Athens Atrium Hotel & Jacuzzi Suites

Hotels
5.9 (217 reviews)
21 Okeanidon Street, Agios Sostis, Syngrou Av. , Athens , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Free onsite parking
Quiet location / residential district
Spacious rooms with balconies
Luxurious marble bathroom / jetted tub
Helpful and friendly staff
Walkable to Acropolis Museum
Cons:
Strong smell from air-conditioning
Very hard mattress
Poor breakfast quality / limited options
Ants at breakfast and reports of cockroaches
Broken shower door / maintenance issues
Perceived poor value for money
Elevator safety / door issue

Categories

Cleanliness
2.5
Repeated negative comments: strong smell from air-conditioning, minimal room cleanliness, ants at the breakfast counter and reports of cockroaches; shower door broken leading to hygiene issues.
Service
8.6
Staff repeatedly praised across reviews for being helpful and kind; Greek review explicitly praises staff efforts despite management issues.
Location
9
Consistently noted as quiet and well-situated (near bus stop, residential district, walkable to the Acropolis Museum); convenient for evening walks.
Room Quality
5.2
Mixed: rooms described as spacious with marble bathrooms and balconies/jetted tub, but problems include very hard mattresses, AC smell and a broken shower door in one case.
Amenities
8.7
Strong positives for onsite free parking and occasional nice extras (jetted tub, balcony); some concerns noted (elevator safety/door issue, atrium ceiling cleanliness).
Value for Money
3
Multiple reviewers state the stay was not good value (explicit complaint about price vs. experience); described as 'not value for money' and 'biggest waste of money' by one guest.
Food and Beverage
4.3
Mixed breakfast feedback: some found breakfast had good options and decent coffee, others reported few options, lack of freshness and ants at the buffet.
Overall Experience
5.9
Overall mixed-to-negative impression: several strongly negative headlines and issues but offset by helpful staff, free parking and quiet/location advantages.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-12 20:49

Property Description

Luxurious Accommodation - Athens Atrium Hotel & Suites offers elegantly designed guest rooms and suites with spa baths, orthopaedic mattresses, and other premium amenities for a comfortable stay.

Dining and Entertainment - Guests can enjoy a delicious meal at the Atrium Restaurant, grab a snack at the Brasserie Snack Bar, or relax in the TV room and home cinema facilities provided by the hotel.

Convenient Location and Facilities - Located near Acropolis and Plaka, the hotel provides easy access to major attractions. With fully equipped conference rooms, free internet access, and complimentary breakfast, Athens Atrium Hotel & Suites ensures a seamless stay for both leisure and business travelers.

Experience luxury and convenience at Athens Atrium Hotel & Suites - book now for an unforgettable stay!

Important information:

Airport shuttle is available at an extra charge with Athens Atrium Hotel's mini bus. Taxi service can also be arranged. Please contact the hotel at least 2 days before arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CWB

Location

Guest Reviews

5.9
Based on 217 reviews
Cleanliness: 2.5
Service: 8.6
Location: 9
Room Quality: 5.2
Amenities: 8.7
Value for Money: 3
Food and Beverage: 4.3
Overall Experience: 5.9
A
Antonellini couple it
6
Apparte la colazione tutto bene
Pros:

Camera molto carina e funzionale

Cons:

La colazione

2026-08-23 via Nuitee
L
LOUIS couple fr
1
Malaise général en rentrant dans les locaux. Personnel, très froid. Saleté apparente. Manque équipements annoncés.
Pros:

Le hall d’accueil autrement rien du tout

Cons:

L’établissement n’est pas du tout ce que montre les photos. L’établissement est vétuste mal rénové, voire pas du tout. Le personnel est froid et pas très agréable. Certains équipements ne sont pas fournis malgré leur apparition dans le état de la chambre. Cet hôtel ne mérite pas ses quatre étoiles. Nous avons hésité à partir avant la première nuit.

2026-08-15 via Nuitee
O
Olena couple ua
5
Pros:

Нет интернета в этом отеле

2026-08-12 via Nuitee
G
George Pant family_with_children gr
7
2026-08-08 via Nuitee
A
Angeliki solo_traveller gr
5
Disappointing
Pros:

Old-style but spacious room, luxurious marble bathroom. Close to bus-stop. Quiet area.

