Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great central location
Beautiful room decor
Friendly staff
Cons:
Noise from outside
Poor breakfast quality
Staffing issues at reception

Categories

Cleanliness
8.51
Overall cleanliness mentioned positively, but some guests experienced issues with room cleanliness due to noise disruptions.
Service
8.98
Some negative comments about staff interactions, but overall standard for hotel service.
Location
9.52
Exceptional location close to attractions, a major positive across multiple reviews.
Room Quality
8.97
Rooms are described as stunning and spacious, although some noise issues noted.
Amenities
8.5
Lack of wellness facilities mentioned; important amenities could be improved.
Value for Money
8.96
General feelings point to a mismatch in value, especially regarding breakfast quality.
Food and Beverage
8.01
Breakfast quality and variety received negative remarks; further improvements needed.
Overall Experience
8.98
Mixed reviews with high praises for location and room quality but significant concerns about specific amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:38

Property Description

Historic Charm and Luxury Accommodations
Situated in a UNESCO-protected building from the 1400s, our hotel offers spacious rooms and suites, some adorned with original frescoes and painted ceilings from centuries past.

Intimate Courtyard Setting
Nestled in its own private courtyard, our hotel exudes a unique and unforgettable atmosphere, providing a peaceful oasis in the heart of Prague's Old Town.

Exquisite Dining Experience
Indulge in a culinary journey at The Deer Prague restaurant, located in a secluded courtyard, offering a variety of delectable dishes and beverages.

Experience the historic charm, luxury accommodations, and exquisite dining at our hidden gem in Prague. Book your stay now for an unforgettable getaway.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

8.8
Based on 2294 reviews
Cleanliness: 8.51
Service: 8.98
Location: 9.52
Room Quality: 8.97
Amenities: 8.5
Value for Money: 8.96
Food and Beverage: 8.01
Overall Experience: 8.98
S
Stephen couple au
8
We loved our room & the hotel decor. The breakfast staff were friendly.
Pros:

Location & atmosphere

Cons:

Staff at reception were abrupt & unwelcoming during checkin

2026-08-29 via Nuitee
Z
Zoher family_with_children de
9
Würde ich gerne wiederholen, jedoch ein Zimmer mit einer anderen Bad Ausstattung wählen wollen…. Sonst wirklich sehr gut
Pros:

Die Sauberkeit, die Lage, das Personal, die Zimmer

Cons:

Extrem zu wenig Ablage im Bad.
Für zwei Personen ein Fläche, die kaum Platz bietet.
Schade, dass wer auch immer so was nicht bedacht hat.
Ist das erste, was einem auffällt im Bad…

2026-08-28 via Nuitee
G
Gary extended_group us
9
2026-08-27 via Nuitee
L
Luke couple nz
6
Pros:

Breakfast was very average compared with other hotels we stayed The hotel was difficult to find and hated that the reception asked for a further tip as we left as it for us, was an expensive hotel and service were ordinary

Cons:

As above

2026-08-25 via Nuitee
O
Ondrej solo_traveller cz
8
2026-08-25 via Nuitee
A
Anna couple de
10
2026-08-25 via Nuitee
Y
yanasH9458ON Family
10
One of the best hotels in old town Prague
Pros:

This is one of the best hotels in Prague!! Location is amazing about a 2 minute walk to the astronomical clock. Service is superb and efficient . Staff are very friendly and helpful. This is my second time staying at the hotel and it definitely didn’t disappoint. We stayed at the Goliath suite and it is definitely worth every penny.

2026-08-24 via Tripadvisor
A
Amrita family_with_children us
6
Pros:

Location. Staff at morning buffet were nice.

Cons:

Front desk staff were not friendly. I had the junior suite and the bathroom was big but sink and shower looked like it was for handicap. Closet also never closed.

2026-08-24 via Nuitee
C
Christine solo_traveller at
9
Pros:

Die Lage ist gut.
Zimmer sehr schön. Personal sehr diskret.

Cons:

Leider war das Zimmer strassenseitig und die ganze Nacht Lärm durch feiernde, grölende Leute in Bars.
Parkservice toll, aber teuer.

2026-08-24 via Nuitee
R
Ramona Marie family_with_children ph
10
2026-08-24 via Nuitee
Z
ZK67 Couples Milnsbridge, Huddersfield, West Yorkshire, England
10
6 stars out of 5
Pros:

Location is excellent - it’s dead in the centre so great for sightseeing, shops, restaurants and clubs.

Gorgeous hotel and restaurant.

Free breakfast included in the price. The breakfast was really exceptional.

Clean and expensive looking rooms. They had everything except an iron and ironing board and when we asked for one, the staff delivered it immediately! The service was better than exceptional!

All the staff from reception, restaurant to the cleaning staff treated us with respect and courtesy.

The Deer restaurant was very well managed and food of excellent quality and very delicious.

We loved our week’s stay. I forgot to mention our first room was not suitable for us and when I complained they lovely receptionist quickly told me that he would get this sorted out for me in the morning and he was true to his word. The next morning they had moved us, without fuss and upgraded us.

This is the way to treat paying guest. UK hotels need to take note. Unfortunately hotels in the UK are very badly managed and run. They need to take a leaf out of this hotel’s book and train staff like in this hotel.

I would give them 6 stars out of 5. Well done guys. When I come back to Prague, I’ll definitely book back with you.

2026-08-22 via Tripadvisor
I
Ingrid family_with_children sk
10
2026-08-22 via Nuitee
M
Martin couple de
9
2026-08-21 via Nuitee
E
Ellen solo_traveller gb
9
Really relaxing stay.
Pros:

The style was very pretty and chique.

Cons:

No spa or pool facility.

2026-08-19 via Nuitee
R
Rudolf couple de
10
Pros:

Top

2026-08-18 via Nuitee
K
Konrad couple pl
6
Hotel, ok. śniadania ok. Lokalizacja super.
Pros:

Styl hotelu

Cons:

Dostaliśmy pokój na samym strychu z niskimi bardzo sufitami. Trochę dla mnie było to przytłaczające.

2026-08-18 via Nuitee
J
Jaco solo_traveller nl
9
2026-08-16 via Nuitee
U
Uwe solo_traveller de
9
Pros:

Stilvolles Hotel in einer super Lage in der Altstadt von Prag

Cons:

Das Frühstücksbuffet ist für ein Haus in dieser Klasse etwas phantasielos

2026-08-16 via Nuitee
G
gitte solo_traveller dk
7
Perfekt beliggenhed
Pros:

Det var perfekt beliggenhed dejlig mad og sødt personale.

Cons:

Desværre var en fra personalet ikke særligt hygiejnisk.hun havde sit lange sorte hår flere gange ned i morgen maden og i tallerkenerne jeg synes at man skal sætte sit hår op når man arbejder med fødevarer.

2026-08-15 via Nuitee
O
ostini solo_traveller it
10
Pros:

Posizione fantastica, camera enorme e curata , ristorante interno eccellente . Ottimo rapporto qualità prezzo.

Cons:

Nulla

2026-08-15 via Nuitee