Chinatown Hotel Chicago

Hotels
5.8 (1696 reviews)
214 West 22nd Place , Chicago , US

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
2.8
Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.
Service
6.8
Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.
Location
8.8
Many reviews praised the hotel's location, citing it as a major positive aspect.
Room Quality
3.8
Several complaints about room comfort and maintenance; many rooms need refurbishment.
Amenities
5.3
Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.
Value for Money
5.8
Mixed values reported; some felt it was cheap but not worth the price considering the issues.
Food and Beverage
7.8
No specific complaints about food; noted as not applicable in many cases.
Overall Experience
5.3
Overall guest experiences varied widely, with several negative experiences overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 18:17

Property Description

Central Location in Chicago's Chinatown

This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit.

Convenient Amenities

Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free.

Easy Access to Attractions

With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood.

Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that this hotel only accepts MasterCard and Visa credit cards are accepted as form of payment.

Guests must notify Chinatown Hotel Chicago in advance if arriving after 10 pm. If not, the reservation will be marked as a no-show.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Guest Reviews

5.8
Based on 1696 reviews
Cleanliness: 2.8
Service: 6.8
Location: 8.8
Room Quality: 3.8
Amenities: 5.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 5.3
H
harris • solo_traveller • us
1
2026-11-05 • via Nuitee
T
Tommy Liu • couple • us
7
2026-11-05 • via Nuitee
C
Carol7254 • couple • ie
7
Good base to explore from
Pros:

Great location, great price. Old but Clean. You get what you pay for. Wasn't spending much time in the room while surrounded by such a great city. Bed was comfortable, shower was warm. Room is to sleep in not to live in.

Cons:

Narrow stairs to upper floors, building and decor etc is old but everything worked and was clean and comfortable. Great for small groups etc not going to be spending much time in room.

2026-11-04 • via Nuitee
I
Ivan • solo_traveller • us
3
If you’re going to stay here, bring your own blankets and toilet paper. I would also recommend shower shoes.
Pros:

The location was cool.

Cons:

Very old, dirty and dilapidated.

2026-11-03 • via Nuitee
M
Matson • couple • us
5
Less than mediocre.
Pros:

The location was cool. The food and stores around were great.

Cons:

The room was extremely small. The TV was busted. The place was not very well cared for.

2026-11-02 • via Nuitee
F
Facundo • solo_traveller • ar
1
Pros:

No recomiendo para ir más de 1 o 2 días

Cons:

La ubicación

2026-11-01 • via Nuitee
R
Roshonda • couple • us
1
2026-10-30 • via Nuitee
C
Colin • solo_traveller • us
1
I left. It was terrible. I want a refund
Pros:

The host at the desk was friendly, and understood why I was to disgusted to stay there

Cons:

Bedbugs. A disgusting odor in the room. The hallways were filthy. Stains in the bed and in the chair. Toilet seat very wobbly. Water from the bathroom sink came out grey when I ran it

2026-10-30 • via Nuitee
J
Jordi • solo_traveller • us
7
A basic hotel in a good location.
Pros:

Subway (red line) is very close and in 20 minutes I was in the city. The bed was comfortable and there were the basics items to have a shower. The room has an open wardrobe with hangers for shirts.

Cons:

In the hallways you could find papers and food on the floor. The different receptionists were quite passive, I felt a lack of energy and positive welcoming. Shower floor looked clean but I'm not sure if it was. Tv, you couldn't keep watching the same movie once you switch off tv.

2026-10-30 • via Nuitee
S
Stuart • couple • gb
9
Great location .
Pros:

Fabulous location.

Cons:

Carpet flooring

2026-10-29 • via Nuitee
J
Jordan • couple • us
2
Sucked
Pros:

Location only

Cons:

Cheap hotel in nice location. The hotel smells like a flooded basement. No elevators, no modern updates. Old, Cheap air conditioners that need maintenance and don't work properly. No curtains, only blinds that shine in the sun when I should have that as an option. It wasn't that clean and looked dirty throughout hotel lobby and hallways

2026-10-27 • via Nuitee
D
David • solo_traveller • us
5
Chinatown Hotel - You Get What You Pay For.
Pros:

Chinatown Hotel was very cheap and located close to Soldiers Field. I booked it so I could go to MNF game and not have to drive back to the 'burbs late after having a few beers.

Cons:

I got very anxious when I read online reviews about Chinatown Hotel having an infestation of bed bugs in the past.
I tried to book another hotel at the last minute and the prices were all > $250 for one night. I carefully inspected my room and could find no evidence of bedbugs.
When I arrived, my room did not have a roll of toilet paper.
The room did not have a refrigerator.
The room was very hot with one portable space heater.
The television did not work.

2026-10-27 • via Nuitee
S
Sebastian • solo_traveller • au
8
An episode I would rather remember only so that I can avoid repeating it.
Pros:

They had various time zone clocks in reception. Also they did not inflate their prices just because they could due to the Chicago marathon.

Cons:

There was no toilet paper in the room.

2026-10-26 • via Nuitee
S
Sanchita Sanchaya • extended_group • us
2
Overall ok stay.
Pros:

The location was great. It was a food paradise for chinese cuisine. Shopping centers were awesome. Stay was very cheap. You get what you pay for. Rooms were basic. But clean. Carpets were very old and stained and dirty. But other than thqt, beds were ok, we had hot water , bathroom was clean. No smell in my room ( Room 101) as mentioned in several comments in review. Very close (2 miles) to the magnificent miles and navy pier. Yhey had sharable fridge, water filter in the common kitchen. And the staffs are helpful. Easy checkin and checkout. Wifi was great. And old tv was there in each toom in the 2B 1 B apartment and was functional.

Cons:

Can renovate it. Specially the stained caroets. And change the ancient blankets. Front desk staff could more pro actively engage with customers. Although rooms were allright, and did not smell, lobby had a distinct smell mixed with clorex. The fact that they dont have elevators may be an issue with elderly people.

2026-10-26 • via Nuitee
W
Whitney • extended_group • us
5
If u need something cheap and close to things book
Cons:

Having to walk up multiple flights of stairs with heavy luggage

2026-10-24 • via Nuitee
M
Matias • couple • ar
1
Malísimo. Ladrones que no devuelven el depósito de seguridad
Pros:

Nada. Ni siquiera devuelven el depósito de seguridad.

Cons:

Nada

2026-10-23 • via Nuitee
B
Bodil Mosekær • solo_traveller • dk
5
Valgt pga placering tæt ved tog.
Cons:

Kun lys i under halvdelen af pærerne. Åben og farlig stikkontakt, kun en af dem. Kloak i badeværelse meget slidt og risten sad løs. Meget smal trappe til anden sal, når man selv skal bære kuffert.

2026-10-22 • via Nuitee
T
Tobias • solo_traveller • dk
1
Find something else
Cons:

Very dirty, very smelly.
Had to leave, couldn’t stay at this awful place

2026-10-21 • via Nuitee
L
Lars Henrik • couple • dk
4
Du får hvad du betaler for.
Pros:

Beliggenhed og lav pris

Cons:

Værelset lugtede af klor. Alt er meget primitivt. Sengen alt for blød.

2026-10-21 • via Nuitee
S
scott • solo_traveller • us
3
2026-10-21 • via Nuitee