Chinatown Hotel Chicago

Hotels
5.8 (1696 reviews)
214 West 22nd Place , Chicago , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
2.8
Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.
Service
6.8
Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.
Location
8.8
Many reviews praised the hotel's location, citing it as a major positive aspect.
Room Quality
3.8
Several complaints about room comfort and maintenance; many rooms need refurbishment.
Amenities
5.3
Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.
Value for Money
5.8
Mixed values reported; some felt it was cheap but not worth the price considering the issues.
Food and Beverage
7.8
No specific complaints about food; noted as not applicable in many cases.
Overall Experience
5.3
Overall guest experiences varied widely, with several negative experiences overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 18:17

Property Description

Central Location in Chicago's Chinatown

This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit.

Convenient Amenities

Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free.

Easy Access to Attractions

With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood.

Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that this hotel only accepts MasterCard and Visa credit cards are accepted as form of payment.

Guests must notify Chinatown Hotel Chicago in advance if arriving after 10 pm. If not, the reservation will be marked as a no-show.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

5.8
Based on 1696 reviews
Cleanliness: 2.8
Service: 6.8
Location: 8.8
Room Quality: 3.8
Amenities: 5.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 5.3
M
Mari0894 solo_traveller us
7
Get your money's worth
Pros:

Their bathroom is huge. Like weirdly huge but I'm not complaining. The AC works great. It takes a little to find the sweet spot in terms of temperature but well worth the effort when you come back to the hotel and its 85 degrees outside. The shower temperature and pressure is amazing. Really didn't expect how good it was. The blanket looks thin but it really keeps you warm.
The price really reflects what you get.

Cons:

Wish there was a hairdryer available, also they only gave the room only one roll of toilet paper. You had to go ask for more and since there is not an elevator it is quite the trip when you are holding it.

2026-08-29 via Nuitee
V
Valérie solo_traveller fr
6
2026-08-28 via Nuitee
S
Samantha couple us
8
2026-08-26 via Nuitee
G
George solo_traveller ca
5
2026-08-26 via Nuitee
S
Soon Hoe solo_traveller sg
6
Pros:

Value for money

Cons:

Room not made up during weekends

2026-08-25 via Nuitee
J
John Edwin couple us
5
Good value for money. If you’re mainly looking for an affordable place to sleep while spending most of your time explori
Pros:

One of the biggest advantages of this property is that it was one of the most affordable places to stay in Chicago. The location in Chinatown was also a plus, with plenty of Chinese restaurants and food options within walking distance. The amenities were basic but adequate for a comfortable stay. Overall, it was a good value for the price.

Cons:

Aside from the booking fee, we were asked to pay a $50 refundable deposit, which I think should have been clearly mentioned in the hotel details before booking. We paid the deposit and received it back after our three-night stay.

When we arrived at the room, there was no toilet paper, and we had to request it from the front desk. Since we arrived early in the morning and were very tired, it was inconvenient to have to go back downstairs just to ask for toilet paper.

The cleanliness of the room could also be improved. We found hairs on the bedsheet, and there was visible dirt and dust in some hard-to-reach areas that appeared not to have been properly cleaned or vacuumed. We didn’t complain at the time because we had just arrived and were exhausted, but these are areas that the property could improve.

2026-08-24 via Nuitee
I
ISABEL solo_traveller es
3
Cons:

La moqueta esta repleta de manchas, negras, por todas partes, es asquerosa, como de humedad y suciedad. Merece la pena quedarse en la ciudad (downtown) y ahorrarse el uber en llegar hasta aqui.

2026-08-24 via Nuitee
B
Brentell couple us
7
2026-08-22 via Nuitee
N
NGO VAN solo_traveller vn
1
Terrible experience. The hotel was very dirty, and the room had a strong, unpleasant smell of cigarette smoke, they neve
Pros:

Location is ok

Cons:

Terrible experience. The hotel was very dirty, and the room had a strong, unpleasant smell of cigarette smoke. I stayed for five days, and they never cleaned or made up the room once. After I explicitly requested room service on day four, staff promised to take care of it, but nobody ever came

2026-08-22 via Nuitee
D
Deborah couple ro
7
2026-08-21 via Nuitee
A
Antonio solo_traveller us
7
2026-08-21 via Nuitee
D
DIANA PAOLA couple pe
10
2026-08-19 via Nuitee
H
Hasibullah extended_group us
8
2026-08-18 via Nuitee
M
Mary extended_group us
4
Great price for a less than ideal room
Pros:

Great location, cheap prices

Cons:

The room’s floors felt very dirty. The shower curtain had mold in it and we didn’t have a fresh roll of toilet paper in a suite room for 4 adults. There’s no elevator. Walls are EXTREMELY thin. Smoke detector in the room was covered in plastic. Beds were a FULL size, not Queen. There was no chairs for the desk and the room didn’t even have any clothes hangers.

2026-08-18 via Nuitee
V
Veronica solo_traveller it
5
Pros:

Molto vicino alla metro

Cons:

Camere vecchie .. non dava senso di pulizia ..

2026-08-18 via Nuitee
B
Brian solo_traveller us
8
2026-08-18 via Nuitee
M
moy solo_traveller us
10
2026-08-17 via Nuitee
A
Andy couple gb
8
2026-08-15 via Nuitee
J
Jyoti solo_traveller au
9
Chinatown Hotel
Pros:

Everything

Cons:

N/A

2026-08-13 via Nuitee
L
Luis couple us
1
2026-08-11 via Nuitee