Hawthorn Extended Stay by Wyndham Orlando

Unfortunately, despite the excellent location and helpful staff, the hotel is in extremely poor condition and desperately needs major renovations.

There is no breakfast available, which is disappointing for a hotel in such a popular tourist destination.

The carpets are absolutely disgusting, visibly dirty, extremely worn out, and in deplorable condition. They give the impression of being neglected for many years and raise serious concerns about the overall cleanliness and maintenance of the property.

The elevators are another major problem. One elevator was completely out of service, while the other was in terrible condition, looking extremely old and poorly maintained.

The entire property feels like it hasn't been properly renovated in decades. It honestly looks and feels like a 100-year-old hotel that has been left behind.

This hotel needs much more than a few cosmetic improvements. It requires extensive renovations, better maintenance, and a complete modernization of its facilities.

It's a shame because the location is fantastic and the staff are genuinely helpful. However, the overall condition of the property significantly compromises the guest experience. Management urgently needs to invest in renovations to bring this hotel up to acceptable hospitality standards.

Café da manhã mudou o sistema e não utilizei porque não achei

Nosso Check-out foi dia 28/07/2026.
Hoje é dia 19/08/2026 e o Hotel ainda NÃO FEZ o ESTORNO da caução de USD 50 no cartão de crédito. Entrei em contato com o hotel através do aplicativo Booking e até agora não foi feito o estorno.

Hotel... hospedagem ok. Porém, pense duas vezes se vc não quer ter dor de cabeça com cobrança indevida posterior no seu cartão de crédito.

Nada en particular.

I've stayed here before, but the facilities has gone downhill.No breakfast was no longer included, even though it was paid for the air conditioning was super loud.And the rooms are looking worn down, for what you pay for the money?It's just not worth it

No breakfast or coffee like advertised. Staff was completely unhelpful

Was only offered an apple and milk in a bag for free breakfast. Staff at desk did not speak English. Had to go downstairs to use an app to translate to get clean towels

Nosotros vinimos a ese hotel hace un par de años y tenían un desayuno súper completo, ahora te dan un desayuno seco con un jugo, una gelatina y un rol de canela

El horario de los traslados a los lugares, ya que implica no poder quedarse hasta el final en los parques o llegar ya avanzada la mañana (ej. Epcot o Sea World) o que no hay traslado a los Outlets de International Drive que son, a mi juicio, los mejores

Our room was very gross. There were stains/boogers on the walls and doors. MOLD. ESPECIALLY the air it made us feel gross, also alllllll of the furniture was ruined and gross.
Also the staff was not the best they wouldn’t clean our room or give us new towels even tho it was the 3rd day of our stay. They said it was our fault because we left the “staying in today” sign on our door. I told him we did Not leave that sign and then he said they in fact DID try to get in our room but it was locked? That made no sense we were at Disney all day and no one stayed. We were able to get back in? They literally just didn’t do their job but tried to blame us. We literally just wanted towels.

Desayuno (se brinda alimentos para llevar a la habitación)

lo malo y que no deberian vender asi, dicen "con desayuno" y nada de eso, te dan una bolsa si la pides en recepcion por la mañana con un zumo un dulce y algo mas segun el dia pero no me parece un desayuno como tal para que te lo cobren, mejor hacer opcion sin desayuno no merece nada la pena