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Facilities
Property facilities
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Health or beauty spa nearby
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Packed lunches
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Fruits
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Pet bowls
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Spa/wellness center services
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Beauty Services
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Pet basket
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Personal trainer
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
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Mobile app for room service
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Happy hour
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Swimming nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodations
The Sheraton Grand Krakow offers spacious, fully renovated rooms and suites with modern amenities like flat-screen smart TVs, air conditioning, and beautiful views of the river or Wawel Castle. Club rooms and suites go the extra mile with coffee machines and enhanced guestroom amenities.
Dining and Entertainment
Indulge in a culinary journey at the hotel's three bars and restaurants. From the Italian Anima Restaurant serving exquisite meals in a glass-roofed atrium to the Roof Top Terrace offering refreshing cocktails with stunning views, there's something for every palate. For a more casual experience, head to SomePlace Else, a Tex-Mex sports bar with a summer garden.
Relaxation and Recreation
Unwind at the indoor swimming pool, sauna, or Sheraton Fitness center. With a 24-hour front desk and concierge services, your every need is catered to at Sheraton Grand Krakow.
Experience luxury and convenience at its best - book your stay at Sheraton Grand Krakow today!
Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.
In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Internet
WiFi is available in public areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not possible) and costs PLN 120 per day.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
Children from 3 years old to 11 years old stay for 130 zł per person per night when using an existing bed.
Children from 3 years old to 11 years old stay for 130 zł per person per night when using an available extra bed.
People 12 years old and over stay for 200 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Super lokalizacja i miły personel
Super lokalizacja, bardzo miła obsługa, bardzo spokojnie w hotelu, dobre śniadania
Śniadania bardzo dobre ale codziennie takie same, mogłyby się trochę zmieniać każdego dnia
Tutto ottimo
Nulla
The room and the restaurant
ארוחת בוקר מעולה, מלון נקי ומסודר ושירות מעולה
מחיר החנייה פר לילה
Great service
Great staff in club lounge. Robert very friendly
Monika sorted great trips
Better wine in club lounge
Lokalizacja, czystość, strefa spa
Nieprzyjemny młody człowiek w recepcji 20 - tego stycznia. Brak szkolenia i profesjonalizmu.
Чудова локація , велике просторе лоббі , привітний персонал
Кімнати замаленькі , для такої маленької кімнати . Так як ми відпочивали з маленькою дитиною , то попередньо запросили дитяче ліжко .
Нам його надали , але воно виглядало ну дуже погано . Наче років з 70-х металеве , десь заржавіле . В ліжку не було ні подушки, ні ковдри . Ми попрохали надати нам ковдру і вона була величезна як для маленького ліжка і дуже важка .
Profesjonalne podejście Pani Justyny pracująca w recepcji
Obsługa restauracji na tarasie i włoska. Za to obsługa w amerykańskiej restauracji w osobie Pana z Gruzji bardzo miła i profesjonalna.
- الفندق فخم و وواسع عكس أغلب فنادق أوروبا
- البهو جميل و الغرف مطلة عليه
- تعامل طاقم الاستقبال و طاقم المطعم و خدمة الغرف 👍🏼
- موقعه المطل على النهر و بجانب قلعة فافل
Nic
Wszystko
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