Chinatown Hotel Chicago

Hotels
5.8 (1499 reviews)
214 West 22nd Place , Chicago , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Great location
Affordable price
Cons:
Poor cleanliness
Uncomfortable rooms
Lack of amenities

Categories

Cleanliness
2.8
Numerous reviews indicate severe cleanliness issues, including dirty beds and bathrooms.
Service
6.8
Mixed feelings about staff; some reviews noted poor service but others highlighted helpfulness.
Location
8.8
Many reviews praised the hotel's location, citing it as a major positive aspect.
Room Quality
3.8
Several complaints about room comfort and maintenance; many rooms need refurbishment.
Amenities
5.3
Limited amenities noted; guests mentioned issues with basics like cleanliness and heating.
Value for Money
5.8
Mixed values reported; some felt it was cheap but not worth the price considering the issues.
Food and Beverage
7.8
No specific complaints about food; noted as not applicable in many cases.
Overall Experience
5.3
Overall guest experiences varied widely, with several negative experiences overshadowing the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-25 18:17

Property Description

Central Location in Chicago's Chinatown

This cozy hotel is situated in the heart of Chicago’s vibrant Chinatown, just a short distance from popular attractions like McCormick Place. The air-conditioned guestrooms offer a comfortable stay with amenities such as free WiFi and a work desk, ensuring both convenience and relaxation during your visit.

Convenient Amenities

Hotel Chinatown provides added conveniences to enhance your stay, including complimentary coffee and a public microwave in the lobby. The 24-hour front desk and business services cater to your needs around the clock, making your stay seamless and stress-free.

Easy Access to Attractions

With the Cermak-Chinatown Subway Station just a 5-minute walk away, exploring Chicago's top destinations like the Field Museum, Shedd Aquarium, and Soldier Field is effortless. Additionally, the hotel's proximity to local shops and restaurants offers a taste of the vibrant neighborhood.

Book your stay at Hotel Chinatown now for a memorable Chicago experience!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please be aware that this hotel only accepts MasterCard and Visa credit cards are accepted as form of payment.

Guests must notify Chinatown Hotel Chicago in advance if arriving after 10 pm. If not, the reservation will be marked as a no-show.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: ORD

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

5.8
Based on 1499 reviews
Cleanliness: 2.8
Service: 6.8
Location: 8.8
Room Quality: 3.8
Amenities: 5.3
Value for Money: 5.8
Food and Beverage: 7.8
Overall Experience: 5.3
P
Pritchett couple us
1
Pros:

Nothing

Cons:

Never will I recommend this place

2026-02-14 via Nuitee
S
Shyann couple us
1
Very unsatisfied and did not feel safe during my stay.
Pros:

I liked the location of the property.

Cons:

Many appliances were broken in the room such as the telephone, lamp, bathroom shelf, and the second door lock. There were also many crumbs on the floor as if it was not vacuumed.
There was also people arguing all night throughout my stay I could hear from across the hallway. There was a lot of yelling and slamming doors, so I did not feel safe.

2026-02-12 via Nuitee
J
James solo_traveller us
8
2026-02-11 via Nuitee
J
James solo_traveller us
8
2026-02-10 via Nuitee
A
atoyebi solo_traveller us
8
Pros:

The hotel room and its services are good for its price.

Cons:

The rug should be vacuumed every other day

2026-02-09 via Nuitee
D
denise solo_traveller us
9
2026-02-09 via Nuitee
P
Patricia couple us
1
Worst place to stay if you are BLACK!!¡
Pros:

NOTHING!

Cons:

I didn't like the hotel at all!!

2026-01-31 via Nuitee
E
Edward couple us
10
Pros:

Location

2026-01-31 via Nuitee
J
James solo_traveller us
8
2026-01-28 via Nuitee
V
Victoria couple be
3
On a du choisir d’urgence et certes sur les photos on voit que c’est pas beau mais bon pour le prix on ne s’attendait à
Pros:

Le prix et l’emploi

Cons:

La saleté la propreté la literie tres mauvaise

2026-01-28 via Nuitee
S
Stacey couple us
1
2026-01-27 via Nuitee
T
Thomas couple us
7
2026-01-26 via Nuitee
B
Blackman solo_traveller us
1
Terrible will not recommend anyone stay here.
Cons:

I first room they gave me was dirty bed not made used towel on the floor. Second room heat didn't work was told that that was as warm as it get, on one of the coldest nights in Chicago. Ask for a extra blanket had to go get it myself and they still gave me one that if it was clean didn't look it. Didn't want to give me my 50 dollars deposit back at first and didn't give my a invoice or receipt.

2026-01-24 via Nuitee
R
Rivera couple us
8
Pros:

THE Appliances.

2026-01-22 via Nuitee
J
James solo_traveller us
8
2026-01-21 via Nuitee
J
Jesse family_with_children br
7
2026-01-20 via Nuitee
M
Mike extended_group ca
5
I paid for cheap but it still could’ve been cleaned.
Pros:

The location was in the heart of China town.

Cons:

I received a parking ticket for parking on the street. I wasn’t informed that it was permit parking only. The room was not clean. The sign was placed on the door to clean the room after the first night and it wasn’t done.

2026-01-20 via Nuitee
P
Patricia solo_traveller us
10
Pros:

The room was nice

Cons:

Nothing

2026-01-20 via Nuitee
I
Israel couple us
4
2026-01-19 via Nuitee
M
Matteo solo_traveller it
5
2026-01-19 via Nuitee