Giannoulis – Grand Bay Beach Resort - Adults Only

Hotels
DP Murphy Hotels
8.2 (53 reviews)
Kolymbari, Platanias, Crete Island, 73006 , Platanias , GR

Facilities

Full-service spa
Fitness facilities
Express check-out
Parasailing nearby
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Lovely staff
Quiet environment
Good food

Categories

Cleanliness
7.95
Standard quality for this hotel tier.
Service
8.45
Lovely staff! Very thoughtful and welcoming gifts.
Location
8.45
Perfect for a quiet, relaxed stay.
Room Quality
8.15
Standard quality for this hotel tier.
Amenities
7.95
Standard quality for this hotel tier.
Value for Money
7.95
Standard quality for this hotel tier.
Food and Beverage
8.45
Food is good with a la carte options available.
Overall Experience
8.25
A great overall experience with highly recommended staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:16

Property Description

Luxurious Spa Services
Indulge in massages, body treatments, and facials at our full-service spa - the perfect way to unwind and relax during your stay.

Recreational Paradise
Enjoy our 2 outdoor swimming pools, sauna, and fitness center - providing you with ample opportunities to stay active and refreshed.

All-Inclusive Experience
Benefit from complimentary internet access, concierge services, and even an arcade/game room. Plus, with all-inclusive rates available, enjoying onsite dining options and select beverages has never been more convenient.

Book your getaway at Giannoulis – Grand Bay Beach Resort - Adults Only to experience the ultimate beachfront retreat.

Important information:

  • Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 16 years old and younger are not permitted at this adults-only property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CHQ

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key (Foundation for Environmental Education)

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 53 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 8.15
Amenities: 7.95
Value for Money: 7.95
Food and Beverage: 8.45
Overall Experience: 8.25
A
Andrea
10
Pros:

lovely staff! very thoughtful welcoming gifts as well as parting gifts. would highly recommend staying here!

2025-09-04 via Nuitee
K
Kirsty partner
10
Pros:

If you’re looking for busy and noisy with lots to do this is not the place for you. If you’re looking for quiet, relaxed, lazy pool days then look no further. Staff are amazing from reception to pool bar nothing too much trouble. Food is good with a la carte option at additional cost if you want it. Will definitely return

2025-08-02 via Nuitee
N
Nicolas
8
Pros:

A comfortable hotel with lovely views of the sea and great breakfasts. But the second night of our stay was spoiled by a spillage of oil somewhere in the hotel - the overwhelming and acrid smell of diesel fumes permeated our room for the rest of the night, making sleep difficult or impossible.The manager said that he could move us to another hotel since the hotel itself was fully booked, At 11pm at night this was hardly a practical solution. No other solution was offered. We were told that the smell would disappear within a few hours but it was still powerfully present in the morning despite the fact that the windows were wide open. A sad end to stay should have been a special stay.

2025-05-28 via Nuitee
R
Richard partner
10
Pros:

This was our First trip to Crete, this resort was on the quite side, so if you looking to unwind and relax , this is the place. The meals were pretty good and the desserts amazing. The staff were pretty friendly although I find the bar staff at the pool could be a bit more friendlier.

2023-09-07 via Nuitee
S
Sandra friends
10
Pros:

Magnifique ! Vue incroyable

2022-09-25 via Nuitee
O
Ofek
8
Great hotel!
Pros:

We very much enjoyed our stay in this hotel. Very nice hotel. Beautiful comfortable rooms with an excellent service.
Make sure to make reservation the sea view.

2021-07-31 via Nuitee
C
Carolyn
8
great location for driving to western beaches.
Pros:

This is a medium size hotel on a rocky strip of beach in a small beach town. Nice atmosphere but if crowded there is not much space between rooms, chairs on the patio or beach. Pools spaced throughout property is a nice touch. Best part was the location- good driving distance to many great western beaches. Food is okay. Servers working hard during trying times. Several restaurants nearby but not all opened back up after Covid. 3.5 stars. 4 for location.

2020-10-07 via Nuitee
V
Verified traveler partner
6
Pros:

You couldnt fault the staff, they were so friendly and helpful.
We were aware until 4 days prior to departure that the hotel was closing. It was very quite, rooms pleasant but dated. We enjoyed our stay overall but it didnt meet expectations of a 4 star hotel

2019-10-31 via Nuitee
M
Morten
8
Godt men ikke prangene
Pros:

Hotellet ligger lidt langt ude fra Platanias, men helt perfekt hvis man gerne vil have fred og ro. Der kører busser hvert 20'ende minut ind til byen og det koster kun 1,80 Euro pr person.
Hotellet er lidt slidt. Pools'ene er desværre iskolde. Morgenmaden er ok - men bestemt heller ikke mere end det. Synes ikke det er et 4 stjernet hotel, men nok nærmere et 3+

2019-09-30 via Nuitee
V
Verified traveler partner
8
Pros:

Men kan steeds buiten eten. Zeer vriendelijk personeel.
Zeer rustig hotel.(geen animatie aan zwembad).

