ibis Wien City

Hotels
•
ibis
8.2 (6945 reviews)
Schönbrunner Straße 92 , Vienna , AT
+43 1 590070

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (multiple mentions)
Clean and comfortable rooms with good beds
Good breakfast (buffet) and F&B options
Convenient location near downtown and public transport
On-site garage
Cons:
Occasional room hygiene issues reported (dead flies in one stay)
Some rooms face technical areas causing heat/smell or noise
Limited in-room amenities (no fridge, small toiletries, no slippers, occasional missing drinking water)
Heating issues reported in at least one room
At least one guest felt the stay was not great value for the price

Categories

Cleanliness
8
Generally praised as clean with daily housekeeping; however one guest reported dead flies and an unpleasant episode in a room, so overall slightly below top marks.
Service
9
Consistently highlighted as friendly, professional and helpful (explicit praise for staff and hotel manager), making service a clear strength.
Location
8.8
Multiple mentions of convenient position near downtown, metro and bus stops and easy access to sights; location is a strong positive.
Room Quality
8.3
Rooms described as comfortable with good beds and some spacious units; a few reports of basic rooms (one next to a technical room with heat/smell) reduce the score slightly.
Amenities
7.6
Has useful features like on-site garage and breakfast service, but guests noted shortcomings (no fridge in room, very small bathroom toiletries, missing drinking water in carafe, no slippers) which lower this rating.
Value for Money
6.8
Mixed feedback with at least one explicit complaint about disappointment relative to price paid; some guests accept basic offering for short stays but perceived value is weaker.
Food and Beverage
8.6
Breakfast repeatedly described positively (buffet, good options, satisfying for the hotel type), making F&B a clear positive element.
Overall Experience
8.5
Most guests report a pleasant stay and willingness to return or recommend; isolated negative experiences temper an otherwise good overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:17

Property Description

Convenient Location
Located in Vienna's 5th district, just 2 km from the city centre, Ibis Wien City is easily accessible via public transport with underground stations nearby.

Modern Amenities
Enjoy a comfortable stay in air-conditioned rooms equipped with all the modern amenities you need. Stay connected with free Wi-Fi and wired internet throughout the hotel.

Nearby Attractions
Explore Vienna's vibrant culture with restaurants, markets, and shopping streets within a 3 km radius. Don't miss out on visiting the Naschmarkt, Schönbrunn Palace, and Mariahilfer Straße.

Book now for a convenient and comfortable stay at Ibis Wien City, where modern amenities and nearby attractions await you.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VIE

Location

Guest Reviews

8.2
Based on 6945 reviews
Cleanliness: 8
Service: 9
Location: 8.8
Room Quality: 8.3
Amenities: 7.6
Value for Money: 6.8
Food and Beverage: 8.6
Overall Experience: 8.5
O
Orietta • couple • au
9
Pros:

Posizione centrale tra due fermate metro
Colazione ottima e abbondante
Pulizia impeccabile
Staff veramente cortese

Cons:

Niente

2026-11-07 • via Nuitee
C
Carola • couple • it
7
Ottima posizione e colazione, meno il personale
Pros:

La struttura era comoda per la posizione, sia per i mezzi pubblici e sia per le attività vicino. Colazione molto buona e fornita. C’erano molti locali nelle vicinanze, MA attenzione perché alcuni di questi ristoranti non permettevano di pagare con la carta!!!

Cons:

Non mi è piaciuta la receptionist. Sono arrivata per fare il check in e non ho manco avuto il tempo di dire che avevo prenotato che sono stata interrotta appena dette due parole in maniera molto maleducata e mi è stato detto “se non mi dice il nome, come faccio a sapere” e, tornata in albergo il giorno dopo, io e la mia capa l’abbiamo salutata 3/4 volte e stiamo ancora aspettando che ci saluti adesso…

2026-11-07 • via Nuitee
E
Elchin • solo_traveller • az
8
2026-11-07 • via Nuitee
P
Petra • family_with_children • de
7
2026-11-07 • via Nuitee
E
Elvira • couple • de
8
Gerne wieder.
Pros:

Die Lage und das gute Preis- Leistungsverhältnis. Personal sehr nett!

Cons:

Lauter Aufzug.

