Marilena Hotel

Hotels
7.6 (91 reviews)
Antrea Papandreou 173 , Amoudara Herakliou , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Variety in food offerings
Cons:
Cleanliness issues
Inaccurate room descriptions
Noise disturbances

Categories

Cleanliness
6.03
Issues with bathroom cleanliness and odors noted; requires improvement.
Service
8.52
Mixed experiences reported; overall management handled issues respectfully.
Location
9.02
Positive remarks about proximity to the beach and bus station.
Room Quality
6.03
Reports of tired rooms not matching photos; discomfort due to mattress quality.
Amenities
8.02
Good pool and garden area; however, noise from music affected enjoyment.
Value for Money
8.02
Mixed feedback on food quality relative to all-inclusive value.
Food and Beverage
7.03
Quality of food was poor with specific complaints noted.
Overall Experience
8.13
Averages out with positives and negatives leading to a balanced overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 16:33

Property Description

Beach Proximity and Views

Located just 120 metres from the beach of Amoudara, CHC Marilena Hotel offers elegant accommodation with stunning Cretan Sea or mountain views. The light-toned, air-conditioned rooms with balconies provide a perfect retreat after a day of sun and sand.

Leisure and Dining

Guests can unwind in the palm-tree garden with sun beds and umbrellas, or enjoy sports and leisure facilities such as table tennis and billiards. Indulge in traditional Cretan and international cuisine at the on-site restaurant, or savor refreshing drinks and snacks at the poolside bar.

Convenient Location and Amenities

With the city centre of Heraklion just 5 km away and free Wi-Fi and parking provided, CHC Marilena Hotel offers both convenience and comfort for a memorable stay. Book now to experience the perfect blend of relaxation and adventure.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 91 reviews
Cleanliness: 6.03
Service: 8.52
Location: 9.02
Room Quality: 6.03
Amenities: 8.02
Value for Money: 8.02
Food and Beverage: 7.03
Overall Experience: 8.13
R
Robert • family_with_children • gb
7
Pros:

Lokalizacja, blisko morza ,dobre jedzenie,miły personel

Cons:

Stan techniczny łazienek widać było gdzieniegdzie grzyb szczególnie okolice prysznica i co najgorsze smród w pokojach z kanalizacji co momentami było nie do zniesienia natomiast w jadalni tylko jedna maszyna do kawy co powodowało kolejki czasem brakowało kubków to samo było z sokami trzeba było stać w kolejce i to nie małej

2025-11-20 • via Nuitee
Господинов • family_with_children • bg
10
2025-10-27 • via Nuitee
R
Raluca Turea • family_with_children • ro
9
Foarte frumos!
Pros:

Poziție bună, aproape de plajă și de stația de autobuz. Curățenie exemplară, mâncare bună.

Cons:

Nu ne-am așteptat să nu găsim printre atâtea feluri de mâncare și o musaca autentică.

2025-10-24 • via Nuitee
K
Konstantinos • family_with_children • gr
9
Pros:

Το προσωπικό ήταν ευγενέστατο και πρόθυμο να βοηθήσει σε οποιαδήποτε στιγμή υπήρχε ανάγκη.

2025-10-21 • via Nuitee
M
Mariana • solo_traveller • pt
8
2025-10-18 • via Nuitee
E
Ernest • couple • il
3
Very disappointed with the staff’s behavior
Pros:

In the end, we spoke with the hotel manager. At first, he claimed that not all rooms are identical to the photos and that we didn’t receive that specific room, but after a short discussion he behaved respectfully, offered us several rooms to choose from, and eventually spoke to us in a pleasant and polite manner.

Cons:

We received hotel rooms that did not match the photos or descriptions shown on Booking.com. When we raised the issue, the staff behaved aggressively and unprofessionally — shouting, making threatening hand gestures, and acting in a way that made us fear they might even react physically. One of the staff members kept shouting loudly and angrily that he would call the police, which caused us stress and embarrassment in front of other guests. The experience was very unpleasant and disturbing.
The mattresses were very uncomfortable, and my back hurt for several days.

