby Attractions and Entertainment

Explore Rillito Park and Racetrack just a short drive away, or visit the University of Arizona and Old Tucson Studios. With its convenient location and modern amenities, Holiday Inn Express Hotel and Suites Tucson Mall is the perfect choice for your stay.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TUS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 494 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 7.37
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 8.91
Overall Experience: 8.88
J
Janice • couple • us
9
2026-07-04 • via Nuitee
G
Gaël • solo_traveller • fr
8
Une semaine à Tucson
Pros:

Chambre spacieuse. Personnel accueillant et serviable. Piscine et salle de sport agréables et propres. Petit déjeuner convenable.

Cons:

Un peu loin du centre.

2026-06-28 • via Nuitee
M
Maria • couple • us
10
Father’s Day trip. Came in late. Courteous clerks. Comfortable beds. Fresh grinder brewed coffee. Cinnamon rolls excelle
Pros:

Fresh brewed coffee, excellent choice for breakfast. Comfortable beds and rooms. Very clean. No problems with parking. Friendly staff.

Cons:

I liked it all.

2026-06-26 • via Nuitee
G
Gail • solo_traveller • us
10
Pros:

Friendly and helpful staff, especially front desk person at night and food attendant at breakfast. Room very clean.Car with unlocked bike in rear was secure.

Cons:

Too short of a stay

2026-06-25 • via Nuitee
E
Elizabeth • solo_traveller • us
7
Pros:

The room size was good and the pool was awesome.

Cons:

The bed was very uncomfortable with extremely flat pillows and the breakfast was too spicy.

2026-06-22 • via Nuitee
R
Ruben • solo_traveller • us
10
Value for money
Pros:

Value for the money

Cons:

Could use modernisation, but at the same time it has a desert charm to it the way it is.

2026-06-22 • via Nuitee
J
Jill • family_with_children • us
4
2026-06-18 • via Nuitee
E
Elizabeth • couple • us
10
Pros:

It was a nice large comfortable room.
We will return to this hotel.

2026-06-16 • via Nuitee
M
Maria • couple • us
9
Excellent stay. Excellent everything!
Pros:

Breakfast was exceptional. Fresh ground coffee, variety of quality breakfast menu. Clean comfortable room.

Cons:

I can hear the people talking on the 2nd floor. As well as when they were walking.

2026-06-11 • via Nuitee
D
DANIEL • couple • mx
10
2026-06-10 • via Nuitee
A
Ashley • solo_traveller • us
10
2026-06-09 • via Nuitee
J
Júnio • family_with_children • br
7
Bom hotel
Pros:

Ótima localização, cama confortável, quarto grande.

Cons:

Não gostei da limpeza, encontrei cabelos no banheiro e a cortina do chuveiro estava toda manchada. Outro ponto negativo foi a cortina do quarto, tinha blackout mas não fechava completamente, sempre passava bastante luz.

2026-06-08 • via Nuitee
A
Annie • solo_traveller • us
7
Pros:

The workers were amazing

Cons:

Shady areas with homeless

2026-06-01 • via Nuitee
S
Sheryl • couple • us
10
Pros:

Super clean great breakfast!!

2026-05-31 • via Nuitee
M
MONTE • family_with_children • us
8
Pros:

Staff was attentive, available, and friendly.

Cons:

Not many fresh fruit options at breakfast. Hallway carpet is very stained and unappealing.

2026-05-31 • via Nuitee
C
Cota • family_with_children • us
10
2026-05-28 • via Nuitee
A
Alexis • solo_traveller • us
9
2026-05-26 • via Nuitee
J
Jorge • extended_group • mx
6
EXCELENTE UBICACION, LIMPIO, ALGO ANTICUADO.
Pros:

EL DESAYUNO ES SENCILLO, BASICO, EL CAFE BUENO. TODO EL PLATOS Y CUBIERTOS DESHECHABLES

Cons:

HICIMOS LA RESERVA PARA 3 Y NO ESTABAN PREPARADOS CON CAMA EXTRA NI TOALLAS, HUBO QUE PEDIRLO. ESPERAMOS DOS VECES A QUE APARECIERA EL RECEPCIONISTA, FUE AMABLE.

2026-05-25 • via Nuitee
J
joseph • solo_traveller • us
9
2026-05-16 • via Nuitee
S
Shannon • couple • us
10
Great hotel stay every time!
Pros:

The rooms are so spacious and the beds are always so comfortable! Great breakfast too!

2026-05-16 • via Nuitee