Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cleanliness
Cons:
Room size
Outdated decor
Food quality inconsistencies

Categories

Cleanliness
7.75
Some reviews mentioned cleanliness positively, but concerns about showers affecting the perception.
Service
9.25
The staff is frequently described as friendly and helpful across several reviews.
Location
9.25
Multiple reviews praised the prime location of the hotel, citing convenience to tourist spots and transport.
Room Quality
7.75
Some reviews noted smaller rooms and less modern decor than expected.
Amenities
8.75
Amenities such as parking and breakfast options were generally well-received.
Value for Money
8.25
While some felt rooms were basic for the price, others found the value acceptable for the location.
Food and Beverage
8.25
Reviews noted good breakfast options but criticized some food quality on specific occasions.
Overall Experience
8.75
Many reviews reflected a mostly positive experience overall despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 04:33

Property Description

Central Location:
Hotel Sailer's prime location, just minutes away from the Main Train Station and the old town, makes it the perfect base for exploring Innsbruck.

Relaxing Spa Area:
Unwind after a day of sightseeing in the hotel's spa area with a rejuvenating sauna session, offering a peaceful retreat in the heart of the city.

Culinary Delights:
Indulge in a culinary journey at the on-site restaurant, serving up a delectable mix of Tyrolean specialties, international dishes, and a wide array of exquisite wines.

Experience the charm of Hotel Sailer and book your stay now to create unforgettable memories in Innsbruck.

Important information:

Please note that the bicycle rental is not available in winter.

Please let the property know with how many guests you will arrive. If you arrive with children, please inform the property about their number and age. You can use the Special Requests box when booking or contact the property directly.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: INN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 15 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 14 years old stay for € 25 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 4905 reviews
Cleanliness: 7.75
Service: 9.25
Location: 9.25
Room Quality: 7.75
Amenities: 8.75
Value for Money: 8.25
Food and Beverage: 8.25
Overall Experience: 8.75
S
Shadeka • family_with_children • us
6
Average
Pros:

Staff asked too many questions at breakfast
It made you feel uncomfortable/unwelcome
You were rushed even before breakfast ended

Cons:

Only room

2026-04-24 • via Nuitee
F
Francis • solo_traveller • de
9
Pros:

Clean, big bathroom. Good breakfast.

Cons:

Nothing that comes to mind.

2026-04-23 • via Nuitee
A
Andrey • couple • ru
9
2026-04-23 • via Nuitee
D
Diana • family_with_children • de
7
2026-04-22 • via Nuitee
R
Ricardo • solo_traveller • ar
8
Pros:

La atención del personal, excelente!!!

Cons:

La cabina del baño para ducharse era incómoda.

2026-04-22 • via Nuitee
B
Bernhard • extended_group • at
10
2026-04-20 • via Nuitee
A
Astrid • couple • de
7
2026-04-20 • via Nuitee
M
Martin • family_with_children • se
8
2026-04-19 • via Nuitee
S
Suzana • family_with_children • ch
9
2026-04-19 • via Nuitee
A
Alexandra • solo_traveller • at
8
Pros:

Sehr freundlich

2026-04-19 • via Nuitee
A
Anne • extended_group • ch
8
Très bien!
2026-04-18 • via Nuitee
J
Jani • solo_traveller • fi
8
Pros:

Sijainti ja siisteys

Cons:

Ilmastointi ei toiminut, äänieristys heikkoa.

2026-04-18 • via Nuitee
C
Claudia • solo_traveller • at
9
Eine Empfehlung
Pros:

Tolles Haus, nettes Personal, neu restaurierte Zimmer

Cons:

Nichts

2026-04-18 • via Nuitee
G
giulia • family_with_children • it
7
Pros:

Posizione top, peccato che due notti 500€ senza colazione per quanto mi riguarda è tanto.
Tutto il resto bene.

Cons:

Il prezzo

2026-04-18 • via Nuitee
• solo_traveller • ar
10
2026-04-18 • via Nuitee
K
Krastana • solo_traveller • at
9
2026-04-17 • via Nuitee
• extended_group • at
8
2026-04-15 • via Nuitee
A
Abdul Karim Farid • family_with_children • au
9
Hotel right in the center of Innsbruck.
Pros:

First of the location was perfect. Just one street across the main railway station and you will get to the hotel In 10 mins or less. We were a family of 4 with lots of luggage and we easily managed all our luggage and walked to the hotel. The hotel is close to restaurants, supermarkets, train/bus station etc.

The hotel itself is very clean. If I’m not wrong the hotel was built in 1896 and obviously it must have been refurbished over the years. Considering that, the hotel is very neat, clean, cozy and very well maintained.

Breakfast options are not bad actually. Wifi signal is also ok in the room although we had bit of browsing issue while using Netflix.

Staff is super helpful, very professional and kind. I would also like to thank Anna D and Tetiana D- both the receptionist for their guidance and assistance. Also, while I don’t know the name of the employees I would like to thank the Gentleman and another lady in the kitchen area for warming my food.

The room size is also decent as I had 4 single beds in 2 rooms.

Cons:

While I don’t consider it as a negative mark, the hotel does not have door to the shower area. The shower area cubicle is covered by curtains- which is ok.

Also parking costs money, but luckily I only rented a car on the day we checked out from Innsbruck.

2026-04-15 • via Nuitee
C
Christoph • solo_traveller • at
10
2026-04-15 • via Nuitee
S
Simonss • couple • it
9
Pros:

Collocazione ottima. Vicino alla stazione e al centro, molto semplice da trovare. Abbiamo potuto lasciare i bagagli prima del check in e dopo il check out. Personale cordiale e disponibile . Camera molto spaziosa, vasca in camera

Cons:

Un po' di polvere e illuminazione della stanza , ma nulla di esagerato

2026-04-14 • via Nuitee