ANA Crowne Plaza Hotel Nagasaki Gloverhill by IHG

Hotels
Crowne Plaza Hotels & Resorts
8.3 (794 reviews)
Minamiyamate-machi 1-18 , Nagasaki , jp

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness concerns
Breakfast issues

Categories

Cleanliness
7.69
Some reviews mention cleanliness issues, particularly related to room quality.
Service
9.16
Staff were described as kind and efficient in several reviews.
Location
9.2
Multiple reviews highlight the excellent location near attractions.
Room Quality
7.65
Some guests reported issues with bed sizes and room conditions.
Amenities
8.18
Amenities shown to be satisfactory, but there were requests for more.
Value for Money
8.64
Guests generally felt they received good value for their stay.
Food and Beverage
7.69
Several guests mentioned food issues, including lack of food variety at breakfast.
Overall Experience
8.16
Overall satisfaction, but marred by some significant negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 07:14

Property Description

Classical Elegance and Convenience
Hotel Nagasaki Gloverhill exudes classical elegance and offers convenient amenities such as free wired internet and LCD TVs in every room. Located just 300 meters from Glover Garden, guests can indulge in a relaxing stay with massage services and a choice of dining options.

Prime Location and Nearby Attractions
Situated close to Oura Catholic Church and only 4 km from Nagasaki Atomic Bomb Museum, the hotel provides easy access to key landmarks. With JR Nagasaki Train Station a short taxi ride away, exploring the city is effortless.

Luxurious Services and Dining Experience
From a beauty shop to dry cleaning services, the hotel ensures a luxurious stay. Guests can savor Western and local cuisine at the French restaurant Pave, offering stunning city views through its floor-to-ceiling windows.

Book your stay at Hotel Nagasaki Gloverhill for a blend of elegance and comfort.

Important information:

A free shuttle is available from the hotel to Nagasaki Ropeway Fuchi Jinja Station at the following times: 19:08/19:38/20:08/20:38. It is available from the Nagasaki Ropeway Fuchi Jinja Station to the hotel at the following times: 20:30/21:00/21:30/22:10.

Please note, the property will become nonsmoking as of 01 April 2023.

Please note, parking fee will change to ¥1000 per day as of 01 April 2023.

From April 1, 2023, an accommodations tax will be charged separately per person per night (less than 10,000 yen: 100 yen, 10,000 yen to 20,000 yen: 200 yen, 20,000 yen to 500 yen) according to Nagasaki City Ordinance.

Please note that the hotel will undergo guest room renovation work on the following dates: 05/01/2024 - 20/02/2024.
During this period, the hotel will operate as usual, except for the areas subject to construction and surrounding area.
The guests may experience some noise and vibration may occur during the construction work.An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NGS

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for ¥0 per person per night when using an existing bed.
    People no matter the age stay for ¥5,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs JPY 1000 per day.

Location

Guest Reviews

8.3
Based on 794 reviews
Cleanliness: 7.69
Service: 9.16
Location: 9.2
Room Quality: 7.65
Amenities: 8.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 8.16
K
Kenji couple jp
10
2026-05-16 via Nuitee
K
Koki couple jp
10
2026-05-16 via Nuitee
A
Anonymous couple hk
9
We enjoyed our stay of 3 nights at the hotel and the 4 days touring in Nagasaki.
Pros:

We like the breakfast, the built-in carpark, the relatively low room rate and the location being adjacent to Glover Garden and the historic Oura Cathedral.

Cons:

The hotel probably had outdated renovation as lots of wear and tear were observed on door frames, wall papers, etc.
The staff seemed not to have good command in English and tended to have communicated incorrect info to us. However they were supported by a colleague who was a native speaker of English and was helpful. All of them were very friendly anyway.
Besides, there was no restaurant within walking distance from the hotel which was opened in the evening. On the first night we ended up dining in the hotel which served good food but choices were limited. On the other 2 nights we had dinner in the AMU Plaza which was located at the Nagasaki JR Station.

