Hilton Garden Inn Chattanooga/Hamilton Place

Hotels
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Hilton Garden Inn
8.8 (516 reviews)
2343 Shallowford Village Drive , Chattanooga , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Clean and comfortable rooms
Convenient location
Cons:
Issues with cleanliness
Poor quality of some amenities
High prices for value

Categories

Cleanliness
8.55
Cleanliness was a concern in some rooms with reported issues such as dirty bathrooms and lack of toiletries.
Service
9.55
Many reviews highlight friendly and helpful staff, contributing positively to the service experience.
Location
9.05
The location received positive mentions for being convenient and accessible to various venues.
Room Quality
9.05
General comments indicate rooms are comfortable, though some issues with amenities were noted.
Amenities
8.55
Amenities such as breakfast and coffee quality received mixed reviews, impacting score.
Value for Money
8.55
Some guests felt the hotel was expensive given certain issues, such as dirty pool and rude staff.
Food and Beverage
8.05
Breakfast options received mixed feedback, with some guests finding the coffee poor.
Overall Experience
9.05
Despite some drawbacks, many guests enjoyed their stay and expressed intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:14

Property Description

Convenient Location and Free Airport Transfer Service
Located near Chattanooga Tennessee Metropolitan Airport with easy access to I-75, the Hilton Garden Inn Chattanooga/Hamilton Place offers a complimentary airport transfer service for a stress-free arrival and departure.

Proximity to Major Attractions
Within close proximity to Hamilton Place Mall, historic Civil War battlefields, and various recreational activities, guests can explore the area's main points of interest conveniently from the hotel.

Modern Amenities and Dining Options
Enjoy modern conveniences such as wireless internet, in-room microwaves, and refrigerators during your stay. Indulge in delicious meals at the Great American Grill restaurant, serving breakfast and dinner for a satisfying dining experience.

Book your stay at the Hilton Garden Inn Chattanooga/Hamilton Place for a comfortable and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 516 reviews
Cleanliness: 8.55
Service: 9.55
Location: 9.05
Room Quality: 9.05
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.05
G
Gibbs • couple • us
6
no bkfst poor TV not very inviting
Pros:

convenient

Cons:

didn't feel comfortable or welcome

2026-06-20 • via Nuitee
B
Bobbi • solo_traveller • us
10
2026-06-10 • via Nuitee
R
Rosemarie • solo_traveller • us
8
2026-06-10 • via Nuitee
C
Corderro • family_with_children • us
2
It’s nasty.
Pros:

The property is in a okay location to avoid the busy of downtown and paying parking daily at a downtown hotel.

Cons:

Dried blood stains were on the sheets upon checking in the room. Shower was not cleaned well. Consulted with manager and between them and booking couldn’t get get anything done about staying in a nasty room. My family stayed here all the time visiting Chattanooga but this will be the last time unfortunately.

2026-06-08 • via Nuitee
S
Seifert • solo_traveller • us
9
2026-06-08 • via Nuitee
E
Elena • solo_traveller • us
10
2026-06-07 • via Nuitee
A
Angie • couple • us
6
Pros:

Location

2026-06-05 • via Nuitee
A
Andrea • couple • us
9
Pros:

The location was perfect. And the room was very clean!

Cons:

The hallway was hot and stuffy.

2026-06-01 • via Nuitee
C
Cathy • solo_traveller • us
7
2026-06-01 • via Nuitee
P
Peter • couple • us
10
2026-05-31 • via Nuitee
M
Marsha • solo_traveller • us
10
2026-05-29 • via Nuitee
S
Sterling • solo_traveller • us
10
Great stay
Pros:

Everything

Cons:

Nothing

2026-05-26 • via Nuitee
V
Victoria • solo_traveller • us
10
2026-05-24 • via Nuitee
T
Tracy • family_with_children • us
8
2026-05-21 • via Nuitee
A
Amy • solo_traveller • us
5
Fine. Just a bed. Awesome Staff
Pros:

Updated, some things didn't work.

Cons:

We booked online and the reservation was across town. We had to drive across the city to get to the correct location. Bad Idea Naming it the SAME Name!!!

2026-05-19 • via Nuitee
D
David • couple • us
9
Excellent
2026-05-13 • via Nuitee
M
Marcy • solo_traveller • us
10
Pros:

The cleanliness and value.

Cons:

Everything was great.

2026-05-10 • via Nuitee
J
Jefferson • couple • us
9
Relaxing!
Pros:

The staff was friendly and courteous during my stay, assuring everything is comfortable during my time.

Cons:

I didn’t know they offered breakfast.
The pool area could have warm water.

2026-05-06 • via Nuitee
K
Karen • couple • us
10
2026-04-23 • via Nuitee
S
Shanee • family_with_children • us
4
2026-04-14 • via Nuitee