Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Outdated decor
Food quality inconsistencies

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness positively, but concerns about showers affecting the perception.
Service
9.25
The staff is frequently described as friendly and helpful across several reviews.
Location
9.25
Multiple reviews praised the prime location of the hotel, citing convenience to tourist spots and transport.
Room Quality
7.75
Some reviews noted smaller rooms and less modern decor than expected.
Amenities
8.75
Amenities such as parking and breakfast options were generally well-received.
Value for Money
8.25
While some felt rooms were basic for the price, others found the value acceptable for the location.
Food and Beverage
8.25
Reviews noted good breakfast options but criticized some food quality on specific occasions.
Overall Experience
8.75
Many reviews reflected a mostly positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Central Location:
Hotel Sailer's prime location, just minutes away from the Main Train Station and the old town, makes it the perfect base for exploring Innsbruck.

Relaxing Spa Area:
Unwind after a day of sightseeing in the hotel's spa area with a rejuvenating sauna session, offering a peaceful retreat in the heart of the city.

Culinary Delights:
Indulge in a culinary journey at the on-site restaurant, serving up a delectable mix of Tyrolean specialties, international dishes, and a wide array of exquisite wines.

Experience the charm of Hotel Sailer and book your stay now to create unforgettable memories in Innsbruck.

Important information:

Please note that the bicycle rental is not available in winter.

Please let the property know with how many guests you will arrive. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4737 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
J
JULIE • couple • us
10
Best stay of our trip.
Pros:

The hotel made it so easy to deal with all our luggage, plus an early check-in and late check-out. The breakfast was outstanding. Everything about our stay at Hotel Sailer was just perfect.

Cons:

I prefer a very firm bed, and this was a bit softer than I like. Just personal preference though. The fan in the bathroom was a bit loud, but nice that there was actually a fan.

2026-04-03 • via Nuitee
N
N.A. • family_with_children • nl
10
2026-04-02 • via Nuitee
G
Gerhard • family_with_children • at
10
2026-04-02 • via Nuitee
H
Hannelore • family_with_children • at
10
Pros:

Die Freundlichkeit des Personals, Ruhe beim Frühstück, Qualität des Abendessens, Ruhe im Zimmer

Cons:

Schön wäre, wenn es vlt. ausser Tee noch Kaffeesticks im Zimmer gäbe

2026-04-01 • via Nuitee
T
Thomas • couple • lu
9
2026-04-01 • via Nuitee
E
Elly • solo_traveller • nl
9
Aangenaam en kan ik iedereen aanbevelen.
Pros:

Restaurant aanwezig. Station en centrum op loopafstand .

2026-03-31 • via Nuitee
M
Margit • family_with_children • at
10
Pros:

Super Hotel mitten im Zentrum. Tolle Lage. Alles bestens!

2026-03-30 • via Nuitee
G
Gracemia • extended_group • br
9
Localização excelente
Pros:

Localização

2026-03-30 • via Nuitee
A
Andrzej • couple • pl
9
2026-03-30 • via Nuitee
L
Laurence • solo_traveller • lu
9
2026-03-30 • via Nuitee
A
Armin • extended_group • de
9
Alles super
Pros:

Gutes Frühstück, freundliches Personal, tolle Lage

Cons:

Das Bett ist nicht so gemütlich. Die Matratzen sollten ausgetauscht werden.

2026-03-30 • via Nuitee
J
Jan Tobias • family_with_children • de
8
2026-03-28 • via Nuitee
D
Dougstodd99 • Business • France
10
Great location, great hotel.
Pros:

Very smart, warm and welcoming hotel.

2026-03-27 • via Tripadvisor
G
Gregor • extended_group • nl
9
2026-03-27 • via Nuitee
M
Manuel • extended_group • us
9
Good
Pros:

Good

Cons:

Good

2026-03-27 • via Nuitee
L
Lotti • family_with_children • at
9
Ein absolut empfehlenswertes Hotel
Pros:

Geschmackvolles Ambiente, zuvorkommende Behandlung

2026-03-26 • via Nuitee
S
Samantha • couple • gb
9
2026-03-26 • via Nuitee
D
Daniel • extended_group • br
10
2026-03-25 • via Nuitee
I
Ina • solo_traveller • at
10
2026-03-25 • via Nuitee
D
Dale • solo_traveller • gb
7
2026-03-25 • via Nuitee