2025-10-16 • via Nuitee
M
Milda • couple • lt
9
Puiki!
Pros:

Patogi susisiekimo vieta su Heraklionu.

Cons:

Takas link jūros labai netvarkingas(tarp Agapi ir Civitel viešbučių)

2025-10-14 • via Nuitee
R
Reise Fuchs • couple • de
2
Mieses Hotel nie wieder
Pros:

Überhaupt garnix. Der Tag der Abreise hat uns gefallen, Personal war stets Bemüht das Gefühl zu geben sucht dir ein anderes Hotel

Cons:

Verschmutzte Sitzmöbel im Außen Gastrobereich, Betten für Bandscheiben Vorfälle sehr geeignet. Unterirdisch,
All Inclusive Chemie Trinks,

2025-10-12 • via Nuitee
D
deborah • solo_traveller • it
9
2025-10-11 • via Nuitee
L
liza • couple • gb
3
I don't usually complain but this hotel did not live up to our expectations
Pros:

Good sized swimming pool and garden area with sun loungers. However this was spoilt by loud music blaring out all day.
Close to the beach.

Cons:

Room was supposed to be a superior with a sea view. In reality the room was very tired, with chipped furniture, and a fridge that must be over 20 years old! Rooms billed to have a sea view only had a side sea view, which meant you were predominantly over looking buildings and in our case a dilapidated garden with an old bath in it! Not a pleasant view at all! The bed was very firm and uncomfortable.
The food was not good either, particularly the main meals at lunch and dinner. Very poor quality and basic dishes. We ate out after the first night.

2025-10-09 • via Nuitee
P
Patricia • couple • fr
5
Cons:

The bed -very uncomfortable spring mattress with the springs poking into you- and the noise.

2025-10-06 • via Nuitee
M
MartinTobolka • couple • cz
10
10/10 would like to return one day.
Pros:

All the food variety was always delicious like 10/10, there was plenty to choose from in every aspect, everything was fresh and so delicious. Everything what's your mind would like to get in your stomach, indeed a feast for the eyes and also the stomach. The personal was very nice and polite. Rooms were clean and the location was perfect. Love Ammoudara.

Cons:

No complaints, would like to return one day. :-)

2025-09-29 • via Nuitee
J
Jelena • solo_traveller • lv
5
2025-09-16 • via Nuitee
K
Kelly • family_with_children • fr
6
Pros:

O que mais me agradou foi a sua localização.

Cons:

A comida não me agradou nada. Apesar de ter pagado o all inclusive, muitas vezes comi fora

2025-09-12 • via Nuitee
N
Namik • family_with_children • ua
8
2025-09-11 • via Nuitee
D
Daniela • family_with_children • ro
9
Pros:

Mi a placut piscina,locul deloc de joaca de copii langa palmieri,zona de palmieri si camerele renovate cu vedere la piscina

Cons:

Ingramadeala de la masa, mancarea de allinclusive galagia si faptul ca nu are iesire la mare

2025-09-09 • via Nuitee
O
Otilia Claudia • extended_group • de
7
2025-09-08 • via Nuitee
A
Avraham • solo_traveller • il
9
2025-09-08 • via Nuitee
Полевська • family_with_children • ua
7
Pros:

Сподобалося майже все: розміщення, відстань до пляжу, ввечері було де погуляти (хоча в Чанії все більш розвинуто). Непоганий басейн, їжа біля басейну. В номері чисто, але чути було сусідів на балконі. Персонал дуже привітний. ввечері завжди можна було знайти, що робити - не сумно.

Cons:

Єдине, що не сподобалося - це їжа і їдальня. Приміщення виглядало як столова, не дуже чисте і не дуже затишне. Ми були з дитячим візочком і дуже важко було маневрувати між столами. Їжа була не дуже смачною. Перший all inclusive замість якого хочеться піти і поїсти в найближче кафе.

2025-08-18 • via Nuitee
F
Filip • couple • pl
10
Pros:

Pyszne jedzonko, bardzo blisko do plaży, 3 minuty spacerem. Personel jest niesamowity, w szczególności Panie z baru przy basenie :)

2025-08-15 • via Nuitee