2026-05-13 via Nuitee
T
TAKARABE solo_traveller jp
3
3星ホテル
Pros:

駐車場のお兄さんが愛想も良く親切でした 稲佐山行き無料バスが予約いっぱいだったから普通のバスで行くコースを教えてくれました ゴールデンウィークでどうせ多いだろうと思って諦めましたけど…外国人の女の人がちんちん電車で行く方法をはじめ教えてくれてたけど バスのほうがいいと訂正してくれました 駐車場はいっぱいだったのでホテル前に停めさせてくれました 大浦天主堂とグラバー園は隣の道を登るだけなので良かった お店は9時と9時30分と10時オープンと色々でした 坂がきついので私たちはグラバー園は諦めましたけど…笑入館料も大浦天主堂1000円グラバー園2000円くらいしたかな?

Cons:

ダブルベッドを予約していたつもりがツインだったので尋ねたらおまかせコースになっていたので電話で確認された方が良かったって言われました 朝ごはんのバイキングの待ち時間30分はかかるので早めに行って予約しておいたがいいですよ 3500円は高い 夜のバイキングは6000円これは頼まずアラカルトコースというので長崎チャンポンの1900円を頼んだ これはいいです お刺身3500円はサワラで高すぎる 設備は古い 前に稲佐山行き無料バス停あるとなっていたので楽しみにしていたら予約いっぱいで行けず 残念でした ゴールデンウィークは早めに予約しないとダメみたいですね  

2026-05-10 via Nuitee
S
saikyou62 solo_traveller jp
5
2026-05-09 via Nuitee
S
Satoko couple jp
7
利便性が高い
Pros:

路面電車の駅に近い
どこに行くにもアクセスしやすい

Cons:

長崎駅から路面電車を使って行くのに乗り換えが必要

2026-05-06 via Nuitee
N
Naoki extended_group jp
6
良かった
Pros:

利便性

Cons:

施設が古い感じ

2026-05-05 via Nuitee
V
Virginie family_with_children fr
7
Pros:

Emplacement excellent.
Une chambre avec vue sur parking au 3e et une chambre double au 7e avec une belle vue donnant sur Glover Garden.

Cons:

20 min d attente au petit déjeuner

2026-05-05 via Nuitee
Y
Yvan couple fr
8
Un bon endroit pour visiter Nagasaki
Pros:

Les chambres spacieuses et confortables, la salle de gym, l’emplacement

Cons:

Le petit déjeuner : cher pour ce que c’est

2026-05-04 via Nuitee
H
Hayami extended_group jp
8
2026-05-03 via Nuitee
K
Kenji solo_traveller jp
10
2026-05-02 via Nuitee
Y
yokooji solo_traveller jp
8
雨の長崎☔︎
Pros:

落ち着いた部屋の感じ。朝食はいつも楽しみにしてます😊

2026-05-01 via Nuitee
G
GunHa solo_traveller kr
10
Pros:

아침식사

Cons:

방크기 ^^

2026-04-29 via Nuitee
G
GunHa family_with_children kr
10
Pros:

아침식사

Cons:

휴지두께

2026-04-29 via Nuitee
S
Satwinder couple ca
8
A good stay.
Pros:

Very friendly staff and a nice basic quite room.

Cons:

Resturant was closed when we arrived from the airport by bus the first night. A little hard to find a decent place to have dinner.

2026-04-27 via Nuitee
J
JUNJI extended_group jp
8
2026-04-26 via Nuitee
A
André couple ch
9
sehr gutes Preis-Leistungsverhältnis
Pros:

Gute Lage, grosszügiges Gym, nettes Personal

2026-04-26 via Nuitee
S
SilverUK solo_traveller jp
10
Highly recommended for a traveller in Nagasaki
Pros:

Good location, where you can enjoy beautiful scenery: mountains, port, sea, and blue sky. There was a huge cruising ship at the port, Mein Schiff 6. It was impressive to see. Besides wonderful scenery (it wasn't good from my room, though), you can easily reach major sightseeing spots, including Ohura Church (just a 3-minute walk), Chinatown, and the museum of the 26 Martyrs. Breakfast was absolutely good. You can enjoy delicious local cuisines.

Cons:

Everything was very fine for me. Thenk you for your wonderful hospitality.

2026-04-25 via Nuitee
R
RonnieR solo_traveller si
10
Pros:

Value for money as usual with APA, location

Cons:

Nothing

2026-04-20 via Nuitee
N
Nancy solo_traveller us
10
Pros:

Location. Great breakfast. Helpful staff

2026-04-19 via Nuitee