2026-11-06 • via Nuitee
H
Handan • couple • tr
8
2026-11-06 • via Nuitee
A
Anna • couple • by
8
Pros:

завтрак очень хороший, большой выбор, местоположение удобное, тихо, рядом недалеко есть и кафе, и аптека, и прачечная, и остановки метро, трамвай.

Cons:

очень маленькие номера, нет вариантов бОльшей площади. Нет сейфа, холодильника и чайника в номере. Вода питьевая только из крана.

2026-11-06 • via Nuitee
C
Cornelia • family_with_children • de
8
2026-11-06 • via Nuitee
B
Bianca • solo_traveller • at
9
Gerne wieder
Pros:

Zimmer/Bad: sehr sauber, geräumig, angenehm geheizt, Fenster in den Innenhof zum Öffnen, überraschend ruhig
Frühstück: große Auswahl, genügend Sitzmöglichkeiten (zumindest unter der Woche)
Lage: sicher abhängig vom Zweck der Reise, aber viele öffentliche Verkehrsmittel in Gehweite
Personal: freundlich, schneller Check-In
Preis-Leistung-Verhältnis: sehr gut

Cons:

In der kalten Jahreszeit finde ich persönlich einen Wasserkocher am Zimmer immer sehr praktisch, aber den sucht man auch in vielen teuren Hotels leider ergebnislos.

2026-11-06 • via Nuitee
F
Frank Demaria • family_with_children • de
9
Pros:

Gutes Frühstücksbuffet. Freundliches, hilfsbereites Personal.

Cons:

Einzig negativer Punkt: Geräusche vom Fahrstuhl, die von unsrem Zimmer bei Nacht zu hören waren.

2026-11-06 • via Nuitee
V
Veska • extended_group • bg
10
Чудесен
Pros:

Закуската беше чудесна. Местоположението ни предостави красива гледка.

Cons:

Нямаме забележки

2026-11-06 • via Nuitee
V
Verena • family_with_children • it
7
Pros:

Das Bett war sehr bequem, Zimmer und WC waren sauber.

Cons:

Die Zimmer sind etwas hellhörig.

2026-11-06 • via Nuitee
Владислав • family_with_children • ua
10
2026-11-05 • via Nuitee
E
Esther Emilia • extended_group • es
10
Habitación bastante cómoda y muy limpia
Pros:

Muy limpio, barrio, tranquilo y agradable con sitios donde cenar y una pastelería muy buena muy muy cerca

Cons:

La habitación estaba frente al cuarto de limpieza y las lavadoras y era un poco ruidoso

2026-11-05 • via Nuitee
A
Arina • family_with_children • ua
9
2026-11-04 • via Nuitee
D
Dace Kravale • family_with_children • lv
9
2026-11-04 • via Nuitee
B
Bernd • solo_traveller • de
8
Schön zentral
Pros:

Sehr zentral

Cons:

Leider keine Möglichkeit auf dem Zimmer Kaffee zu kochen

2026-11-03 • via Nuitee
K
Katrin • family_with_children • at
7
Wenig Schlaf….
Pros:

Personal war freundlich, alles sauber

Cons:

Sehr früh am Morgen ging jeden Tag ein Lärm los als ob jemand Möbel verschiebt. Wir vermuten, dass es der Lift war! Obwohl wir das letzte Zimmer im Gang waren konnte man nicht mehr schlafen… das Licht im Zimmer könnte auch besser sein…

2026-11-03 • via Nuitee
E
Emina • family_with_children • de
10
Pros:

Wir waren wirklich sehr zufrieden mit unserem Aufenthalt! Das Hotel ist sehr sauber und gepflegt, das Personal überaus freundlich. Das Auto konnten wir problemlos in der Garage parken und auch die Anbindung mit den Öffentlichen in die Innenstadt ist top. Ausgezeichnetes Preis-Leistungs-Verhältnis, sehr zu empfehlen!

2026-11-03 • via Nuitee
R
Rüdiger • family_with_children • de
5
Pros:

Freundliches Personal,gutes Frühstück

Cons:

Ein Fahrstuhl der durch einen Defekt schon ab 5.30 Uhr am Morgen, dermassen Quiescht, das es im ganzen Haus zu hören ist.Mit dem Schlafen war es dann vorbei.So stellt man sich keinen Urlaub in Wien vor .

2026-11-03 • via Nuitee