Cons:

Really not value for money. Worst was the smell coming from the air-conditioning. Bed mattress way too hard. Breakfast had very few options and really not that fresh. It could definitely benefit from certain changes in these areas

2026-07-21 via Nuitee
A
Alan family_with_children se
1
2026-07-17 via Nuitee
M
Markus solo_traveller de
9
2026-05-31 via Nuitee
P
Petros Tsiouplis solo_traveller de
4
Μια από τις χειρότερες εμπειρίες.. Λυπαμαι
Pros:

Μόνο το προσωπικό που έκανε φιλότιμες προσπάθειες να ξεχάσουμε την υπάρχουσα κατάσταση

Cons:

Το πρωϊνό ήταν εντελώς φτωχό, ο πάγκος με το πρωινό είχε μυρμήγκια στην άκρη του. Η καθαριότητα ήταν ελάχιστη. Έχοντας δύο παιδιά και μένοντας σε 4κλινο το ένα παιδί κοιμότανε δίπλα ακριβώς από το ρεύμα της τηλεόρασης που το καλώδιο ήταν Μπαλωμένο με κολλητική ταινία η οποία άρχισε να ξεκολλά. Δύο νύχτες δεν κάναμε κανένα μπάνιο γιατί η πόρτα της ντουζιέρας ήταν χαλασμένη και ενώ είπανε θα την κάνουν , μέχρι που φύγαμε δεν έγινε τίποτα. ξαναλέω ότι όλο το βάρος της άσχημης κατάστασης το ρίχνω στην Διοίκηση και όχι στο προσωπικό που σε μερικές περιπτώσεις ήταν και άπειρο Επίσης κάτι ακόμα πιο άσχημο συναντήσαμε και μερικές μαύρες χαριτωμένες Τερεζες (κατσαριδουλες) .νομίζω 433 ευρώ για δύο νύχτες στο 4αστερο αυτό ξενοδοχείο είναι το μεγαλύτερο χάσιμο χρημάτων !!!

2026-05-31 via Nuitee
F
Fanny.b solo_traveller fr
5
Pros:

La gentillesse du personnel et le beau hall d'entrée de l'hôtel. La literie est confortable et le petit déjeuner est bon.

Cons:

L'ascenseur qui n'a pas de porte une fois qu'il monte où descend (on voit le mur de l'hôtel direct) et au niveau de l'atrium, cela manque d'un nettoyage au niveau du plafond.

2026-05-08 via Nuitee
L
louismE6604DJ Family
10
We stayed for three nights. Having free parking on site is s so that was a big plus.
Pros:

We stayed for three nights. Having free parking on site is rare in Athens so that was a big plus. The hotel is situated in a residential district so it’s quiet at night
Walked to the Acropolis museum it took about 25 minutes not too bad. Room had a balcony which was nice for evening drinks. Staff recommended a taverna nearby that had amazing souvlaki would stay again for sure

2026-03-11 via Tripadvisor
P
Petra solo_traveller it
7
2026-03-11 via Nuitee
M
mfG3784PZ Friends getaway
10
Breakfast had good options
Pros:

Free parking was a huge help since we rented a car. Breakfast had good options and the coffee was decent and the staff were lovely and helped with directions to Plaka.

2026-03-05 via Tripadvisor
X
X9342TWandrer Family
10
quiet and relaxing
Pros:

Quiet spot behind the church really nice break from the city noise. Room was huge and the jetted tub was a nice surprise after walking around At

2026-03-02 via Tripadvisor
M
Melanie Aylen extended_group es
8
2026-02-23 via Nuitee
O
Olena couple ua
8
2026-01-20 via Nuitee
T
Tuomas solo_traveller fi
5
Ei mitään ihmeellistä.
Pros:

Aamiaista oli tarjolla, kahvi oli hyvää. Aula on siisti ja henkilökunta avuliasta. Huoneeni siivottiin joka päivä ja oli muutenkin puhtauden osalta hyvässä kunnossa. Lähellä on useampi hyvä paikallisten suosima ravintola esimerkiksi Naif, sekä kulmakauppoja, joista voi ostaa tarvikkeita. Metroasemalle on melko lyhyt kävelymatka, sekä hotelli on tarpeeksi kaukana viereisestä moottoritiestä.

Cons:

Aamiainen oli varsin rajattu. Lämpöisinä ruokina oli vain paistettua kananmunaa, pikkuisia nakkeja ja pekonia. Tarjolla ei ollut tuoreita hedelmiä, tarjolla ollut leipä oli melko kuivaa, leivänpaahdin oli osittain rikki. Rappukäytävässä käsituki oli irronnut seinästä ja lojui rappukäytävässä. Wifi-verkkoa, johon sain salasanan, ei ollut olemassa. Salasana ei käynyt muihin hotellin verkkoihin, joten käytin älypuhelimeni hot spotia. Huoneeni suihkussa oli useampi pidike rikki, joten suihkua ei saanut ripustettua mihinkään. Huoneessa ei ollut silitysrautaa.

2026-01-19 via Nuitee
K
Kashif extended_group sa
6
2026-01-16 via Nuitee
S
Spuros family_with_children gr
5
2026-01-04 via Nuitee
M
Majdi solo_traveller jo
10
2025-12-09 via Nuitee
I
IOANNIS solo_traveller gr
7
Cons:

Πρωινό
Ρεσεψιόν
Δωμάτια

2025-12-07 via Nuitee