Village Panorama

Hôtel avec belle vue sur la mer entouré de verdure et de plantes. Hotel Difficile à trouver avec Waze car pas d adresse précise. Personnel très accueillant et très agréable.
Buffet a volonté pas très varié mais convenable.

slechte matras, badkamer niet top, geen warme water in de douche altijd....

Das Hotel liegt in einer tollen Panoramalage.
Was uns geärgert hat -das wir nicht die gebuchte Zimmerkategorie erhalten haben:-(.
Nach mehrmals nachfragen.
Wird noch mit Expedia geklärt -angeblich mit Expedia kein Vertrag über die Zimmerkategorie.
Essen einfach (halt Hotel essen )da kann man nicht das Essen von der taverne erwarten.
Service in Gastronomie und Reinigung super nett und zuvorkommend.
An Anmeldung alle etwas überheblich oder jede Frage ist zuviel.
Mit Kritik können Sie da ganz schlecht umgehen.
Alles in allem war es ok-man darf nicht den Preis vergessen was man "nur"bezahlt und dementsprechend nicht sonst was erwarten.

Room we had was tired but clean suggest you book the superior room and not standard as it has better facilities

We were disappointed that the room facilities didn't meet the description by Expedia. There were no toiletries supplied. The hotel said that only 'superior' rooms get them, but on Expedia web site it says that 'standard' rooms do.
At first the sheets provided were too small, but they gave us larger ones after we complained.
The food could have been more varied.
The hotel's position is excellent, with amazing views all across three bays from the terrace and dining room. Two beaches within walking distance. We had a car and could explore the island, but without that we would have felt a bit isolated, though there is a bus to Heraklion.

Very nice place .. everyone was very friendly and professional

Sejour positif dans un endroit agréable a part que le service de l'hotel est pas a un niveau normal pour la qualité de **** un petit peut deçu.

Positif :
Belle chambre (superior) avec vue sur mer et spacieuse avec balcon.
Belles piscines et propres.
Les diners sont tres bon et variées.

Negatif :
Manque durant le notre sejour (les serviettes quotidiennes)
Le bruit de gens qui passe si vous dormez avec des fenêtres ouvertes. (coté piscine)

La vue, le calme, le réceptionniste de nuit "extra", l'animation faite par Max, la gentillesse de la la barmaid Maria (à l étage).
C est un hôtel très familial, étant parti en couple, ça n était pas l idéal.. Nous avons loué une voiture (indispensable !) Et je vous conseil de la louer à la station service "Safari" à 10 min à pied en contre bas de l hôtel (on la voit de la terrasse) prix beaucoup plus abordables ( negociables) et le monsieur qui y travail est très gentil et parle français. Car d ailleurs si vous ne parlez pas anglais, il vous sera difficile de communiquer avec le staff de l hôtel (mise à part l animateur Max qui est belge).
Bon séjour.

Essen war leider nicht immer gut aber ansonsten kann das Hotel voll überzeugen

we stayed in the hotel for 9 days in the end of June, a family of 4 my wife and I and two kids, the hotel location is very nice, the view is for sure panoramic, the food is really good with a great variety everyday, you had the usual all inclusive foods i.e. pizza , chips chicken nuggests ...., plus every day a nice variety of traditional greek food.
the rooms are ok , we stayed in a sea view one which was lovely but the room itself is ok , the bathrooms need renovation though.

The hotel was extremely clean, our room fantastic, the kids loved it. The staff were brilliant, very friendly and helpful at all times. The location was amazing, beautiful setting and the view of the sea was incredible. Will for sure book again.

Personnel très sympa mais hôtel viellot et cuisine pas très bonne

Mycket bra.

accueil parfait - service bar et restauration impeccable - chambre simple, spacieuse, manque rideau occultant- balcon vue mer agréable - regret : clim et coffre fort payants - une mauvaise surprise, dans la formule all inclusive, accès boisson impossible après midi le jour du départ.

Hotel accueillant , vue de notre chambre sur la mer magnifique , buffet avec beaucoup de choix trop bon ! Piscine nickel! Je recommande cette hôtel :)
J'ai passé de très belles vacances :)
merci hôtel village panorama !:)

Jeg er netop vendt hjem fra en uges "ferie" på dette hotel. Det var en ren skuffelse. Vi blev modtaget af en kvindelig receptionist som var uforskammet og manipulerende. Hun snakker med alle gæster på en gang og er slet ikke serviceminded. Hun gav os nøglen til et kælderværelse uden udsigt, og det passede slet ikke med beskrivelsen af det værelse, som jeg havde betalt for. "I'm sorry my friend. There is no more rooms available". Hun viser slet ikke gæsterne frem til deres værelse. Værsgo nøglen og brug 15 min på at finde dit værelse! Jeg sagde, at jeg ville overnatte på sofaen indtil hun finder det værelse som jeg havde betalt for. "It's OK with me! Gør jer selv den tjeneste og fravælg hotellet. Air condition og internet koster ekstra, og det er ikke billigt!

LA EXPERIENCIA HA SIDO GRATIFICANTE. EL LUGAR Y EL ENCLAVE DEL HOTEL MERECE LA PENA DADO QUE SE PUEDE DESCANSAR Y CONTEMPLAR LAS MEJORES VISTAS HACIA LA PLAYA Y LA COSTA DE CRETA.

the allinclusive finishing at 10/30 was a first for us nice hotel but nothing to do good job the weather was with us

This hotel is in an amazing location with beautiful views. The food was good and we enjoyed every minute we were there. The two beaches near by are wonderful but not quite as close as stated but not too far away and worth the trip. I was there with a friend and the hotel catered for all groups of people; families, couples etc... Maybe not lads or girlie holiday makers looking for mad nights out though-too quiet for that which was perfect for our "get away from it all " holiday.

Never judge a book by it's cover! After arriving in Iraklion Crete at the Agia Pelagia Hotel, I was greeted at the exterior entrance to the hotel by several cats and the scent of cat urine! Once I entered the hotel where I received my room key at the reception desk, I proceeded outside the exterior of the hotel where I was greeted again by several cats and the scent of cat urine! After entering my hotel room, I was highly disgusted with the bathroom! No shower curtain and when taking a shower, the hand held shower head sprays water on the bathroom floor and the shower basin fills with water! As a civilian contractor working and residing on a military installation in Kuwait, you would expect better accommodations than a trailer with complete bathroom with shower curtain, Cable Television, Free Internet access and the absence of cats and cat urine all provided free by the Military! I was offered by the hotel receptionist to upgrade my room, but at an additional cost to me! This would indicate that if you book a hotel reservation on expedia based on the photo's and information that is provided and after you arrive at you destination only to be disappointed and shocked by the accommodations you selected based on the information provided, the hotel and it's staff has no obligation in providing you an upgraded room without additional cost or a refund so that you can choose other hotel accommodations!