Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Outdated decor
Food quality inconsistencies

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness positively, but concerns about showers affecting the perception.
Service
9.25
The staff is frequently described as friendly and helpful across several reviews.
Location
9.25
Multiple reviews praised the prime location of the hotel, citing convenience to tourist spots and transport.
Room Quality
7.75
Some reviews noted smaller rooms and less modern decor than expected.
Amenities
8.75
Amenities such as parking and breakfast options were generally well-received.
Value for Money
8.25
While some felt rooms were basic for the price, others found the value acceptable for the location.
Food and Beverage
8.25
Reviews noted good breakfast options but criticized some food quality on specific occasions.
Overall Experience
8.75
Many reviews reflected a mostly positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Central Location:
Hotel Sailer's prime location, just minutes away from the Main Train Station and the old town, makes it the perfect base for exploring Innsbruck.

Relaxing Spa Area:
Unwind after a day of sightseeing in the hotel's spa area with a rejuvenating sauna session, offering a peaceful retreat in the heart of the city.

Culinary Delights:
Indulge in a culinary journey at the on-site restaurant, serving up a delectable mix of Tyrolean specialties, international dishes, and a wide array of exquisite wines.

Experience the charm of Hotel Sailer and book your stay now to create unforgettable memories in Innsbruck.

Important information:

Please note that the bicycle rental is not available in winter.

Please let the property know with how many guests you will arrive. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 5049 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
U
Ulrich • solo_traveller • de
7
Pros:

Zentrale Lage

Cons:

-

2026-06-27 • via Nuitee
J
John • couple • us
4
Decent, but disappointing based on other reviews
Pros:

Great location, reasonably nice rooms.

Cons:

Got there and they up charged us for the number of prime, even though we specified 2 people per room in the reservation. They agreed that’s what my Booking.com reservation said, but that wasn’t what loaded into their system…

2026-06-27 • via Nuitee
R
Roland • couple • ch
9
Pros:

Vorhandene e-Ladestation war sehr willkommen

2026-06-27 • via Nuitee
P
Patrick • couple • ch
9
Pros:

Wie waren schon das zweite Mal da, die Lage ist Top und es ist auch super mit den Parkplätzen geregelt

2026-06-27 • via Nuitee
D
Dirkje • solo_traveller • nl
8
Fijn verblijf gehad en bent zeker tevreden over dit hotel.
Pros:

Vriendelijk personeel, uitgebreid ontbijt, prima ligging in het centrum. Wifi werkt prima.

Cons:

De prijs-kwaliteit verhouding in het restaurant en niet zoveel keus in het menu.

2026-06-26 • via Nuitee
N
Normita • couple • us
10
It was an excellent experience
Pros:

Location is excellent. Close to everything

Cons:

None really

2026-06-24 • via Nuitee
M
Mtkst • solo_traveller • at
9
2026-06-24 • via Nuitee
J
Judith • solo_traveller • au
10
2026-06-22 • via Nuitee
M
Michael • solo_traveller • au
6
Pros:

Good location close to station . Quiet , good air conditioning in room .

Cons:

Wifi in room was basically unusable, towels were thin and basic.

2026-06-22 • via Nuitee
U
Ueda • solo_traveller • jp
10
2026-06-22 • via Nuitee
T
Troy • family_with_children • us
9
Great location, very friendly staff, comfortable rooms, very fair price considering all options
Pros:

Great location and proximity to the city center area

Cons:

Breakfast didn't look too good so we didn't eat at the hotel

2026-06-22 • via Nuitee
M
Marco • solo_traveller • de
8
Sehr freundliche Mitarbeiter; zentrale Lage; Zimmer ist optisches Highlight
Pros:

Sehr freundliche Mitarbeiter; interessantes offenes Design mit ins Zimmer integriertem Badezimmer mit Glasscheiben statt Wänden als optisches Highlight; tolle Beleuchtung im Zimmer; Zimmer war sehr sauber; sehr zentrale Lage fast direkt am Bahnhof und in direkter Nähe der meisten Sehenswürdigkeiten; sehr faires Preis-Leistungs-Verhältnis

Cons:

Essensgeruch im Treppenhaus (aber immerhin nicht auf Zimmer); Zimmer hätte für das offene Design des Badezimmers größer sein müssen, Aufteilung in drei zu kleine durch Glasscheiben getrennte Teilbereiche (Toilette, Waschbecken und Dusche) nicht ideal, teilweise hat man sich an den Scheiben gestoßen; Boden der Dusche war zu glatt, eine rutschfeste Struktur hat mir gefehlt; Regendusche hat gefehlt (mittlerweile fast überall Standard); Duschschlauch war undicht; trotz hinterlegter Kreditkarte, musste ich mit EC-Karte bezahlen; generell wären mehr Zahlungsmethoden wünschenswert

2026-06-21 • via Nuitee
S
Stefan • solo_traveller • de
8
2026-06-21 • via Nuitee
F
Florian • solo_traveller • ch
8
2026-06-21 • via Nuitee
E
Elvio • couple • ch
9
Es hat uns sehr gefallen,
Pros:

Sehr zentrale Lage, ca. 10 Gehminuten vom Goldenen Dacherl entfernt. Gutes Frühstück, sehr reichhaltig. Parkmöglichkeit in der Hoteleigenen Tiefgarage. ein wunder schönes Gartenrestaurant.

2026-06-21 • via Nuitee
M
Marcel • solo_traveller • ch
9
2026-06-21 • via Nuitee
P
Prokopetz • solo_traveller • at
9
2026-06-20 • via Nuitee
D
Dimitrios • solo_traveller • ch
10
Gute, zentrale Lage, nettes Personal, Sauberkeit
Pros:

Gute, zentrale Lage, nettes Personal, Sauberkeit

Cons:

-

2026-06-20 • via Nuitee
Y
Yaron • extended_group • il
10
2026-06-20 • via Nuitee
B
Brenda • couple • gb
9
Good place to stay
Pros:

Great location also good car parking

Cons:

Nothing

2026-06-20 • via Nuitee