Oleo Cancun Playa All Inclusive Resort

Hotels
Independent
8.2 (501 reviews)
Blvd. Kukulkan Km 19.5, Cancun, QROO, 77500 , Cancun , MX

Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Front entrance ramp
Free WiFi
Swimming pool
24-hour front desk
Terrace
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Exceptional staff
Beautiful location
Cons:
Cleanliness issues
Food quality problems

Categories

Cleanliness
5.66
The bathroom had heavy limescale buildup and the floors remained visibly dirty even after housekeeping.
Service
9.63
Most reviews praise the staff for their exceptional service and warmth, although some had issues with being ignored at the bar.
Location
9.17
The beautiful location received positive mentions, contributing to a good experience overall.
Room Quality
8.12
Although spacious, there were cleanliness issues that impacted overall quality.
Amenities
8.65
Amenities were generally good, but specific mentions were limited.
Value for Money
8.61
Overall value is acceptable given the positive aspects but impacted by some significant issues.
Food and Beverage
6.66
Food was largely inedible for one reviewer and led to food poisoning, significantly affecting their experience.
Overall Experience
9.13
While some aspects were disappointing, positive reviews outweighed the negatives, reflecting a generally good experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Welcome to Oleo Cancun Playa All Inclusive Resort, your ultimate paradise escape in the heart of Cancun!

Unwind and Recharge
Pamper yourself at our luxurious spa, where you can indulge in soothing massages, revitalizing body treatments, and refreshing facials. Additionally, our outdoor pool, fitness center, and tennis courts promise endless fun and relaxation.

Culinary Delights
Savor delectable international cuisine at one of our four restaurants, including Azul, or enjoy the convenience of 24-hour room service. Don't miss our complimentary buffet breakfast and refreshing drinks from the poolside bar, perfect for those sunny days.

Comfort and Convenience
Stay in one of our 168 air-conditioned rooms featuring complimentary minibar items and espresso makers. Each room is equipped with a 50-inch flat-screen TV and rainfall showerhead, ensuring a comfortable and connected stay.

Your dream getaway awaits at Oleo Cancun Playa All Inclusive Resort—book now!

Important information:

  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Service animals not allowed

  • Pets

    Pet max weight (per pet) in kg is 10

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.2
Based on 501 reviews
Cleanliness: 5.66
Service: 9.63
Location: 9.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.61
Food and Beverage: 6.66
Overall Experience: 9.13
M
Marilyn couple br
7
Razoável
Pros:

A equipe foi muito simpática ao nos fornecer o benefício de um quarto melhor por ser meu aniversário. Isso salvou a minha experiência.

Cons:

Nessa localização o mar é muito agitado, a alimentação precisa melhorar bastante, pouquíssima variedade de comidas pra um local all inclusive.

2026-05-16 via Nuitee
L
Laura couple nz
9
Excelente servicio y hotel, muy recomendado
Pros:

Nos gustó mucho las instalaciones, la comida, la playa todo nos gustó mucho

2026-05-16 via Nuitee
F
Francesco couple it
8
2026-05-13 via Nuitee
P
Patricia solo_traveller mx
7
Excelente hotel calidad precio
Pros:

El restaurante japonés y hotel pie de playa. Hotel accesible y buena comida

2026-05-13 via Nuitee
C
Craig couple us
8
2026-05-13 via Nuitee
M
Margerita couple ch
8
2026-05-13 via Nuitee
M
mairal couple es
9
fabulosa
Pros:

la amabilidad de la gente
la comida excepcional
variedad de comida en restaurantes
preciosa habitación

Cons:

las sombrillas de la playa estaban en mal estado por el aire

2026-05-12 via Nuitee
F
FRANK solo_traveller ca
10
2026-05-12 via Nuitee
V
Viktoria family_with_children ie
8
2026-05-11 via Nuitee
A
ACHENGLIL family_with_children fr
10
Très bon hôtel à Cancun
Pros:

Ni trop grand ni trop petit. Tout l'essentiel est présent. Personnel agréable. Plage magnifique. La restauration. La literie. L'accueil. Les services et le parking.

Cons:

La qualité des boissons

2026-05-10 via Nuitee
K
Kovacic family_with_children hr
7
2026-05-07 via Nuitee
J
JOSE LUIS family_with_children mx
10
EXCELENTE
Pros:

LA UBICACION CON LA PLAYA.
LOS ALIMETOS
ATENCION DEL PERSONAL

Cons:

EN LA RESERVACION REFERIA TAXI GRATIS DESDE EL AEROPUERTO Y AL LLEGAR RESULTA QUE SE TENIA QUE REALIZAR UNA RESERVACION CON UN COSTO DE 100 DOLARES (SI NO TIENEN EL SERVICIO DEBERIAN QUITARLO DE LA PUBLICIDAD)

2026-05-07 via Nuitee
L
Loria extended_group cr
9
Restaurantes con buena comida. Personal atiende con gusto
Pros:

Cerca del aeropuerto. El
Personal súper amable. Nos trataron muy bien. Son amigables y resolutivos.

Cons:

Es un hotel antiguo. Algunas instalaciones son viejas y descuidadas.

2026-05-06 via Nuitee
D
Dmytro couple ca
7
Pros:

Расположение

Cons:

Неприветливый персонал.

2026-05-05 via Nuitee
V
Valeria couple cr
7
2026-05-05 via Nuitee
O
omri couple il
6
2026-05-03 via Nuitee
L
Lea couple de
7
Pros:

Direkt am Strand, leckeres Essen, toller Coffee Shop

2026-05-02 via Nuitee
C
Chamaa couple fr
9
2026-05-01 via Nuitee
J
jenny milena family_with_children co
6
BUENA UBICACION COMIDA EXCELENTE Y BUENA ZONA DE PLAYA
Pros:

ZONA DE PLAYA COMIDA SERVICIO

Cons:

INSTALACIONES LIMPIEZA

2026-04-30 via Nuitee
M
Marieni couple br
10
Amei a experiência!
Pros:

O resort é perfeito! Nosso quarto era excelente, os funcionários todos muito atenciosos e gentis, a comida era boa, as instalações não deixaram a desejar em nada. Localização excelente também, perto do aeroporto e do centro. Amei a experiência!

2026-04-29 via Nuitee