2019-07-03 via Nuitee
V
Verified traveler partner
6
Pros:

Basic place noting luxurious, perfect to stay a night, clean and gentle, but not a week resort.

2019-05-15 via Nuitee
S
Sarah partner
8
Pros:

Lovely, quiet location and staff are very helpful. Is kept really clean and has all the facilities you need on for a relaxing holiday.

2019-05-11 via Nuitee
V
Verified traveler friends
10
Pros:

The property is right on the ocean and we had ocean view room. Spectacular! Esp compared to other hotels in the town or Kolymbari. The food was amazing!

2019-05-07 via Nuitee
P
Piotr
10
Heaven on Earth
Pros:

This place is Heaven on Earth. We had an amazing room with private pool and direct seaview. Food was amazing, service was extraordinary, everything was perfect. Definitely will come back.

2018-09-05 via Nuitee
D
Darius
10
Great experiance
Pros:

Very friendly staff made us feel very welcome. The food choice was good and the deserts were great. Overall, we have enjoyed the stay. There were also live music and entertainments almost every evening.

2017-10-31 via Nuitee
V
Verified traveler
8
Hotel direkt am Strand
Pros:

Wir hatten eine Juniorsuite mit Frühstück. Das Buffet war sehr reichhaltig und für jeden was dabei und man konnte bis 10:30 Uhr frühstücken, was uns sehr entgegen kam. Allerdings waren da manche Angebote wie Waffeln oder Pancakes hart, weil sie so lange warm gehalten und nicht frisch zubereitet wurden.
Sonst war das Hotel eher auf all inclusive-Kunden ausgerichtet.
Unsere Juniorsuite war sehr groß mit Sofa-Sitzecke und Tisch und Stühle. Auch war ausreichend Stauraum in Schrank und Kommode vorhanden. Die Betten waren groß und bequem.
Die Dusche ist in der Badewanne, für ältere Personen könnte da der Ein-und Ausstieg problematisch sein.
Wir hatten zwei Reklamationen (kaputter Balkonstuhl und laute Geräusche im Sicherungskasten), die ohne Probleme behoben wurden.
Es gibt kostenlose einfache Liegen und Sonnenschirme am Pool oberhalb des Strandes, die aber oft schon morgens mit Handtüchern reserviert wurden. Am Strand waren genug bequeme gepolsterte Liegen und Sonnenschirme, das kostete dann pro Liege 2,50 €.

2017-10-03 via Nuitee
R
Rolf
10
Super um sich zu erholen
Pros:

Alles Personal sehr freundlich und zuvorkommend. sehr sauberer Strand und keinen Lärm

2017-10-01 via Nuitee
K
K from Surbiton
8
Adults Only hotel right on the beach.
Pros:

We had a ten night stay which was extremely relaxing and quiet. The hotel was excellently placed with a 20 second walk to the beach. The staff were very polite, helpful and efficient. Some of the rooms were allocated lie out beds next to a pool otherwise it was first come first served. The lie outs on the beach were rented out at 2.50 euros per day. We left feeling calm and relaxed with a healthy tan thrown in.

2017-09-14 via Nuitee
R
Raymond
8
Best hotel / beach access in the area
Pros:

This hotel is a lovely place to spend time and has bus pick ups outside which the local tour operators come to directly so you can survive without a car.

Everyone was friendly and the week passed by seemingly too quickly.

2016-09-18 via Nuitee
S
Samantha
2
Awful hotel and management
Pros:

Awful hotel and management. I have sent the hotel management 2 emails about the issues we encountered during our stay and they do not even bother to reply. Our main issue was we booked and paid in advance for a Beachfront Junior Suite with Sharing Pool but were given a small dark room at the back of the hotel. We were told that there were already guests in the Beachfront room we had booked and that we had to take the other room. The hotel staff were quite rude about it even though they admitted that it was the hotel's fault (although the reason for the mistake kept changing so we were not being told the truth). After I called Hotels.com for help the hotel "found" another available room for us which was bigger but still located at the back of the hotel and it also had no sea view. The hotel manager told us several times that we would receive a refund for the room mistake which was clearly a lie as the hotel has not given us any refund to this date and they do not answer my emails. This hotel has the worst customer service that I have encountered in many years.

2016-09-06 via Nuitee