Chicago Athletic Association, a Hyatt Hotel

Hotels
•
Hyatt Hotels
9 (146 reviews)
12 South Michigan Avenue, Chicago, Illinois, 60603 , Chicago , US
1-312-940-3552

listing image 1
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Pets allowed

Facilities

Fitness facilities
Express check-out
Free bicycles on site
Fireplace in lobby
Arcade/game room
Free WiFi
24-hour front desk
Terrace
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Beautiful hotel
Incredible location
Friendly staff
Clean rooms
Cons:
Rude staff in certain areas
High prices
Service inconsistencies

Categories

Cleanliness
8.39
Rooms mentioned as clean, but some issues with room maintenance noted.
Service
9.36
Staff described as friendly and accommodating, with some exceptions.
Location
9.4
Location praised for proximity to the art museum and other attractions.
Room Quality
8.85
Rooms comfortable with good amenities, though size and HVAC view noted negatively.
Amenities
8.88
Amenities generally appreciated despite some issues with room communication.
Value for Money
8.34
Some guests felt the prices were high for what was offered.
Food and Beverage
9.39
Dining options and food quality were highlighted positively.
Overall Experience
9.36
General sentiment is highly positive with many recommending a return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:04

Property Description

Luxurious Dining Options
Enjoy American cuisine at Cherry Circle Room or try out the 24-hour room service for a cozy night in. Take your pick from snacks at the coffee shop or unwind at one of the 3 lively bars/lounges.
Recreational Facilities
Stay active at the 24-hour fitness center or relax on the rooftop terrace while soaking in breathtaking views. Don't forget to have fun at the arcade/game room during your stay.
Prime Location
Located minutes away from key attractions like Michigan Avenue and Millennium Park, this centrally situated hotel offers easy access to Chicago's cultural hotspots.
Book your stay now at the Chicago Athletic Association, a Hyatt Hotel.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions. Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ORD

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Green Key Global

See all policies

Location

Property Accessibility

Total Disability Score: 37.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9
Based on 146 reviews
Cleanliness: 8.39
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
R
Rebecca
10
Pros:

Terrific space and friendly staff.

2025-10-09 • via Nuitee
L
Lacy • family
10
Pros:

Such a beautiful fun property. I loved the historic but upgrade amenities, location and friendly staff. They went above and beyond to ensure all needs were met.

2025-10-01 • via Nuitee
S
Samantha • partner
10
Pros:

Gorgeous hotel!

2025-09-28 • via Nuitee
R
Richard
10
Pros:

Really enjoyed staying

2025-09-23 • via Nuitee
G
Glenn
2
Pros:

Great physical location. Staff in game room and customer service very rude.

2025-09-22 • via Nuitee
D
daniel • partner
6
Pros:

Room was average. View of the HVAC was less than impressive. Room alcohol and drink prices on the rooftop were more than Las Vegas.
Not a good value. Nice old building with character but not worth the high price to me.

2025-09-21 • via Nuitee
W
Wendi
10
Best Ever!
Pros:

Excellent experience!!! One of the best ever. Will definitely return.

2025-09-16 • via Nuitee
T
Thomas
10
Pros:

Fantastic stay.

2025-09-15 • via Nuitee
S
Sinead
10
Incredible location
Pros:

Incredible location for the art museum and millennium park! Beautiful hotel with very friendly and welcoming staff. Highly recommend

2025-09-13 • via Nuitee
J
Julia • family
10
Pros:

This is a historic hotel. The original woodwork and mosaic tile flooring is beautiful! Sitting by the large windows overlooking Millennium Park for a freshly made breakfast was great!

2025-09-07 • via Nuitee
J
Jeanne • partner
10
Pros:

While the rooms are small, they have everything you need and the bed and pillows were very comfortable. We really enjoyed the shower as well.
The dining in the lobby was great and service was good there. Finally the location is great if you want to be downtown by the park. There is a lot you can walk to from there.

2025-09-07 • via Nuitee
V
Verified traveler
6
Don't stay here if you want a full service hotel
Pros:

Hotel is very dark, hallways are dated. Historic feeling. Most of all, it doesn't feel like a hotel in terms of service. No sense whatsoever of anyone available to help, welcome you, no information about parking, food options, etc. Front desk was helpful when asked to store our luggage, however. No restrooms off of lobby, you had to go down a set of stairs and up a different set of stairs to get to one. Lobby is up one flight, when we checked in at night there was no one to direct us to the lobby. We had to flag down someone to take our order at breakfast but once it arrived, it was excellent. The2 best thing about the hotel were the bathrooms, which were very clean, spacious and modern, and the lobby "lounge,: which is set up like a library reading room and was very convenient for doing work or having a meeting.

2025-08-26 • via Nuitee
C
Cary
10
Pros:

Amazing

2025-08-23 • via Nuitee
S
Sabrina
10
Great Stay
Pros:

With a great location and a knowledgeable and friendly staff this was an excellent three night stay. Hotel was clean and accommodating. I really couldn’t have asked for more. I highly recommend. The only thing I didn’t like was my shower had two shower heads and no door and the two rolled up towels that were placed at the bottom edge didn’t really cut it and my bathroom floor was very wet despite my best efforts.

2025-08-21 • via Nuitee
M
Mike • partner
10
Pros:

A beautiful step back in time with modern amenities. Amazing staff and easy access to anything you want to do in the city.

2025-08-21 • via Nuitee
V
Victoria • family
10
Pros:

One of the tvs didnt work, and neither did the room phone. Dislike the texting communication, and having to go thru 3rd party just to call front desk.

2025-08-17 • via Nuitee
Q
Quinn
8
Pros:

Rooms small but clean.

2025-08-14 • via Nuitee
S
Susan
10
Pros:

Fantastic place to stay….close to the lake, shopping and dining.

2025-08-14 • via Nuitee
B
Blair
6
Pros:

I would stay here again in a different room. The AC did not work well in my room. The room service was good but it took an hour. Would be a good hotel for a group as there are lots of games to be played - pool, golf (indoor), roller skating, etc.

2025-08-13 • via Nuitee
S
Sarah
10
Highly recommend
Pros:

All of the staff were wonderful (valet parking, bellhops, front desk, waitstaff, etc.). The property was lovely and the room was clean, comfortable, and well-designed.

Definitely would visit again.

2025-08-09 • via Nuitee